diff --git a/apps/frontend/src/pages/admin/panels/OrderServicePanel.tsx b/apps/frontend/src/pages/admin/panels/OrderServicePanel.tsx
index efe9cd1c..5a0be982 100644
--- a/apps/frontend/src/pages/admin/panels/OrderServicePanel.tsx
+++ b/apps/frontend/src/pages/admin/panels/OrderServicePanel.tsx
@@ -117,10 +117,10 @@ const STATUS_STEP_OPTIONS: Array<{
   key: keyof OrderServiceStatusSteps
   label: string
 }> = [
-  { key: 'submitted', label: '第 1 步 · 提交资料' },
-  { key: 'scheduled', label: '第 2 步 · 客服安排' },
-  { key: 'processing', label: '第 3 步 · 订单处理' },
-  { key: 'completed', label: '第 4 步 · 交付完成' },
+  { key: 'submitted', label: '提交资料' },
+  { key: 'scheduled', label: '客服安排' },
+  { key: 'processing', label: '订单处理' },
+  { key: 'completed', label: '交付完成' },
 ]
 
 type FieldPreset = Omit<OrderServiceField, 'sortOrder'>
@@ -285,6 +285,8 @@ export default function OrderServicePanel() {
   )
   const materialConfirmationPreview =
     Form.useWatch('materialConfirmation', form) || DEFAULT_MATERIAL_CONFIRMATION
+  const confirmationEnabledValue = Form.useWatch(['materialConfirmation', 'enabled'], form)
+  const confirmationEnabled = confirmationEnabledValue !== false
 
   useEffect(() => {
     if (selectedCategoryId !== null || categories.length === 0) return
@@ -582,14 +584,16 @@ export default function OrderServicePanel() {
                   >
                     <span className="order-service-category-main">
                       <span className="order-service-category-name">{category.name}</span>
+                    </span>
+                    <span className="order-service-category-meta">
+                      <span className="order-service-category-key">
+                        {category.categoryKey}
+                        {category.status === 'active' ? '' : ' · 已停用'}
+                      </span>
                       <span className={`order-service-status-pill is-${status.tone}`}>
                         {status.label}
                       </span>
                     </span>
-                    <span className="order-service-category-meta">
-                      {category.categoryKey}
-                      {category.status === 'active' ? '' : ' · 已停用'}
-                    </span>
                   </button>
                 )
               })}
@@ -641,10 +645,11 @@ export default function OrderServicePanel() {
                 <Form form={form} layout="vertical" onFinish={handleSave}>
                   <section className="order-service-section">
                     <div className="order-service-section-head">
-                      <div>
-                        <Text strong>基础信息</Text>
-                        <Text type="secondary">客户打开 `/o` 后看到的标题与提示。</Text>
-                      </div>
+                      <OrderServiceSectionTitle
+                        index="01"
+                        title="基础信息"
+                        description="客户打开 /o 后看到的标题、说明与提交反馈"
+                      />
                     </div>
                     <div className="order-service-basic-grid">
                       <div>
@@ -710,17 +715,22 @@ export default function OrderServicePanel() {
 
                   <section className="order-service-section">
                     <div className="order-service-section-head">
-                      <div>
-                        <Text strong>客户状态进度文案</Text>
-                        <Text type="secondary">
-                          四个节点独立展示；标题保持简短，补充说明可填写引导文案。
-                        </Text>
-                      </div>
+                      <OrderServiceSectionTitle
+                        index="02"
+                        title="客户状态进度"
+                        description="四个节点独立展示，标题保持简短，补充说明用于安抚和引导客户"
+                      />
                     </div>
                     <div className="order-service-status-step-grid">
-                      {STATUS_STEP_OPTIONS.map((step) => (
+                      {STATUS_STEP_OPTIONS.map((step, index) => (
                         <div className="order-service-status-step-card" key={step.key}>
-                          <Text strong>{step.label}</Text>
+                          <div className="order-service-status-step-head">
+                            <span className="order-service-status-step-index">{index + 1}</span>
+                            <div>
+                              <Text strong>{step.label}</Text>
+                              <Text type="secondary">客户页第 {index + 1} 个节点</Text>
+                            </div>
+                          </div>
                           <Form.Item
                             label="节点标题"
                             name={['statusSteps', step.key, 'title']}
@@ -743,14 +753,18 @@ export default function OrderServicePanel() {
 
