diff --git a/backend/internal/service/rock_binding_refresh.go b/backend/internal/service/rock_binding_refresh.go
index 11c1f91..e0b42cd 100644
--- a/backend/internal/service/rock_binding_refresh.go
+++ b/backend/internal/service/rock_binding_refresh.go
@@ -36,6 +36,8 @@ func canRefreshRockBinding(status string) bool {
 // RefreshTokenBinding 通过兑换码调用上游 refresh，人工同步一次绑定状态。
 //
 // 规则（只同步上游实时状态，不再用本地预期 UID 拦截）：
+//   - 上游状态异常（abnormal）→ 本地同步 abnormal（已上报失效）；
+//   - 上游明确返回「Token 不存在」(404) → 本地同步 abnormal（已上报失效）；
 //   - 上游已发货 → 本地同步 redeemed；
 //   - 上游已绑定 → 本地直接同步 bound，并清空绑定错误标记；
 //   - 上游未绑定 → 本地状态保持不变（不自动把 bound 退回 using）。
@@ -57,6 +59,7 @@ func (s *RockService) RefreshTokenBinding(ctx context.Context, tokenID uint) (*T
 	}
 
 	ref, err := s.client.RefreshRedeemBinding(ctx, token.RedeemCode)
+	upstreamNotFound := false
 	if err != nil {
 		// 公开端接口不可用时，降级到管理端 refresh（需要 upstream_token_id + Bearer）。
 		var statusErr *RockUpstreamStatusError
@@ -66,10 +69,16 @@ func (s *RockService) RefreshTokenBinding(ctx context.Context, tokenID uint) (*T
 			ref, err = s.client.RefreshToken(ctx, cfg.BearerToken, token.UpstreamTokenID)
 		}
 		if err != nil {
-			return nil, fmt.Errorf("刷新上游绑定状态失败: %w", err)
+			// 只有上游明确返回「Token 不存在」才判定卡密已删除；超时/500/网关 404 等仍按失败处理。
+			if isRockTokenNotFoundError(err) {
+				upstreamNotFound = true
+				ref = nil
+			} else {
+				return nil, fmt.Errorf("刷新上游绑定状态失败: %w", err)
+			}
 		}
 	}
-	if ref == nil {
+	if !upstreamNotFound && ref == nil {
 		return nil, errors.New("上游未返回刷新结果")
 	}
 
@@ -80,8 +89,18 @@ func (s *RockService) RefreshTokenBinding(ctx context.Context, tokenID uint) (*T
 	if !canRefreshRockBinding(token.Status) {
 		return nil, fmt.Errorf("Token 状态已变为 %s，无法再刷新绑定状态", token.Status)
 	}
+	if upstreamNotFound {
+		return s.markTokenAbnormalByRefresh(ctx, &token,
+			"上游卡密不存在（刷新自动同步）", "上游未找到该 Token，已标记为已上报失效")
+	}
 
 	now := time.Now()
+	upstreamStatus := strings.ToLower(strings.TrimSpace(ref.Token.Status))
+	if upstreamStatus == model.RockStatusAbnormal {
+		return s.markTokenAbnormalByRefresh(ctx, &token,
+			"上游状态异常（刷新自动同步）", "上游状态异常，已标记为已上报失效")
+	}
+
 	originalStatus := token.Status
 	originalRoleName := token.ActualRoleName
 	originalRoleID := token.ActualRoleID
@@ -118,7 +137,6 @@ func (s *RockService) RefreshTokenBinding(ctx context.Context, tokenID uint) (*T
 		result.Channel = actualChannel
 	}
 
-	upstreamStatus := strings.ToLower(strings.TrimSpace(ref.Token.Status))
 	redeemedAtRaw := strings.TrimSpace(ref.Token.RedeemedAt)
 
 	switch {
@@ -188,6 +206,65 @@ func displayRockRole(name, roleID string) string {
 	return strings.TrimSpace(roleID)
 }
 
