feat:寄卖增加对接客服，db脚本迁移修复

apps/backend/src/db/migrations/111_work_order_share_cancel_reason_comment.sql

@@ -1,4 +1,4 @@
--- 115_work_order_share_cancel_reason_comment.sql
+-- 111_work_order_share_cancel_reason_comment.sql
 -- 「取消部分」把被撤销的份额标记为 admin_partial，校准 cancelled_reason 的枚举注释。
 -- 纯注释变更，无结构/数据改动；重复执行无副作用。
 

apps/backend/src/db/migrations/112_consignment_contact_supporter.sql

@@ -0,0 +1,41 @@
+-- 112_consignment_contact_supporter.sql
+-- 原临时编号 116；108–115 已收敛为 108–111，本补丁顺延为 112。
+-- 寄卖「对接客服」独立名单：发布寄卖时必选，后台按人统计提成与快速联系。
+-- 该名单不复用 admin_users，避免后台账号变动影响历史寄卖归属。
+-- 全部语句幂等，可重复执行。
+
+CREATE TABLE IF NOT EXISTS consignment_contact_supporters (
+  id BIGSERIAL PRIMARY KEY,
+  name TEXT NOT NULL,
+  phone TEXT NOT NULL DEFAULT '',
+  wechat TEXT NOT NULL DEFAULT '',
+  note TEXT NOT NULL DEFAULT '',
+  enabled BOOLEAN NOT NULL DEFAULT TRUE,
+  sort_order INTEGER NOT NULL DEFAULT 0,
+  created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
+  updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
+);
+
+-- 打手端下拉只取启用项，按 sort_order、id 排序，正好走这条索引
+CREATE INDEX IF NOT EXISTS idx_consignment_contact_supporters_order
+  ON consignment_contact_supporters (enabled, sort_order, id);
+
+ALTER TABLE consignment_submissions
+  ADD COLUMN IF NOT EXISTS contact_supporter_id BIGINT
+  REFERENCES consignment_contact_supporters(id) ON DELETE SET NULL;
+
+ALTER TABLE consignment_inventories
+  ADD COLUMN IF NOT EXISTS contact_supporter_id BIGINT
+  REFERENCES consignment_contact_supporters(id) ON DELETE SET NULL;
+
+CREATE INDEX IF NOT EXISTS idx_consignment_submissions_contact_supporter
+  ON consignment_submissions (contact_supporter_id);
+
+CREATE INDEX IF NOT EXISTS idx_consignment_inventories_contact_supporter
+  ON consignment_inventories (contact_supporter_id);
+
+-- 首次部署给一个可用默认项：打手端「必填 + 默认选第一个」不会因名单为空而无法发布。
+-- 后台可直接改名/补充联系方式，不会重复插入。
+INSERT INTO consignment_contact_supporters (name, note, sort_order)
+SELECT '默认客服', '系统初始化，请在「配置 - 对接客服」中修改', 0
+WHERE NOT EXISTS (SELECT 1 FROM consignment_contact_supporters);

