合并 dev_11.9_2 到 dev_11.13

apps/frontend/src/App.tsx

@@ -12,6 +12,7 @@ import {
 
 import { getAdminRole, hasAdminSession } from '@/utils/admin-auth'
 import { isClaimPath, isH5ClaimPath } from '@/utils/claim-path'
+import { isCustomerFulfillmentPath } from '@/utils/customer-fulfillment-link'
 import {
   isLegacySupplementPath,
   isOrderServicePath,
@@ -42,12 +43,16 @@ const AdminOrdersPage = lazy(() => import('@/pages/admin/AdminOrdersPage'))
 const AdminPlatformShopsPage = lazy(() => import('@/pages/admin/platform/AdminPlatformShopsPage'))
 const AdminTaskDetailPage = lazy(() => import('@/pages/admin/AdminTaskDetailPage'))
 const AdminTasksPage = lazy(() => import('@/pages/admin/AdminTasksPage'))
+const AdminSemiAutoTasksPage = lazy(() => import('@/pages/admin/AdminSemiAutoTasksPage'))
 const AdminUsersPage = lazy(() => import('@/pages/admin/AdminUsersPage'))
 const AdminDevMockPage = lazy(() => import('@/pages/admin/AdminDevMockPage'))
 const AdminWorkerPlatformPage = lazy(() => import('@/pages/admin/AdminWorkerPlatformPage'))
 const ClaimPage = lazy(() => import('@/pages/claim/ClaimPage'))
 const H5ClaimEntryPage = lazy(() => import('@/pages/claim/H5ClaimEntryPage'))
 const OrderServicePage = lazy(() => import('@/pages/public/OrderServicePage'))
+const CustomerFulfillmentPage = lazy(
+  () => import('@/pages/customer-fulfillment/CustomerFulfillmentPage'),
+)
 const NotFoundPage = lazy(() => import('@/pages/NotFoundPage'))
 const RedeemPage = lazy(() => import('@/pages/redeem/RedeemPage'))
 const WorkerHallPage = lazy(() => import('@/pages/worker/WorkerHallPage'))
@@ -131,6 +136,10 @@ export default function App() {
     return <OrderServiceApplication />
   }
 
+  if (isCustomerFulfillmentPath(window.location.pathname)) {
+    return <CustomerFulfillmentApplication />
+  }
+
   // 旧 /supplement 短期兼容：统一跳到 /o。
   if (isLegacySupplementPath(window.location.pathname)) {
     return <CollectRedirectApplication />
@@ -158,6 +167,20 @@ function OrderServiceApplication() {
   )
 }
 
+function CustomerFulfillmentApplication() {
+  useClearStrayHash()
+  return (
+    <BrowserRouter>
+      <Suspense fallback={<RouteLoading />}>
+        <Routes>
+          <Route path="/c/:orderNo" element={<CustomerFulfillmentPage />} />
+          <Route path="*" element={<CustomerFulfillmentPage />} />
+        </Routes>
+      </Suspense>
+    </BrowserRouter>
+  )
+}
+
 function CollectRedirectApplication() {
   useEffect(() => {
     const orderNo = resolveLegacySupplementOrderNo(window.location.pathname)
@@ -180,6 +203,7 @@ function AdminApplication() {
                 <Route path="dashboard" element={<AdminDashboardPage />} />
                 <Route path="tasks" element={<AdminTasksPage />} />
                 <Route path="tasks/:taskId" element={<AdminTaskDetailPage />} />
+                <Route path="semi-auto-tasks" element={<AdminSemiAutoTasksPage />} />
               </Route>
               <Route element={<RequireRole roles={['admin', 'operator', 'support', 'finance']} />}>
                 <Route path="orders" element={<AdminOrdersPage />} />

apps/frontend/src/layouts/AdminLayout.tsx

@@ -12,6 +12,7 @@ import {
   MenuFoldOutlined,
   MenuUnfoldOutlined,
   OrderedListOutlined,
+  RobotOutlined,
   SafetyCertificateOutlined,
   SettingOutlined,
   SoundOutlined,
@@ -246,6 +247,11 @@ export default function AdminLayout() {
                 label: '我的钱包',
               },
               { key: '/admin/tasks', icon: <UnorderedListOutlined />, label: '任务' },
+              {
+                key: '/admin/semi-auto-tasks',
+                icon: <RobotOutlined />,
+                label: '半自动履约',
+              },
               { key: '/admin/worker-platform', icon: <TrophyOutlined />, label: '接单平台' },
               {
                 key: '/admin/kuaishou-industry',
@@ -263,6 +269,11 @@ export default function AdminLayout() {
               { key: '/admin/orders', icon: <OrderedListOutlined />, label: '订单' },
               financeSubMenu,
               { key: '/admin/tasks', icon: <UnorderedListOutlined />, label: '任务' },
+              {
+                key: '/admin/semi-auto-tasks',
+                icon: <RobotOutlined />,
+                label: '半自动履约',
+              },
               { key: '/admin/worker-platform', icon: <TrophyOutlined />, label: '接单平台' },
               {
                 key: '/admin/kuaishou-industry',

apps/frontend/src/pages/admin/AdminDevMockPage.tsx

@@ -8,6 +8,7 @@ import {
   Divider,
   Form,
   Input,
+  InputNumber,
   Result,
   Row,
   Select,
@@ -23,10 +24,12 @@ import {
   buildOpen91QueryDevMock,
   createAffiliateDashDevMock,
   createKuaishouIndustryVoucherDevMock,
+  createSemiAutoDevMock,
   fetchDevMockStatus,
   type DevMockCreateResult,
   type DevMockKuaishouIndustryVoucherResult,
   type DevMockOpen91QueryResult,
+  type DevMockSemiAutoResult,
 } from '@/services/admin'
 
 export default function AdminDevMockPage() {
@@ -35,6 +38,7 @@ export default function AdminDevMockPage() {
   const [lastVoucherCreate, setLastVoucherCreate] =
     useState<DevMockKuaishouIndustryVoucherResult | null>(null)
   const [lastQuery, setLastQuery] = useState<DevMockOpen91QueryResult | null>(null)
+  const [lastSemiAuto, setLastSemiAuto] = useState<DevMockSemiAutoResult | null>(null)
 
   const statusQuery = useQuery({
     queryKey: ['admin-dev-mock-status'],
@@ -78,6 +82,17 @@ export default function AdminDevMockPage() {
     },
   })
 
+  const semiAutoMutation = useMutation({
+    mutationFn: createSemiAutoDevMock,
+    onSuccess: (response) => {
+      setLastSemiAuto(response.data)
+      message.success('半自动履约 Mock 已生成')
+    },
+    onError: (error) => {
+      message.error(error instanceof Error ? error.message : '生成失败')
+    },
+  })
+
   const defaultOrderNo = useMemo(() => lastCreate?.orderNo || '', [lastCreate?.orderNo])
 
   if (statusQuery.isLoading) {
@@ -109,7 +124,7 @@ export default function AdminDevMockPage() {
     <section className="page-stack">
       <PageHeader
         title="开发 Mock"
-        description="一键造单、测领取页与 91 查单，无需真实 91 / affiliate-dash 环境。"
+        description="一键造单与测试数据；半自动履约可选择只 Mock 订单，登录、绑定走真实 Connector。"
         extra={
           <Typography.Text type="secondary">NODE_ENV={status?.nodeEnv || '-'}</Typography.Text>
         }
@@ -119,8 +134,8 @@ export default function AdminDevMockPage() {
         type="info"
         showIcon
         icon={<BugOutlined />}
-        message="Mock 会写入开发库真实订单/任务；当前仅保留 affiliate-dash / 电子凭证 / 91 查单。"
-        description="affiliate-dash 可用默认 UID 测试绑定与提交发货。"
+        message="Mock 会写入开发库真实订单/任务；除订单外，登录、绑定、票据注入和完成确认都可以走真实流程。"
+        description="默认使用 order_site 内置真实 Connector，不依赖 live-hub-py；只有显式选择内置 Mock 时才会 Mock 登录和绑定。"
       />
 
       <Row gutter={[16, 16]}>
@@ -134,7 +149,19 @@ export default function AdminDevMockPage() {
         </Col>
 
         <Col xs={24} xl={12}>
-          <Card title="2. 快手电子凭证测试数据" bordered={false}>
+          <Card title="2. 半自动履约测试单（可选 Mock 范围）" bordered={false}>
+            <SemiAutoMockForm
+              loading={semiAutoMutation.isPending}
+              defaultConnectorMode={status?.semiAuto?.defaultConnectorMode}
+              externalConnectorConfigured={status?.semiAuto?.externalConnectorConfigured}
+              mockConnectorAvailable={status?.semiAuto?.mockConnectorAvailable}
+              onSubmit={(values) => semiAutoMutation.mutate(values)}
+            />
+          </Card>
+        </Col>
+
+        <Col xs={24} xl={12}>
+          <Card title="3. 快手电子凭证测试数据" bordered={false}>
             <KuaishouIndustryVoucherMockForm
               loading={voucherMutation.isPending}
               onSubmit={(values) => voucherMutation.mutate(values)}
@@ -143,7 +170,7 @@ export default function AdminDevMockPage() {
         </Col>
 
         <Col xs={24}>
-          <Card title="3. 模拟 91 查单（open-91/query）" bordered={false}>
+          <Card title="4. 模拟 91 查单（open-91/query）" bordered={false}>
             <Form
               layout="inline"
               initialValues={{ orderNo: defaultOrderNo, execute: '1' }}
@@ -260,6 +287,92 @@ export default function AdminDevMockPage() {
         </Card>
       ) : null}
 
