diff --git a/apps/backend/src/services/worker-platform/order-service-public-service.test.ts b/apps/backend/src/services/worker-platform/order-service-public-service.test.ts
index 1b3a2b6c..a5478360 100644
--- a/apps/backend/src/services/worker-platform/order-service-public-service.test.ts
+++ b/apps/backend/src/services/worker-platform/order-service-public-service.test.ts
@@ -3,10 +3,45 @@ import test from 'node:test'
 
 import { WORK_ORDER_STATUS } from '../../domain/work-order-status.js'
 import {
+  resolveOrderServiceAcceptanceImageUrls,
   resolveOrderServiceStatusLabel,
   resolveOrderServiceStatusMessage,
 } from './order-service-public-service.js'
 
+test('客户页验收图片：仅交付相关状态展示图片，并按文件对象去重', () => {
+  const acceptanceJson = {
+    files: [
+      {
+        objectKey: 'worker-acceptance/a.webp',
+        url: '/api/v1/files/object?key=worker-acceptance%2Fa.webp',
+        thumbnailUrl: '/api/v1/files/object?key=worker-acceptance%2Fa.thumb.jpg',
+        mediumUrl: '/api/v1/files/object?key=worker-acceptance%2Fa.medium.jpg',
+        contentType: 'image/webp',
+      },
+      {
+        objectKey: 'worker-acceptance/a-video.mp4',
+        url: 'https://example.com/a-video.mp4',
+        contentType: 'video/mp4',
+      },
+    ],
+    imageUrls: ['/api/v1/files/object?key=worker-acceptance%2Fa.webp'],
+  }
+  assert.deepEqual(
+    resolveOrderServiceAcceptanceImageUrls({
+      status: WORK_ORDER_STATUS.ACCEPTED,
+      acceptanceJson,
+    }),
+    ['/api/v1/files/object?key=worker-acceptance%2Fa.medium.jpg'],
+  )
+  assert.deepEqual(
+    resolveOrderServiceAcceptanceImageUrls({
+      status: WORK_ORDER_STATUS.IN_PROGRESS,
+      acceptanceJson,
+    }),
+    [],
+  )
+})
+
 test('订单服务状态文案：待抢单提示高峰期等待', () => {
   const message = resolveOrderServiceStatusMessage({
     status: WORK_ORDER_STATUS.OPEN,
diff --git a/apps/backend/src/services/worker-platform/order-service-public-service.ts b/apps/backend/src/services/worker-platform/order-service-public-service.ts
index e226a381..c411b57d 100644
--- a/apps/backend/src/services/worker-platform/order-service-public-service.ts
+++ b/apps/backend/src/services/worker-platform/order-service-public-service.ts
@@ -21,7 +21,9 @@ import { normalizeSubmittedFields, normalizeUploadedFiles } from './worker-input
 import {
   ORDER_SERVICE_SCREENSHOT_CONTENT_TYPES,
   buildFileUrl,
+  extractObjectKeyFromFileUrl,
   refreshUploadedFileUrls,
+  refreshStoredFileUrl,
   type UploadedFileDto,
 } from '../file-storage/file-storage-service.js'
 import { enqueueCustomerOrderNotification } from '../notification/customer-order-notification-service.js'
@@ -43,6 +45,7 @@ import {
   enqueueOrderServiceAutoPublish,
   processDueOrderServiceAutoPublishJobs,
 } from './order-service-auto-publish-service.js'
+import { mapAcceptanceForResponse } from './work-order-material-mappers.js'
 
 const PUBLIC_STATUS_MESSAGES: Record<string, string> = {
   [WORK_ORDER_STATUS.PENDING_MATERIAL]: '请补充订单资料。',
@@ -87,8 +90,18 @@ export type OrderServicePublicItem = {
   screenshots?: Array<Record<string, unknown>>
   screenshotsRule?: OrderServiceProfileConfig['screenshots']
   guideImage?: Record<string, unknown>
+  acceptanceImageUrls?: string[]
+  submittedAt?: string
+  acceptanceSubmittedAt?: string
+  acceptedAt?: string
 }
 
+const PUBLIC_ACCEPTANCE_IMAGE_STATUSES = new Set<string>([
+  WORK_ORDER_STATUS.PENDING_ACCEPTANCE,
+  WORK_ORDER_STATUS.ACCEPTED,
+  WORK_ORDER_STATUS.PROBLEM,
+])
+
 export function resolveOrderServiceStatusLabel(status: string, fallback = '处理中') {
   return PUBLIC_STATUS_LABELS[String(status || '').trim()] || fallback
 }
@@ -106,6 +119,47 @@ export function resolveOrderServiceStatusMessage(input: {
   )
 }
 