apps/backend/src/repositories/worker-platform/consignment-contact-repo.ts

@@ -0,0 +1,190 @@
+import { query } from '../../db/client.js'
+
+/**
+ * 寄卖「对接客服」名单。
+ *
+ * 独立于后台账号表：客服离职或后台账号改角色，都不应影响历史寄卖归属；
+ * 提报单 / 现货只保存名单 id，展示时 join 出当时选择的客服资料。
+ */
+export type ConsignmentContactRow = {
+  id: string | number
+  name: string
+  phone: string
+  wechat: string
+  note: string
+  enabled: boolean
+  sort_order: number
+  created_at: string
+  updated_at: string
+}
+
+export async function listConsignmentContacts(filters: {
+  keyword?: string | undefined
+  enabled?: boolean | undefined
+}): Promise<ConsignmentContactRow[]> {
+  const conditions: string[] = []
+  const values: unknown[] = []
+
+  if (filters.enabled !== undefined) {
+    values.push(filters.enabled)
+    conditions.push(`enabled = $${values.length}`)
+  }
+  if (filters.keyword) {
+    values.push(`%${filters.keyword.trim()}%`)
+    conditions.push(
+      `(name ILIKE $${values.length} OR phone ILIKE $${values.length} OR wechat ILIKE $${values.length} OR note ILIKE $${values.length})`,
+    )
+  }
+
+  const whereClause = conditions.length > 0 ? `WHERE ${conditions.join(' AND ')}` : ''
+  const res = await query<ConsignmentContactRow>(
+    `SELECT * FROM consignment_contact_supporters ${whereClause} ORDER BY sort_order ASC, id ASC`,
+    values,
+  )
+  return res.rows
+}
+
+/** 打手端发布下拉：只返回启用中的客服。 */
+export async function listEnabledConsignmentContacts(): Promise<ConsignmentContactRow[]> {
+  return listConsignmentContacts({ enabled: true })
+}
+
+export async function getConsignmentContactById(
+  id: number | string,
+): Promise<ConsignmentContactRow | null> {
+  const res = await query<ConsignmentContactRow>(
+    'SELECT * FROM consignment_contact_supporters WHERE id = $1 LIMIT 1',
+    [id],
+  )
+  return res.rows[0] || null
+}
+
+/** 重名检查：名单用于归属统计，同名会让运营无法判断到底是谁。 */
+export async function findConsignmentContactByName(
+  name: string,
+  excludeId?: number | string,
+): Promise<ConsignmentContactRow | null> {
+  const res = await query<ConsignmentContactRow>(
+    `SELECT * FROM consignment_contact_supporters
+     WHERE name = $1 ${excludeId !== undefined ? 'AND id <> $2' : ''}
+     ORDER BY id ASC
+     LIMIT 1`,
+    excludeId !== undefined ? [name, excludeId] : [name],
+  )
+  return res.rows[0] || null
+}
+
+export async function createConsignmentContact(input: {
+  name: string
+  phone?: string | undefined
+  wechat?: string | undefined
+  note?: string | undefined
+  enabled?: boolean | undefined
+  sortOrder?: number | undefined
+  now: string
+}): Promise<ConsignmentContactRow> {
+  const res = await query<ConsignmentContactRow>(
+    `INSERT INTO consignment_contact_supporters (
+       name, phone, wechat, note, enabled, sort_order, created_at, updated_at
+     ) VALUES ($1, $2, $3, $4, $5, $6, $7, $7)
+     RETURNING *`,
+    [
+      input.name,
+      input.phone || '',
+      input.wechat || '',
+      input.note || '',
+      input.enabled !== false,
+      input.sortOrder || 0,
+      input.now,
+    ],
+  )
+  return res.rows[0]!
+}
+
+export async function updateConsignmentContact(
+  id: number | string,
+  input: {
+    name?: string | undefined
+    phone?: string | undefined
+    wechat?: string | undefined
+    note?: string | undefined
+    sortOrder?: number | undefined
+    now: string
+  },
+): Promise<ConsignmentContactRow | null> {
+  const updates: string[] = []
+  const values: unknown[] = []
+
+  if (input.name !== undefined) {
+    values.push(input.name)
+    updates.push(`name = $${values.length}`)
+  }
+  if (input.phone !== undefined) {
+    values.push(input.phone)
+    updates.push(`phone = $${values.length}`)
+  }
+  if (input.wechat !== undefined) {
+    values.push(input.wechat)
+    updates.push(`wechat = $${values.length}`)
+  }
+  if (input.note !== undefined) {
+    values.push(input.note)
+    updates.push(`note = $${values.length}`)
+  }
+  if (input.sortOrder !== undefined) {
+    values.push(input.sortOrder)
+    updates.push(`sort_order = $${values.length}`)
+  }
+
+  if (updates.length === 0) {
+    return getConsignmentContactById(id)
+  }
+
+  values.push(input.now)
+  updates.push(`updated_at = $${values.length}`)
+  values.push(id)
+
+  const res = await query<ConsignmentContactRow>(
+    `UPDATE consignment_contact_supporters
+     SET ${updates.join(', ')}
+     WHERE id = $${values.length}
+     RETURNING *`,
+    values,
+  )
+  return res.rows[0] || null
+}
+
+export async function setConsignmentContactEnabled(
+  id: number | string,
+  enabled: boolean,
+  now: string,
+): Promise<ConsignmentContactRow | null> {
+  const res = await query<ConsignmentContactRow>(
+    `UPDATE consignment_contact_supporters
+     SET enabled = $1, updated_at = $2
+     WHERE id = $3
+     RETURNING *`,
+    [enabled, now, id],
+  )
+  return res.rows[0] || null
+}
+
+/** 删除前统计引用：有历史寄卖时禁止硬删，避免历史单据的对接客服变成空白。 */
+export async function countConsignmentContactReferences(id: number | string): Promise<number> {
+  const res = await query<{ total: number }>(
+    `SELECT (
+       (SELECT COUNT(*) FROM consignment_submissions WHERE contact_supporter_id = $1) +
+       (SELECT COUNT(*) FROM consignment_inventories WHERE contact_supporter_id = $1)
+     )::integer AS total`,
+    [id],
+  )
+  return Number(res.rows[0]?.total || 0)
+}
+
+export async function deleteConsignmentContact(id: number | string): Promise<boolean> {
+  const res = await query<{ id: string | number }>(
+    'DELETE FROM consignment_contact_supporters WHERE id = $1 RETURNING id',
+    [id],
+  )
+  return res.rows.length > 0
+}

apps/backend/src/repositories/worker-platform/consignment-repo.ts

@@ -50,6 +50,11 @@ export type ConsignmentInventoryRow = {
   worker_phone?: string
   assigned_worker_id?: string | number | null
   deposit_amount_fen?: number
+  /** 对接客服（发布/审核入库时选定，用于提成归属与联系） */
+  contact_supporter_id?: string | number | null
+  contact_supporter_name?: string
+  contact_supporter_phone?: string
+  contact_supporter_wechat?: string
   inbound_at: string
   consumed_at: string | null
   created_at: string
@@ -79,6 +84,11 @@ export type ConsignmentSubmissionRow = {
   worker_name?: string
   worker_phone?: string
   deposit_amount_fen?: number
+  /** 对接客服（发布时选定，用于提成归属与联系） */
+  contact_supporter_id?: string | number | null
+  contact_supporter_name?: string
+  contact_supporter_phone?: string
+  contact_supporter_wechat?: string
   status: 'pending_review' | 'approved' | 'rejected'
   review_note: string
   reviewer_name: string
@@ -175,13 +185,13 @@ export async function listConsignmentInventories(filters: {
   if (filters.keyword) {
     values.push(`%${filters.keyword.trim()}%`)
     conditions.push(
-      `(ci.item_name ILIKE $${values.length} OR ci.inventory_no ILIKE $${values.length} OR ci.bound_platform_order_id ILIKE $${values.length} OR ci.seller_contact ILIKE $${values.length} OR ci.seller_game_id ILIKE $${values.length} OR ci.seller_payment_info ILIKE $${values.length} OR ci.remark ILIKE $${values.length} OR cs.submission_no ILIKE $${values.length})`,
+      `(ci.item_name ILIKE $${values.length} OR ci.inventory_no ILIKE $${values.length} OR ci.bound_platform_order_id ILIKE $${values.length} OR ci.seller_contact ILIKE $${values.length} OR ci.seller_game_id ILIKE $${values.length} OR ci.seller_payment_info ILIKE $${values.length} OR ci.remark ILIKE $${values.length} OR cs.submission_no ILIKE $${values.length} OR ccs.name ILIKE $${values.length})`,
     )
   }
 