                   <section className="order-service-section">
                     <div className="order-service-section-head">
-                      <div>
-                        <Text strong>提交资料确认</Text>
-                        <Text type="secondary">
-                          客户点击提交时弹窗确认，可自定义提示内容和按钮文字。
-                        </Text>
-                      </div>
-                      <Space size={8}>
-                        <Text type="secondary">启用确认</Text>
+                      <OrderServiceSectionTitle
+                        index="03"
+                        title="提交资料确认"
+                        description="客户点击提交时二次确认，降低资料填写错误导致的售后风险"
+                      />
+                      <div className="order-service-confirmation-switch">
+                        <span>
+                          <Text strong>{confirmationEnabled ? '已启用' : '已关闭'}</Text>
+                          <Text type="secondary">
+                            {confirmationEnabled ? '提交前弹窗确认' : '客户将直接提交资料'}
+                          </Text>
+                        </span>
                         <Form.Item
                           name={['materialConfirmation', 'enabled']}
                           valuePropName="checked"
@@ -758,46 +772,79 @@ export default function OrderServicePanel() {
                         >
                           <Switch />
                         </Form.Item>
-                      </Space>
+                      </div>
+                    </div>
+                    <div className="order-service-confirmation-grid">
+                      <div className="order-service-confirmation-editor">
+                        <Row gutter={[12, 0]}>
+                          <Col span={24}>
+                            <Form.Item label="确认标题" name={['materialConfirmation', 'title']}>
+                              <Input
+                                disabled={!confirmationEnabled}
+                                maxLength={40}
+                                placeholder="例如：提交资料确认"
+                              />
+                            </Form.Item>
+                          </Col>
+                          <Col xs={12}>
+                            <Form.Item
+                              label="确认按钮"
+                              name={['materialConfirmation', 'confirmText']}
+                            >
+                              <Input
+                                disabled={!confirmationEnabled}
+                                maxLength={12}
+                                placeholder="确认提交"
+                              />
+                            </Form.Item>
+                          </Col>
+                          <Col xs={12}>
+                            <Form.Item
+                              label="取消按钮"
+                              name={['materialConfirmation', 'cancelText']}
+                            >
+                              <Input
+                                disabled={!confirmationEnabled}
+                                maxLength={12}
+                                placeholder="返回检查"
+                              />
+                            </Form.Item>
+                          </Col>
+                          <Col span={24}>
+                            <Form.Item label="确认内容" name={['materialConfirmation', 'content']}>
+                              <Input.TextArea
+                                autoSize={{ minRows: 4, maxRows: 7 }}
+                                disabled={!confirmationEnabled}
+                                maxLength={500}
+                                showCount
+                                placeholder="请输入客户提交资料前需要确认的内容"
+                              />
+                            </Form.Item>
+                          </Col>
+                        </Row>
+                      </div>
+                      <div className="order-service-confirmation-preview-panel">
+                        <div className="order-service-confirmation-preview-head">
+                          <span>
+                            <Text strong>客户端预览</Text>
+                            <Text type="secondary">实际弹窗会按客户资料生成摘要</Text>
+                          </span>
+                          <Tag color={confirmationEnabled ? 'green' : 'default'}>
+                            {confirmationEnabled ? '生效中' : '未启用'}
+                          </Tag>
+                        </div>
+                        <MaterialConfirmationPreview confirmation={materialConfirmationPreview} />
+                      </div>
                     </div>
-                    <Row gutter={[12, 0]}>
-                      <Col xs={24} md={12}>
-                        <Form.Item label="确认标题" name={['materialConfirmation', 'title']}>
-                          <Input maxLength={40} placeholder="例如：提交资料确认" />
-                        </Form.Item>
-                      </Col>
-                      <Col xs={12} md={6}>
-                        <Form.Item label="确认按钮" name={['materialConfirmation', 'confirmText']}>
-                          <Input maxLength={12} placeholder="确认提交" />
-                        </Form.Item>
-                      </Col>
-                      <Col xs={12} md={6}>
-                        <Form.Item label="取消按钮" name={['materialConfirmation', 'cancelText']}>
-                          <Input maxLength={12} placeholder="返回检查" />
-                        </Form.Item>
-                      </Col>
-                      <Col span={24}>
-                        <Form.Item label="确认内容" name={['materialConfirmation', 'content']}>
-                          <Input.TextArea
-                            autoSize={{ minRows: 3, maxRows: 6 }}
-                            maxLength={500}
-                            showCount
-                            placeholder="请输入客户提交资料前需要确认的内容"
-                          />
-                        </Form.Item>
-                      </Col>
-                    </Row>
-                    <MaterialConfirmationPreview confirmation={materialConfirmationPreview} />
                   </section>
 