+// isRockTokenNotFoundError 判断上游是否明确返回「Token 不存在」。
+//
+// 必须同时满足 HTTP 404 且响应体包含 Token 不存在的语义，
+// 避免把网关、路由缺失等普通 404 误判成卡密被删除。
+func isRockTokenNotFoundError(err error) bool {
+	var statusErr *RockUpstreamStatusError
+	if !errors.As(err, &statusErr) || statusErr.StatusCode != http.StatusNotFound {
+		return false
+	}
+	body := strings.ToLower(strings.TrimSpace(statusErr.Body))
+	if strings.Contains(body, "不存在") {
+		return true
+	}
+	if !strings.Contains(body, "token") {
+		return false
+	}
+	return strings.Contains(body, "not found") ||
+		strings.Contains(body, "not exist") ||
+		strings.Contains(body, "does not exist")
+}
+
+// markTokenAbnormalByRefresh 把刷新时确认已失效的 Token 标记为「已上报失效」。
+//
+// 备注策略：仅在原备注为空时写入系统原因，避免覆盖人工备注。
+// 已交付（status=redeemed 或 redeemed_at 非空）的 Token 不会被降级。
+func (s *RockService) markTokenAbnormalByRefresh(ctx context.Context, token *model.RockToken, remark, message string) (*TokenBindingRefreshResult, error) {
+	if token == nil {
+		return nil, errors.New("Token 不存在")
+	}
+	if token.Status == model.RockStatusRedeemed || token.RedeemedAt != nil {
+		return nil, errors.New("该 Token 已有发货记录，不能标记为已上报失效")
+	}
+
+	updates := map[string]interface{}{
+		"status":     model.RockStatusAbnormal,
+		"updated_at": time.Now(),
+	}
+	if strings.TrimSpace(token.Remark) == "" {
+		updates["remark"] = remark
+	}
+	if err := s.db.WithContext(ctx).Model(token).Updates(updates).Error; err != nil {
+		return nil, err
+	}
+	s.refreshCache.Delete(token.UpstreamTokenID)
+
+	result := &TokenBindingRefreshResult{
+		Status:  model.RockStatusAbnormal,
+		Changed: true,
+		Warning: true,
+		Message: message,
+	}
+	_ = writeAudit(s.db.WithContext(ctx), nil, nil, nil, "rock_token.refresh_binding", "rock_token",
+		fmt.Sprintf("%d", token.ID), map[string]interface{}{
+			"status":  result.Status,
+			"message": result.Message,
+		})
+	return result, nil
+}
+
 func resolveRockBoundAt(ref *RockRefreshResponse, fallback time.Time) time.Time {
 	if ref != nil {
 		if t, ok := parseRockTime(ref.Token.BindChangedAt); ok {
diff --git a/backend/internal/service/rock_binding_refresh_test.go b/backend/internal/service/rock_binding_refresh_test.go
index 3ec3c80..841b1ef 100644
--- a/backend/internal/service/rock_binding_refresh_test.go
+++ b/backend/internal/service/rock_binding_refresh_test.go
@@ -380,3 +380,174 @@ func TestRefreshTokenBinding_RejectsAvailableToken(t *testing.T) {
 		t.Fatalf("available 状态应被拒绝，实际 err=%v", err)
 	}
 }
+
+// 上游 status=abnormal 时直接同步为已上报失效，优先级高于残留的绑定信息。
+func TestRefreshTokenBinding_UpstreamAbnormalMarksAbnormal(t *testing.T) {
+	db := newRockTestDB(t)
+	server := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		w.Header().Set("Content-Type", "application/json")
+		_ = json.NewEncoder(w).Encode(map[string]interface{}{
+			"token": map[string]interface{}{
+				"status":           "abnormal",
+				"bound_account":    "痛写心扉",
+				"bound_account_id": "3132710334",
+			},
+			"binding": map[string]interface{}{"bound": true, "roleId": "3132710334"},
+		})
+	}))
+	defer server.Close()
+
+	svc := NewRockService(db, NewRockClient(server.URL))
+	setRockTestBearer(t, svc, "bearer-test")
+
+	token := model.RockToken{
+		UpstreamTokenID: "9010",
+		RedeemCode:      "CODE-ABNORMAL",
+		Status:          model.RockStatusUsing,
+	}
+	if err := db.Create(&token).Error; err != nil {
+		t.Fatalf("创建 Token 失败: %v", err)
+	}
+
+	res, err := svc.RefreshTokenBinding(context.Background(), token.ID)
+	if err != nil {
+		t.Fatalf("刷新绑定状态失败: %v", err)
+	}
+	if res.Status != model.RockStatusAbnormal || !res.Changed {
+		t.Fatalf("期望 abnormal 且 changed=true，实际 %+v", res)
+	}
+	if !strings.Contains(res.Message, "已上报失效") {
+		t.Fatalf("提示应说明已标记失效，实际 %q", res.Message)
+	}
+
+	var saved model.RockToken
+	if err := db.First(&saved, token.ID).Error; err != nil {
+		t.Fatalf("读取 Token 失败: %v", err)
+	}
+	if saved.Status != model.RockStatusAbnormal {
+		t.Fatalf("状态应同步为 abnormal，实际 %s", saved.Status)
+	}