   const whereClause = conditions.length > 0 ? `WHERE ${conditions.join(' AND ')}` : ''
-  // 计数也要带上提报单 join：关键字现在包含 cs.submission_no（卖家端主标识就是它）
+  // 计数也要带上提报单 / 对接客服 join：关键字现在包含 cs.submission_no 与 ccs.name
-  const countSql = `SELECT COUNT(*)::integer AS total FROM consignment_inventories ci LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id ${whereClause}`
+  const countSql = `SELECT COUNT(*)::integer AS total FROM consignment_inventories ci LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id ${whereClause}`
   const countRes = await query<{ total: number }>(countSql, values)
   const total = countRes.rows[0]?.total || 0
 
@@ -202,10 +212,14 @@ export async function listConsignmentInventories(filters: {
       wo.gift_phase AS gift_phase,
       wo.friend_added_at AS gift_friend_added_at,
       wo.material_json AS bound_work_order_material_json,
-      wo.requirement_json AS bound_work_order_requirement_json
+      wo.requirement_json AS bound_work_order_requirement_json,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_inventories ci
     LEFT JOIN work_categories wc ON wc.id = ci.category_id
     LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id
     LEFT JOIN work_orders wo ON wo.id = ci.bound_work_order_id
     ${whereClause}
     ORDER BY ci.id DESC
@@ -321,10 +335,14 @@ export async function getConsignmentInventoryById(
       wo.gift_phase AS gift_phase,
       wo.friend_added_at AS gift_friend_added_at,
       wo.material_json AS bound_work_order_material_json,
-      wo.requirement_json AS bound_work_order_requirement_json
+      wo.requirement_json AS bound_work_order_requirement_json,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_inventories ci
     LEFT JOIN work_categories wc ON wc.id = ci.category_id
     LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id
     LEFT JOIN work_orders wo ON wo.id = ci.bound_work_order_id
     WHERE ci.id = $1
     LIMIT 1
@@ -344,10 +362,14 @@ export async function listConsignmentInventoriesByIds(
       ci.*,
       wc.name AS category_name,
       cs.submission_no AS source_submission_no,
-      cs.screenshots_json AS submission_screenshots_json
+      cs.screenshots_json AS submission_screenshots_json,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_inventories ci
     LEFT JOIN work_categories wc ON wc.id = ci.category_id
     LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id
     WHERE ci.id = ANY($1::bigint[])
   `
   const res = await query<ConsignmentInventoryRow>(sql, [numericIds])
@@ -379,6 +401,7 @@ export async function updateConsignmentInventory(
     workerName?: string | undefined
     workerPhone?: string | undefined
     depositAmountFen?: number | undefined
+    contactSupporterId?: number | null | undefined
     now: string
   },
 ): Promise<ConsignmentInventoryRow | null> {
@@ -473,6 +496,10 @@ export async function updateConsignmentInventory(
     values.push(input.depositAmountFen)
     updates.push(`deposit_amount_fen = $${values.length}`)
   }
+  if (input.contactSupporterId !== undefined) {
+    values.push(input.contactSupporterId)
+    updates.push(`contact_supporter_id = $${values.length}`)
+  }
 
   if (updates.length === 0) return getConsignmentInventoryById(id)
 
@@ -484,10 +511,13 @@ export async function updateConsignmentInventory(
     UPDATE consignment_inventories
     SET ${updates.join(', ')}
     WHERE id = $${values.length}
-    RETURNING *
+    RETURNING id
   `
-  const res = await query<ConsignmentInventoryRow>(sql, values)
+  const res = await query<{ id: string | number }>(sql, values)
-  return res.rows[0] || null
+  const updatedId = res.rows[0]?.id
+  // 重新走带 join 的详情查询：RETURNING * 拿不到对接客服姓名，
+  // 编辑保存后的即时回显会变成空白（列表刷新前）。
+  return updatedId === undefined ? null : getConsignmentInventoryById(updatedId)
 }
 