+      {lastSemiAuto ? (
+        <Card
+          title="最近生成的半自动履约 Mock"
+          extra={<Link to={lastSemiAuto.adminPath}>打开后台任务</Link>}
+        >
+          <Row gutter={[16, 12]}>
+            <Col xs={24} md={12}>
+              <Typography.Text type="secondary">订单号</Typography.Text>
+              <div>
+                <Typography.Text copyable strong>
+                  {lastSemiAuto.orderNo}
+                </Typography.Text>
+              </div>
+            </Col>
+            <Col xs={24} md={12}>
+              <Typography.Text type="secondary">内部 SKU / 任务</Typography.Text>
+              <div>
+                {lastSemiAuto.semiAutoPlatform === 'weibo' ? '微博' : '虎牙'} ·{' '}
+                {lastSemiAuto.skuKey} · 任务 #{lastSemiAuto.taskId}
+              </div>
+            </Col>
+            <Col span={24}>
+              <Typography.Text type="secondary">客户履约入口</Typography.Text>
+              <div>
+                <Typography.Link
+                  href={`${window.location.origin}${lastSemiAuto.customerPath}`}
+                  target="_blank"
+                  rel="noreferrer"
+                >
+                  <LinkOutlined /> {window.location.origin}
+                  {lastSemiAuto.customerPath}
+                </Typography.Link>
+              </div>
+              <Space style={{ marginTop: 8 }} wrap>
+                <Button
+                  icon={<CopyOutlined />}
+                  onClick={async () => {
+                    await navigator.clipboard.writeText(
+                      `${window.location.origin}${lastSemiAuto.customerPath}`,
+                    )
+                    message.success('已复制客户履约链接')
+                  }}
+                >
+                  复制客户链接
+                </Button>
+                <Button
+                  type="primary"
+                  href={`${window.location.origin}${lastSemiAuto.customerPath}`}
+                  target="_blank"
+                >
+                  打开客户页
+                </Button>
+              </Space>
+            </Col>
+            <Col span={24}>
+              <Alert
+                type={
+                  lastSemiAuto.connectorMode === 'mock'
+                    ? 'warning'
+                    : lastSemiAuto.connectorConfigured
+                      ? 'success'
+                      : 'error'
+                }
+                showIcon
+                message={
+                  lastSemiAuto.connectorMode === 'mock'
+                    ? '当前使用内置 Mock Connector'
+                    : lastSemiAuto.connectorConfigured
+                      ? lastSemiAuto.connectorMode === 'external'
+                        ? '当前使用远程真实 Connector'
+                        : '当前使用 order_site 内置真实 Connector'
+                      : '当前选择远程真实 Connector，但尚未配置'
+                }
+                description={
+                  <ul style={{ margin: 0, paddingLeft: 18 }}>
+                    {lastSemiAuto.tips.map((tip) => (
+                      <li key={tip}>{tip}</li>
+                    ))}
+                  </ul>
+                }
+              />
+            </Col>
+          </Row>
+        </Card>
+      ) : null}
+
       {lastVoucherCreate ? (
         <Card
           title="最近生成的电子凭证 Mock"
@@ -400,3 +513,169 @@ function KuaishouIndustryVoucherMockForm({
     </Form>
   )
 }
+
+function SemiAutoMockForm({
+  loading,
+  defaultConnectorMode,
+  externalConnectorConfigured,
+  mockConnectorAvailable,
+  onSubmit,
+}: {
+  loading: boolean
+  defaultConnectorMode?: 'embedded' | 'external' | 'mock'
+  externalConnectorConfigured?: boolean
+  mockConnectorAvailable?: boolean
+  onSubmit: (values: {
+    platform: 'huya' | 'weibo'
+    orderNo?: string
+    skuName?: string
+    quantity?: number
+    pageTitle?: string
+    browserTargetUrl?: string
+    connectorMode?: 'embedded' | 'external' | 'mock'
+  }) => void
+}) {
+  const [form] = Form.useForm()
+  const selectedPlatform =
+    (Form.useWatch('platform', form) as 'huya' | 'weibo' | undefined) || 'huya'
+  const defaultMode =
+    defaultConnectorMode === 'mock' && mockConnectorAvailable
+      ? 'mock'
+      : defaultConnectorMode === 'external'
+        ? 'external'
+        : 'embedded'
+  const selectedMode =
+    (Form.useWatch('connectorMode', form) as 'embedded' | 'external' | 'mock' | undefined) ||
+    defaultMode
+
+  return (
+    <Form
+      form={form}
+      layout="vertical"
+      initialValues={{
+        platform: 'huya',
+        quantity: 1,
+        pageTitle: '虎牙账号授权测试',
+        browserTargetUrl: 'https://www.huya.com/',
+        connectorMode: defaultMode,
+      }}
+      onFinish={onSubmit}
+    >
+      <Form.Item
+        label="履约平台"
+        name="platform"
+        extra="微博 Mock 单登录成功即视为授权完成，不再有角色绑定步骤。"
+      >
+        <Select
+          options={[
+            { value: 'huya', label: '虎牙（扫码登录 + 游戏角色绑定）' },
+            { value: 'weibo', label: '微博（短信 / 扫码登录，登录即授权）' },
+          ]}
+          onChange={(value: 'huya' | 'weibo') => {
+            form.setFieldsValue({
+              pageTitle: value === 'weibo' ? '微博发帖授权测试' : '虎牙账号授权测试',
+              browserTargetUrl: value === 'weibo' ? 'https://weibo.com/' : 'https://www.huya.com/',
+              ...(value === 'weibo' ? { connectorMode: 'embedded' } : {}),
+            })
+          }}
+        />
+      </Form.Item>
+      {selectedPlatform === 'huya' ? (
+        <Form.Item
+          label="Mock 范围"
+          name="connectorMode"
+          extra="只 Mock 订单时，登录、角色绑定和浏览器票据注入可走内置真实 Connector，也可显式使用远程 Connector。"
+        >
+          <Select
+            options={[
+              {
+                value: 'embedded',
+                label: '仅 Mock 订单（内置真实登录 / 绑定 / 注入）',
+              },
+              {
+                value: 'external',
+                label: '仅 Mock 订单（远程真实 Connector）',
+              },
+              {
+                value: 'mock',
+                label: '订单 + 登录绑定都 Mock（内置 Connector）',
+                disabled: mockConnectorAvailable === false,
+              },
+            ]}
+          />
+        </Form.Item>
+      ) : (
+        <Alert
+          type="info"
+          showIcon
+          style={{ marginBottom: 12 }}
+          message="微博目前只支持内置 Connector，连接模式固定为 embedded。"
+        />
+      )}
+      <Form.Item
+        label="内部 SKU 名称（可空）"
+        name="skuName"
+        extra={`留空自动生成“${
+          selectedPlatform === 'weibo' ? '微博半自动' : '虎牙半自动'
+        }测试-时间戳”；必须包含中文。`}
+      >
+        <Input
+          allowClear
+          placeholder={selectedPlatform === 'weibo' ? '微博半自动测试' : '虎牙半自动测试'}
+        />
+      </Form.Item>
+      <Form.Item label="订单号 orderNo（可空）" name="orderNo">
+        <Input
+          allowClear
+          placeholder={selectedPlatform === 'weibo' ? '留空自动 MOCKWB…' : '留空自动 MOCKSA…'}
+        />
+      </Form.Item>
+      <Space size={12} style={{ display: 'flex' }}>
+        <Form.Item label="数量" name="quantity" style={{ flex: 1 }}>
+          <InputNumber min={1} max={10} style={{ width: '100%' }} />
+        </Form.Item>
+        <Form.Item label="客户页标题" name="pageTitle" style={{ flex: 2 }}>
+          <Input />
+        </Form.Item>
+      </Space>
+      <Form.Item
+        label="客服浏览器目标页"
+        name="browserTargetUrl"
+        extra="客服点击“打开浏览器登录态”时，扩展会注入到此页面。"
+      >
+        <Input
+          placeholder={
+            selectedPlatform === 'weibo' ? 'https://weibo.com/' : 'https://www.huya.com/'
+          }
+        />
+      </Form.Item>
+      <Alert
+        type={
+          selectedPlatform === 'weibo'
+            ? 'info'
+            : selectedMode === 'mock'
+              ? 'warning'
+              : selectedMode === 'external' && !externalConnectorConfigured
+                ? 'error'
+                : 'success'
+        }
+        showIcon
+        style={{ marginBottom: 12 }}
+        message={
+          selectedPlatform === 'weibo'
+            ? '微博使用内置真实 Connector：短信验证码会真实发送到客户手机号，扫码需在微博 App 确认；登录成功即视为授权完成。'
+            : selectedMode === 'mock'
+              ? '登录和绑定会使用内置 Mock Connector，仅用于联调页面。'
+              : selectedMode === 'external'
+                ? externalConnectorConfigured
+                  ? '远程真实 Connector 已配置；只有订单由 Mock 生成。'
+                  : '远程真实 Connector 未配置：请设置 SEMI_AUTO_CONNECTOR_BASE_URL 和 API_KEY。'
+                : '使用 order_site 内置真实 Connector；无需启动 live-hub-py，只有订单由 Mock 生成。'
+        }
+      />
+      <Button type="primary" htmlType="submit" loading={loading} block>
+        生成半自动履约 Mock
+      </Button>
+    </Form>
+  )
+}