+	if saved.Remark != "上游状态异常（刷新自动同步）" {
+		t.Fatalf("备注应写入系统原因，实际 %q", saved.Remark)
+	}
+}
+
+// 上游明确返回 Token 不存在（公开端与管理端都 404）时，绑定错误 Token 也同步为已上报失效。
+func TestRefreshTokenBinding_UpstreamDeletedMarksAbnormal(t *testing.T) {
+	db := newRockTestDB(t)
+	server := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusNotFound)
+		_, _ = w.Write([]byte(`{"error":"Token 不存在"}`))
+	}))
+	defer server.Close()
+
+	svc := NewRockService(db, NewRockClient(server.URL))
+	setRockTestBearer(t, svc, "bearer-test")
+
+	now := time.Now()
+	token := model.RockToken{
+		UpstreamTokenID: "9011",
+		RedeemCode:      "CODE-DELETED",
+		Status:          model.RockStatusMismatch,
+		ExpectedUID:     "1755431394",
+		MismatchAt:      &now,
+		MismatchReason:  "预期UID(1755431394) 与 扫码UID(Nfestx/1920708170) 不一致",
+	}
+	if err := db.Create(&token).Error; err != nil {
+		t.Fatalf("创建 Token 失败: %v", err)
+	}
+
+	res, err := svc.RefreshTokenBinding(context.Background(), token.ID)
+	if err != nil {
+		t.Fatalf("刷新绑定状态失败: %v", err)
+	}
+	if res.Status != model.RockStatusAbnormal {
+		t.Fatalf("上游删除时应同步 abnormal，实际 %s", res.Status)
+	}
+
+	var saved model.RockToken
+	if err := db.First(&saved, token.ID).Error; err != nil {
+		t.Fatalf("读取 Token 失败: %v", err)
+	}
+	if saved.Status != model.RockStatusAbnormal {
+		t.Fatalf("状态应同步为 abnormal，实际 %s", saved.Status)
+	}
+	if saved.Remark != "上游卡密不存在（刷新自动同步）" {
+		t.Fatalf("备注应写入系统原因，实际 %q", saved.Remark)
+	}
+	if saved.MismatchAt == nil {
+		t.Fatalf("绑定错误历史应保留")
+	}
+}
+
+// 普通 404（网关/路由）不能被误判为卡密删除。
+func TestRefreshTokenBinding_Generic404KeepsState(t *testing.T) {
+	db := newRockTestDB(t)
+	server := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		w.WriteHeader(http.StatusNotFound)
+		_, _ = w.Write([]byte(`{"error":"404 page not found"}`))
+	}))
+	defer server.Close()
+
+	svc := NewRockService(db, NewRockClient(server.URL))
+	setRockTestBearer(t, svc, "bearer-test")
+
+	token := model.RockToken{
+		UpstreamTokenID: "9012",
+		RedeemCode:      "CODE-GATEWAY-404",
+		Status:          model.RockStatusUsing,
+	}
+	if err := db.Create(&token).Error; err != nil {
+		t.Fatalf("创建 Token 失败: %v", err)
+	}
+
+	if _, err := svc.RefreshTokenBinding(context.Background(), token.ID); err == nil {
+		t.Fatalf("普通 404 应返回错误，不能标记失效")
+	}
+
+	var saved model.RockToken
+	if err := db.First(&saved, token.ID).Error; err != nil {
+		t.Fatalf("读取 Token 失败: %v", err)
+	}
+	if saved.Status != model.RockStatusUsing || saved.Remark != "" {
+		t.Fatalf("普通 404 不应改动状态或备注，实际 %+v", saved)
+	}
+}
+
+// 已有备注时不被系统原因覆盖。
+func TestRefreshTokenBinding_AbnormalKeepsManualRemark(t *testing.T) {
+	db := newRockTestDB(t)
+	server := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		w.Header().Set("Content-Type", "application/json")
+		_ = json.NewEncoder(w).Encode(map[string]interface{}{
+			"token": map[string]interface{}{"status": "abnormal"},
+		})
+	}))
+	defer server.Close()
+
+	svc := NewRockService(db, NewRockClient(server.URL))
+	setRockTestBearer(t, svc, "bearer-test")
+
+	token := model.RockToken{
+		UpstreamTokenID: "9013",
+		RedeemCode:      "CODE-ABNORMAL-REMARK",
+		Status:          model.RockStatusBound,
+		Remark:          "客服人工备注",
+	}
+	if err := db.Create(&token).Error; err != nil {
+		t.Fatalf("创建 Token 失败: %v", err)
+	}
+
+	if _, err := svc.RefreshTokenBinding(context.Background(), token.ID); err != nil {
+		t.Fatalf("刷新绑定状态失败: %v", err)
+	}
+
+	var saved model.RockToken
+	if err := db.First(&saved, token.ID).Error; err != nil {
+		t.Fatalf("读取 Token 失败: %v", err)
+	}
+	if saved.Status != model.RockStatusAbnormal || saved.Remark != "客服人工备注" {
+		t.Fatalf("应保留人工备注并标记 abnormal，实际 %+v", saved)
+	}
+}
diff --git a/backend/internal/service/rock_client.go b/backend/internal/service/rock_client.go
index 89718c7..db5c547 100644
--- a/backend/internal/service/rock_client.go
+++ b/backend/internal/service/rock_client.go
@@ -848,7 +848,7 @@ func (c *RockClient) RefreshToken(ctx context.Context, bearerToken string, upstr
 	}
 