 /**
@@ -880,9 +910,13 @@ export async function listActiveConsignmentInventoriesForMatching(options?: {
   const sql = `
     SELECT
       ci.*,
-      cs.submission_no AS source_submission_no
+      cs.submission_no AS source_submission_no,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_inventories ci
     LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id
     WHERE ${conditions.join(' AND ')}
     ORDER BY ci.id ASC
   `
@@ -913,12 +947,12 @@ export async function listConsignmentSubmissions(filters: {
   if (filters.keyword) {
     values.push(`%${filters.keyword.trim()}%`)
     conditions.push(
-      `(cs.item_name ILIKE $${values.length} OR cs.submission_no ILIKE $${values.length} OR cs.contact_info ILIKE $${values.length} OR cs.seller_game_id ILIKE $${values.length} OR cs.seller_phone ILIKE $${values.length})`,
+      `(cs.item_name ILIKE $${values.length} OR cs.submission_no ILIKE $${values.length} OR cs.contact_info ILIKE $${values.length} OR cs.seller_game_id ILIKE $${values.length} OR cs.seller_phone ILIKE $${values.length} OR ccs.name ILIKE $${values.length})`,
     )
   }
 
   const whereClause = conditions.length > 0 ? `WHERE ${conditions.join(' AND ')}` : ''
-  const countSql = `SELECT COUNT(*)::integer AS total FROM consignment_submissions cs ${whereClause}`
+  const countSql = `SELECT COUNT(*)::integer AS total FROM consignment_submissions cs LEFT JOIN consignment_contact_supporters ccs ON ccs.id = cs.contact_supporter_id ${whereClause}`
   const countRes = await query<{ total: number }>(countSql, values)
   const total = countRes.rows[0]?.total || 0
 
@@ -934,9 +968,13 @@ export async function listConsignmentSubmissions(filters: {
       wc.name AS category_name,
       wo.acceptance_json AS gift_evidence_json,
       wo.work_order_no AS gift_work_order_no,
-      wo.status AS gift_work_order_status
+      wo.status AS gift_work_order_status,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_submissions cs
     LEFT JOIN work_categories wc ON wc.id = cs.category_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = cs.contact_supporter_id
     LEFT JOIN consignment_inventories rinv ON (rinv.id = cs.result_inventory_id OR rinv.source_submission_id = cs.id)
     LEFT JOIN work_orders wo ON wo.id = rinv.bound_work_order_id
     ${whereClause}
@@ -1152,9 +1190,13 @@ export async function listConsignmentSubmissionsByIds(
         wc.name AS category_name,
         wo.acceptance_json AS gift_evidence_json,
         wo.work_order_no AS gift_work_order_no,
-        wo.status AS gift_work_order_status
+        wo.status AS gift_work_order_status,
+        ccs.name AS contact_supporter_name,
+        ccs.phone AS contact_supporter_phone,
+        ccs.wechat AS contact_supporter_wechat
       FROM consignment_submissions cs
       LEFT JOIN work_categories wc ON wc.id = cs.category_id
+      LEFT JOIN consignment_contact_supporters ccs ON ccs.id = cs.contact_supporter_id
       LEFT JOIN consignment_inventories rinv
         ON (rinv.id = cs.result_inventory_id OR rinv.source_submission_id = cs.id)
       LEFT JOIN work_orders wo ON wo.id = rinv.bound_work_order_id
@@ -1179,10 +1221,14 @@ export async function getConsignmentInventoryBySubmissionId(
       SELECT
         ci.*,
         wc.name AS category_name,
-        cs.submission_no AS source_submission_no
+        cs.submission_no AS source_submission_no,
+        ccs.name AS contact_supporter_name,
+        ccs.phone AS contact_supporter_phone,
+        ccs.wechat AS contact_supporter_wechat
       FROM consignment_inventories ci
       LEFT JOIN work_categories wc ON wc.id = ci.category_id
       LEFT JOIN consignment_submissions cs ON cs.id = ci.source_submission_id
+      LEFT JOIN consignment_contact_supporters ccs ON ccs.id = ci.contact_supporter_id
       WHERE ci.source_submission_id = $1
       ORDER BY ci.id DESC
       LIMIT 1
@@ -1201,9 +1247,13 @@ export async function getConsignmentSubmissionById(
       wc.name AS category_name,
       wo.acceptance_json AS gift_evidence_json,
       wo.work_order_no AS gift_work_order_no,
-      wo.status AS gift_work_order_status
+      wo.status AS gift_work_order_status,
+      ccs.name AS contact_supporter_name,
+      ccs.phone AS contact_supporter_phone,
+      ccs.wechat AS contact_supporter_wechat
     FROM consignment_submissions cs
     LEFT JOIN work_categories wc ON wc.id = cs.category_id
+    LEFT JOIN consignment_contact_supporters ccs ON ccs.id = cs.contact_supporter_id
     LEFT JOIN consignment_inventories rinv ON (rinv.id = cs.result_inventory_id OR rinv.source_submission_id = cs.id)
     LEFT JOIN work_orders wo ON wo.id = rinv.bound_work_order_id
     WHERE cs.id = $1
@@ -1234,6 +1284,7 @@ export async function createConsignmentSubmission(input: {
   workerName?: string
   workerPhone?: string
   depositAmountFen?: number
+  contactSupporterId?: number | null
   now: string
 }): Promise<ConsignmentSubmissionRow> {
   return withTransaction((client) => createConsignmentSubmissionWithClient(client, input))
@@ -1262,6 +1313,7 @@ export async function createConsignmentSubmissionWithClient(
     workerName?: string
     workerPhone?: string
     depositAmountFen?: number
+    contactSupporterId?: number | null
     now: string
   },
 ): Promise<ConsignmentSubmissionRow> {
@@ -1272,14 +1324,14 @@ export async function createConsignmentSubmissionWithClient(
       seller_game_id, seller_payment_info, seller_phone, contact_info,
       content_json, screenshots_json, asking_price_fen,
       worker_id, worker_name, worker_phone, deposit_amount_fen,
-      status, created_at, updated_at
+      contact_supporter_id, status, created_at, updated_at
     ) VALUES (
       $1, $2, $3, $4,
       $5, $6, $7, $8, $9,
       $10, $11, $12, $13,
       $14::jsonb, $15::jsonb, $16,
       $17, $18, $19, $20,
-      'pending_review', $21, $21
+      $21, 'pending_review', $22, $22
     )
     RETURNING *
   `
@@ -1304,6 +1356,7 @@ export async function createConsignmentSubmissionWithClient(
     input.workerName || '',
     input.workerPhone || '',
     input.depositAmountFen || 0,
+    input.contactSupporterId || null,
     input.now,
   ])
   return res.rows[0]!
@@ -1371,6 +1424,7 @@ export async function approveConsignmentSubmissionWithInbound(input: {
   workerName?: string | undefined
   workerPhone?: string | undefined
   depositAmountFen?: number | undefined
+  contactSupporterId?: number | null | undefined
   now: string
 }): Promise<{ submission: ConsignmentSubmissionRow; inventory: ConsignmentInventoryRow }> {
   return withTransaction(async (client: PoolClient) => {
@@ -1391,6 +1445,10 @@ export async function approveConsignmentSubmissionWithInbound(input: {
       input.depositAmountFen !== undefined
         ? input.depositAmountFen
         : submission.deposit_amount_fen || 0
+    const contactSupporterId =
+      input.contactSupporterId !== undefined
+        ? input.contactSupporterId
+        : (submission.contact_supporter_id ?? null)
 