apps/frontend/src/pages/admin/AdminSemiAutoTasksPage.tsx

@@ -0,0 +1,755 @@
+import {
+  CheckCircleOutlined,
+  ChromeOutlined,
+  CopyOutlined,
+  KeyOutlined,
+  ReloadOutlined,
+  UserSwitchOutlined,
+} from '@ant-design/icons'
+import {
+  App,
+  Button,
+  Card,
+  Descriptions,
+  Drawer,
+  Form,
+  Input,
+  InputNumber,
+  Modal,
+  Select,
+  Space,
+  Tag,
+  Timeline,
+  Typography,
+} from 'antd'
+import type { TableColumnsType } from 'antd'
+import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query'
+import { useEffect, useMemo, useState } from 'react'
+
+import ImageUpload from '@/components/files/ImageUpload'
+import PageHeader from '@/components/admin/PageHeader'
+import PercentTable from '@/components/common/PercentTable'
+import { uploadFile } from '@/services/files'
+import {
+  cancelAdminSemiAutoTask,
+  claimAdminSemiAutoTask,
+  completeAdminSemiAutoTask,
+  createAdminSemiAutoBrowserSession,
+  exportAdminSemiAutoCredential,
+  fetchAdminSemiAutoTask,
+  fetchAdminSemiAutoTasks,
+  syncAdminSemiAutoTask,
+} from '@/services/admin/semi-auto'
+import type { SemiAutoCredentialExport, SemiAutoTask } from '@/types/admin/semi-auto'
+import type { UploadedFile } from '@/types/worker-platform'
+import { hasAdminPermission } from '@/utils/admin-auth'
+import { formatAdminDateTime } from '@/utils/admin-time'
+
+const { Text } = Typography
+
+const STATUS_COLORS: Record<string, string> = {
+  waiting_customer: 'blue',
+  waiting_login: 'blue',
+  login_scanned: 'cyan',
+  waiting_binding: 'gold',
+  binding_confirm: 'orange',
+  waiting_operator: 'volcano',
+  processing: 'processing',
+  completed: 'success',
+  failed: 'error',
+  cancelled: 'default',
+}
+
+const PLATFORM_LABELS: Record<string, string> = {
+  huya: '虎牙',
+  weibo: '微博',
+}
+
+type CompleteFormValues = {
+  note?: string
+  externalOrderNo?: string
+  costYuan?: number
+}
+
+export default function AdminSemiAutoTasksPage() {
+  const { message, modal } = App.useApp()
+  const queryClient = useQueryClient()
+  const [keyword, setKeyword] = useState('')
+  const [platform, setPlatform] = useState('')
+  const [status, setStatus] = useState('')
+  const [page, setPage] = useState(1)
+  const [pageSize, setPageSize] = useState(20)
+  const [detailTaskId, setDetailTaskId] = useState<number | null>(null)
+  const [completeTask, setCompleteTask] = useState<SemiAutoTask | null>(null)
+  const [completeFiles, setCompleteFiles] = useState<UploadedFile[]>([])
+  const [credentialExport, setCredentialExport] = useState<SemiAutoCredentialExport | null>(null)
+  const [completeForm] = Form.useForm<CompleteFormValues>()
+
+  const params = useMemo(
+    () => ({
+      page,
+      pageSize,
+      keyword: keyword.trim() || undefined,
+      platform: platform || undefined,
+      status: status || undefined,
+    }),
+    [keyword, page, pageSize, platform, status],
+  )
+
+  const listQuery = useQuery({
+    queryKey: ['admin-semi-auto-tasks', params],
+    queryFn: () => fetchAdminSemiAutoTasks(params),
+    refetchInterval: 3000,
+  })
+  const detailQuery = useQuery({
+    queryKey: ['admin-semi-auto-task', detailTaskId],
+    queryFn: () => fetchAdminSemiAutoTask(Number(detailTaskId)),
+    enabled: Boolean(detailTaskId),
+    refetchInterval: detailTaskId ? 3000 : false,
+  })
+  const list = listQuery.data?.data?.items || []
+  const pagination = listQuery.data?.data?.pagination
+  const detail = detailQuery.data?.data
+
+  useEffect(() => {
+    if (detailTaskId && listQuery.data && !list.some((item) => item.id === detailTaskId)) {
+      setDetailTaskId(null)
+    }
+  }, [detailTaskId, list, listQuery.data])
+
+  useEffect(() => {
+    const handleResult = (event: Event) => {
+      const detail = (event as CustomEvent<string>).detail
+      if (typeof detail !== 'string') return
+      try {
+        const result = JSON.parse(detail) as {
+          ok?: boolean
+          written?: number
+          error?: string
+        }
+        if (!result || typeof result !== 'object') return
+        if (result.ok) {
+          message.success(`浏览器登录态已注入（${Number(result.written || 0)} 个 Cookie）`)
+        } else {
+          message.error(result.error || '浏览器登录态注入失败')
+        }
+      } catch {
+        // 忽略其他页面事件
+      }
+    }
+    window.addEventListener('huya-exchange-result', handleResult)
+    return () => window.removeEventListener('huya-exchange-result', handleResult)
+  }, [message])
+
+  const syncMutation = useMutation({
+    mutationFn: (taskId: number) => syncAdminSemiAutoTask(taskId),
+    onSuccess: () => {
+      message.success('状态已刷新')
+      void refreshAll()
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '刷新失败'),
+  })
+
+  const claimMutation = useMutation({
+    mutationFn: (taskId: number) => claimAdminSemiAutoTask(taskId),
+    onSuccess: () => {
+      message.success('任务已领取')
+      void refreshAll()
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '领取失败'),
+  })
+
+  const injectionMutation = useMutation({
+    mutationFn: (task: SemiAutoTask) =>
+      createAdminSemiAutoBrowserSession(task.id, firstTargetUrl(task)),
+    onSuccess: (response) => {
+      const ticket = String(response.data?.ticket || '').trim()
+      if (!ticket) {
+        message.error('注入票据生成失败')
+        return
+      }
+      window.postMessage({ type: 'ORDER_SITE_SEMI_AUTO_INJECT', ticket }, window.location.origin)
+      message.info('正在通过虎牙履约助手注入登录态，请稍候')
+      void refreshAll()
+    },
+    onError: (error) =>
+      message.error(error instanceof Error ? error.message : '打开浏览器登录态失败'),
+  })
+
+  const credentialExportMutation = useMutation({
+    mutationFn: (taskId: number) => exportAdminSemiAutoCredential(taskId),
+    onSuccess: (response) => {
+      if (!response.data) {
+        message.error('账号 CK 导出失败')
+        return
+      }
+      setCredentialExport(response.data)
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '导出账号 CK 失败'),
+  })
+
+  const completeMutation = useMutation({
+    mutationFn: async (values: CompleteFormValues) => {
+      if (!completeTask) throw new Error('任务不存在')
+      const costFen =
+        values.costYuan !== undefined && values.costYuan !== null
+          ? Math.round(Number(values.costYuan) * 100)
+          : undefined
+      return completeAdminSemiAutoTask(completeTask.id, {
+        note: values.note || '',
+        externalOrderNo: values.externalOrderNo || '',
+        ...(costFen !== undefined ? { costFen } : {}),
+        screenshots: completeFiles.map((file) => ({ ...file })),
+      })
+    },
+    onSuccess: () => {
+      message.success('半自动履约已完成')
+      setCompleteTask(null)
+      setCompleteFiles([])
+      completeForm.resetFields()
+      void refreshAll()
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '完成履约失败'),
+  })
+
+  const cancelMutation = useMutation({
+    mutationFn: ({ taskId, reason }: { taskId: number; reason: string }) =>
+      cancelAdminSemiAutoTask(taskId, reason),
+    onSuccess: () => {
+      message.success('任务已取消')
+      void refreshAll()
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '取消失败'),
+  })
+
+  async function refreshAll() {
+    await Promise.all([
+      queryClient.invalidateQueries({ queryKey: ['admin-semi-auto-tasks'] }),
+      detailTaskId
+        ? queryClient.invalidateQueries({ queryKey: ['admin-semi-auto-task', detailTaskId] })
+        : Promise.resolve(),
+    ])
+  }
+
+  function copyCustomerLink(task: SemiAutoTask) {
+    const url = `${window.location.origin}/c/${encodeURIComponent(task.orderNo)}`
+    void navigator.clipboard
+      .writeText(url)
+      .then(() => message.success('客户授权链接已复制'))
+      .catch(() => message.error('复制失败，请手动复制'))
+  }
+
+  function copyCredentialText(text: string, label: string) {
+    void navigator.clipboard
+      .writeText(text)
+      .then(() => message.success(`${label}已复制`))
+      .catch(() => message.error('复制失败，请手动选择文本'))
+  }
+
+  function confirmExportCredential(task: SemiAutoTask) {
+    modal.confirm({
+      title: '导出账号 CK',
+      content:
+        'CK 等同于平台登录态。导出后会显示在当前页面，请勿发给无关人员；关闭弹窗后不会保留在页面状态中。',
+      okText: '确认导出',
+      okButtonProps: { danger: true },
+      cancelText: '取消',
+      onOk: () => credentialExportMutation.mutateAsync(task.id),
+    })
+  }
+
+  function openComplete(task: SemiAutoTask) {
+    setCompleteTask(task)
+    setCompleteFiles([])
+    completeForm.resetFields()
+  }
+
+  function confirmCancel(task: SemiAutoTask) {
+    let reason = ''
+    modal.confirm({
+      title: '取消半自动履约任务',
+      content: (
+        <Input.TextArea
+          rows={3}
+          placeholder="请填写取消原因（可选）"
+          onChange={(event) => {
+            reason = event.target.value
+          }}
+        />
+      ),
+      okText: '确认取消',
+      okButtonProps: { danger: true },
+      cancelText: '返回',
+      onOk: () => cancelMutation.mutateAsync({ taskId: task.id, reason }),
+    })
+  }
+
+  const columns: TableColumnsType<SemiAutoTask> = [
+    {
+      title: '订单 / 商品',
+      key: 'order',
+      width: 260,
+      render: (_, task) => (
+        <Space direction="vertical" size={2}>
+          <Text strong>{task.orderNo}</Text>
+          <Text>{task.productName || task.skuName || task.skuCode}</Text>
+          <Text type="secondary">SKU：{task.skuCode || '-'}</Text>
+        </Space>
+      ),
+    },
+    {
+      title: '平台',
+      dataIndex: 'platform',
+      width: 90,
+      render: (value: string) => <Tag color="purple">{PLATFORM_LABELS[value] || value}</Tag>,
+    },
+    {
+      title: 'Connector',
+      dataIndex: 'connectorMode',
+      width: 110,
+      render: (value: string) => (
+        <Tag color={value === 'mock' ? 'orange' : 'green'}>
+          {value === 'mock' ? '内置 Mock' : '真实'}
+        </Tag>
+      ),
+    },
+    {
+      title: '客户登录',
+      key: 'login',
+      width: 180,
+      render: (_, task) => (
+        <Space direction="vertical" size={2}>
+          <Tag>{task.displayStatus.label}</Tag>
+          <Text type="secondary">{task.huyaUid ? `UID ${task.huyaUid}` : '未获取 UID'}</Text>
+          <Text type="secondary">
+            CK：
+            {task.credentialStatus === 'valid'
+              ? '有效'
+              : task.credentialStatus === 'invalid'
+                ? '失效'
+                : task.credentialStatus === 'error'
+                  ? '检测异常'
+                  : '未保存'}
+          </Text>
+        </Space>
+      ),
+    },
+    {
+      title: '授权 / 绑定角色',
+      key: 'binding',
+      width: 190,
+      render: (_, task) =>
+        task.bindGameRole ? (
+          <Space direction="vertical" size={2}>
+            <Text strong>{task.bindGameRole}</Text>
+            <Text type="secondary">
+              {[task.bindGameAccount, task.bindGameChannel].filter(Boolean).join(' · ') || '-'}
+            </Text>
+          </Space>
+        ) : (
+          <Text type="secondary">{task.platform === 'weibo' ? '未授权' : '未绑定'}</Text>
+        ),
+    },
+    {
+      title: '客服',
+      dataIndex: 'assignedAdminName',
+      width: 110,
+      render: (value: string) => value || '未领取',
+    },
+    {
+      title: '更新时间',
+      dataIndex: 'updatedAt',
+      width: 155,
+      render: (value: string) => formatAdminDateTime(value),
+    },
+    {
+      title: '操作',
+      key: 'actions',
+      width: 360,
+      render: (_, task) => (
+        <Space wrap>
+          <Button size="small" onClick={() => setDetailTaskId(task.id)}>
+            详情
+          </Button>
+          <Button size="small" icon={<CopyOutlined />} onClick={() => copyCustomerLink(task)}>
+            客户链接
+          </Button>
+          <Button
+            size="small"
+            icon={<ReloadOutlined />}
+            loading={syncMutation.isPending}
+            onClick={() => syncMutation.mutate(task.id)}
+          >
+            刷新
+          </Button>
+          {!task.assignedAdminUserId ? (
+            <Button
+              size="small"
+              icon={<UserSwitchOutlined />}
+              loading={claimMutation.isPending}
+              onClick={() => claimMutation.mutate(task.id)}
+            >
+              领取
+            </Button>
+          ) : null}
+          <Button
+            size="small"
+            icon={<ChromeOutlined />}
+            disabled={task.bindingStatus !== 'confirmed'}
+            loading={injectionMutation.isPending}
+            onClick={() => injectionMutation.mutate(task)}
+          >
+            注入浏览器
+          </Button>
+          {task.executionStatus !== 'completed' && task.executionStatus !== 'cancelled' ? (
+            <>
+              <Button
+                size="small"
+                type="primary"
+                icon={<CheckCircleOutlined />}
+                disabled={task.bindingStatus !== 'confirmed'}
+                onClick={() => openComplete(task)}
+              >
+                完成
+              </Button>
+              <Button size="small" danger onClick={() => confirmCancel(task)}>
+                取消
+              </Button>
+            </>
+          ) : null}
+        </Space>
+      ),
+    },
+  ]
+
+  return (
+    <section className="page-stack">
+      <PageHeader
+        title="半自动履约"
+        description="人工客服渠道下的平台账号授权、扫码绑定和浏览器辅助履约。"
+      />
+      <Card size="small">
+        <Space wrap style={{ marginBottom: 16 }}>
+          <Input.Search
+            allowClear
+            placeholder="订单号 / 商品 / UID / 角色"
+            value={keyword}
+            onChange={(event) => {
+              setKeyword(event.target.value)
+              setPage(1)
+            }}
+            style={{ width: 280 }}
+          />
+          <Select
+            allowClear
+            placeholder="全部平台"
+            value={platform || undefined}
+            onChange={(value) => {
+              setPlatform(value || '')
+              setPage(1)
+            }}
+            options={[
+              { value: 'huya', label: '虎牙' },
+              { value: 'weibo', label: '微博' },
+            ]}
+            style={{ width: 130 }}
+          />
+          <Select
+            allowClear
+            placeholder="全部状态"
+            value={status || undefined}
+            onChange={(value) => {
+              setStatus(value || '')
+              setPage(1)
+            }}
+            options={[
+              { value: 'waiting_customer', label: '等待客户' },
+              { value: 'waiting_operator', label: '等待客服' },
+              { value: 'processing', label: '处理中' },
+              { value: 'completed', label: '已完成' },
+              { value: 'failed', label: '失败' },
+              { value: 'cancelled', label: '已取消' },
+            ]}
+            style={{ width: 130 }}
+          />
+          <Button icon={<ReloadOutlined />} onClick={() => void listQuery.refetch()}>
+            刷新
+          </Button>
+        </Space>
+        <PercentTable<SemiAutoTask>
+          rowKey="id"
+          loading={listQuery.isLoading}
+          columns={columns}
+          dataSource={list}
+          scroll={{ x: 1400 }}
+          pagination={{
+            current: pagination?.page || page,
+            pageSize: pagination?.pageSize || pageSize,
+            total: pagination?.total || 0,
+            showSizeChanger: true,
+            onChange: (nextPage, nextPageSize) => {
+              setPage(nextPage)
+              setPageSize(nextPageSize)
+            },
+          }}
+        />
+      </Card>
+
+      <Drawer
+        open={Boolean(detailTaskId)}
+        width={720}
+        title={detail?.task ? `半自动履约 · ${detail.task.orderNo}` : '半自动履约详情'}
+        onClose={() => setDetailTaskId(null)}
+      >
+        {detailQuery.isLoading ? (
+          <Text type="secondary">加载中...</Text>
+        ) : detail?.task ? (
+          <Space direction="vertical" size={16} style={{ width: '100%' }}>
+            <Descriptions bordered size="small" column={2}>
+              <Descriptions.Item label="商品" span={2}>
+                {detail.task.productName}
+              </Descriptions.Item>
+              <Descriptions.Item label="平台">
+                {PLATFORM_LABELS[detail.task.platform] || detail.task.platform}
+              </Descriptions.Item>
+              <Descriptions.Item label="Connector">
+                <Tag color={detail.task.connectorMode === 'mock' ? 'orange' : 'green'}>
+                  {detail.task.connectorMode === 'mock'
+                    ? '内置 Mock'
+                    : detail.task.connectorMode === 'external'
+                      ? '远程真实'
+                      : '内置真实'}
+                </Tag>
+              </Descriptions.Item>
+              <Descriptions.Item label="当前状态">
+                <Tag color={STATUS_COLORS[detail.task.displayStatus.key] || 'default'}>
+                  {detail.task.displayStatus.label}
+                </Tag>
+              </Descriptions.Item>
+              <Descriptions.Item label={detail.task.platform === 'weibo' ? '微博 UID' : '虎牙 UID'}>
+                {detail.task.huyaUid || '-'}
+              </Descriptions.Item>
+              <Descriptions.Item label="平台昵称">
+                {detail.task.platformNickname || '-'}
+              </Descriptions.Item>
+              <Descriptions.Item label="账号 CK">
+                <Space size={6}>
+                  <Tag
+                    color={
+                      detail.task.credentialStatus === 'valid'
+                        ? 'green'
+                        : detail.task.credentialStatus === 'invalid'
+                          ? 'red'
+                          : 'default'
+                    }
+                  >
+                    {detail.task.credentialStatus === 'valid'
+                      ? '有效'
+                      : detail.task.credentialStatus === 'invalid'
+                        ? '失效'
+                        : detail.task.credentialStatus === 'error'
+                          ? '检测异常'
+                          : '未保存'}
+                  </Tag>
+                  <Text type="secondary">
+                    {detail.task.credentialSource
+                      ? `${detail.task.credentialSource} · ${formatAdminDateTime(detail.task.credentialUpdatedAt)}`
+                      : '-'}
+                  </Text>
+                </Space>
+              </Descriptions.Item>
+              <Descriptions.Item label={detail.task.platform === 'weibo' ? '微博昵称' : '游戏账号'}>
+                {detail.task.bindGameAccount || '-'}
+              </Descriptions.Item>
+              {detail.task.platform === 'weibo' ? (
+                <Descriptions.Item label="授权状态">
+                  {detail.task.bindingStatus === 'confirmed' ? '登录即授权' : '未授权'}
+                </Descriptions.Item>
+              ) : (
+                <Descriptions.Item label="游戏角色">
+                  {detail.task.bindGameRole || '-'}
+                </Descriptions.Item>
+              )}
+              {detail.task.platform !== 'weibo' ? (
+                <Descriptions.Item label="区服" span={2}>
+                  {detail.task.bindGameChannel || '-'}
+                </Descriptions.Item>
+              ) : null}
+              <Descriptions.Item label="客服">
+                {detail.task.assignedAdminName || '未领取'}
+              </Descriptions.Item>
+              <Descriptions.Item label="更新时间">
+                {formatAdminDateTime(detail.task.updatedAt)}
+              </Descriptions.Item>
+            </Descriptions>
+            {detail.task.lastError ? (
+              <Card size="small" title="最近错误">
+                <Text type="danger">{detail.task.lastError}</Text>
+              </Card>
+            ) : null}
+            <Card size="small" title="操作">
+              <Space wrap>
+                <Button icon={<CopyOutlined />} onClick={() => copyCustomerLink(detail.task)}>
+                  复制客户链接
+                </Button>
+                <Button
+                  icon={<ReloadOutlined />}
+                  loading={syncMutation.isPending}
+                  onClick={() => syncMutation.mutate(detail.task.id)}
+                >
+                  刷新客户状态
+                </Button>
+                <Button
+                  icon={<ChromeOutlined />}
+                  disabled={detail.task.bindingStatus !== 'confirmed'}
+                  loading={injectionMutation.isPending}
+                  onClick={() => injectionMutation.mutate(detail.task)}
+                >
+                  注入浏览器
+                </Button>
+                {detail.task.credentialReady &&
+                hasAdminPermission('semi_auto.credential.export') ? (
+                  <Button
+                    danger
+                    icon={<KeyOutlined />}
+                    loading={credentialExportMutation.isPending}
+                    onClick={() => confirmExportCredential(detail.task)}
+                  >
+                    导出 CK
+                  </Button>
+                ) : null}
+              </Space>
+            </Card>
+            <Card size="small" title="时间线">
+              <Timeline
+                items={(detail.events || []).map((event) => ({
+                  color: event.eventType.includes('failed') ? 'red' : 'blue',
+                  children: (
+                    <Space direction="vertical" size={2}>
+                      <Text strong>{event.eventType}</Text>
+                      <Text type="secondary">
+                        {formatAdminDateTime(event.createdAt)} · {event.actorType}
+                        {event.actorId ? ` ${event.actorId}` : ''}
+                      </Text>
+                    </Space>
+                  ),
+                }))}
+              />
+            </Card>
+          </Space>
+        ) : (
+          <Text type="secondary">暂无任务详情</Text>
+        )}
+      </Drawer>
+
+      <Modal
+        open={Boolean(credentialExport)}
+        title={
+          credentialExport
+            ? `账号 CK · ${credentialExport.platform === 'weibo' ? '微博' : '平台'} ${credentialExport.platformUid}`
+            : '账号 CK'
+        }
+        width={760}
+        footer={null}
+        onCancel={() => setCredentialExport(null)}
+      >
+        {credentialExport ? (
+          <Space direction="vertical" size={14} style={{ width: '100%' }}>
+            <Text type="danger">
+              以下内容包含平台登录态，仅用于本次受控操作。关闭弹窗后请勿在聊天、日志或工单中留存。
+            </Text>
+            <Space direction="vertical" size={6} style={{ width: '100%' }}>
+              <Space style={{ width: '100%', justifyContent: 'space-between' }}>
+                <Text strong>{credentialExport.targetUrl || 'Cookie Header'}</Text>
+                <Button
+                  size="small"
+                  icon={<CopyOutlined />}
+                  onClick={() => copyCredentialText(credentialExport.cookieHeader, 'Cookie Header')}
+                >
+                  复制 Header
+                </Button>
+              </Space>
+              <Input.TextArea
+                value={credentialExport.cookieHeader}
+                readOnly
+                autoSize={{ minRows: 3, maxRows: 6 }}
+              />
+            </Space>
+            <Space direction="vertical" size={6} style={{ width: '100%' }}>
+              <Space style={{ width: '100%', justifyContent: 'space-between' }}>
+                <Text strong>完整域名 Cookie</Text>
+                <Button
+                  size="small"
+                  icon={<CopyOutlined />}
+                  onClick={() =>
+                    copyCredentialText(
+                      JSON.stringify(credentialExport.cookies, null, 2),
+                      '完整 Cookie JSON',
+                    )
+                  }
+                >
+                  复制 JSON
+                </Button>
+              </Space>
+              <Input.TextArea
+                value={JSON.stringify(credentialExport.cookies, null, 2)}
+                readOnly
+                autoSize={{ minRows: 10, maxRows: 18 }}
+              />
+            </Space>
+          </Space>
+        ) : null}
+      </Modal>
+
+      <Modal
+        open={Boolean(completeTask)}
+        title="确认完成半自动履约"
+        okText="确认完成"
+        cancelText="取消"
+        confirmLoading={completeMutation.isPending}
+        onCancel={() => {
+          setCompleteTask(null)
+          setCompleteFiles([])
+          completeForm.resetFields()
+        }}
+        onOk={() => {
+          void completeForm.validateFields().then((values) => completeMutation.mutate(values))
+        }}
+      >
+        <Form<CompleteFormValues> form={completeForm} layout="vertical">
+          <Form.Item name="externalOrderNo" label="外部订单号 / 流水号（可选）">
+            <Input maxLength={200} />
+          </Form.Item>
+          <Form.Item name="note" label="备注（可选）">
+            <Input.TextArea rows={3} maxLength={1000} showCount />
+          </Form.Item>
+          <Form.Item
+            name="costYuan"
+            label="本次实际成本（元，可选）"
+            extra="成本不固定的 SKU 可在这里填写；固定成本不需要填写。"
+          >
+            <InputNumber min={0} precision={2} style={{ width: '100%' }} />
+          </Form.Item>
+          <Form.Item label="完成截图（可选）">
+            <ImageUpload
+              value={completeFiles}
+              onChange={setCompleteFiles}
+              scene="semi-auto-evidence"
+              scope="admin"
+              maxCount={6}
+              showPasteHint
+              captureGlobalPaste
+            />
+          </Form.Item>
+        </Form>
+      </Modal>
+    </section>
+  )
+}
+
+function firstTargetUrl(task: SemiAutoTask) {
+  const targets = Array.isArray(task.semiAutoConfig?.browserTargets)
+    ? task.semiAutoConfig.browserTargets
+    : []
+  return String(targets.find((item) => item?.url)?.url || '')
+}

