feat: 新增平台客服角色与客服查询菜单

backend/internal/handler/rock.go

@@ -325,6 +325,39 @@ func (h *RockHandler) ListDeletedTokens(c *gin.Context) {
 	})
 }
 
+// ListSupportBoundTokens 平台客服只读查询绑定中的 Token；search 可选，为空时返回全部。
+func (h *RockHandler) ListSupportBoundTokens(c *gin.Context) {
+	page, _ := strconv.Atoi(c.DefaultQuery("page", "1"))
+	pageSize, _ := strconv.Atoi(c.DefaultQuery("page_size", "20"))
+	search := strings.TrimSpace(c.Query("search"))
+	tokens, total, err := h.rockSvc.ListSupportBoundTokens(c.Request.Context(), page, pageSize, search)
+	if err != nil {
+		response.BadRequest(c, err.Error())
+		return
+	}
+	response.OK(c, gin.H{
+		"list":      tokens,
+		"total":     total,
+		"page":      page,
+		"page_size": pageSize,
+	})
+}
+
+// ListSupportTokenStatusLogs 平台客服只读查询绑定中 Token 的状态历史。
+func (h *RockHandler) ListSupportTokenStatusLogs(c *gin.Context) {
+	idUint, err := strconv.ParseUint(c.Param("id"), 10, 64)
+	if err != nil {
+		response.BadRequest(c, "无效的 Token ID")
+		return
+	}
+	logs, err := h.rockSvc.ListSupportTokenStatusLogs(c.Request.Context(), uint(idUint))
+	if err != nil {
+		response.BadRequest(c, err.Error())
+		return
+	}
+	response.OK(c, gin.H{"list": logs})
+}
+
 type restoreTokensReq struct {
 	IDs []uint `json:"ids" binding:"required"`
 }

backend/internal/handler/user.go

@@ -44,6 +44,7 @@ type createPlatformAdminReq struct {
 	Username string `json:"username" binding:"required"`
 	Password string `json:"password" binding:"required,min=6"`
 	Nickname string `json:"nickname"`
+	Role     string `json:"role"`
 }
 
 func (h *UserHandler) CreatePlatformAdmin(c *gin.Context) {
@@ -52,7 +53,7 @@ func (h *UserHandler) CreatePlatformAdmin(c *gin.Context) {
 		response.BadRequest(c, "参数错误")
 		return
 	}
-	user, err := h.svc.CreatePlatformAdmin(req.Username, req.Password, req.Nickname)
+	user, err := h.svc.CreatePlatformUser(req.Username, req.Password, req.Nickname, req.Role)
 	if err != nil {
 		response.BadRequest(c, err.Error())
 		return
@@ -65,6 +66,7 @@ type updatePlatformAdminReq struct {
 	Nickname string `json:"nickname"`
 	Password string `json:"password" binding:"omitempty,min=6"`
 	Status   int    `json:"status"`
+	Role     string `json:"role"`
 }
 
 func (h *UserHandler) UpdatePlatformAdmin(c *gin.Context) {
@@ -79,6 +81,7 @@ func (h *UserHandler) UpdatePlatformAdmin(c *gin.Context) {
 		Nickname: req.Nickname,
 		Password: req.Password,
 		Status:   req.Status,
+		Role:     req.Role,
 	}, middleware.GetUserID(c))
 	if err != nil {
 		response.BadRequest(c, err.Error())