.admin-page {
  display: grid;
  height: 100%;
  min-height: 0;
  grid-template-rows: auto minmax(0, 1fr);
}

.page-head {
  display: flex;
  flex: none;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.page-head h1 {
  margin: 0;
  font-size: 22px;
}

.page-head p {
  margin: 6px 0 0;
  color: #6b7280;
}

.head-right {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}

.chat-workbench {
  display: grid;
  min-height: 0;
  grid-template-columns: 330px minmax(0, 1fr);
  overflow: hidden;
  border: 1px solid #e5e7eb;
  border-radius: 8px;
  background: #fff;
}

.conversation-pane {
  min-height: 0;
  overflow-y: auto;
  border-right: 1px solid #e5e7eb;
  background: #f8fafc;
}

.filter-tabs {
  display: grid;
  gap: 10px;
  padding: 10px 12px 12px;
  border-bottom: 1px solid #e5e7eb;
}

.filter-tabs :deep(.el-radio-group) {
  display: flex;
  width: 100%;
}

.filter-tabs :deep(.el-radio-button) {
  flex: 1;
}

.filter-tabs :deep(.el-radio-button__inner) {
  width: 100%;
  padding: 7px 8px;
}

.stage-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.stage-tabs button {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  height: 26px;
  padding: 0 8px;
  border: 1px solid #d8dee8;
  border-radius: 999px;
  background: #fff;
  color: #4b5563;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}

.stage-tabs button.active {
  border-color: #3b82f6;
  background: #eff6ff;
  color: #2563eb;
}

.stage-tabs em {
  color: #94a3b8;
  font-style: normal;
  font-weight: 800;
}

.stage-tabs button.active em {
  color: #2563eb;
}

.conversation-search {
  width: 100%;
}

.conversation-pagination {
  display: flex;
  justify-content: center;
  padding: 12px 8px;
  border-top: 1px solid #e5e7eb;
  background: #fff;
}

.conversation-row {
  position: relative;
  display: block;
  width: 100%;
  padding: 14px;
  border: 0;
  border-bottom: 1px solid #e5e7eb;
  background: transparent;
  text-align: left;
}

.conversation-row.active {
  background: #eef6ff;
}

.row-title {
  display: flex;
  gap: 10px;
  align-items: center;
}

.row-title strong {
  min-width: 0;
  flex: 1;
  overflow: hidden;
  color: #111827;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.row-title span {
  flex: none;
  color: #9ca3af;
  font-size: 12px;
}

.conversation-row p {
  margin: 8px 24px 0 0;
  overflow: hidden;
  color: #6b7280;
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.row-tags {
  display: flex;
  min-width: 0;
  gap: 6px;
  align-items: center;
  margin-top: 8px;
}

.row-tags span {
  overflow: hidden;
  max-width: 160px;
  padding: 2px 7px;
  border-radius: 999px;
  background: #eef2f7;
  color: #64748b;
  font-size: 11px;
  line-height: 18px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.row-tags .stage-tag {
  flex: none;
  max-width: none;
  font-weight: 700;
}

.stage-tag.pending {
  background: #fee2e2;
  color: #dc2626;
}

.stage-tag.unjoined {
  background: #fef3c7;
  color: #b45309;
}

.stage-tag.handoff {
  background: #dbeafe;
  color: #2563eb;
}

.stage-tag.renting {
  background: #dcfce7;
  color: #15803d;
}

.stage-tag.after-sale {
  background: #f3e8ff;
  color: #7e22ce;
}

.stage-tag.ended {
  background: #e5e7eb;
  color: #4b5563;
}

.row-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 8px;
}

.support-name {
  color: #8a94a6;
  font-size: 12px;
}

.row-meta em {
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 9px;
  background: #ef4444;
  color: #fff;
  font-size: 11px;
  font-style: normal;
  font-weight: 700;
  line-height: 18px;
  text-align: center;
}

.message-pane {
  display: grid;
  min-width: 0;
  min-height: 0;
  grid-template-rows: auto minmax(0, 1fr) auto;
}

.message-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  padding: 14px 18px;
  border-bottom: 1px solid #e5e7eb;
}

.head-title {
  flex: 1;
  min-width: 0;
}

.head-title h2 {
  margin: 0;
  font-size: 18px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.head-title p {
  margin: 6px 0 0;
  color: #6b7280;
  font-size: 13px;
}