apps/frontend/src/pages/admin/cost-center/ManualSkuConfigPanel.tsx

@@ -31,6 +31,7 @@ import {
   Row,
   Select,
   Space,
+  Switch,
   Statistic,
   Tag,
   Typography,
@@ -65,6 +66,14 @@ type ConfigFormValues = {
     creditQuantity: number
   }>
   note?: string
+  semiAutoEnabled?: boolean
+  semiAutoPlatform?: '' | 'huya' | 'weibo'
+  semiAutoConfig?: {
+    pageTitle?: string
+    pageDescription?: string
+    loginInstructions?: string
+    bindingInstructions?: string
+  }
 }
 
 const PLATFORM_TAG_COLORS: Record<string, string> = {
@@ -142,6 +151,9 @@ export function ManualSkuConfigPanel() {
           creditQuantity: Number(channel.creditQuantity || 0),
         })),
         note: values.note || '',
+        semiAutoEnabled: values.semiAutoEnabled === true,
+        semiAutoPlatform: values.semiAutoEnabled ? values.semiAutoPlatform || '' : '',
+        semiAutoConfig: values.semiAutoConfig || {},
       }),
     onSuccess: (response) => {
       const summary = response.data.syncSummary
@@ -201,6 +213,9 @@ export function ManualSkuConfigPanel() {
         creditQuantity: channel.creditQuantity,
       })),
       note: item.config?.note || '',
+      semiAutoEnabled: item.config?.semiAutoEnabled === true,
+      semiAutoPlatform: item.config?.semiAutoPlatform || '',
+      semiAutoConfig: item.config?.semiAutoConfig || {},
     })
     setModalOpen(true)
   }
@@ -212,6 +227,9 @@ export function ManualSkuConfigPanel() {
       skuKey: skuKey.trim(),
       channels: [{ platformKey: '', creditQuantity: 0 }],
       note: '',
+      semiAutoEnabled: false,
+      semiAutoPlatform: '',
+      semiAutoConfig: {},
     })
     setModalOpen(true)
   }
@@ -636,6 +654,54 @@ export function ManualSkuConfigPanel() {
               </Space>
             )}
           </Form.List>
+          <Card size="small" title="半自动履约（可选）" style={{ marginTop: 14 }}>
+            <Form.Item
+              name="semiAutoEnabled"
+              label="启用半自动履约"
+              valuePropName="checked"
+              extra="订单进入人工渠道后，客户可通过 /c/订单号 登录平台并完成绑定。"
+            >
+              <Switch />
+            </Form.Item>
+            <Form.Item noStyle shouldUpdate>
+              {() =>
+                form.getFieldValue('semiAutoEnabled') ? (
+                  <>
+                    <Form.Item
+                      name="semiAutoPlatform"
+                      label="目标平台"
+                      rules={[{ required: true, message: '请选择目标平台' }]}
+                    >
+                      <Select
+                        options={[
+                          { value: 'huya', label: '虎牙' },
+                          { value: 'weibo', label: '微博（预留）' },
+                        ]}
+                      />
+                    </Form.Item>
+                    <Row gutter={12}>
+                      <Col span={12}>
+                        <Form.Item name={['semiAutoConfig', 'pageTitle']} label="客户页标题">
+                          <Input maxLength={60} placeholder="例如：虎牙账号授权" />
+                        </Form.Item>
+                      </Col>
+                      <Col span={12}>
+                        <Form.Item name={['semiAutoConfig', 'pageDescription']} label="客户页说明">
+                          <Input maxLength={500} placeholder="展示在客户链接顶部" />
+                        </Form.Item>
+                      </Col>
+                    </Row>
+                    <Form.Item name={['semiAutoConfig', 'loginInstructions']} label="登录指引">
+                      <Input.TextArea rows={2} maxLength={1000} showCount />
+                    </Form.Item>
+                    <Form.Item name={['semiAutoConfig', 'bindingInstructions']} label="绑定指引">
+                      <Input.TextArea rows={2} maxLength={1000} showCount />
+                    </Form.Item>
+                  </>
+                ) : null
+              }
+            </Form.Item>
+          </Card>
           <Form.Item name="note" label="备注">
             <Input.TextArea rows={2} maxLength={300} showCount />
           </Form.Item>

