diff --git a/apps/frontend/src/components/worker/WorkerContactModal.tsx b/apps/frontend/src/components/worker/WorkerContactModal.tsx
new file mode 100644
index 00000000..c6172f75
--- /dev/null
+++ b/apps/frontend/src/components/worker/WorkerContactModal.tsx
@@ -0,0 +1,79 @@
+import { Alert, Button, Descriptions, Image, Modal, Space, Typography } from 'antd'
+
+import { formatMoney, formatWorkerStatus } from '@/pages/worker/worker-profile-view-utils'
+import type { WorkerFinanceConfig, WorkerUser } from '@/types/worker-platform'
+
+export type WorkerContactModalProps = {
+  open: boolean
+  onClose: () => void
+  isMobile?: boolean
+  worker?: WorkerUser | null
+  financeConfig?: WorkerFinanceConfig | null
+  title?: string
+}
+
+export function WorkerContactModal({
+  open,
+  onClose,
+  isMobile = false,
+  worker,
+  financeConfig,
+  title = '联系客服',
+}: WorkerContactModalProps) {
+  return (
+    <Modal
+      title={title}
+      open={open}
+      width={isMobile ? '92%' : 500}
+      destroyOnHidden
+      footer={
+        <Button type="primary" onClick={onClose}>
+          我知道了
+        </Button>
+      }
+      onCancel={onClose}
+    >
+      <Space direction="vertical" size={16} className="full-width">
+        <Alert
+          showIcon
+          type="info"
+          message="如需取消已接订单，请扫码联系客服处理。充值、提现与审核问题也由后台人工客服处理。"
+        />
+        {financeConfig?.adminContact?.wechatQrCodeImage ? (
+          <div style={{ textAlign: 'center' }}>
+            <Image
+              width={200}
+              src={
+                financeConfig.adminContact.wechatQrCodeImage.mediumUrl ||
+                financeConfig.adminContact.wechatQrCodeImage.url
+              }
+              alt="客服微信二维码"
+            />
+          </div>
+        ) : (
+          <Typography.Text type="secondary">
+            客服暂未配置微信二维码，请按下方账号信息联系。
+          </Typography.Text>
+        )}
+        <Descriptions column={1} bordered size="small">
+          <Descriptions.Item label="账号">
+            <Typography.Text copyable>{worker?.username || '-'}</Typography.Text>
+          </Descriptions.Item>
+          <Descriptions.Item label="昵称">{worker?.displayName || '-'}</Descriptions.Item>
+          <Descriptions.Item label="手机号">
+            <Typography.Text copyable>{worker?.phone || '-'}</Typography.Text>
+          </Descriptions.Item>
+          <Descriptions.Item label="账号状态">
+            {formatWorkerStatus(worker?.status || '')}
+          </Descriptions.Item>
+          <Descriptions.Item label="当前余额">
+            {formatMoney(worker?.wallet?.availableAmount)}
+          </Descriptions.Item>
+        </Descriptions>
+        <Typography.Paragraph className="worker-profile-help-text">
+          建议沟通时一起提供：申请类型、金额、订单号或转账备注、收款方式，以及当前账号信息。
+        </Typography.Paragraph>
+      </Space>
+    </Modal>
+  )
+}
diff --git a/apps/frontend/src/pages/worker/WorkerHallPage.tsx b/apps/frontend/src/pages/worker/WorkerHallPage.tsx
index a7f62b01..83e28528 100644
--- a/apps/frontend/src/pages/worker/WorkerHallPage.tsx
+++ b/apps/frontend/src/pages/worker/WorkerHallPage.tsx
@@ -3,6 +3,7 @@ import {
   ArrowRightOutlined,
   CheckCircleOutlined,
   ClockCircleOutlined,
+  CustomerServiceOutlined,
   FireOutlined,
   PushpinOutlined,
   QuestionCircleOutlined,
@@ -35,6 +36,8 @@ import {
 import { useEffect, useRef, useState } from 'react'
 import { Link } from 'react-router'
 
