diff --git a/frontend/src/features/admin/AdminOrderDetailPage.tsx b/frontend/src/features/admin/AdminOrderDetailPage.tsx
index de5ee46..2c7af4e 100644
--- a/frontend/src/features/admin/AdminOrderDetailPage.tsx
+++ b/frontend/src/features/admin/AdminOrderDetailPage.tsx
@@ -48,6 +48,16 @@ import {
 } from '@/features/admin/api'
 import { AdminPageHeader } from '@/features/admin/components/AdminPageHeader'
 import { StatusTag } from '@/features/admin/components/StatusTag'
+import {
+  disputeStatusLabel,
+  disputeTypeLabel,
+  handoffRecordTypeLabel,
+  participantTypeLabel,
+  paymentBizTypeLabel,
+  paymentProviderLabel,
+  processActionLabel,
+  processStageLabel,
+} from '@/features/admin/enumLabels'
 import {
   accountSourceLabel,
   checkoutStatusMap,
@@ -148,14 +158,6 @@ const disputeTypeOptions = [
   { label: '结账金额争议', value: 'checkout_amount' },
 ]
 
-const handoffTypeText: Record<string, string> = {
-  handoff: '交接',
-  return: '归还',
-  checkout: '结账',
-  submit: '提交',
-  confirm: '确认',
-}
-
 function errorText(error: unknown) {
   const response = (error as { response?: { data?: { message?: string } } })?.response
   if (response?.data?.message) return response.data.message
@@ -181,7 +183,7 @@ const paymentColumns: TableColumnsType<AdminPaymentRow> = [
     title: '类型',
     dataIndex: 'biz_type',
     width: 120,
-    render: value => <Tag bordered={false}>{formatText(value)}</Tag>,
+    render: value => <Tag bordered={false}>{paymentBizTypeLabel(value)}</Tag>,
   },
   {
     title: '金额',
@@ -196,7 +198,12 @@ const paymentColumns: TableColumnsType<AdminPaymentRow> = [
     width: 110,
     render: value => <StatusTag meta={readStatusMeta(paymentStatusMap, value)} />,
   },
-  { title: '渠道', dataIndex: 'provider', width: 100, render: value => formatText(value) },
+  {
+    title: '渠道',
+    dataIndex: 'provider',
+    width: 100,
+    render: value => paymentProviderLabel(value),
+  },
   {
     title: '创建时间',
     dataIndex: 'created_at',
@@ -216,15 +223,17 @@ function ProcessTimeline({ events }: { events: AdminOrderProcessEvent[] }) {
         children: (
           <div className="admin-timeline-item">
             <div className="admin-timeline-item__head">
-              <strong>{formatText(event.action || event.stage)}</strong>
+              <strong>{processActionLabel(event.action || event.stage)}</strong>
               <span>{formatDateTime(event.created_at)}</span>
             </div>
             {event.content ? <p>{event.content}</p> : null}
             {event.reason ? <p>原因：{event.reason}</p> : null}
             <div className="admin-timeline-item__meta">
-              <span>操作方：{formatText(event.actor_name || event.actor_type)}</span>
+              <span>
+                操作方：{formatText(event.actor_name || participantTypeLabel(event.actor_type))}
+              </span>
               {event.target_name ? <span>对象：{event.target_name}</span> : null}
-              {event.stage ? <span>阶段：{event.stage}</span> : null}
+              {event.stage ? <span>阶段：{processStageLabel(event.stage)}</span> : null}
             </div>
           </div>
         ),
@@ -242,7 +251,7 @@ function HandoffRecords({ records }: { records: AdminOrderHandoffRecord[] }) {
       {records.map(record => (
         <article key={record.id} className="admin-record-item">
           <div className="admin-record-item__head">
-            <strong>{handoffTypeText[record.type] ?? formatText(record.type)}</strong>