+export function resolveOrderServiceAcceptanceImageUrls(input: {
+  status: string
+  acceptanceJson: unknown
+}) {
+  if (!PUBLIC_ACCEPTANCE_IMAGE_STATUSES.has(String(input.status || '').trim())) return []
+  const acceptance = mapAcceptanceForResponse(input.acceptanceJson)
+  const files = Array.isArray(acceptance.files) ? acceptance.files : []
+  const imageUrls = Array.isArray(acceptance.imageUrls) ? acceptance.imageUrls : []
+  const seenObjects = new Set<string>()
+  const urls: string[] = []
+
+  for (const file of files) {
+    const source =
+      file && typeof file === 'object' && !Array.isArray(file)
+        ? (file as Record<string, unknown>)
+        : {}
+    const objectKey = String(source.objectKey || '').trim()
+    const url = String(source.url || '').trim()
+    const contentType = String(source.contentType || '').trim()
+    const imageLike =
+      contentType.startsWith('image/') ||
+      /\.(?:jpe?g|png|webp|gif)$/i.test(objectKey || extractObjectKeyFromFileUrl(url))
+    if (!imageLike) continue
+    const identity = objectKey || extractObjectKeyFromFileUrl(url) || url
+    if (!identity || seenObjects.has(identity)) continue
+    seenObjects.add(identity)
+    const displayUrl = String(source.mediumUrl || source.thumbnailUrl || url).trim()
+    if (displayUrl) urls.push(displayUrl)
+  }
+
+  for (const rawUrl of imageUrls) {
+    const url = refreshStoredFileUrl(String(rawUrl || '').trim())
+    if (!url) continue
+    const identity = extractObjectKeyFromFileUrl(url) || url
+    if (seenObjects.has(identity)) continue
+    seenObjects.add(identity)
+    urls.push(url)
+  }
+  return urls
+}
+
 export async function getOrderServiceByPlatformOrderId(platformOrderIdInput: unknown) {
   const platformOrderId = normalizeOrderNo(platformOrderIdInput)
   const orders = await listWorkOrdersByPlatformOrderId(platformOrderId)
@@ -361,6 +415,13 @@ async function mapPublicOrderItem(order: WorkOrderRow): Promise<OrderServicePubl
   const material = safeParseJson(order.material_json)
   const collect = material.collect && typeof material.collect === 'object' ? material.collect : {}
   const values = normalizeSubmittedFields(collect.fields || {})
+  const rawAcceptance = safeParseJson(order.acceptance_json)
+  const submittedAt = String(collect.submittedAt || '').trim()
+  const acceptanceSubmittedAt = String(rawAcceptance.submittedAt || '').trim()
+  const acceptanceImageUrls = resolveOrderServiceAcceptanceImageUrls({
+    status: order.status,
+    acceptanceJson: order.acceptance_json,
+  })
   const screenshots = normalizeUploadedFiles(collect.screenshots || [])
     .map(refreshUploadedFileUrls)
     .filter(Boolean)
@@ -383,6 +444,10 @@ async function mapPublicOrderItem(order: WorkOrderRow): Promise<OrderServicePubl
     }),
     canSubmit: state.canSubmit,
     blockedReason: state.blockedReason,
+    ...(submittedAt ? { submittedAt } : {}),
+    ...(acceptanceSubmittedAt ? { acceptanceSubmittedAt } : {}),
+    ...(order.accepted_at ? { acceptedAt: String(order.accepted_at) } : {}),
+    ...(acceptanceImageUrls.length > 0 ? { acceptanceImageUrls } : {}),
     ...(profile?.materialConfirmation
       ? { materialConfirmation: profile.materialConfirmation }
       : {}),
diff --git a/apps/frontend/src/pages/public/OrderServicePage.tsx b/apps/frontend/src/pages/public/OrderServicePage.tsx
index 4ad6d940..4d866182 100644
--- a/apps/frontend/src/pages/public/OrderServicePage.tsx
+++ b/apps/frontend/src/pages/public/OrderServicePage.tsx
@@ -11,6 +11,7 @@ import {
   Card,
   DatePicker,
   Form,
+  Image,
   Input,
   InputNumber,
   Radio,
@@ -18,6 +19,7 @@ import {
   Select,
   Space,
   Spin,
+  Steps,
   Tag,
   Typography,
 } from 'antd'
@@ -40,6 +42,32 @@ import { useOrderServicePageMeta } from './use-order-service-page-meta'
 const { Text, Title } = Typography
 const NOT_FOUND_MESSAGE = '订单号无效，请确认订单号是否正确'
 const STATUS_REFRESH_INTERVAL_MS = 15_000
+const STATUS_STEP_INDEX: Record<string, number> = {
+  pending_material: 0,
+  unassigned: 1,
+  open: 2,
+  in_progress: 3,
+  pending_acceptance: 4,
+  accepted: 4,
+  problem: 3,
+}
+const STATUS_STEP_ITEMS = [
+  { title: '提交资料' },
+  { title: '客服安排' },
+  { title: '发布接单' },
+  { title: '订单处理' },
+  { title: '交付完成' },
+]
+const STATUS_TAG_COLORS: Record<string, string> = {
+  pending_material: 'orange',
+  unassigned: 'blue',
+  open: 'gold',
+  in_progress: 'processing',
+  pending_acceptance: 'purple',
+  accepted: 'success',
+  problem: 'error',
+  cancelled: 'default',
+}
 