     const invSql = `
       INSERT INTO consignment_inventories (
@@ -1400,7 +1458,7 @@ export async function approveConsignmentSubmissionWithInbound(input: {
         seller_phone, credentials_json, screenshots_json, remark,
         allow_matching, status, allocation_status, source_type,
         source_submission_id, worker_id, worker_name, worker_phone, deposit_amount_fen,
-        inbound_at, created_at, updated_at
+        contact_supporter_id, inbound_at, created_at, updated_at
       ) VALUES (
         $1, $2, $3, $4, $5, $6,
         $7, $8, $9, $10, $11,
@@ -1408,7 +1466,7 @@ export async function approveConsignmentSubmissionWithInbound(input: {
         $16, $17::jsonb, $18::jsonb, $19,
         TRUE, 'in_stock', '待安排', 'worker_portal',
         $20, $21, $22, $23, $24,
-        $25, $25, $25
+        $25, $26, $26, $26
       )
       RETURNING *
     `
@@ -1437,6 +1495,7 @@ export async function approveConsignmentSubmissionWithInbound(input: {
       workerName,
       workerPhone,
       depositAmountFen,
+      contactSupporterId,
       input.now,
     ]
     const invRes = await client.query<ConsignmentInventoryRow>(invSql, invValues)

apps/backend/src/repositories/worker-platform/index.ts

@@ -26,3 +26,4 @@ export * from './after-sales-repo.js'
 export * from './product-match-repo.js'
 export * from './sms-code-repo.js'
 export * from './consignment-repo.js'
+export * from './consignment-contact-repo.js'

apps/backend/src/routes/admin/worker-platform/consignment.ts

@@ -13,6 +13,13 @@ import {
   toggleAdminConsignmentMatching,
   updateAdminConsignmentInventory,
 } from '../../../services/worker-platform/consignment-admin-service.js'
+import {
+  createAdminConsignmentContact,
+  deleteAdminConsignmentContact,
+  fetchAdminConsignmentContacts,
+  setAdminConsignmentContactEnabled,
+  updateAdminConsignmentContact,
+} from '../../../services/worker-platform/consignment-contact-service.js'
 import {
   assignWorkOrderWithConsignmentWorker,
   checkWorkOrderInventoryMatches,
@@ -54,6 +61,64 @@ router.get(
   }),
 )
 
+// ---------------- 对接客服名单 ----------------
+
+router.get(
+  '/worker-platform/consignment/contacts',
+  requireAdminPermission('consignment.view'),
+  createJsonHandler((req) => fetchAdminConsignmentContacts(req.query), {
+    successMessage: 'ok',
+    errorMessage: '读取对接客服名单失败',
+    scope: '[admin/consignment/contacts]',
+  }),
+)
+
+router.post(
+  '/worker-platform/consignment/contacts',
+  requireAdminPermission('consignment.manage'),
+  createJsonHandler((req) => createAdminConsignmentContact(req.body || {}), {
+    successMessage: '对接客服已新增',
+    errorMessage: '新增对接客服失败',
+    scope: '[admin/consignment/contacts/create]',
+  }),
+)
+
+router.put(
+  '/worker-platform/consignment/contacts/:id',
+  requireAdminPermission('consignment.manage'),
+  createJsonHandler(
+    (req) => updateAdminConsignmentContact(String(req.params.id || ''), req.body || {}),
+    {
+      successMessage: '对接客服已更新',
+      errorMessage: '更新对接客服失败',
+      scope: '[admin/consignment/contacts/update]',
+    },
+  ),
+)
+
+router.patch(
+  '/worker-platform/consignment/contacts/:id/enabled',
+  requireAdminPermission('consignment.manage'),
+  createJsonHandler(
+    (req) => setAdminConsignmentContactEnabled(String(req.params.id || ''), req.body?.enabled),
+    {
+      successMessage: '对接客服状态已更新',
+      errorMessage: '更新对接客服状态失败',
+      scope: '[admin/consignment/contacts/enabled]',
+    },
+  ),
+)
+
+router.delete(
+  '/worker-platform/consignment/contacts/:id',
+  requireAdminPermission('consignment.manage'),
+  createJsonHandler((req) => deleteAdminConsignmentContact(String(req.params.id || '')), {
+    successMessage: '对接客服已删除',
+    errorMessage: '删除对接客服失败',
+    scope: '[admin/consignment/contacts/delete]',
+  }),
+)
+
 router.get(
   '/worker-platform/consignment/inventories/:id',
   requireAdminPermission('consignment.view'),