+import { WorkerContactModal } from '@/components/worker/WorkerContactModal'
+
 import {
   fetchWorkerHallCategories,
   fetchWorkerHallOrders,
@@ -83,6 +86,7 @@ export default function WorkerHallPage() {
   const [grabbingId, setGrabbingId] = useState(0)
   const [sharingOrder, setSharingOrder] = useState<WorkOrder | null>(null)
   const [leaderboardOpen, setLeaderboardOpen] = useState(false)
+  const [contactOpen, setContactOpen] = useState(false)
   const [leaderboardPeriod, setLeaderboardPeriod] = useState<WorkerLeaderboardPeriod>('all')
   const [sharingQuantity, setSharingQuantity] = useState(1)
   const [submittingSharing, setSubmittingSharing] = useState(false)
@@ -236,6 +240,7 @@ export default function WorkerHallPage() {
     setFailedImageKeys({})
   }, [allCategories.length, allIconUrl])
   const worker = profileQuery.data?.data.worker
+  const financeConfig = profileQuery.data?.data.financeConfig
   const isInternalWorker = worker?.workerType === 'internal'
   const activeCount = Number(profileQuery.data?.data.summary.activeOrderCount || 0)
   const pendingAcceptanceCount = hallSummaryQuery.data?.pendingAcceptanceCount || 0
@@ -411,6 +416,16 @@ export default function WorkerHallPage() {
               </span>
             </div>
 
+            <button
+              type="button"
+              className="worker-hall-mobile-contact-pill"
+              onClick={() => setContactOpen(true)}
+              aria-label="联系客服"
+            >
+              <CustomerServiceOutlined className="worker-hall-mobile-contact-icon" />
+              <span>联系客服</span>
+            </button>
+
             <div className="worker-hall-mobile-top-actions">
               <Tooltip title={`抢单确认已${grabConfirmEnabled ? '开启' : '关闭'}`}>
                 <Button
@@ -784,6 +799,9 @@ export default function WorkerHallPage() {
               <Button icon={<TrophyOutlined />} onClick={() => setLeaderboardOpen(true)}>
                 接单排行榜
               </Button>
+              <Button icon={<CustomerServiceOutlined />} onClick={() => setContactOpen(true)}>
+                联系客服
+              </Button>
             </div>
           </div>
 
@@ -1298,6 +1316,14 @@ export default function WorkerHallPage() {
           ) : null}
         </div>
       </Drawer>
+
+      <WorkerContactModal
+        open={contactOpen}
+        onClose={() => setContactOpen(false)}
+        isMobile={isMobile}
+        worker={worker}
+        financeConfig={financeConfig}
+      />
     </>
   )
 }
diff --git a/apps/frontend/src/pages/worker/WorkerProfileAccountModals.tsx b/apps/frontend/src/pages/worker/WorkerProfileAccountModals.tsx
index af9492ab..1b873095 100644
--- a/apps/frontend/src/pages/worker/WorkerProfileAccountModals.tsx
+++ b/apps/frontend/src/pages/worker/WorkerProfileAccountModals.tsx
@@ -17,7 +17,8 @@ import type { WorkerFinanceConfig, WorkerSessionDevice, WorkerUser } from '@/typ
 import { formatDateTime } from '@/utils/date-time'
 import { isWorkerPasswordStrong, WORKER_PASSWORD_RULE_MESSAGE } from '@/utils/worker-password'
 
-import { formatMoney, formatWorkerStatus } from './worker-profile-view-utils'
+import { WorkerContactModal } from '@/components/worker/WorkerContactModal'
+import { formatWorkerStatus } from './worker-profile-view-utils'
 
 export type PasswordFormValues = {
   currentPassword?: string
@@ -184,60 +185,13 @@ export function WorkerProfileAccountModals({
         </Form>
       </Modal>
 