                   <section className="order-service-section">
                     <div className="order-service-section-head">
-                      <div>
-                        <Text strong>资料字段</Text>
-                        <Text type="secondary">
-                          优先添加常用字段；标准字段会自动支持搜索、复制和资料匹配。
-                        </Text>
-                      </div>
+                      <OrderServiceSectionTitle
+                        index="04"
+                        title="资料字段"
+                        description="标准字段自动支持搜索、复制与资料匹配；自定义字段仅用于展示"
+                      />
                       <Space wrap>
                         <Dropdown
                           menu={{
@@ -946,10 +993,11 @@ export default function OrderServicePanel() {
                     <Col xs={24} xl={12}>
                       <section className="order-service-section order-service-section-fill">
                         <div className="order-service-section-head">
-                          <div>
-                            <Text strong>截图规则</Text>
-                            <Text type="secondary">控制客户上传买家主页截图的限制。</Text>
-                          </div>
+                          <OrderServiceSectionTitle
+                            index="05"
+                            title="截图规则"
+                            description="控制客户上传买家主页截图的限制"
+                          />
                         </div>
                         <Row gutter={[12, 0]}>
                           <Col xs={24} md={12}>
@@ -990,10 +1038,11 @@ export default function OrderServicePanel() {
                     <Col xs={24} xl={12}>
                       <section className="order-service-section order-service-section-fill">
                         <div className="order-service-section-head">
-                          <div>
-                            <Text strong>自动发布并核销</Text>
-                            <Text type="secondary">客户提交后按工单快照自动处理。</Text>
-                          </div>
+                          <OrderServiceSectionTitle
+                            index="06"
+                            title="自动发布并核销"
+                            description="客户提交后按工单快照自动处理"
+                          />
                         </div>
                         <div className="order-service-switch-grid is-auto-publish">
                           <Form.Item
@@ -1121,6 +1170,26 @@ function resolveProfileStatus(profile: AdminOrderServiceProfile | undefined) {
   return { label: '已归档', tone: 'muted' }
 }
 
+function OrderServiceSectionTitle({
+  index,
+  title,
+  description,
+}: {
+  index: string
+  title: string
+  description: string
+}) {
+  return (
+    <div className="order-service-section-title">
+      <span className="order-service-section-index">{index}</span>
+      <span className="order-service-section-title-copy">
+        <Text strong>{title}</Text>
+        <Text type="secondary">{description}</Text>
+      </span>
+    </div>
+  )
+}
+
 function MaterialConfirmationPreview({
   confirmation,
 }: {
diff --git a/apps/frontend/src/styles/admin.css b/apps/frontend/src/styles/admin.css
index 2cc29b3c..aae9ff1d 100644
--- a/apps/frontend/src/styles/admin.css
+++ b/apps/frontend/src/styles/admin.css
@@ -1663,7 +1663,7 @@
 