apps/frontend/src/pages/customer-fulfillment/CustomerFulfillmentPage.tsx

@@ -0,0 +1,810 @@
+import {
+  CheckCircleFilled,
+  LoadingOutlined,
+  QrcodeOutlined,
+  SafetyCertificateOutlined,
+} from '@ant-design/icons'
+import {
+  Alert,
+  App,
+  Button,
+  Card,
+  Col,
+  Image,
+  Input,
+  Result,
+  Row,
+  Select,
+  Space,
+  Spin,
+  Steps,
+  Tabs,
+  Tag,
+  Typography,
+} from 'antd'
+import QRCode from 'qrcode'
+import { useCallback, useEffect, useMemo, useRef, useState } from 'react'
+import { useParams } from 'react-router'
+
+import {
+  confirmCustomerBinding,
+  fetchCustomerFulfillment,
+  fetchCustomerWeiboCountryCodes,
+  loginCustomerWeiboSms,
+  markCustomerFulfillmentOpened,
+  pollCustomerBinding,
+  pollCustomerLogin,
+  pollCustomerWeiboQrLogin,
+  sendCustomerWeiboSmsCode,
+  startCustomerBinding,
+  startCustomerLogin,
+  startCustomerWeiboQrLogin,
+} from '@/services/customer-fulfillment'
+import type { CustomerWeiboCountryCode } from '@/services/customer-fulfillment'
+import type {
+  CustomerBindingInfo,
+  CustomerLoginInfo,
+  CustomerSemiAutoTask,
+} from '@/types/customer-fulfillment'
+import { formatAdminDateTime } from '@/utils/admin-time'
+import { runWeiboYidunChallenge } from '@/utils/weibo-yidun'
+
+const { Text, Title, Paragraph } = Typography
+
+const POLL_INTERVAL_MS = 2000
+
+const DEFAULT_WEIBO_COUNTRY_CODES: CustomerWeiboCountryCode[] = [
+  { code: '86', name: '中国' },
+  { code: '852', name: '中国香港' },
+  { code: '886', name: '中国台湾' },
+  { code: '853', name: '中国澳门' },
+  { code: '81', name: '日本' },
+]
+
+export default function CustomerFulfillmentPage() {
+  const { message } = App.useApp()
+  const { orderNo: routeOrderNo } = useParams<{ orderNo?: string }>()
+  const orderNo = String(routeOrderNo || '').trim()
+  const [loading, setLoading] = useState(true)
+  const [loadError, setLoadError] = useState('')
+  const [tasks, setTasks] = useState<CustomerSemiAutoTask[]>([])
+  const [selectedTaskId, setSelectedTaskId] = useState(0)
+  const [loginInfo, setLoginInfo] = useState<CustomerLoginInfo | null>(null)
+  const [bindingInfo, setBindingInfo] = useState<CustomerBindingInfo | null>(null)
+  const [loginQrImage, setLoginQrImage] = useState('')
+  const [bindingActionLoading, setBindingActionLoading] = useState(false)
+  const [loginMode, setLoginMode] = useState<'sms' | 'qr'>('sms')
+  const [mobile, setMobile] = useState('')
+  const [countryCode, setCountryCode] = useState('86')
+  const [countryCodes, setCountryCodes] = useState<CustomerWeiboCountryCode[]>(
+    DEFAULT_WEIBO_COUNTRY_CODES,
+  )
+  const [smsCode, setSmsCode] = useState('')
+  const [smsSending, setSmsSending] = useState(false)
+  const [smsLogging, setSmsLogging] = useState(false)
+  const [smsCountdown, setSmsCountdown] = useState(0)
+  const [smsMfaRequired, setSmsMfaRequired] = useState(false)
+  const startingRef = useRef(false)
+  const hydratingBindingRef = useRef(false)
+
+  const selectedTask = useMemo(
+    () => tasks.find((task) => task.id === selectedTaskId) || tasks[0] || null,
+    [selectedTaskId, tasks],
+  )
+  const isWeibo = selectedTask?.platform === 'weibo'
+
+  const load = useCallback(
+    async (silent = false) => {
+      if (!orderNo) {
+        setLoadError('订单号无效，请确认订单号是否正确')
+        setLoading(false)
+        return
+      }
+      if (!silent) setLoading(true)
+      try {
+        const response = await fetchCustomerFulfillment(orderNo)
+        const nextTasks = response.data || []
+        setTasks(nextTasks)
+        setLoadError('')
+        setSelectedTaskId((current) => {
+          if (nextTasks.some((task) => task.id === current)) return current
+          return nextTasks[0]?.id || 0
+        })
+      } catch (error) {
+        if (!silent) {
+          setTasks([])
+          setLoadError(error instanceof Error ? error.message : '读取订单履约信息失败')
+        }
+      } finally {
+        if (!silent) setLoading(false)
+      }
+    },
+    [orderNo],
+  )
+
+  useEffect(() => {
+    void load()
+  }, [load])
+
+  useEffect(() => {
+    if (!selectedTask) return
+    void markCustomerFulfillmentOpened(orderNo, selectedTask.id).catch(() => undefined)
+  }, [orderNo, selectedTask?.id])
+
+  useEffect(() => {
+    if (!selectedTask || selectedTask.platform !== 'weibo' || !orderNo) return
+    let cancelled = false
+    void fetchCustomerWeiboCountryCodes(orderNo, selectedTask.id)
+      .then((response) => {
+        if (cancelled) return
+        const list = response.data?.countryCodes || []
+        if (list.length > 0) setCountryCodes(list)
+      })
+      .catch(() => undefined)
+    return () => {
+      cancelled = true
+    }
+  }, [orderNo, selectedTask?.id, selectedTask?.platform])
+
+  useEffect(() => {
+    if (loginInfo?.qrImage) {
+      setLoginQrImage(loginInfo.qrImage)
+      return
+    }
+    if (!loginInfo?.qrContent) {
+      setLoginQrImage('')
+      return
+    }
+    void QRCode.toDataURL(loginInfo.qrContent, {
+      width: 300,
+      margin: 2,
+      color: { dark: '#111827', light: '#ffffff' },
+    }).then(setLoginQrImage)
+  }, [loginInfo?.qrContent, loginInfo?.qrImage])
+
+  useEffect(() => {
+    if (smsCountdown <= 0) return
+    const timer = window.setTimeout(() => setSmsCountdown((value) => value - 1), 1000)
+    return () => window.clearTimeout(timer)
+  }, [smsCountdown])
+
+  useEffect(() => {
+    if (!selectedTask || !orderNo) return
+    if (!['qr_pending', 'scanned'].includes(selectedTask.loginStatus)) return
+    const tick = async () => {
+      try {
+        const response =
+          selectedTask.platform === 'weibo'
+            ? await pollCustomerWeiboQrLogin(orderNo, selectedTask.id)
+            : await pollCustomerLogin(orderNo, selectedTask.id)
+        if (response.data.task) {
+          setTasks((current) =>
+            current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+          )
+        }
+        if (response.data.login) setLoginInfo(response.data.login)
+      } catch {
+        // 短暂轮询失败不打断客户页面，下一轮继续。
+      }
+    }
+    const timer = window.setInterval(() => {
+      void tick()
+    }, POLL_INTERVAL_MS)
+    return () => window.clearInterval(timer)
+  }, [orderNo, selectedTask?.id, selectedTask?.loginStatus, selectedTask?.platform])
+
+  useEffect(() => {
+    if (!selectedTask || !orderNo || selectedTask.platform === 'weibo') return
+    if (
+      selectedTask.loginStatus !== 'authenticated' ||
+      selectedTask.bindingStatus === 'confirmed'
+    ) {
+      return
+    }
+    if (selectedTask.bindingStatus === 'not_started' && !startingRef.current) {
+      startingRef.current = true
+      void startCustomerBinding(orderNo, selectedTask.id)
+        .then((response) => {
+          setTasks((current) =>
+            current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+          )
+          setBindingInfo(response.data.binding)
+        })
+        .catch((error) => {
+          message.error(error instanceof Error ? error.message : '创建绑定二维码失败')
+        })
+        .finally(() => {
+          startingRef.current = false
+        })
+      return
+    }
+    if (!['qr_pending', 'scanned'].includes(selectedTask.bindingStatus)) return
+    const tick = async () => {
+      try {
+        const response = await pollCustomerBinding(orderNo, selectedTask.id)
+        if (response.data.task) {
+          setTasks((current) =>
+            current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+          )
+        }
+        if (response.data.binding) setBindingInfo(response.data.binding)
+      } catch {
+        // 同上，下一轮继续。
+      }
+    }
+    const timer = window.setInterval(() => {
+      void tick()
+    }, POLL_INTERVAL_MS)
+    return () => window.clearInterval(timer)
+  }, [message, orderNo, selectedTask?.bindingStatus, selectedTask?.id, selectedTask?.loginStatus])
+
+  useEffect(() => {
+    if (
+      !selectedTask ||
+      !orderNo ||
+      selectedTask.platform === 'weibo' ||
+      bindingInfo ||
+      hydratingBindingRef.current
+    )
+      return
+    if (
+      selectedTask.loginStatus !== 'authenticated' ||
+      selectedTask.bindingStatus !== 'role_ready'
+    ) {
+      return
+    }
+    hydratingBindingRef.current = true
+    void pollCustomerBinding(orderNo, selectedTask.id)
+      .then((response) => {
+        setTasks((current) =>
+          current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+        )
+        if (response.data.binding) setBindingInfo(response.data.binding)
+      })
+      .catch(() => undefined)
+      .finally(() => {
+        hydratingBindingRef.current = false
+      })
+  }, [
+    bindingInfo,
+    orderNo,
+    selectedTask?.bindingStatus,
+    selectedTask?.id,
+    selectedTask?.loginStatus,
+  ])
+
+  async function handleStartLogin() {
+    if (!selectedTask) return
+    setLoading(true)
+    try {
+      const response =
+        selectedTask.platform === 'weibo'
+          ? await startCustomerWeiboQrLogin(orderNo, selectedTask.id)
+          : await startCustomerLogin(orderNo, selectedTask.id)
+      setTasks((current) =>
+        current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+      )
+      setLoginInfo(response.data.login)
+      setBindingInfo(null)
+    } catch (error) {
+      message.error(error instanceof Error ? error.message : '创建登录二维码失败')
+    } finally {
+      setLoading(false)
+    }
+  }
+
+  async function handleSendWeiboSms() {
+    if (!selectedTask) return
+    const phone = mobile.trim()
+    if (!isValidWeiboMobile(countryCode, phone)) {
+      message.warning('请输入正确的手机号')
+      return
+    }
+    setSmsSending(true)
+    try {
+      let response = await sendCustomerWeiboSmsCode(orderNo, selectedTask.id, phone, countryCode)
+      if (response.data.mfaRequired) {
+        setSmsMfaRequired(true)
+        if (!response.data.mfaId || !response.data.captchaId) {
+          throw new Error('微博返回的安全验证参数不完整')
+        }
+        await runWeiboYidunChallenge(response.data.mfaId, response.data.captchaId)
+        response = await sendCustomerWeiboSmsCode(
+          orderNo,
+          selectedTask.id,
+          phone,
+          countryCode,
+          response.data.mfaId,
+        )
+        if (response.data.mfaRequired) {
+          throw new Error('微博安全验证未通过，请重新获取验证码')
+        }
+      }
+      message.success(response.data.message || '验证码已发送，请注意查收')
+      setSmsMfaRequired(false)
+      setSmsCountdown(60)
+    } catch (error) {
+      message.error(error instanceof Error ? error.message : '发送微博验证码失败')
+    } finally {
+      setSmsSending(false)
+    }
+  }
+
+  async function handleLoginWeiboSms() {
+    if (!selectedTask) return
+    const phone = mobile.trim()
+    if (!isValidWeiboMobile(countryCode, phone)) {
+      message.warning('请输入正确的手机号')
+      return
+    }
+    if (!smsCode.trim()) {
+      message.warning('请输入微博短信验证码')
+      return
+    }
+    setSmsLogging(true)
+    try {
+      const response = await loginCustomerWeiboSms(orderNo, selectedTask.id, {
+        mobile: phone,
+        code: smsCode.trim(),
+        countryCode,
+      })
+      setTasks((current) =>
+        current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+      )
+      setLoginInfo(response.data.login)
+      setBindingInfo(null)
+      message.success('微博登录成功，等待客服处理')
+    } catch (error) {
+      const errorCode = (error as { errorCode?: string } | null)?.errorCode || ''
+      if (errorCode === 'weibo_sms_mfa_required') {
+        setSmsMfaRequired(true)
+        message.warning('微博要求二次验证，请改用扫码登录')
+        return
+      }
+      message.error(error instanceof Error ? error.message : '微博短信登录失败')
+    } finally {
+      setSmsLogging(false)
+    }
+  }
+
+  async function handleConfirmBinding() {
+    if (!selectedTask) return
+    setBindingActionLoading(true)
+    try {
+      const response = await confirmCustomerBinding(orderNo, selectedTask.id)
+      setTasks((current) =>
+        current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+      )
+      setBindingInfo(response.data.binding)
+      message.success('绑定已确认，等待客服处理')
+    } catch (error) {
+      message.error(error instanceof Error ? error.message : '确认绑定失败')
+    } finally {
+      setBindingActionLoading(false)
+    }
+  }
+
+  async function handleStartRebind() {
+    if (!selectedTask) return
+    setBindingActionLoading(true)
+    try {
+      const response = await startCustomerBinding(orderNo, selectedTask.id, {
+        forceRebind: true,
+      })
+      setTasks((current) =>
+        current.map((task) => (task.id === response.data.task.id ? response.data.task : task)),
+      )
+      setBindingInfo(response.data.binding)
+    } catch (error) {
+      message.error(error instanceof Error ? error.message : '创建换绑二维码失败')
+    } finally {
+      setBindingActionLoading(false)
+    }
+  }
+
+  if (loading) {
+    return (
+      <div className="customer-fulfillment-page customer-fulfillment-centered">
+        <Spin indicator={<LoadingOutlined spin />} tip="正在读取订单履约信息..." />
+      </div>
+    )
+  }
+
+  if (loadError || tasks.length === 0) {
+    return (
+      <div className="customer-fulfillment-page customer-fulfillment-centered">
+        <Result
+          status="warning"
+          title="暂时无法打开订单"
+          subTitle={loadError || '该订单没有需要客户授权或绑定的半自动履约任务。'}
+        />
+      </div>
+    )
+  }
+
+  if (selectedTask?.executionStatus === 'completed') {
+    return (
+      <div className="customer-fulfillment-page">
+        <Result
+          status="success"
+          icon={<CheckCircleFilled />}
+          title="履约已完成"
+          subTitle={
+            selectedTask.completionNote
+              ? selectedTask.completionNote
+              : isWeibo
+                ? '客服已完成本订单的微博发帖操作，请到微博账号中确认。'
+                : '客服已完成本订单的充值或赠送操作，请到平台账号中确认。'
+          }
+          extra={
+            selectedTask.completedAt
+              ? `完成时间：${formatAdminDateTime(selectedTask.completedAt)}`
+              : undefined
+          }
+        />
+      </div>
+    )
+  }
+
+  const config = selectedTask?.semiAutoConfig || {}
+  const title = config.pageTitle || (isWeibo ? '微博账号授权' : '账号授权与角色绑定')
+  const description =
+    config.pageDescription ||
+    (isWeibo
+      ? '请使用本人微博账号完成登录，登录成功后客服会处理您的订单。'
+      : '请按页面指引完成平台登录和游戏角色绑定，客服随后会处理您的订单。')
+  const currentStep = resolveStep(selectedTask, bindingInfo)