+            <strong>{handoffRecordTypeLabel(record.type)}</strong>
             <span>{formatDateTime(record.created_at)}</span>
           </div>
           <p className="admin-record-item__content">{record.content || emptyText}</p>
@@ -953,13 +962,14 @@ export function AdminOrderDetailPage() {
                 <Descriptions column={{ xs: 1, sm: 2 }} size="small">
                   <Descriptions.Item label="申诉单号">#{order.active_dispute.id}</Descriptions.Item>
                   <Descriptions.Item label="类型">
-                    {formatText(order.active_dispute.type)}
+                    {disputeTypeLabel(order.active_dispute.type)}
                   </Descriptions.Item>
                   <Descriptions.Item label="发起方">
-                    {order.active_dispute.initiator_type} · {order.active_dispute.initiator_id}
+                    {participantTypeLabel(order.active_dispute.initiator_type)} ·{' '}
+                    {order.active_dispute.initiator_id}
                   </Descriptions.Item>
                   <Descriptions.Item label="状态">
-                    {formatText(order.active_dispute.status)}
+                    {disputeStatusLabel(order.active_dispute.status)}
                   </Descriptions.Item>
                 </Descriptions>
               </Card>
diff --git a/frontend/src/features/admin/AdminPaymentsPage.tsx b/frontend/src/features/admin/AdminPaymentsPage.tsx
index feeb488..6a84556 100644
--- a/frontend/src/features/admin/AdminPaymentsPage.tsx
+++ b/frontend/src/features/admin/AdminPaymentsPage.tsx
@@ -7,6 +7,12 @@ import { fetchAdminPayments } from '@/features/admin/api'
 import { AdminPageHeader } from '@/features/admin/components/AdminPageHeader'
 import { DataTable } from '@/features/admin/components/DataTable'
 import { FilterBar, FilterField } from '@/features/admin/components/FilterBar'
+import {
+  paymentBizTypeMap,
+  paymentMethodLabel,
+  paymentProviderLabel,
+  paymentProviderMap,
+} from '@/features/admin/enumLabels'
 import type { AdminPaymentQuery, AdminPaymentRow } from '@/features/admin/types'
 import { useAdminSessionStore } from '@/stores/adminSession'
 import { formatDateTime, formatMoney, formatText } from '@/shared/utils/format'
@@ -27,16 +33,12 @@ const statusOptions = [
   { value: 'closed', label: '已关闭' },
 ]
 
-const bizTypeOptions = [
-  { value: 'order_pay', label: '订单支付' },
-  { value: 'main_recharge', label: '充值' },
-]
+const bizTypeOptions = Object.entries(paymentBizTypeMap).map(([value, label]) => ({ value, label }))
 
-const providerOptions = [
-  { value: 'leshua', label: '拉卡拉' },
-  { value: 'shuncheng', label: '顺诚' },
-  { value: 'mock', label: '模拟支付' },
-]
+const providerOptions = Object.entries(paymentProviderMap).map(([value, label]) => ({
+  value,
+  label,
+}))
 
 const statusMeta: Record<string, { label: string; color: string }> = {
   pending: { label: '待支付', color: 'gold' },
@@ -91,8 +93,8 @@ const columns: TableColumnsType<AdminPaymentRow> = [
     width: 170,
     render: (_, row) => (
       <div className="admin-stack">
-        <span>{formatText(row.provider)}</span>
-        <span className="admin-mono">{formatText(row.pay_way)}</span>
+        <span>{paymentProviderLabel(row.provider)}</span>
+        <span className="admin-mono">{paymentMethodLabel(row.pay_way)}</span>
       </div>
     ),
   },
diff --git a/frontend/src/features/admin/enumLabels.test.ts b/frontend/src/features/admin/enumLabels.test.ts