 .order-service-layout {
   display: grid;
-  grid-template-columns: 270px minmax(0, 1fr);
+  grid-template-columns: 240px minmax(0, 1fr);
   align-items: start;
 }
 
@@ -1724,21 +1724,28 @@
 
 .order-service-category-main {
   display: flex;
-  align-items: center;
-  justify-content: space-between;
-  gap: 8px;
+  align-items: flex-start;
 }
 
 .order-service-category-name {
   min-width: 0;
-  overflow: hidden;
   font-size: 13px;
   font-weight: 600;
-  text-overflow: ellipsis;
-  white-space: nowrap;
+  line-height: 1.45;
+  overflow-wrap: anywhere;
+  white-space: normal;
 }
 
 .order-service-category-meta {
+  display: flex;
+  gap: 8px;
+  align-items: center;
+  justify-content: space-between;
+  min-width: 0;
+}
+
+.order-service-category-key {
+  min-width: 0;
   overflow: hidden;
   color: #8a94a6;
   font-size: 11px;
@@ -1774,7 +1781,7 @@
 
 .order-service-editor {
   min-width: 0;
-  padding: 20px 22px 0;
+  padding: 18px 20px 0;
 }
 
 .order-service-editor-head {
@@ -1794,11 +1801,12 @@
 }
 
 .order-service-section {
-  padding: 16px;
-  margin-bottom: 14px;
+  padding: 15px 16px 16px;
+  margin-bottom: 12px;
   background: #ffffff;
-  border: 1px solid #edf0f5;
+  border: 1px solid #e8edf4;
   border-radius: 12px;
+  box-shadow: 0 1px 2px rgba(31, 45, 61, 0.025);
 }
 
 .order-service-section-fill {
@@ -1808,17 +1816,46 @@
 
 .order-service-section-head {
   display: flex;
-  align-items: flex-start;
+  align-items: center;
   justify-content: space-between;
-  gap: 12px;
-  margin-bottom: 14px;
+  gap: 16px;
+  margin-bottom: 13px;
 }
 
-.order-service-section-head > div:first-child {
+.order-service-section-title {
+  display: flex;
+  align-items: flex-start;
+  gap: 10px;
+  min-width: 0;
+}
+
+.order-service-section-index {
+  display: inline-flex;
+  flex: none;
+  align-items: center;
+  justify-content: center;
+  width: 28px;
+  height: 28px;
+  color: #1677ff;
+  font-size: 11px;
+  font-weight: 700;
+  letter-spacing: 0.04em;
+  background: linear-gradient(135deg, #eef5ff 0%, #e6f0ff 100%);
+  border: 1px solid #cfe2ff;
+  border-radius: 8px;
+}
+
+.order-service-section-title-copy {
   display: grid;
   gap: 2px;
 }
 
+.order-service-section-title-copy .ant-typography:last-child {
+  max-width: 760px;
+  font-size: 12px;
+  line-height: 1.5;
+}
+
 .order-service-basic-grid {
   display: grid;
   grid-template-columns: minmax(0, 1fr) 230px;
@@ -1845,33 +1882,132 @@
 
 .order-service-status-step-grid {
   display: grid;
-  grid-template-columns: repeat(2, minmax(0, 1fr));
-  gap: 12px;
+  grid-template-columns: repeat(4, minmax(0, 1fr));
+  gap: 10px;
 }
 
 .order-service-status-step-card {
   display: grid;
-  gap: 4px;
-  padding: 12px;
-  background: #f8fafc;
-  border: 1px solid #e5eaf1;
+  align-content: start;
+  gap: 8px;
+  padding: 11px 12px 12px;
+  background: #fbfcff;
+  border: 1px solid #e6ebf3;
   border-radius: 10px;
 }
 
