feat(chat): 新增后台客服会话工作台

2026-10-30 16:53:59 +08:00
parent 030cedb6fd
commit fd95bff747
9 changed files with 906 additions and 1 deletions
@@ -110,6 +110,11 @@ import type {
  AdminPickupProcessEvent,
  AdminPickupQuery,
  AdminPickupShop,
+  AdminChatConversation,
+  AdminChatCounts,
+  AdminChatMessage,
+  AdminChatMessagePage,
+  AdminChatPage,
  ManualDisbursementPayload,
  OperatingExpensePage,
  OperatingExpensePayload,
@@ -1554,4 +1559,86 @@ export async function settleAdminPickupFinancialAdjustment(
  return data.data
 }

+export async function fetchAdminChats(query: {
+  filter?: string
+  stage?: string
+  keyword?: string
+  page?: number
+  page_size?: number
+}) {
+  const { data } = await adminClient.get<ApiResponse<Partial<AdminChatPage>>>('/admin/chats', {
+    params: compactParams(query),
+  })
+  return {
+    items: data.data.items ?? [],
+    total: data.data.total ?? 0,
+    page: data.data.page ?? query.page ?? 1,
+    page_size: data.data.page_size ?? query.page_size ?? 20,
+  }
+}
+
+export async function fetchAdminChatCounts(query: {
+  filter?: string
+  stage?: string
+  keyword?: string
+}) {
+  const { data } = await adminClient.get<ApiResponse<AdminChatCounts>>('/admin/chats/counts', {
+    params: compactParams(query),
+  })
+  return data.data
+}
+
+export async function fetchAdminChatDetail(id: number) {
+  const { data } = await adminClient.get<ApiResponse<AdminChatConversation>>(`/admin/chats/${id}`)
+  return data.data
+}
+
+export async function fetchAdminChatMessages(id: number, page = 1, pageSize = 50) {
+  const { data } = await adminClient.get<ApiResponse<Partial<AdminChatMessagePage>>>(
+    `/admin/chats/${id}/messages`,
+    { params: { page, page_size: pageSize } }
+  )
+  return {
+    items: (data.data.items ?? []) as AdminChatMessage[],
+    total: data.data.total ?? 0,
+    page: data.data.page ?? page,
+    page_size: data.data.page_size ?? pageSize,
+  }
+}
+
+export async function sendAdminChatMessage(
+  id: number,
+  payload: { content: string; attachment_urls?: string[] }
+) {
+  const { data } = await adminClient.post<ApiResponse<AdminChatMessage>>(
+    `/admin/chats/${id}/messages`,
+    payload
+  )
+  return data.data
+}
+
+export async function markAdminChatRead(id: number) {
+  await adminClient.post(`/admin/chats/${id}/read`)
+}
+
+export async function markAllAdminChatsRead() {
+  await adminClient.post('/admin/chats/read-all')
+}
+
+export async function transferAdminChat(id: number, toAdminId: number) {
+  await adminClient.post(`/admin/chats/${id}/transfer`, { to_admin_id: toAdminId })
+}
+
+export async function updateAdminChatRemark(id: number, remark: string) {
+  await adminClient.post(`/admin/chats/${id}/remark`, { remark })
+}
+
+export async function fetchAdminChatSupportAdmins() {
+  const { data } = await adminClient.get<
+    ApiResponse<Array<{ id: number; username?: string; nickname: string; support_status: string }>>
+  >('/admin/chats/support-admins')
+  return data.data ?? []
+}
+
+