apps/backend/src/routes/worker/consignment.ts

@@ -7,11 +7,25 @@ import {
   publishWorkerConsignment,
   submitWorkerConsignmentGiftEvidence,
 } from '../../services/worker-platform/consignment-worker-service.js'
+import { fetchWorkerConsignmentContacts } from '../../services/worker-platform/consignment-contact-service.js'
 import { sendRouteError } from '../../utils/http.js'
 import { getRequiredWorkerSession, requireActiveWorker } from './session.js'
 
 const router = Router()
 
+/**
+ * GET /api/v1/worker/consignment/contacts
+ * 打手发布寄卖时的「对接客服」下拉：只返回启用中的名单
+ */
+router.get('/consignment/contacts', async (req, res) => {
+  try {
+    const result = await fetchWorkerConsignmentContacts()
+    res.json({ ok: true, data: result })
+  } catch (error) {
+    sendRouteError(res, error, '获取对接客服失败', '[worker/consignment/contacts]')
+  }
+})
+
 /**
  * POST /api/v1/worker/consignment/publish
  * 打手在接单平台直接提报苏尔南手枪寄卖

apps/backend/src/services/worker-platform/consignment-admin-service.ts

@@ -226,6 +226,10 @@ export function mapConsignmentInventory(row: ConsignmentInventoryRow) {
     workerPhone: row.worker_phone || '',
     assignedWorkerId: row.assigned_worker_id ? Number(row.assigned_worker_id) : null,
     depositAmountFen: Number(row.deposit_amount_fen || 0),
+    contactSupporterId: row.contact_supporter_id ? Number(row.contact_supporter_id) : null,
+    contactSupporterName: row.contact_supporter_name || '',
+    contactSupporterPhone: row.contact_supporter_phone || '',
+    contactSupporterWechat: row.contact_supporter_wechat || '',
     inboundAt: row.inbound_at || row.created_at,
     consumedAt: row.consumed_at,
     createdAt: row.created_at,
@@ -266,6 +270,10 @@ export function mapConsignmentSubmission(row: ConsignmentSubmissionRow) {
     workerName: row.worker_name || '',
     workerPhone: row.worker_phone || '',
     depositAmountFen: Number(row.deposit_amount_fen || 0),
+    contactSupporterId: row.contact_supporter_id ? Number(row.contact_supporter_id) : null,
+    contactSupporterName: row.contact_supporter_name || '',
+    contactSupporterPhone: row.contact_supporter_phone || '',
+    contactSupporterWechat: row.contact_supporter_wechat || '',
     status: row.status,
     reviewNote: row.review_note || '',
     reviewerName: row.reviewer_name || '',
@@ -407,6 +415,12 @@ export async function updateAdminConsignmentInventory(
     workerPhone: payload.workerPhone !== undefined ? String(payload.workerPhone).trim() : undefined,
     depositAmountFen:
       payload.depositAmountFen !== undefined ? Number(payload.depositAmountFen) : undefined,
+    contactSupporterId:
+      payload.contactSupporterId !== undefined
+        ? payload.contactSupporterId
+          ? Number(payload.contactSupporterId)
+          : null
+        : undefined,
     now,
   })
 
@@ -655,12 +669,25 @@ export async function approveAdminConsignmentSubmission(
     workerName,
     workerPhone,
     depositAmountFen,
+    contactSupporterId:
+      payload.contactSupporterId !== undefined
+        ? payload.contactSupporterId
+          ? Number(payload.contactSupporterId)
+          : null
+        : undefined,
     now,
   })
 
+  // 入库 INSERT 的 RETURNING * 不带 join 出来的对接客服姓名，这里按 id 重读一次再出参，
+  // 避免审核成功后前端立即刷新时「对接客服」短暂显示为空。
+  const [joinedInventory, joinedSubmission] = await Promise.all([
+    getConsignmentInventoryById(res.inventory.id),
+    getConsignmentSubmissionById(id),
+  ])
+
   return {
-    submission: mapConsignmentSubmission(res.submission),
+    submission: mapConsignmentSubmission(joinedSubmission || res.submission),
-    inventory: mapConsignmentInventory(res.inventory),
+    inventory: mapConsignmentInventory(joinedInventory || res.inventory),
   }
 }
 