+.order-service-status-step-head {
+  display: flex;
+  gap: 8px;
+  align-items: center;
+  min-height: 32px;
+}
+
+.order-service-status-step-head > div {
+  display: grid;
+  gap: 1px;
+  min-width: 0;
+}
+
+.order-service-status-step-head .ant-typography:last-child {
+  font-size: 11px;
+}
+
+.order-service-status-step-index {
+  display: inline-flex;
+  flex: none;
+  align-items: center;
+  justify-content: center;
+  width: 25px;
+  height: 25px;
+  color: #0958d9;
+  font-size: 12px;
+  font-weight: 700;
+  background: #e6f4ff;
+  border-radius: 999px;
+}
+
 .order-service-status-step-card .ant-form-item {
-  margin-bottom: 6px;
+  margin-bottom: 4px;
+}
+
+.order-service-confirmation-switch {
+  display: flex;
+  flex: none;
+  gap: 10px;
+  align-items: center;
+  padding: 7px 10px 7px 12px;
+  background: #f8fafc;
+  border: 1px solid #e9edf3;
+  border-radius: 9px;
+}
+
+.order-service-confirmation-switch > span {
+  display: grid;
+  gap: 1px;
+}
+
+.order-service-confirmation-switch .ant-typography:last-child {
+  font-size: 11px;
+}
+
+.order-service-confirmation-grid {
+  display: grid;
+  grid-template-columns: minmax(0, 1.15fr) minmax(330px, 0.85fr);
+  gap: 16px;
+  align-items: start;
+}
+
+.order-service-confirmation-editor {
+  min-width: 0;
+  padding: 13px 13px 1px;
+  background: #fbfcff;
+  border: 1px solid #e9eef5;
+  border-radius: 10px;
+}
+
+.order-service-confirmation-editor .ant-form-item:last-child {
+  margin-bottom: 12px;
+}
+
+.order-service-confirmation-preview-panel {
+  display: grid;
+  gap: 10px;
+  min-width: 0;
+  padding: 13px;
+  background:
+    radial-gradient(circle at 100% 0%, rgba(22, 119, 255, 0.08), transparent 34%), #f7f9fc;
+  border: 1px solid #e6ebf2;
+  border-radius: 10px;
+}
+
+.order-service-confirmation-preview-head {
+  display: flex;
+  gap: 12px;
+  align-items: flex-start;
+  justify-content: space-between;
+}
+
+.order-service-confirmation-preview-head > span {
+  display: grid;
+  gap: 1px;
+}
+
+.order-service-confirmation-preview-head .ant-typography:last-child {
+  font-size: 11px;
 }
 
 .order-service-confirmation-preview {
   display: grid;
   gap: 10px;
-  max-width: 560px;
+  width: 100%;
+  max-width: none;
   padding: 16px;
   color: #1f2937;
   background: #ffffff;
   border: 1px solid #e5e7eb;
   border-radius: 10px;
-  box-shadow: 0 6px 20px rgba(15, 23, 42, 0.06);
+  box-shadow: 0 10px 28px rgba(15, 23, 42, 0.08);
 }
 
 .order-service-confirmation-preview-content {
@@ -2037,6 +2173,14 @@
   .order-service-basic-grid {
     grid-template-columns: minmax(0, 1fr) 200px;
   }
+
+  .order-service-status-step-grid {
+    grid-template-columns: repeat(2, minmax(0, 1fr));
+  }
+
+  .order-service-confirmation-grid {
+    grid-template-columns: 1fr;
+  }
 }
 
 @media (max-width: 960px) {
@@ -2078,6 +2222,10 @@
     grid-column: 2;
     grid-row: 1 / span 3;
   }
+
+  .order-service-section-head {
+    align-items: flex-start;
+  }
 }
 
 @media (max-width: 720px) {
@@ -2087,6 +2235,19 @@
     flex-direction: column;
   }
 
+  .order-service-section-head {
+    flex-wrap: wrap;
+  }
+
+  .order-service-section-title,
+  .order-service-confirmation-switch {
+    width: 100%;
+  }
+
+  .order-service-confirmation-switch {
+    justify-content: space-between;
+  }
+
   .order-service-category-list {
     grid-template-columns: 1fr;
   }