yml2213andCursor
590bf1cae3
租客在待支付超时或取消的最后几十秒完成付款时，订单先被取消，乐刷的支付 结果几秒后才到，入账被判定订单不可支付而拒收。原先订单推进和支付单更新 在同一个事务里，订单一报错整笔回滚，支付单停在支付中且 paid_at 为空： 钱已在渠道，系统却毫不知情。乐刷重试十次后放弃，之后既补不回入账（订单 不再是待支付），后台人工退款也发不出去（退款要求原支付单是已支付）。 日志保留期内 13 天出了 5 笔，合计 4085.60 元。 - 取消前核对渠道：超时取消、租客取消、客服关单都先查一次渠道，已收款并 已推进订单就放弃取消，让支付正常入账而不是走退款。渠道异常时按未收款 继续，避免渠道一抖订单全卡住 - 回调兜底记账：订单确实已结束时不再回滚，把支付单如实记成已支付并写入 paid_at 与渠道单号，后台人工退款从此可用。退款仍由客服人工发起 - 客服关单：待支付订单按实际已收款减已退款的差额退，补上本次事故中关单 不生成退款的直接原因 - 补齐日志上下文：回调入账失败原先只有 error="order cannot pay"，现在带 支付单号、订单号、订单状态和金额；新增 ERROR「渠道已收款但订单无法入账， 需人工退款」作为唯一需人工介入的告警 Co-authored-by: Cursor <cursoragent@cursor.com>
81 lines
4.7 KiB
Go
81 lines
4.7 KiB
Go
package order
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import (
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"errors"
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"net/http"
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"hfb_sys/backend/pkg/response"
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"github.com/gin-gonic/gin"
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)
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func writeOrderError(c *gin.Context, err error) {
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response.RecordError(c, err)
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switch {
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case errors.Is(err, ErrDependencyUnavailable):
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response.ServiceUnavailable(c, "数据库未连接")
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case errors.Is(err, ErrInvalidRentHours):
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response.BadRequest(c, "订单信息不符合规则")
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case errors.Is(err, ErrInvalidSellerHandoffStatus):
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response.BadRequest(c, "待办状态不正确")
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case errors.Is(err, ErrListingUnavailable):
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response.Error(c, http.StatusConflict, "listing_unavailable", "该账号暂不可租")
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case errors.Is(err, ErrCannotRentOwnListing):
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response.BadRequest(c, "不能租用自己发布的账号")
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case errors.Is(err, ErrInsufficientBalance):
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response.Error(c, http.StatusConflict, "insufficient_balance", "钱包余额不足，请先充值")
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case errors.Is(err, ErrChannelPaymentRequired):
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response.Error(c, http.StatusGone, "channel_payment_required", "请使用第三方支付入口完成订单付款")
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case errors.Is(err, ErrOrderCannotPay):
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response.Error(c, http.StatusConflict, "order_cannot_pay", "当前订单不能支付")
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case errors.Is(err, ErrOrderCannotCancel):
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response.Error(c, http.StatusConflict, "order_cannot_cancel", "当前订单不能取消")
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case errors.Is(err, ErrOrderPaidAtChannel):
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response.Error(c, http.StatusConflict, "order_paid_at_channel", "该订单已支付成功，请刷新后查看最新状态")
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case errors.Is(err, ErrOrderCannotHide):
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response.Error(c, http.StatusConflict, "order_cannot_hide", "只有已结束且款项处理完毕的订单可以删除")
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case errors.Is(err, ErrOrderCannotHandoff):
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response.Error(c, http.StatusConflict, "order_cannot_handoff", "当前订单不能交接")
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case errors.Is(err, ErrOrderCannotForceHandoff):
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response.Error(c, http.StatusConflict, "order_cannot_force_handoff", "当前订单不能客服一键交接")
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case errors.Is(err, ErrOrderCannotResetHandoff):
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response.Error(c, http.StatusConflict, "order_cannot_reset_handoff", "当前订单状态不可重置待办")
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case errors.Is(err, ErrOrderCannotReceive):
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response.Error(c, http.StatusConflict, "order_cannot_receive", "当前订单不能确认收号")
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case errors.Is(err, ErrOrderCannotReturn):
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response.Error(c, http.StatusConflict, "order_cannot_return", "当前订单不能归还")
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case errors.Is(err, ErrOrderCannotComplete):
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response.Error(c, http.StatusConflict, "order_cannot_complete", "当前订单不能完成")
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case errors.Is(err, ErrCheckoutCannotSubmit):
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response.Error(c, http.StatusConflict, "checkout_cannot_submit", "当前订单不能发起结账")
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case errors.Is(err, ErrCheckoutCannotConfirm):
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response.Error(c, http.StatusConflict, "checkout_cannot_confirm", "当前结账不能确认")
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case errors.Is(err, ErrZeroOwnerIncomeConfirmation):
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response.Error(c, http.StatusConflict, "zero_owner_income_confirmation_required", "号主收入为 0，请确认后再结算")
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case errors.Is(err, ErrCheckoutCannotCounter):
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response.Error(c, http.StatusConflict, "checkout_cannot_counter", "当前结账不能修改")
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case errors.Is(err, ErrCheckoutMaxRounds):
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response.Error(c, http.StatusConflict, "checkout_max_rounds", "结账协商已达 6 轮上限，请同意当前方案或发起争议由人工处理")
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case errors.Is(err, ErrCheckoutDepositShortfall):
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response.Error(c, http.StatusConflict, "checkout_deposit_shortfall", "押金不足以覆盖打超/赔付差额，无法自动完结，请发起争议由人工处理")
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case errors.Is(err, ErrInvalidCheckoutAmount):
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response.BadRequest(c, "结账金额不符合规则")
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case errors.Is(err, ErrDisputeExists):
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response.Error(c, http.StatusConflict, "dispute_exists", "当前订单已有处理中争议")
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case errors.Is(err, ErrPermissionDenied):
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response.Error(c, http.StatusForbidden, "permission_denied", "无权操作该订单")
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case errors.Is(err, ErrDepositCannotHold):
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response.Error(c, http.StatusConflict, "deposit_cannot_hold", "当前订单不可暂扣押金")
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case errors.Is(err, ErrDepositNotHeld):
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response.Error(c, http.StatusConflict, "deposit_not_held", "该订单押金未处于暂扣状态")
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case errors.Is(err, ErrDepositHoldAmountEmpty):
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response.Error(c, http.StatusConflict, "deposit_hold_amount_empty", "暂扣押金尚未形成可归还金额")
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case errors.Is(err, ErrOfflineSettlementCannotMark):
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response.Error(c, http.StatusConflict, "offline_settlement_cannot_mark", "当前订单不可确认线下结算")
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case IsNotFound(err):
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response.Error(c, http.StatusNotFound, "not_found", "订单不存在")
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default:
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response.Error(c, http.StatusInternalServerError, "internal_error", "订单服务暂时不可用")
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}
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}
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