apps/backend/src/services/worker-platform/consignment-contact-service.ts

@@ -0,0 +1,232 @@
+import type { JsonObject } from '../../types/json.js'
+import { createHttpError } from '../../utils/http.js'
+import { nowIso } from '../../utils/time.js'
+import {
+  countConsignmentContactReferences,
+  createConsignmentContact,
+  deleteConsignmentContact,
+  findConsignmentContactByName,
+  getConsignmentContactById,
+  listConsignmentContacts,
+  listEnabledConsignmentContacts,
+  setConsignmentContactEnabled,
+  updateConsignmentContact,
+  type ConsignmentContactRow,
+} from '../../repositories/worker-platform/consignment-contact-repo.js'
+
+export function mapConsignmentContact(row: ConsignmentContactRow) {
+  return {
+    id: Number(row.id),
+    name: row.name,
+    phone: row.phone || '',
+    wechat: row.wechat || '',
+    note: row.note || '',
+    enabled: Boolean(row.enabled),
+    sortOrder: Number(row.sort_order || 0),
+    createdAt: row.created_at,
+    updatedAt: row.updated_at,
+  }
+}
+
+function normalizeText(value: unknown): string {
+  return String(value ?? '').trim()
+}
+
+function normalizeSortOrder(value: unknown): number {
+  const num = Number(value)
+  return Number.isFinite(num) ? Math.round(num) : 0
+}
+
+function requireContactName(value: unknown): string {
+  const name = normalizeText(value)
+  if (!name) {
+    throw createHttpError('请填写对接客服姓名', {
+      statusCode: 400,
+      errorCode: 'consignment_contact_name_required',
+    })
+  }
+  if (name.length > 60) {
+    throw createHttpError('对接客服姓名不能超过 60 个字符', {
+      statusCode: 400,
+      errorCode: 'consignment_contact_name_too_long',
+    })
+  }
+  return name
+}
+
+async function assertContactNameAvailable(name: string, excludeId?: number | string) {
+  const duplicated = await findConsignmentContactByName(name, excludeId)
+  if (duplicated) {
+    throw createHttpError(`已存在同名对接客服「${name}」，请换一个名字`, {
+      statusCode: 409,
+      errorCode: 'consignment_contact_name_duplicated',
+    })
+  }
+}
+
+/** 管理端：完整名单（含禁用），用于配置页。 */
+export async function fetchAdminConsignmentContacts(query: JsonObject = {}) {
+  const keyword = normalizeText(query.keyword)
+  const enabledRaw = normalizeText(query.enabled)
+  const enabled = enabledRaw === 'true' ? true : enabledRaw === 'false' ? false : undefined
+  const rows = await listConsignmentContacts({
+    keyword: keyword || undefined,
+    enabled,
+  })
+  return {
+    items: rows.map(mapConsignmentContact),
+    total: rows.length,
+  }
+}
+
+/** 打手端：发布下拉只取启用项。 */
+export async function fetchWorkerConsignmentContacts() {
+  const rows = await listEnabledConsignmentContacts()
+  return {
+    items: rows.map(mapConsignmentContact),
+  }
+}
+
+export async function createAdminConsignmentContact(payload: JsonObject) {
+  const name = requireContactName(payload.name)
+  await assertContactNameAvailable(name)
+  const row = await createConsignmentContact({
+    name,
+    phone: normalizeText(payload.phone),
+    wechat: normalizeText(payload.wechat),
+    note: normalizeText(payload.note),
+    enabled: payload.enabled !== false,
+    sortOrder: normalizeSortOrder(payload.sortOrder),
+    now: nowIso(),
+  })
+  return mapConsignmentContact(row)
+}
+
+export async function updateAdminConsignmentContact(id: number | string, payload: JsonObject) {
+  const current = await getConsignmentContactById(id)
+  if (!current) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+
+  const name = payload.name !== undefined ? requireContactName(payload.name) : undefined
+  if (name !== undefined) {
+    await assertContactNameAvailable(name, id)
+  }
+
+  const updated = await updateConsignmentContact(id, {
+    name,
+    phone: payload.phone !== undefined ? normalizeText(payload.phone) : undefined,
+    wechat: payload.wechat !== undefined ? normalizeText(payload.wechat) : undefined,
+    note: payload.note !== undefined ? normalizeText(payload.note) : undefined,
+    sortOrder: payload.sortOrder !== undefined ? normalizeSortOrder(payload.sortOrder) : undefined,
+    now: nowIso(),
+  })
+  if (!updated) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+  return mapConsignmentContact(updated)
+}
+
+export async function setAdminConsignmentContactEnabled(
+  id: number | string,
+  enabledValue: unknown,
+) {
+  if (typeof enabledValue !== 'boolean') {
+    throw createHttpError('启用状态必须是布尔值', {
+      statusCode: 400,
+      errorCode: 'consignment_contact_enabled_invalid',
+    })
+  }
+  const enabled = enabledValue
+  const current = await getConsignmentContactById(id)
+  if (!current) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+  if (!enabled && current.enabled) {
+    const enabledRows = await listEnabledConsignmentContacts()
+    if (enabledRows.length <= 1) {
+      throw createHttpError('至少保留一个启用中的对接客服，否则打手无法发布寄卖', {
+        statusCode: 409,
+        errorCode: 'consignment_contact_last_enabled',
+      })
+    }
+  }
+  const updated = await setConsignmentContactEnabled(id, enabled, nowIso())
+  if (!updated) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+  return mapConsignmentContact(updated)
+}
+
+export async function deleteAdminConsignmentContact(id: number | string) {
+  const current = await getConsignmentContactById(id)
+  if (!current) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+
+  const referenceCount = await countConsignmentContactReferences(id)
+  if (referenceCount > 0) {
+    throw createHttpError(
+      `该对接客服已被 ${referenceCount} 条寄卖记录使用，不能删除；请改为「禁用」，历史记录仍会保留。`,
+      { statusCode: 409, errorCode: 'consignment_contact_in_use' },
+    )
+  }
+
+  if (current.enabled) {
+    const enabledRows = await listEnabledConsignmentContacts()
+    if (enabledRows.length <= 1) {
+      throw createHttpError('至少保留一个启用中的对接客服，请先新增并启用其他客服', {
+        statusCode: 409,
+        errorCode: 'consignment_contact_last_enabled',
+      })
+    }
+  }
+
+  const deleted = await deleteConsignmentContact(id)
+  if (!deleted) {
+    throw createHttpError('对接客服不存在', {
+      statusCode: 404,
+      errorCode: 'consignment_contact_not_found',
+    })
+  }
+  return { deleted: true }
+}
+
+/**
+ * 发布寄卖时校验「对接客服」：必填 + 必须存在于启用名单。
+ * 返回整行，调用方取 id 落库即可。
+ */
+export async function resolveEnabledConsignmentContact(
+  contactSupporterId: unknown,
+): Promise<ConsignmentContactRow> {
+  const id = Number(contactSupporterId)
+  if (!Number.isFinite(id) || id <= 0) {
+    throw createHttpError('请选择对接客服', {
+      statusCode: 400,
+      errorCode: 'consignment_contact_required',
+    })
+  }
+  const row = await getConsignmentContactById(id)
+  if (!row || !row.enabled) {
+    throw createHttpError('对接客服不存在或已停用，请刷新后重新选择', {
+      statusCode: 400,
+      errorCode: 'consignment_contact_invalid',
+    })
+  }
+  return row
+}