.head-actions {
  display: flex;
  gap: 8px;
  flex-shrink: 0;
}

.head-actions a {
  text-decoration: none;
}

.message-body {
  display: grid;
  min-width: 0;
  min-height: 0;
  background: #f3f6fa;
}

.message-body.has-order {
  grid-template-columns: minmax(0, 1fr) minmax(330px, 38%);
}

.message-list {
  min-height: 0;
  overflow-y: auto;
  padding: 18px;
  background: #f3f6fa;
}

.order-side-panel {
  min-width: 0;
  overflow-y: auto;
  padding: 16px;
  border-left: 1px solid #e5e7eb;
  background: #f8fafc;
}

.order-side-head,
.order-side-section {
  padding: 14px;
  border: 1px solid #edf2f7;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.03);
}

.order-side-head {
  display: grid;
  gap: 6px;
  margin-bottom: 12px;
}

.order-side-head span {
  color: #2563eb;
  font-size: 12px;
  font-weight: 700;
}

.order-side-head strong {
  color: #071947;
  font-size: 18px;
}

.order-side-head p,
.order-side-section p {
  margin: 0;
  color: #7c8aaa;
  font-size: 13px;
  line-height: 1.6;
}

.order-side-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.order-side-metrics div {
  display: grid;
  gap: 5px;
  min-width: 0;
  padding: 12px;
  border: 1px solid #edf2f7;
  border-radius: 8px;
  background: #fff;
}

.order-side-metrics span {
  color: #8a94a6;
  font-size: 12px;
}

.order-side-metrics strong {
  overflow: hidden;
  color: #071947;
  font-size: 16px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.order-side-section {
  display: grid;
  gap: 8px;
}

.order-side-section + .order-side-section {
  margin-top: 12px;
}

.order-side-section h3 {
  margin: 0;
  color: #071947;
  font-size: 15px;
}

.order-side-section strong {
  color: #071947;
  font-size: 13px;
}

.message-row {
  max-width: 70%;
  margin-bottom: 14px;
}

.message-row.self {
  margin-left: auto;
  text-align: right;
}

.message-row.system {
  max-width: none;
  text-align: center;
}

.system-block {
  display: inline-flex;
  max-width: min(100%, 320px);
  flex-direction: column;
  align-items: center;
  gap: 8px;
}

.system-attachments {
  display: grid;
  justify-items: center;
  gap: 6px;
}

.message-row small {
  display: block;
  margin-bottom: 5px;
  color: #8a94a6;
}

.read-status {
  margin-top: 4px;
  margin-bottom: 0;
  font-size: 11px;
}

.read-status.read {
  color: #67c23a;
}

.message-row p {
  display: inline-block;
  margin: 0;
  padding: 10px 12px;
  border-radius: 8px;
  background: #fff;
  color: #111827;
  line-height: 1.5;
  text-align: left;
}

.message-row.self p {
  background: #dff5eb;
}

.message-row.admin p {
  background: #fff4e6;
  border-left: 3px solid #ff9800;
}

.admin-label {
  color: #ff9800 !important;
  font-weight: 600;
}

.message-attachments {
  display: grid;
  justify-items: start;
  gap: 6px;
}

.message-row.self .message-attachments {
  justify-items: end;
}

.message-row.system span {
  display: inline-block;
  padding: 5px 10px;
  border-radius: 8px;
  background: #e5e7eb;
  color: #6b7280;
  font-size: 12px;
}

.composer {
  border-top: 1px solid #e5e7eb;
}

.composer-tools {
  display: flex;
  gap: 8px;
  align-items: center;
  padding: 8px 14px;
  border-bottom: 1px solid #f0f0f0;
}

.hidden-file {
  display: none;
}

.pending-attachments {
  display: flex;
  gap: 8px;
  padding: 10px 14px 0;
  overflow-x: auto;
}

.pending-item {
  position: relative;
  flex: none;
}

.pending-item :deep(.chat-image-button) {
  width: 84px;
  height: 84px;
}

.pending-item :deep(.chat-image-button img) {
  height: 84px;
}

.remove-attachment {
  position: absolute;
  top: 4px;
  right: 4px;
  display: grid;
  width: 22px;
  height: 22px;
  place-items: center;
  border: 0;
  border-radius: 50%;
  background: rgba(17, 24, 39, 0.72);
  color: #fff;
  cursor: pointer;
}

.composer-input {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 88px;
  gap: 12px;
  align-items: end;
  padding: 14px;
}

.reply-title {
  font-weight: 500;
  margin-right: 8px;
}

.reply-preview {
  color: #9ca3af;
  font-size: 12px;
}