new file mode 100644
index 0000000..746ffee
--- /dev/null
+++ b/frontend/src/features/admin/enumLabels.test.ts
@@ -0,0 +1,74 @@
+import { describe, expect, it } from 'vitest'
+
+import {
+  disputeStatusLabel,
+  disputeTypeLabel,
+  handoffRecordTypeLabel,
+  participantTypeLabel,
+  paymentBizTypeLabel,
+  paymentMethodLabel,
+  paymentProviderLabel,
+  processActionLabel,
+  processStageLabel,
+} from '@/features/admin/enumLabels'
+
+describe('paymentBizTypeLabel', () => {
+  it('映射订单与退款业务类型', () => {
+    expect(paymentBizTypeLabel('order_pay')).toBe('订单支付')
+    expect(paymentBizTypeLabel('deposit')).toBe('押金支付')
+    expect(paymentBizTypeLabel('admin_refund')).toBe('人工退款')
+  })
+
+  it('未知值保留原值，空值显示占位符', () => {
+    expect(paymentBizTypeLabel('new_biz_type')).toBe('new_biz_type')
+    expect(paymentBizTypeLabel('')).toBe('—')
+    expect(paymentBizTypeLabel(null)).toBe('—')
+  })
+})
+
+describe('paymentProviderLabel / paymentMethodLabel', () => {
+  it('映射渠道与支付方式', () => {
+    expect(paymentProviderLabel('leshua')).toBe('拉卡拉')
+    expect(paymentProviderLabel('demo')).toBe('演示渠道')
+    expect(paymentMethodLabel('wechat')).toBe('微信支付')
+    expect(paymentMethodLabel('alipay')).toBe('支付宝')
+  })
+
+  it('未知值保留原值', () => {
+    expect(paymentProviderLabel('new_provider')).toBe('new_provider')
+    expect(paymentMethodLabel('new_method')).toBe('new_method')
+  })
+})
+
+describe('processActionLabel / processStageLabel', () => {
+  it('映射真实流程动作与阶段', () => {
+    expect(processActionLabel('owner_handoff_submitted')).toBe('号主提交交接')
+    expect(processActionLabel('platform_checkout_confirmed')).toBe('客服确认结账')
+    expect(processStageLabel('handoff')).toBe('交接')
+  })
+
+  it('兼容 order.xxx 旧动作格式', () => {
+    expect(processActionLabel('order.created')).toBe('创建订单')
+    expect(processActionLabel('order.paid')).toBe('支付完成')
+    expect(processActionLabel('order.handoff_received')).toBe('租客确认收号')
+  })
+
+  it('未知动作保留原值', () => {
+    expect(processActionLabel('order.unknown_action')).toBe('order.unknown_action')
+    expect(processStageLabel('unknown_stage')).toBe('unknown_stage')
+  })
+})
+
+describe('交接与申诉映射', () => {
+  it('映射交接记录类型', () => {
+    expect(handoffRecordTypeLabel('owner_handoff')).toBe('号主交接')
+    expect(handoffRecordTypeLabel('platform_checkout_dispute_opened')).toBe('客服发起结账争议')
+  })
+
+  it('映射申诉类型、状态与发起方', () => {
+    expect(disputeTypeLabel('checkout')).toBe('结账争议')
+    expect(disputeStatusLabel('open')).toBe('处理中')
+    expect(participantTypeLabel('user')).toBe('用户')
+    expect(participantTypeLabel('admin')).toBe('客服')
+  })
+})
diff --git a/frontend/src/features/admin/enumLabels.ts b/frontend/src/features/admin/enumLabels.ts
new file mode 100644
index 0000000..e3fdc2a
--- /dev/null
+++ b/frontend/src/features/admin/enumLabels.ts
@@ -0,0 +1,154 @@
+/** 后台订单/支付相关枚举的中文展示。未知值保留原始 code，方便排查新枚举。 */
+
+function labelOf(map: Record<string, string>, value?: string | null) {
+  const code = (value ?? '').trim()
+  if (!code) return '—'
+  return map[code] ?? code
+}
+
+export const paymentBizTypeMap: Record<string, string> = {
+  order_pay: '订单支付',
+  deposit: '押金支付',
+  wallet_recharge: '钱包充值',
+  main_recharge: '充值',
+  cancel_refund: '取消退款',
+  admin_close_refund: '客服关闭退款',
+  admin_refund: '人工退款',
+  checkout_refund: '结账退款',
+  deposit_refund: '押金退款',
+  rent_refund: '租金退款',
+  arbitration_refund: '仲裁退款',
+  admin_seal_refund: '封存退款',
+  mohong_pay: '撞车支付',