 function resolveErrorCode(error: unknown) {
   return String((error as { errorCode?: string })?.errorCode || '').trim()
@@ -345,17 +373,7 @@ export default function OrderServicePage() {
                   onSubmit={(values) => void handleSubmit(item, values)}
                 />
               ) : (
-                <Card key={item.workOrderId} size="small">
-                  <Space direction="vertical" size={6} className="full-width">
-                    <Space size={8} wrap>
-                      <strong>{item.productName || item.categoryName || '订单商品'}</strong>
-                      <Tag color={item.state === 'accepted' ? 'green' : 'blue'}>
-                        {item.stateLabel}
-                      </Tag>
-                    </Space>
-                    <Text type="secondary">{item.message}</Text>
-                  </Space>
-                </Card>
+                <OrderServiceStatusCard key={item.workOrderId} item={item} />
               ),
             )}
 
@@ -369,6 +387,73 @@ export default function OrderServicePage() {
   )
 }
 
+function OrderServiceStatusCard({ item }: { item: OrderServiceItem }) {
+  const currentStep = STATUS_STEP_INDEX[item.state] ?? 0
+  const times = [
+    item.submittedAt ? { label: '资料提交时间', value: item.submittedAt } : null,
+    item.state === 'pending_acceptance' && item.acceptanceSubmittedAt
+      ? { label: '凭证提交时间', value: item.acceptanceSubmittedAt }
+      : null,
+    item.state === 'accepted' && item.acceptedAt
+      ? { label: '完成时间', value: item.acceptedAt }
+      : null,
+  ].filter((row): row is { label: string; value: string } => Boolean(row?.value))
+  const acceptanceImageUrls = item.acceptanceImageUrls || []
+  const showSteps = item.state !== 'cancelled'
+
+  return (
+    <Card size="small" className="collect-link-status-card">
+      <Space direction="vertical" size={12} className="full-width">
+        <div className="collect-link-status-head">
+          <strong>{item.productName || item.categoryName || '订单商品'}</strong>
+          <Tag color={STATUS_TAG_COLORS[item.state] || 'default'}>{item.stateLabel}</Tag>
+        </div>
+
+        {showSteps ? (
+          <Steps
+            className="collect-link-status-steps"
+            current={currentStep}
+            items={STATUS_STEP_ITEMS}
+            responsive
+            size="small"
+            status={
+              item.state === 'accepted' ? 'finish' : item.state === 'problem' ? 'error' : 'process'
+            }
+          />
+        ) : null}
+
+        <div className={`collect-link-status-message is-${item.state}`}>{item.message}</div>
+
+        {times.length > 0 ? (
+          <div className="collect-link-status-times">
+            {times.map((row) => (
+              <span key={row.label}>
+                {row.label}：{formatOrderServiceTime(row.value)}
+              </span>
+            ))}
+          </div>
+        ) : null}
+
+        {acceptanceImageUrls.length > 0 ? (
+          <div className="collect-link-acceptance">
+            <div>
+              <Text strong>交付验收图片</Text>
+              <Text type="secondary">点击图片可查看大图</Text>
+            </div>
+            <Image.PreviewGroup>
+              <div className="collect-link-acceptance-images">
+                {acceptanceImageUrls.map((url, index) => (
+                  <Image key={url} alt={`验收图片 ${index + 1}`} src={url} width={92} height={92} />
+                ))}
+              </div>
+            </Image.PreviewGroup>
+          </div>
+        ) : null}
+      </Space>
+    </Card>
+  )
+}
+
 function OrderServiceForm({
   item,
   code,
@@ -619,3 +704,8 @@ function normalizeFormFieldValues(item: OrderServiceItem, values: Record<string,
     }),
   )
 }
+
+function formatOrderServiceTime(value: string) {
+  const parsed = dayjs(value)
+  return parsed.isValid() ? parsed.format('YYYY-MM-DD HH:mm') : value
+}
diff --git a/apps/frontend/src/services/worker.ts b/apps/frontend/src/services/worker.ts
index 47af10b0..40c14cf5 100644
--- a/apps/frontend/src/services/worker.ts
+++ b/apps/frontend/src/services/worker.ts
@@ -605,6 +605,10 @@ export type OrderServiceItem = {
   screenshots?: UploadedFile[]
   screenshotsRule?: OrderServiceScreenshots
   guideImage?: UploadedFile | Record<string, unknown>
+  acceptanceImageUrls?: string[]
+  submittedAt?: string
+  acceptanceSubmittedAt?: string
+  acceptedAt?: string
 }
 