-      <Modal
-        title="联系管理员"
+      <WorkerContactModal
         open={contactOpen}
-        width={isMobile ? '92%' : 500}
-        destroyOnHidden
-        footer={
-          <Button type="primary" onClick={() => setContactOpen(false)}>
-            我知道了
-          </Button>
-        }
-        onCancel={() => setContactOpen(false)}
-      >
-        <Space direction="vertical" size={16} className="full-width">
-          <Alert
-            showIcon
-            type="info"
-            message="如需取消已接订单，请扫码联系管理员处理。充值、提现与审核问题也由后台管理员人工处理。"
-          />
-          {financeConfig?.adminContact?.wechatQrCodeImage ? (
-            <div style={{ textAlign: 'center' }}>
-              <Image
-                width={200}
-                src={
-                  financeConfig.adminContact.wechatQrCodeImage.mediumUrl ||
-                  financeConfig.adminContact.wechatQrCodeImage.url
-                }
-                alt="管理员微信二维码"
-              />
-            </div>
-          ) : (
-            <Typography.Text type="secondary">
-              管理员暂未配置微信二维码，请按下方账号信息联系。
-            </Typography.Text>
-          )}
-          <Descriptions column={1} bordered size="small">
-            <Descriptions.Item label="账号">
-              <Typography.Text copyable>{worker?.username || '-'}</Typography.Text>
-            </Descriptions.Item>
-            <Descriptions.Item label="昵称">{worker?.displayName || '-'}</Descriptions.Item>
-            <Descriptions.Item label="手机号">
-              <Typography.Text copyable>{worker?.phone || '-'}</Typography.Text>
-            </Descriptions.Item>
-            <Descriptions.Item label="账号状态">
-              {formatWorkerStatus(worker?.status || '')}
-            </Descriptions.Item>
-            <Descriptions.Item label="当前余额">
-              {formatMoney(worker?.wallet.availableAmount)}
-            </Descriptions.Item>
-          </Descriptions>
-          <Typography.Paragraph className="worker-profile-help-text">
-            建议沟通时一起提供：申请类型、金额、订单号或转账备注、收款方式，以及当前账号信息。
-          </Typography.Paragraph>
-        </Space>
-      </Modal>
+        onClose={() => setContactOpen(false)}
+        isMobile={isMobile}
+        worker={worker}
+        financeConfig={financeConfig}
+      />
 
       <Modal
         title="修改昵称"
diff --git a/apps/frontend/src/styles/worker.css b/apps/frontend/src/styles/worker.css
index 8bc55a35..e8aa382d 100644
--- a/apps/frontend/src/styles/worker.css
+++ b/apps/frontend/src/styles/worker.css
@@ -2308,6 +2308,62 @@ body {
   display: flex;
   align-items: center;
   gap: 8px;
+  flex-shrink: 0;
+}
+
+.worker-hall-mobile-contact-pill {
+  background: #fff7ed;
+  border: 1px solid #fed7aa;
+  border-radius: 999px;
+  padding: 4px 10px;
+  font-size: 12px;
+  font-weight: 600;
+  color: #c2410c;
+  display: inline-flex;
+  align-items: center;
+  gap: 4px;
+  cursor: pointer;
+  box-shadow: 0 1px 2px rgba(234, 88, 12, 0.08);
+  white-space: nowrap;
+  flex-shrink: 0;
+  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
+  outline: none;
+}
+
+.worker-hall-mobile-contact-pill:hover,
+.worker-hall-mobile-contact-pill:focus-visible {
+  background: #ffedd5;
+  border-color: #fdba74;
+  color: #9a3412;
+}
+
+.worker-hall-mobile-contact-pill:active {
+  transform: scale(0.96);
+  background: #fed7aa;
+}
+
+.worker-hall-mobile-contact-icon {
+  font-size: 13px;
+  color: #ea580c;
+}
+
+@media (max-width: 360px) {
+  .worker-hall-mobile-stat-pill {
+    padding: 4px 8px;
+    gap: 4px;
+    font-size: 11px;
+  }
+
+  .worker-hall-mobile-contact-pill {
+    padding: 4px 8px;
+    font-size: 11px;
+  }
+}
+
+@media (max-width: 330px) {
+  .worker-hall-mobile-contact-pill span {
+    display: none;
+  }
 }
 
