diff --git a/apps/backend/src/services/fulfillment/channel-assign-service.ts b/apps/backend/src/services/fulfillment/channel-assign-service.ts
index dc2ec145..82163509 100644
--- a/apps/backend/src/services/fulfillment/channel-assign-service.ts
+++ b/apps/backend/src/services/fulfillment/channel-assign-service.ts
@@ -63,6 +63,7 @@ export type ChannelCandidateItem = {
   normalized_sku_name: string | null
   has_work_order: boolean
   has_affiliate_task: boolean
+  capability_channel: FulfillmentChannel | null
   basis_date: string
 }
 
@@ -144,6 +145,18 @@ export function resolveChannelDecision(
     }
   }
 
+  // 卡券/人工没有必须创建的履约任务，可直接用商品渠道能力兜底；
+  // 自动发货/接单平台仍要求真实载体，避免只改口径不派单。
+  if (item.capability_channel === 'third_party_voucher' || item.capability_channel === 'manual') {
+    return {
+      channel: item.capability_channel,
+      source: 'auto_mapping',
+      conflict: false,
+      conflictChannels: [],
+      matchedRuleIds: [],
+    }
+  }
+
   return { channel: null, source: '', conflict: false, conflictChannels: [], matchedRuleIds: [] }
 }
 
@@ -208,9 +221,28 @@ export async function assignPendingOrderItemChannels(
           EXISTS (
             SELECT 1 FROM fulfillment_tasks ft
             WHERE ft.order_item_id = oi.id AND ft.executor_key = 'affiliate_dash'
-          ) AS has_affiliate_task
+          ) AS has_affiliate_task,
+          cap.channel AS capability_channel
         FROM order_items oi
         JOIN orders o ON o.id = oi.order_id
+        LEFT JOIN LATERAL (
+          SELECT c.channel
+          FROM product_catalog p
+          JOIN product_channel_capabilities c
+            ON c.product_id = p.id AND c.enabled = TRUE
+          WHERE p.status = 'active'
+            AND btrim(p.canonical_name) = ${INTERNAL_SKU_SQL}
+          ORDER BY
+            CASE c.channel
+              WHEN 'affiliate_dash' THEN 1
+              WHEN 'work_order' THEN 2
+              WHEN 'third_party_voucher' THEN 3
+              WHEN 'manual' THEN 4
+              ELSE 9
+            END,
+            c.priority ASC
+          LIMIT 1
+        ) cap ON TRUE
         WHERE oi.fulfillment_status = 'pending'
           AND oi.fulfillment_locked = FALSE
           AND oi.id > $1
diff --git a/apps/backend/src/services/fulfillment/internal-sku-mapping-service.ts b/apps/backend/src/services/fulfillment/internal-sku-mapping-service.ts
index abc9a07e..fb53621f 100644
--- a/apps/backend/src/services/fulfillment/internal-sku-mapping-service.ts
+++ b/apps/backend/src/services/fulfillment/internal-sku-mapping-service.ts
@@ -113,3 +113,41 @@ export async function upsertInternalSkuMapping(input: {
   )
   return Number(result.rows[0]?.id || 0)
 }
+
+function containsCjk(value: string): boolean {
+  return /[\u4e00-\u9fa5]/.test(value)
+}
+
+/**
+ * 订单项级内部 SKU 补全：
+ * - 现有 skuNick/outSkuSn/skuCode/skuName 已有中文 → 不查库；
+ * - 只有纯数字/空值 → 查 internal_sku_mappings，命中则返回中文内部 SKU。
+ */
+export async function resolveInternalSkuForOrderItem(input: {
+  provider?: string | null
+  shopId?: string | null
+  spec?: Record<string, unknown> | null
+  skuCode?: unknown
+  skuName?: unknown
+}): Promise<{ internalSku: string; source: string; mappingId: number } | null> {
+  const spec = input.spec && typeof input.spec === 'object' ? input.spec : {}
+  const current = normalizeInternalSkuMappingValue(
+    spec.skuNick || spec.outSkuSn || input.skuCode || input.skuName || '',
+  )
+  if (current && containsCjk(current)) return null
+  // 只有纯数字/空值才需要查映射；英文 SKU 是合法的内部键，不能误当平台码。
+  if (current && !/^[0-9]+$/.test(current)) return null
+
+  const mapping = await resolveInternalSkuMapping({
+    provider: input.provider ?? null,
+    shopId: input.shopId ?? null,
+    candidates: [
+      { matchType: 'sku_nick', value: spec.skuNick },
+      { matchType: 'out_sku_sn', value: spec.outSkuSn },
+      { matchType: 'sku_code', value: input.skuCode },
+      { matchType: 'sku_name', value: input.skuName },
+    ],
+  })
+  if (!mapping) return null
+  return { internalSku: mapping.internalSku, source: mapping.source, mappingId: mapping.id }
+}
diff --git a/apps/backend/src/services/fulfillment/product-resolution-service.ts b/apps/backend/src/services/fulfillment/product-resolution-service.ts
index 1d067eda..87923372 100644
--- a/apps/backend/src/services/fulfillment/product-resolution-service.ts
+++ b/apps/backend/src/services/fulfillment/product-resolution-service.ts
@@ -10,6 +10,7 @@ import { mergeAffiliateDashSkuMapping } from '../platforms/affiliate-dash/sku-ma
 import type { AffiliateDashSkuMapping } from '../../types/runtime-config.js'
 import { FULFILLMENT_EXECUTOR_KEYS } from './executors/types.js'
 import { normalizeProductMatchName } from '../order/product-match-utils.js'
+import { resolveInternalSkuForOrderItem } from './internal-sku-mapping-service.js'
 import { logIntegration } from '../../utils/logger.js'
 