 export type OrderServiceInfo = {
diff --git a/apps/frontend/src/styles/client.css b/apps/frontend/src/styles/client.css
index 657e4c39..0ccf2136 100644
--- a/apps/frontend/src/styles/client.css
+++ b/apps/frontend/src/styles/client.css
@@ -504,6 +504,121 @@
   padding: 16px;
 }
 
+.collect-link-status-card {
+  background: linear-gradient(180deg, #ffffff 0%, #fbfdff 100%);
+}
+
+.collect-link-status-card .ant-card-body {
+  padding: 16px;
+}
+
+.collect-link-status-head {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  flex-wrap: wrap;
+  gap: 8px;
+  color: #0f172a;
+  font-size: 15px;
+}
+
+.collect-link-status-head .ant-tag {
+  margin-inline-end: 0;
+}
+
+.collect-link-status-steps {
+  padding: 4px 2px 8px;
+}
+
+.collect-link-status-steps .ant-steps-item-title {
+  font-size: 12px !important;
+}
+
+.collect-link-status-message {
+  padding: 10px 12px;
+  color: #475569;
+  font-size: 13px;
+  line-height: 1.65;
+  background: #f8fafc;
+  border-left: 3px solid #94a3b8;
+  border-radius: 0 8px 8px 0;
+}
+
+.collect-link-status-message.is-open,
+.collect-link-status-message.is-pending_material {
+  color: #8a4b00;
+  background: #fffaf0;
+  border-left-color: #faad14;
+}
+
+.collect-link-status-message.is-in_progress,
+.collect-link-status-message.is-unassigned {
+  color: #0958d9;
+  background: #f0f7ff;
+  border-left-color: #1677ff;
+}
+
+.collect-link-status-message.is-pending_acceptance {
+  color: #531dab;
+  background: #f9f0ff;
+  border-left-color: #722ed1;
+}
+
+.collect-link-status-message.is-accepted {
+  color: #237804;
+  background: #f6ffed;
+  border-left-color: #52c41a;
+}
+
+.collect-link-status-message.is-problem {
+  color: #a8071a;
+  background: #fff1f0;
+  border-left-color: #ff4d4f;
+}
+
+.collect-link-status-times {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 4px 18px;
+  color: #94a3b8;
+  font-size: 12px;
+}
+
+.collect-link-acceptance {
+  display: grid;
+  gap: 10px;
+  padding-top: 12px;
+  border-top: 1px solid #eef2f7;
+}
+
+.collect-link-acceptance > div:first-child {
+  display: flex;
+  align-items: baseline;
+  justify-content: space-between;
+  flex-wrap: wrap;
+  gap: 4px 12px;
+}
+
+.collect-link-acceptance > div:first-child .ant-typography:last-child {
+  font-size: 12px;
+}
+
+.collect-link-acceptance-images {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 10px;
+}
+
+.collect-link-acceptance-images .ant-image {
+  overflow: hidden;
+  border: 1px solid #dbe3ee;
+  border-radius: 9px;
+}
+
+.collect-link-acceptance-images .ant-image-img {
+  object-fit: cover;
+}
+
 .collect-link-title {
   margin: 0 0 4px !important;
 }