 	if resp.StatusCode != http.StatusOK {
-		return nil, fmt.Errorf("上游 refresh 接口返回错误码 %d: %s", resp.StatusCode, string(body))
+		return nil, &RockUpstreamStatusError{StatusCode: resp.StatusCode, Body: string(body)}
 	}
 
 	var res RockRefreshResponse
diff --git a/backend/internal/service/rock_overdue_test.go b/backend/internal/service/rock_overdue_test.go
index e9a0b80..84ffa95 100644
--- a/backend/internal/service/rock_overdue_test.go
+++ b/backend/internal/service/rock_overdue_test.go
@@ -310,3 +310,55 @@ func TestRefreshStaleTokens_IncludesOverdueWhenEnabled(t *testing.T) {
 		t.Fatalf("自动刷新也应处理使用超时 Token，实际 %s", saved.Status)
 	}
 }
+
+// 巡检遇到上游「Token 不存在」时，应标记为已上报失效并停止重复扫描。
+func TestRefreshAllStaleTokens_MarksNotFoundAsAbnormal(t *testing.T) {
+	db := newRockTestDB(t)
+	server := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		w.Header().Set("Content-Type", "application/json")
+		w.WriteHeader(http.StatusNotFound)
+		_, _ = w.Write([]byte(`{"error":"Token 不存在"}`))
+	}))
+	defer server.Close()
+
+	svc := NewRockService(db, NewRockClient(server.URL))
+	setRockTestBearer(t, svc, "bearer-test")
+
+	token := model.RockToken{
+		UpstreamTokenID: "scan-deleted",
+		RedeemCode:      "CODE-SCAN-DELETED",
+		Status:          model.RockStatusMismatch,
+	}
+	if err := db.Create(&token).Error; err != nil {
+		t.Fatalf("创建 Token 失败: %v", err)
+	}
+	if err := db.Model(&model.RockToken{}).Where("id = ?", token.ID).
+		UpdateColumn("updated_at", time.Now().Add(-time.Hour)).Error; err != nil {
+		t.Fatalf("调整 updated_at 失败: %v", err)
+	}
+
+	result, err := svc.RefreshAllStaleTokens(context.Background())
+	if err != nil {
+		t.Fatalf("一键刷新失败: %v", err)
+	}
+	if result.Scanned != 1 || result.Fixed != 1 || result.Failed != 0 {
+		t.Fatalf("上游删除应计为修复，实际 %+v", result)
+	}
+
+	var saved model.RockToken
+	if err := db.First(&saved, token.ID).Error; err != nil {
+		t.Fatalf("读取 Token 失败: %v", err)
+	}
+	if saved.Status != model.RockStatusAbnormal {
+		t.Fatalf("应标记为 abnormal，实际 %s", saved.Status)
+	}
+
+	// 已 abnormal 的 Token 不再进入扫描范围。
+	second, err := svc.RefreshAllStaleTokens(context.Background())
+	if err != nil {
+		t.Fatalf("第二次一键刷新失败: %v", err)
+	}
+	if second.Scanned != 0 {
+		t.Fatalf("已标记失效的 Token 不应再次被扫描，实际 %+v", second)
+	}
+}
diff --git a/frontend/src/pages/platformRock/RockTokenFilterBar.tsx b/frontend/src/pages/platformRock/RockTokenFilterBar.tsx
index 728a5cb..cdbaf47 100644
--- a/frontend/src/pages/platformRock/RockTokenFilterBar.tsx
+++ b/frontend/src/pages/platformRock/RockTokenFilterBar.tsx
@@ -120,6 +120,8 @@ export function RockTokenFilterBar({
                   <br />
                   单次最多 20 条，逐条间隔 1.5 秒，同一 Token 10 分钟内不重复刷新。
                   <br />
+                  上游返回异常或卡密不存在时，会自动标记为「已上报失效」。
+                  <br />
                   「启用自动刷新」每 5 分钟按同样规则自动执行。
                 </div>
               }