+  const loginQrVisible =
+    selectedTask && ['qr_pending', 'scanned'].includes(selectedTask.loginStatus)
+  const bindingQrVisible =
+    selectedTask?.platform !== 'weibo' &&
+    selectedTask?.loginStatus === 'authenticated' &&
+    ['qr_pending', 'scanned', 'role_ready'].includes(selectedTask.bindingStatus)
+  const bindingQrPending = ['qr_pending', 'scanned'].includes(selectedTask?.bindingStatus || '')
+  const bindingRole = bindingInfo?.bindGameRole || selectedTask?.bindGameRole || ''
+  const bindingAccount = bindingInfo?.bindGameAccount || selectedTask?.bindGameAccount || ''
+  const bindingChannel = bindingInfo?.bindGameChannel || selectedTask?.bindGameChannel || ''
+  const roleChoiceRequired =
+    selectedTask?.bindingStatus === 'role_ready' &&
+    bindingInfo?.hasExistingBinding === true &&
+    bindingInfo?.rebindRequested !== true
+
+  return (
+    <div className="customer-fulfillment-page">
+      <Space direction="vertical" size={18} style={{ width: '100%' }}>
+        <div>
+          <Title level={2} style={{ marginBottom: 4 }}>
+            {title}
+          </Title>
+          <Paragraph type="secondary" style={{ marginBottom: 0 }}>
+            {description}
+          </Paragraph>
+        </div>
+
+        {tasks.length > 1 ? (
+          <Card size="small" title="请选择需要处理的产品">
+            <Space wrap>
+              {tasks.map((task) => (
+                <Button
+                  key={task.id}
+                  type={task.id === selectedTask?.id ? 'primary' : 'default'}
+                  onClick={() => {
+                    setSelectedTaskId(task.id)
+                    setLoginInfo(null)
+                    setBindingInfo(null)
+                  }}
+                >
+                  {task.productName || task.skuName} × {task.quantity}
+                </Button>
+              ))}
+            </Space>
+          </Card>
+        ) : null}
+
+        <Card>
+          <Row gutter={[24, 20]}>
+            <Col xs={24} lg={8}>
+              <Space direction="vertical" size={10}>
+                <Text type="secondary">订单号</Text>
+                <Text strong style={{ fontSize: 18 }}>
+                  {selectedTask?.orderNo}
+                </Text>
+                <Text type="secondary">商品</Text>
+                <Text strong>{selectedTask?.productName || selectedTask?.skuName}</Text>
+                <Tag color="purple">{selectedTask?.platformLabel || selectedTask?.platform}</Tag>
+                <Tag color="blue">{selectedTask?.displayStatus.label}</Tag>
+              </Space>
+            </Col>
+            <Col xs={24} lg={16}>
+              <Steps
+                current={currentStep}
+                items={
+                  isWeibo
+                    ? [
+                        { title: '登录微博', icon: <QrcodeOutlined /> },
+                        { title: '客服处理', icon: <LoadingOutlined /> },
+                        { title: '完成' },
+                      ]
+                    : [
+                        { title: '登录平台', icon: <QrcodeOutlined /> },
+                        { title: '扫码绑定', icon: <SafetyCertificateOutlined /> },
+                        { title: '客服处理', icon: <LoadingOutlined /> },
+                        { title: '完成' },
+                      ]
+                }
+              />
+            </Col>
+          </Row>
+        </Card>
+
+        {selectedTask && selectedTask.executionStatus === 'failed' ? (
+          <Alert
+            type="error"
+            showIcon
+            message="当前流程需要客服处理"
+            description={selectedTask.displayStatus.label}
+          />
+        ) : null}
+
+        {selectedTask?.loginStatus === 'waiting_login' ||
+        selectedTask?.loginStatus === 'failed' ||
+        selectedTask?.loginStatus === 'expired' ? (
+          <Card title={isWeibo ? '第一步：登录微博账号' : '第一步：登录平台账号'}>
+            {isWeibo ? (
+              <Tabs
+                activeKey={loginMode}
+                onChange={(key) => setLoginMode(key as 'sms' | 'qr')}
+                items={[
+                  {
+                    key: 'sms',
+                    label: '手机号登录',
+                    children: (
+                      <Space direction="vertical" size={14} style={{ width: '100%' }}>
+                        <Alert
+                          type="info"
+                          showIcon
+                          message="使用微博绑定手机号登录"
+                          description={
+                            config.loginInstructions ||
+                            '验证码将发送到你的微博绑定手机号。登录仅用于本次订单履约，不会在页面展示账号 Cookie。'
+                          }
+                        />
+                        {smsMfaRequired ? (
+                          <Alert
+                            type="info"
+                            showIcon
+                            message="正在等待微博安全验证"
+                            description="请在安全验证弹窗中完成验证，验证通过后会继续发送短信验证码。"
+                          />
+                        ) : null}
+                        <Space.Compact style={{ width: '100%', maxWidth: 520 }}>
+                          <Select
+                            value={countryCode}
+                            onChange={(value) => setCountryCode(String(value))}
+                            style={{ width: 110 }}
+                            options={countryCodes.map((item) => ({
+                              value: item.code,
+                              label: `+${item.code}`,
+                              name: item.name,
+                            }))}
+                            optionRender={(option) => (
+                              <Space size={6}>
+                                <span>{(option.data as { name?: string }).name}</span>
+                                <Text type="secondary">+{option.data.value}</Text>
+                              </Space>
+                            )}
+                            filterOption={(input, option) =>
+                              String(
+                                (option as { name?: string } | undefined)?.name || '',
+                              ).includes(input) || String(option?.value || '').includes(input)
+                            }
+                            showSearch
+                            popupMatchSelectWidth={240}
+                          />
+                          <Input
+                            value={mobile}
+                            onChange={(event) => setMobile(event.target.value)}
+                            placeholder="手机号"
+                            maxLength={countryCode === '86' ? 11 : 15}
+                            inputMode="numeric"
+                            style={{ flex: 1 }}
+                          />
+                          <Button
+                            loading={smsSending}
+                            disabled={smsCountdown > 0}
+                            onClick={() => void handleSendWeiboSms()}
+                          >
+                            {smsCountdown > 0 ? `重新发送（${smsCountdown}s）` : '发送验证码'}
+                          </Button>
+                        </Space.Compact>
+                        <Space.Compact style={{ width: '100%', maxWidth: 520 }}>
+                          <Input
+                            value={smsCode}
+                            onChange={(event) => setSmsCode(event.target.value)}
+                            placeholder="请输入短信验证码"
+                            maxLength={8}
+                            onPressEnter={() => void handleLoginWeiboSms()}
+                          />
+                          <Button
+                            type="primary"
+                            loading={smsLogging}
+                            onClick={() => void handleLoginWeiboSms()}
+                          >
+                            登录微博
+                          </Button>
+                        </Space.Compact>
+                        <Text type="secondary">
+                          如安全验证弹窗未出现，请检查浏览器是否拦截脚本。
+                        </Text>
+                      </Space>
+                    ),
+                  },
+                  {
+                    key: 'qr',
+                    label: '扫码登录',
+                    children: (
+                      <Space direction="vertical" size={14} style={{ width: '100%' }}>
+                        <Alert
+                          type="info"
+                          showIcon
+                          message="请使用本人账号登录"
+                          description={
+                            config.loginInstructions ||
+                            '点击下方按钮后使用微博 App 扫码登录。登录仅用于本次订单履约，不会在页面展示账号 Cookie。'
+                          }
+                        />
+                        <Button type="primary" size="large" onClick={() => void handleStartLogin()}>
+                          获取登录二维码
+                        </Button>
+                      </Space>
+                    ),
+                  },
+                ]}
+              />
+            ) : (
+              <Space direction="vertical" size={14} style={{ width: '100%' }}>
+                <Alert
+                  type="info"
+                  showIcon
+                  message="请使用本人账号登录"
+                  description={
+                    config.loginInstructions ||
+                    '点击下方按钮后使用虎牙 App 扫码登录。登录仅用于本次订单履约，不会在页面展示账号 Cookie。'
+                  }
+                />
+                <Button type="primary" size="large" onClick={() => void handleStartLogin()}>
+                  获取登录二维码
+                </Button>
+              </Space>
+            )}
+          </Card>
+        ) : null}
+
+        {loginQrVisible ? (
+          <Card title={isWeibo ? '使用微博 App 扫码登录' : '使用虎牙 App 扫码登录'}>
+            <Space direction="vertical" align="center" size={14} style={{ width: '100%' }}>
+              {loginQrImage ? (
+                <Image
+                  src={loginQrImage}
+                  alt={isWeibo ? '微博登录二维码' : '虎牙登录二维码'}
+                  width={260}
+                  preview={false}
+                />
+              ) : (
+                <Spin tip="生成二维码..." />
+              )}
+              <Text type="secondary">{loginInfo?.message || '等待扫码'}</Text>
+              {selectedTask.loginStatus === 'scanned' ? (
+                <Tag color="cyan">
+                  {isWeibo ? '已扫码，请在微博客户端确认登录' : '已扫码，请在 App 确认'}
+                </Tag>
+              ) : null}
+              <Button onClick={() => void handleStartLogin()}>重新获取二维码</Button>
+            </Space>
+          </Card>
+        ) : null}
+
+        {bindingQrVisible ? (
+          <Card
+            title={
+              selectedTask.bindingStatus === 'role_ready'
+                ? '第二步：确认游戏角色'
+                : '第二步：扫码绑定游戏角色'
+            }
+          >
+            <Space direction="vertical" align="center" size={14} style={{ width: '100%' }}>
+              {bindingQrPending && bindingInfo?.qrImage ? (
+                <Image src={bindingInfo.qrImage} alt="游戏角色绑定二维码" width={260} />
+              ) : bindingQrPending ? (
+                <Spin tip="生成绑定二维码..." />
+              ) : null}
+              <Text type="secondary">
+                {bindingInfo?.message ||
+                  config.bindingInstructions ||
+                  '请使用虎牙 App 扫码完成游戏角色绑定。'}
+              </Text>
+              {bindingRole ? (
+                <Alert
+                  type={roleChoiceRequired ? 'warning' : 'success'}
+                  showIcon
+                  message={
+                    roleChoiceRequired
+                      ? `当前已绑定角色：${bindingRole}`
+                      : `已识别角色：${bindingRole}`
+                  }
+                  description={[bindingAccount, bindingChannel].filter(Boolean).join(' · ')}
+                />
+              ) : null}
+              {selectedTask.bindingStatus === 'role_ready' ? (
+                <Space direction="vertical" align="center" size={10}>
+                  {roleChoiceRequired ? (
+                    <Text type="secondary">
+                      请确认这是本次需要的游戏角色；角色不正确时请重新扫码换绑。
+                    </Text>
+                  ) : null}
+                  <Space wrap>
+                    <Button
+                      type="primary"
+                      loading={bindingActionLoading}
+                      onClick={() => void handleConfirmBinding()}
+                    >
+                      {roleChoiceRequired
+                        ? '使用当前角色'
+                        : bindingInfo?.rebindRequested
+                          ? '确认换绑角色'
+                          : '确认绑定角色'}
+                    </Button>
+                    {roleChoiceRequired ? (
+                      <Button
+                        danger
+                        loading={bindingActionLoading}
+                        onClick={() => void handleStartRebind()}
+                      >
+                        角色不对，重新扫码换绑
+                      </Button>
+                    ) : null}
+                  </Space>
+                </Space>
+              ) : null}
+            </Space>
+          </Card>
+        ) : null}
+
+        {selectedTask?.bindingStatus === 'confirmed' &&
+        selectedTask.executionStatus !== 'completed' ? (
+          <Card>
+            <Result
+              status="info"
+              title={isWeibo ? '微博账号已授权，客服正在处理' : '账号已绑定，客服正在处理'}
+              subTitle={
+                isWeibo
+                  ? '客服会使用本次授权完成微博发帖，请稍后刷新页面查看结果。'
+                  : '客服会使用本次授权完成充值或赠送，请稍后刷新页面查看结果。'
+              }
+            />
+          </Card>
+        ) : null}
+      </Space>
+    </div>
+  )
+}
+
+function isValidWeiboMobile(countryCode: string, value: string) {
+  const digits = value.replace(/\D/g, '')
+  if (!digits) return false
+  if (countryCode === '86') return /^1\d{10}$/.test(digits)
+  return digits.length >= 5 && digits.length <= 15
+}
+
+function resolveStep(task: CustomerSemiAutoTask | null, binding: CustomerBindingInfo | null) {
+  if (!task) return 0
+  if (task.platform === 'weibo') {
+    if (task.executionStatus === 'completed') return 2
+    if (task.bindingStatus === 'confirmed') return 1
+    return 0
+  }
+  if (task.executionStatus === 'completed') return 3
+  if (task.bindingStatus === 'confirmed') return 2
+  if (task.loginStatus === 'authenticated' || binding) return 1
+  return 0
+}