 /* 游戏 / 一级分类横向卡片条 */
diff --git a/docs/寄卖库存优化现状与进度追踪.md b/docs/寄卖库存优化现状与进度追踪.md
index d898f550..e322113f 100644
--- a/docs/寄卖库存优化现状与进度追踪.md
+++ b/docs/寄卖库存优化现状与进度追踪.md
@@ -200,3 +200,44 @@
 4. **自动化测试与全量构建**：
    - 前端 59 个自动化测试全绿（**59 pass / 0 fail**）；
    - `format:check`、`lint:check`、`typecheck`、`build` 全部通过。
+
+---
+
+## 八、 专项优化：打手抢单大厅首页新增「联系客服」入口与通用客服弹窗组件（2026-09-21 已闭环）
+
+### 1. 现状与用户诉求（User Feedback & Target）
+- **用户反馈**：“首页 增加联系客服 现在联系客服藏的太深了”，并附带手机端首页截图，用红圈标注了移动端顶部状态栏（`余额 / 上限` 胶囊右侧、操作按钮区左侧的空白区域）。
+- **目标**：
+  1. 在抢单大厅首页移动端顶部状态栏（红圈标注的核心首屏黄金位置）增加醒目高质感的【联系客服】胶囊按钮；
+  2. 在桌面端抢单大厅头部操作栏同步补齐【联系客服】入口，打通双端闭环；
+  3. 将原本深藏在个人中心底层的“联系客服/管理员”弹窗抽象为全站通用的 `WorkerContactModal` 组件，统一维护二维码、账号、余额等信息，提供一键复制与标准沟通提示。
+
+### 2. 证据分类与代码级根因（Evidence & Root Cause）
+- **已知信息 [确信度: 100%]**：
+  1. 官方公告栏循环播放：“☆接单请先个人中心联系客服☆方便客服处理”，证明新打手或接单打手频繁需要找客服沟通充值、提现或报备；
+  2. 原联系管理员弹窗代码内联在 `apps/frontend/src/pages/worker/WorkerProfileAccountModals.tsx:187-240`，打手必须切换至“个人中心”页面并向下滑动到底部才能找到入口，链路过长、深度太深；
+  3. `WorkerHallPage.tsx` 中的 `profileQuery.data?.data` 原生就包含了 `worker` 实体与 `financeConfig`（含管理员微信二维码配置 `adminContact.wechatQrCodeImage`），数据已就绪，仅缺前端呈现入口。
+- **未知/风险预判 [确信度: 100%]**：
+  - 移动端 375px 或超窄屏（如 320px）下顶部栏元素横向空间是否会挤压拥挤；
+  - 应对对策：采用弹性缩放与媒体查询控制，超小屏下保持单行不折叠。
+
+### 3. 解决对策与落地成果（Solution & Milestones）
+1. **抽离通用联系客服弹窗组件**：
+   - 新建 `apps/frontend/src/components/worker/WorkerContactModal.tsx`，集中管理微信二维码大图、当前打手账号、昵称、手机号、账号状态、可用余额，以及一键复制和温馨沟通提示；
+   - 在 `WorkerProfileAccountModals.tsx` 与 `WorkerHallPage.tsx` 中全面复用该组件，消灭重复代码。
+2. **移动端黄金位置新增【联系客服】胶囊按钮**：
+   - 在 `WorkerHallPage.tsx` 移动端顶部状态条（用户红圈位置）插入专属胶囊：
+     ```html
+     <button class="worker-hall-mobile-contact-pill" onClick={() => setContactOpen(true)}>
+       <CustomerServiceOutlined />
+       <span>联系客服</span>
+     </button>
+     ```
+   - 采用浅暖橙背景（`#fff7ed`）+ 优雅橙边框（`#fed7aa`）+ 微动效，与打手端整体暖橙调性浑然一体，点击即弹出客服微信与账号卡片。
+3. **桌面端同步补齐入口**：
+   - 在桌面端头部操作按钮栏（刷新与排行榜旁）新增 `<Button icon={<CustomerServiceOutlined />} onClick={() => setContactOpen(true)}>联系客服</Button>`。
+4. **验证门禁全绿通过 [确信度: 100%]**：
+   - 前端 59 个自动化测试全绿（**59 pass / 0 fail**）；
+   - 前端 `format:check`、`lint:check`、`typecheck`、`build` 均零错误零警告通过；
+   - 后端 504 个自动化测试全绿（**501 pass / 3 skipped / 0 fail**）。
+