 export type FulfillmentItem = {
@@ -28,6 +29,7 @@ export type FulfillmentItem = {
 type ResolveOrderItemForFulfillmentInput = {
   provider?: string
   platform?: string
+  shopId?: string
   item?: FulfillmentItem
 }
 
@@ -82,6 +84,7 @@ export type ResolvedFulfillmentItem = FulfillmentItem & {
 export async function resolveOrderItemForFulfillment({
   provider = '',
   platform = '',
+  shopId = '',
   item = {},
 }: ResolveOrderItemForFulfillmentInput): Promise<ResolvedFulfillmentItem> {
   const candidate = await resolveConfiguredItemCandidate({
@@ -119,6 +122,17 @@ export async function resolveOrderItemForFulfillment({
     externalSkuName,
     resolvedSkuCode,
   ])
+  const internalSkuMapping = await resolveInternalSkuForOrderItem({
+    provider,
+    shopId,
+    spec: item.spec ?? null,
+    skuCode: externalSkuCode,
+    skuName: externalSkuName,
+  })
+  const nextSpec = internalSkuMapping
+    ? { ...(isPlainObject(item.spec) ? item.spec : {}), skuNick: internalSkuMapping.internalSku }
+    : item.spec
+
   const snapshot = {
     ...(isPlainObject(item.snapshot) ? item.snapshot : {}),
     externalItemId,
@@ -140,6 +154,13 @@ export async function resolveOrderItemForFulfillment({
         }
       : null,
     isConfigured: candidate.isConfigured,
+    ...(internalSkuMapping
+      ? {
+          internalSku: internalSkuMapping.internalSku,
+          internalSkuSource: internalSkuMapping.source,
+          internalSkuMappingId: internalSkuMapping.mappingId,
+        }
+      : {}),
     // 抖音：引流长标题单独存档（skuName 已改存内部 SKU，标题不能丢）
     ...(isDouyinMashida
       ? { productTitle: pickFirstNonEmpty([item.skuName, externalSkuName]) }
@@ -150,6 +171,7 @@ export async function resolveOrderItemForFulfillment({
 
   return {
     ...item,
+    ...(nextSpec ? { spec: nextSpec } : {}),
     itemId: externalItemId,
     externalItemId,
     externalSkuCode,
diff --git a/apps/backend/src/services/order/order-service.ts b/apps/backend/src/services/order/order-service.ts
index 82ca5166..29b5653a 100644
--- a/apps/backend/src/services/order/order-service.ts
+++ b/apps/backend/src/services/order/order-service.ts
@@ -117,6 +117,7 @@ export async function upsertOrderFromSource(
       resolveOrderItemForFulfillment({
         provider: event.provider,
         platform: event.platform,
+        shopId: event.shopId,
         item,
       }),
     ),