apps/frontend/src/services/admin/cost-center.ts

@@ -362,6 +362,9 @@ export function saveAdminManualConfig(payload: {
   canonicalProductId?: number | null
   enabled?: boolean
   note?: string
+  semiAutoEnabled?: boolean
+  semiAutoPlatform?: '' | 'huya' | 'weibo'
+  semiAutoConfig?: Record<string, unknown>
 }) {
   return apiPost<ManualFulfillmentConfig>('/api/v1/admin/cost-center/manual-configs', payload)
 }

apps/frontend/src/services/admin/dev-mock.ts

@@ -10,6 +10,12 @@ export type DevMockStatus = {
     description: string
     steps: string[]
   }>
+  semiAuto?: {
+    defaultConnectorMode: 'embedded' | 'external' | 'mock'
+    externalConnectorConfigured: boolean
+    mockConnectorAvailable: boolean
+    platform: string
+  }
 }
 
 export type DevMockCreateResult = {
@@ -45,6 +51,23 @@ export type DevMockKuaishouIndustryVoucherResult = {
   }>
 }
 
+export type DevMockSemiAutoResult = {
+  platform: 'semi_auto'
+  semiAutoPlatform: 'huya' | 'weibo'
+  orderId: number
+  orderNo: string
+  orderItemId: number
+  fulfillmentId: number
+  configId: number
+  taskId: number
+  skuKey: string
+  connectorMode: 'embedded' | 'external' | 'mock'
+  connectorConfigured: boolean
+  customerPath: string
+  adminPath: string
+  tips: string[]
+}
+
 export function fetchDevMockStatus() {
   return apiGet<DevMockStatus>('/api/v1/admin/dev-mock/status')
 }
@@ -66,6 +89,19 @@ export function createKuaishouIndustryVoucherDevMock(payload: { sellerId?: strin
   )
 }
 
+export function createSemiAutoDevMock(payload: {
+  platform?: 'huya' | 'weibo'
+  orderNo?: string
+  skuName?: string
+  quantity?: number
+  pageTitle?: string
+  pageDescription?: string
+  browserTargetUrl?: string
+  connectorMode?: 'embedded' | 'external' | 'mock'
+}) {
+  return apiPost<DevMockSemiAutoResult>('/api/v1/admin/dev-mock/semi-auto', payload)
+}
+
 export function buildOpen91QueryDevMock(payload: {
   orderNo: string
   execute?: boolean

apps/frontend/src/services/admin/semi-auto.ts

@@ -0,0 +1,52 @@
+import { apiGet, apiPost } from '@/lib/http'
+import type {
+  SemiAutoCredentialExport,
+  SemiAutoTaskDetail,
+  SemiAutoTaskListResult,
+} from '@/types/admin/semi-auto'
+
+export function fetchAdminSemiAutoTasks(params: Record<string, unknown> = {}) {
+  return apiGet<SemiAutoTaskListResult>('/api/v1/admin/semi-auto/tasks', params)
+}
+
+export function fetchAdminSemiAutoTask(taskId: number) {
+  return apiGet<SemiAutoTaskDetail>(`/api/v1/admin/semi-auto/tasks/${taskId}`)
+}
+
+export function exportAdminSemiAutoCredential(taskId: number) {
+  return apiPost<SemiAutoCredentialExport>(
+    `/api/v1/admin/semi-auto/tasks/${taskId}/credential/export`,
+    {},
+  )
+}
+
+export function claimAdminSemiAutoTask(taskId: number) {
+  return apiPost<SemiAutoTaskDetail>(`/api/v1/admin/semi-auto/tasks/${taskId}/claim`, {})
+}
+
+export function syncAdminSemiAutoTask(taskId: number) {
+  return apiPost<SemiAutoTaskDetail>(`/api/v1/admin/semi-auto/tasks/${taskId}/sync`, {})
+}
+
+export function createAdminSemiAutoBrowserSession(taskId: number, targetUrl?: string) {
+  return apiPost<{ ticket: string; expiresAt: string; targetUrl: string }>(
+    `/api/v1/admin/semi-auto/tasks/${taskId}/browser-session`,
+    { targetUrl: targetUrl || '' },
+  )
+}
+
+export function completeAdminSemiAutoTask(
+  taskId: number,
+  payload: {
+    note?: string
+    externalOrderNo?: string
+    costFen?: number
+    screenshots?: Array<Record<string, unknown>>
+  },
+) {
+  return apiPost<SemiAutoTaskDetail>(`/api/v1/admin/semi-auto/tasks/${taskId}/complete`, payload)
+}
+
+export function cancelAdminSemiAutoTask(taskId: number, reason: string) {
+  return apiPost<SemiAutoTaskDetail>(`/api/v1/admin/semi-auto/tasks/${taskId}/cancel`, { reason })
+}