+  mohong_refund: '撞车退款',
+  quality_owner_pay: '优质号主保证金',
+}
+
+export function paymentBizTypeLabel(value?: string | null) {
+  return labelOf(paymentBizTypeMap, value)
+}
+
+export const paymentProviderMap: Record<string, string> = {
+  leshua: '拉卡拉',
+  shuncheng: '顺诚',
+  mock: '模拟支付',
+  demo: '演示渠道',
+}
+
+export function paymentProviderLabel(value?: string | null) {
+  return labelOf(paymentProviderMap, value)
+}
+
+export const paymentMethodMap: Record<string, string> = {
+  wechat: '微信支付',
+  alipay: '支付宝',
+  unionpay: '银联',
+  qq: 'QQ 钱包',
+  mock: '模拟支付',
+}
+
+export function paymentMethodLabel(value?: string | null) {
+  return labelOf(paymentMethodMap, value)
+}
+
+export const processStageMap: Record<string, string> = {
+  create: '创建',
+  payment: '支付',
+  handoff: '交接',
+  checkout: '结账',
+  settlement: '结算',
+  dispute: '争议',
+}
+
+export function processStageLabel(value?: string | null) {
+  return labelOf(processStageMap, value)
+}
+
+export const processActionMap: Record<string, string> = {
+  created: '创建订单',
+  paid: '支付完成',
+  owner_handoff_submitted: '号主提交交接',
+  handoff_submitted: '号主提交交接',
+  platform_handoff_submitted: '客服代交接',
+  admin_force_handoff: '客服确认交接',
+  renter_received_confirmed: '租客确认收号',
+  handoff_received: '租客确认收号',
+  checkout_submitted: '租客发起结账',
+  checkout_countered: '修改结账方案',
+  checkout_confirmed: '号主确认结账',
+  checkout_accepted: '租客接受结账方案',
+  checkout_disputed: '发起结账争议',
+  platform_checkout_countered: '客服修改结账方案',
+  platform_checkout_confirmed: '客服确认结账',
+  platform_checkout_dispute_opened: '客服发起结账争议',
+  offline_settlement_confirmed: '确认线下结算',
+  deposit_held: '暂扣押金',
+  deposit_released: '归还暂扣押金',
+}
+
+export function processActionLabel(value?: string | null) {
+  const code = (value ?? '').trim()
+  if (!code) return '—'
+  const direct = processActionMap[code]
+  if (direct) return direct
+  // 兼容手工数据/旧数据里的 order.xxx 形式。
+  if (code.startsWith('order.')) {
+    const suffix = code.slice('order.'.length)
+    const mapped = processActionMap[suffix]
+    if (mapped) return mapped
+  }
+  return code
+}
+
+export const handoffRecordTypeMap: Record<string, string> = {
+  owner_handoff: '号主交接',
+  owner_return: '号主归还',
+  renter_return: '租客归还',
+  platform_handoff: '客服代交接',
+  admin_force_handoff: '客服确认交接',
+  renter_checkout: '租客发起结账',
+  platform_checkout_counter: '客服修改结账方案',
+  platform_checkout_dispute_opened: '客服发起结账争议',
+}
+
+export function handoffRecordTypeLabel(value?: string | null) {
+  return labelOf(handoffRecordTypeMap, value)
+}
+
+export const disputeTypeMap: Record<string, string> = {
+  cannot_login: '无法登录',
+  false_description: '描述不符',
+  account_banned: '账号封禁',
+  asset_loss: '资产损失',
+  haf_coin_dispute: '哈夫币争议',
+  handoff_timeout: '交接超时',
+  return_timeout: '归还超时',
+  checkout_amount: '结账金额争议',
+  checkout: '结账争议',
+  checkout_dispute: '结账争议',
+}
+
+export function disputeTypeLabel(value?: string | null) {
+  return labelOf(disputeTypeMap, value)
+}
+
+export const disputeStatusMap: Record<string, string> = {
+  open: '处理中',
+  processing: '处理中',
+  resolved: '已解决',
+  cancelled: '已取消',
+}
+
+export function disputeStatusLabel(value?: string | null) {
+  return labelOf(disputeStatusMap, value)
+}
+
+export const participantTypeMap: Record<string, string> = {
+  user: '用户',
+  admin: '客服',
+  system: '系统',
+}
+
+export function participantTypeLabel(value?: string | null) {
+  return labelOf(participantTypeMap, value)
+}