/* 后台客服会话工作台 */
.admin-chat-page {
  display: grid;
  gap: 16px;
}

.admin-chat-toolbar {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.admin-chat-layout {
  display: grid;
  grid-template-columns: 340px minmax(0, 1fr);
  gap: 16px;
  align-items: stretch;
  min-height: 620px;
}

.admin-chat-list,
.admin-chat-panel {
  border-radius: 12px;
  overflow: hidden;
}

.admin-chat-list {
  max-height: 720px;
}

.admin-chat-list__items {
  max-height: 660px;
  overflow-y: auto;
}

.admin-chat-item {
  display: grid;
  gap: 6px;
  width: 100%;
  padding: 12px 14px;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  text-align: left;
  cursor: pointer;
  font: inherit;
  color: inherit;
}

.admin-chat-item:hover {
  background: var(--paper);
}

.admin-chat-item.is-active {
  background: #f2ece0;
  box-shadow: inset 3px 0 0 var(--brand-ink);
}

.admin-chat-item__top {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.admin-chat-item__top strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-chat-item__time {
  flex: none;
  font-size: 12px;
  color: var(--ink-muted);
}

.admin-chat-item__mid {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  min-width: 0;
}

.admin-chat-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 180px;
}

.admin-chat-panel__body {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  gap: 12px;
  min-height: 560px;
}

.admin-chat-meta {
  padding-bottom: 8px;
  border-bottom: 1px solid var(--line);
}

.admin-chat-meta__time {
  font-size: 12px;
  color: var(--ink-muted);
}

.admin-chat-messages {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 460px;
  overflow-y: auto;
  padding: 4px 2px;
}

.admin-chat-bubble {
  align-self: flex-start;
  max-width: 78%;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--paper-warm);
}

.admin-chat-bubble.is-admin {
  align-self: flex-end;
  border-color: #d9e6e1;
  background: #eaf2ee;
}

.admin-chat-bubble__head {
  display: flex;
  align-items: baseline;
  gap: 8px;
  margin-bottom: 4px;
  font-size: 12px;
  color: var(--ink-muted);
}

.admin-chat-bubble__content {
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.7;
}

.admin-chat-image {
  max-width: 200px;
  border-radius: 8px;
  border: 1px solid var(--line);
}

.admin-chat-composer {
  display: grid;
  gap: 8px;
  padding-top: 8px;
  border-top: 1px solid var(--line);
}

.admin-chat-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

@media (max-width: 1024px) {
  .admin-chat-layout {
    grid-template-columns: 1fr;
  }

  .admin-chat-list {
    max-height: 320px;
  }

  .admin-chat-list__items {
    max-height: 260px;
  }
}