apps/frontend/src/services/customer-fulfillment.ts

@@ -0,0 +1,110 @@
+import { apiGet, apiPost } from '@/lib/http'
+import type {
+  CustomerBindingInfo,
+  CustomerLoginInfo,
+  CustomerSemiAutoTask,
+} from '@/types/customer-fulfillment'
+
+export function fetchCustomerFulfillment(orderNo: string) {
+  return apiGet<CustomerSemiAutoTask[]>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}`,
+  )
+}
+
+export function markCustomerFulfillmentOpened(orderNo: string, taskId: number) {
+  return apiPost<{ ok: boolean }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/open`,
+    {},
+  )
+}
+
+export function startCustomerLogin(orderNo: string, taskId: number) {
+  return apiPost<{ task: CustomerSemiAutoTask; login: CustomerLoginInfo }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/login/start`,
+    {},
+  )
+}
+
+export function pollCustomerLogin(orderNo: string, taskId: number) {
+  return apiGet<{ task: CustomerSemiAutoTask; login: CustomerLoginInfo | null }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/login/status`,
+  )
+}
+
+export function startCustomerBinding(
+  orderNo: string,
+  taskId: number,
+  options: { forceRebind?: boolean } = {},
+) {
+  return apiPost<{ task: CustomerSemiAutoTask; binding: CustomerBindingInfo }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/binding/start`,
+    options.forceRebind ? { forceRebind: true } : {},
+  )
+}
+
+export function pollCustomerBinding(orderNo: string, taskId: number) {
+  return apiGet<{ task: CustomerSemiAutoTask; binding: CustomerBindingInfo | null }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/binding/status`,
+  )
+}
+
+export function confirmCustomerBinding(orderNo: string, taskId: number) {
+  return apiPost<{ task: CustomerSemiAutoTask; binding: CustomerBindingInfo }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/binding/confirm`,
+    {},
+  )
+}
+
+export type CustomerWeiboCountryCode = {
+  code: string
+  name: string
+}
+
+export function fetchCustomerWeiboCountryCodes(orderNo: string, taskId: number) {
+  return apiGet<{ countryCodes: CustomerWeiboCountryCode[] }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/weibo/config`,
+  )
+}
+
+export function sendCustomerWeiboSmsCode(
+  orderNo: string,
+  taskId: number,
+  mobile: string,
+  countryCode: string,
+  mfaId = '',
+) {
+  return apiPost<{
+    ok: boolean
+    message: string
+    mfaRequired: boolean
+    mfaId?: string
+    captchaId?: string
+  }>(`/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/weibo/sms/send`, {
+    mobile,
+    countryCode,
+    mfaId,
+  })
+}
+
+export function loginCustomerWeiboSms(
+  orderNo: string,
+  taskId: number,
+  input: { mobile: string; code: string; countryCode: string; rid?: string },
+) {
+  return apiPost<{ task: CustomerSemiAutoTask; login: CustomerLoginInfo }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/weibo/sms/login`,
+    input,
+  )
+}
+
+export function startCustomerWeiboQrLogin(orderNo: string, taskId: number) {
+  return apiGet<{ task: CustomerSemiAutoTask; login: CustomerLoginInfo }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/weibo/qrcode`,
+  )
+}
+
+export function pollCustomerWeiboQrLogin(orderNo: string, taskId: number) {
+  return apiGet<{ task: CustomerSemiAutoTask; login: CustomerLoginInfo | null }>(
+    `/api/v1/customer-fulfillment/${encodeURIComponent(orderNo)}/tasks/${taskId}/weibo/qrcode/status`,
+  )
+}

apps/frontend/src/styles/client.css

@@ -1435,3 +1435,26 @@
     max-width: 116px;
   }
 }
+
+.customer-fulfillment-page {
+  min-height: 100vh;
+  padding: clamp(18px, 3vw, 42px) clamp(14px, 4vw, 64px);
+  background:
+    radial-gradient(circle at 10% 0%, rgba(249, 115, 22, 0.14), transparent 30%),
+    linear-gradient(180deg, #fffaf5 0%, #f8fafc 45%, #f1f5f9 100%);
+}
+
+.customer-fulfillment-page > * {
+  width: min(1080px, 100%);
+  margin-inline: auto;
+}
+
+.customer-fulfillment-centered {
+  display: grid;
+  place-items: center;
+}
+
+.customer-fulfillment-centered .ant-result,
+.customer-fulfillment-centered .ant-spin-nested-loading {
+  width: min(720px, 100%);
+}

apps/frontend/src/types/admin/cost-center.ts

@@ -430,6 +430,15 @@ export interface ManualFulfillmentConfig {
   /** 平台换算率（分/积分）：南航/乐玩 1，ROCK 100（1 积分 = 1 元）。 */
   creditUnitPriceFen: number
   enabled: boolean
+  semiAutoEnabled: boolean
+  semiAutoPlatform: '' | 'huya' | 'weibo'
+  semiAutoConfig: {
+    pageTitle?: string
+    pageDescription?: string
+    loginInstructions?: string
+    bindingInstructions?: string
+    browserTargets?: Array<{ key: string; label: string; url: string }>
+  }
   note?: string
   createdAt?: string
   updatedAt?: string

apps/frontend/src/types/admin/semi-auto.ts

@@ -0,0 +1,101 @@
+export type SemiAutoPlatform = 'huya' | 'weibo'
+
+export type SemiAutoDisplayStatus = {
+  key: string
+  label: string
+}
+
+export type SemiAutoTask = {
+  id: number
+  orderId: number
+  orderItemId: number
+  fulfillmentId: number | null
+  platform: SemiAutoPlatform
+  platformLabel: string
+  loginStatus: string
+  bindingStatus: string
+  executionStatus: string
+  connectorMode: 'embedded' | 'external' | 'mock'
+  displayStatus: SemiAutoDisplayStatus
+  connectorReady: boolean
+  credentialReady: boolean
+  credentialStatus: 'unknown' | 'valid' | 'invalid' | 'error'
+  credentialSource: string
+  credentialUpdatedAt: string | null
+  huyaUid: string
+  platformNickname: string
+  bindGameAccount: string
+  bindGameRole: string
+  bindGameChannel: string
+  targetQuantity: number
+  completedQuantity: number
+  assignedAdminUserId: number | null
+  assignedAdminName: string
+  customerLinkOpenedAt: string | null
+  authStartedAt: string | null
+  authenticatedAt: string | null
+  bindingStartedAt: string | null
+  boundAt: string | null
+  completedAt: string | null
+  completionNote: string
+  externalOrderNo: string
+  completionEvidence: Record<string, unknown>
+  lastError: string
+  createdAt: string
+  updatedAt: string
+  orderNo: string
+  provider: string
+  shopId: string
+  skuCode: string
+  skuName: string
+  productName: string
+  quantity: number
+  semiAutoConfig: {
+    pageTitle?: string
+    pageDescription?: string
+    loginInstructions?: string
+    bindingInstructions?: string
+    browserTargets?: Array<{ key: string; label: string; url: string }>
+  }
+}
+
+export type SemiAutoTaskEvent = {
+  id: number
+  eventType: string
+  actorType: string
+  actorId: string
+  detail: Record<string, unknown>
+  createdAt: string
+}
+
+export type SemiAutoTaskListResult = {
+  items: SemiAutoTask[]
+  pagination: { page: number; pageSize: number; total: number }
+}
+
+export type SemiAutoTaskDetail = {
+  task: SemiAutoTask
+  events: SemiAutoTaskEvent[]
+}
+
+export type SemiAutoCredentialExport = {
+  credentialId: number
+  platform: SemiAutoPlatform
+  platformUid: string
+  nickname: string
+  source: string
+  status: 'unknown' | 'valid' | 'invalid' | 'error'
+  updatedAt: string
+  targetUrl: string
+  cookieHeader: string
+  cookies: Array<{
+    name: string
+    value: string
+    domain: string
+    path: string
+    secure: boolean
+    httpOnly: boolean
+    hostOnly?: boolean
+    expiresAt: string | null
+  }>
+}

apps/frontend/src/types/customer-fulfillment.ts

@@ -0,0 +1,47 @@
+export type CustomerSemiAutoTask = {
+  id: number
+  platform: 'huya' | 'weibo'
+  platformLabel: string
+  orderNo: string
+  productName: string
+  skuName: string
+  skuCode: string
+  quantity: number
+  loginStatus: string
+  bindingStatus: string
+  executionStatus: string
+  displayStatus: { key: string; label: string }
+  huyaUid: string
+  platformNickname: string
+  bindGameAccount: string
+  bindGameRole: string
+  bindGameChannel: string
+  completedAt: string | null
+  completionNote: string
+  semiAutoConfig: {
+    pageTitle?: string
+    pageDescription?: string
+    loginInstructions?: string
+    bindingInstructions?: string
+  }
+}
+
+export type CustomerLoginInfo = {
+  status: string
+  qrContent: string
+  qrImage?: string
+  expiresAt: string
+  message: string
+}
+
+export type CustomerBindingInfo = {
+  status: string
+  qrImage: string
+  qrExpiresAt: string
+  bindGameAccount: string
+  bindGameRole: string
+  bindGameChannel: string
+  hasExistingBinding?: boolean
+  rebindRequested?: boolean
+  message: string
+}

apps/frontend/src/utils/customer-fulfillment-link.ts

@@ -0,0 +1,6 @@
+/** 客户半自动履约入口：/c/:orderNo。 */
+export function isCustomerFulfillmentPath(pathname: unknown): boolean {
+  const normalized = String(pathname || '').trim()
+  if (!normalized.startsWith('/')) return false
+  return normalized.split(/[?#]/)[0].replace(/\/+$/, '').split('/').filter(Boolean)[0] === 'c'
+}

apps/frontend/src/utils/weibo-yidun.ts

@@ -0,0 +1,70 @@
+type WeiboYidunCallback = (params: unknown, message: string, success: boolean) => void
+
+type WeiboYidunWindow = Window & {
+  ydInit?: (
+    options: {
+      geetestKey: string
+      captchaId: string
+      product: 'popup'
+      lang: string
+    },
+    callback: WeiboYidunCallback,
+  ) => void
+}
+
+const YIDUN_SDK_URL = 'https://passport.sinaimg.cn/js/yidun/v1/yidunsdk.min.js'
+let sdkPromise: Promise<void> | null = null
+
+export function loadWeiboYidunSdk(): Promise<void> {
+  if (typeof window === 'undefined' || typeof document === 'undefined') {
+    return Promise.reject(new Error('当前环境不支持微博安全验证'))
+  }
+  if ((window as WeiboYidunWindow).ydInit) return Promise.resolve()
+  if (sdkPromise) return sdkPromise
+
+  sdkPromise = new Promise<void>((resolve, reject) => {
+    const existing = document.querySelector<HTMLScriptElement>(`script[src="${YIDUN_SDK_URL}"]`)
+    const script = existing || document.createElement('script')
+    script.src = YIDUN_SDK_URL
+    script.async = true
+    script.onload = () => {
+      if ((window as WeiboYidunWindow).ydInit) {
+        resolve()
+      } else {
+        sdkPromise = null
+        reject(new Error('微博安全验证组件初始化失败'))
+      }
+    }
+    script.onerror = () => {
+      sdkPromise = null
+      reject(new Error('微博安全验证组件加载失败，请检查网络'))
+    }
+    if (!existing) document.head.appendChild(script)
+  })
+  return sdkPromise
+}
+
+export async function runWeiboYidunChallenge(mfaId: string, captchaId: string): Promise<void> {
+  await loadWeiboYidunSdk()
+  const ydInit = (window as WeiboYidunWindow).ydInit
+  if (!ydInit) throw new Error('微博安全验证组件不可用')
+  if (!mfaId || !captchaId) throw new Error('微博安全验证参数无效')
+
+  await new Promise<void>((resolve, reject) => {
+    ydInit(
+      {
+        geetestKey: mfaId,
+        captchaId,
+        product: 'popup',
+        lang: 'zh-CN',
+      },
+      (_params, message, success) => {
+        if (success) {
+          resolve()
+          return
+        }
+        reject(new Error(message === 'close' ? '已取消安全验证' : message || '微博安全验证失败'))
+      },
+    )
+  })
+}

apps/frontend/tests/customer-fulfillment-link.test.ts

@@ -0,0 +1,17 @@
+import assert from 'node:assert/strict'
+import test from 'node:test'
+
+import { isCustomerFulfillmentPath } from '../src/utils/customer-fulfillment-link.ts'
+
+test('客户半自动履约入口：/c 命名空间整段命中', () => {
+  assert.equal(isCustomerFulfillmentPath('/c/263123'), true)
+  assert.equal(isCustomerFulfillmentPath('/c'), true)
+  assert.equal(isCustomerFulfillmentPath('/c/a/b'), true)
+})
+
+test('客户半自动履约入口不误伤相似前缀和其他路径', () => {
+  assert.equal(isCustomerFulfillmentPath('/claim/x'), false)
+  assert.equal(isCustomerFulfillmentPath('/customer/x'), false)
+  assert.equal(isCustomerFulfillmentPath('/admin/c/1'), false)
+  assert.equal(isCustomerFulfillmentPath('c/1'), false)
+})