apps/backend/src/services/worker-platform/consignment-fulfillment-service.ts

@@ -507,6 +507,12 @@ export async function fulfillWorkOrderWithConsignment(input: {
         sellerGameId: inv.seller_game_id || '',
         sellerContact: inv.seller_contact || '',
         sellerPhone: inv.seller_phone || '',
+        contactSupporterId: inventory.contact_supporter_id
+          ? Number(inventory.contact_supporter_id)
+          : null,
+        contactSupporterName: inventory.contact_supporter_name || '',
+        contactSupporterPhone: inventory.contact_supporter_phone || '',
+        contactSupporterWechat: inventory.contact_supporter_wechat || '',
         workerName: inv.worker_name || '',
         workerPhone: inv.worker_phone || '',
         remark: inv.remark || '',
@@ -552,6 +558,10 @@ export async function fulfillWorkOrderWithConsignment(input: {
         priceAdjustReason: '寄卖内部现货履约按现货结算成本价更新发单金额',
         buyerName: inv.buyer_name,
         shopName,
+        contactSupporterId: inventory.contact_supporter_id
+          ? Number(inventory.contact_supporter_id)
+          : null,
+        contactSupporterName: inventory.contact_supporter_name || '',
         matchType:
           specMatch?.matchType || (input.allowSpecMismatch === true ? 'conflict' : 'exact'),
         manualMatch: Boolean(matchNote) || input.allowSpecMismatch === true,
@@ -757,6 +767,12 @@ export async function assignWorkOrderWithConsignmentWorker(input: {
         sellerGameId: claimed.seller_game_id || '',
         sellerContact: claimed.seller_contact || '',
         sellerPhone: claimed.seller_phone || '',
+        contactSupporterId: inventory.contact_supporter_id
+          ? Number(inventory.contact_supporter_id)
+          : null,
+        contactSupporterName: inventory.contact_supporter_name || '',
+        contactSupporterPhone: inventory.contact_supporter_phone || '',
+        contactSupporterWechat: inventory.contact_supporter_wechat || '',
         workerId: Number(targetWorkerId),
         workerName: claimed.worker_name || '',
         workerPhone: claimed.worker_phone || '',

apps/backend/src/services/worker-platform/consignment-worker-service.ts

@@ -15,6 +15,7 @@ import { listWorkOrdersByIds } from '../../repositories/worker-platform/work-ord
 import type { WorkOrderRow } from '../../repositories/worker-platform/types.js'
 import { deriveConsignmentItemStage } from '../../domain/consignment-item-stage.js'
 import { canWorkerPublishConsignment } from '../../domain/consignment-whitelist.js'
+import { resolveEnabledConsignmentContact } from './consignment-contact-service.js'
 import { suggestConsignmentPriceFromRules } from './consignment-matching-service.js'
 import { hasInternalConsignmentFulfillment } from '../../repositories/worker-platform/work-order-gift-repo.js'
 import type { JsonObject } from '../../types/json.js'
@@ -43,6 +44,21 @@ function toRecord(value: unknown): Record<string, unknown> | null {
     : null
 }
 
+/** 提报单 / 现货都可能带对接客服信息，统一成前端字段。 */
+function mapConsignmentContactSupporter(source: {
+  contact_supporter_id?: string | number | null
+  contact_supporter_name?: string
+  contact_supporter_phone?: string
+  contact_supporter_wechat?: string
+}) {
+  return {
+    contactSupporterId: source.contact_supporter_id ? Number(source.contact_supporter_id) : null,
+    contactSupporterName: source.contact_supporter_name || '',
+    contactSupporterPhone: source.contact_supporter_phone || '',
+    contactSupporterWechat: source.contact_supporter_wechat || '',
+  }
+}
+
 function extractConsignmentGiftEvidenceFromWorkOrder(boundWo?: WorkOrderRow | null) {
   if (!boundWo) {
     return {
@@ -162,6 +178,9 @@ export async function publishWorkerConsignment(workerId: number, payload: JsonOb
     })
   }
 
+  // 对接客服必填：发布时选定，后续按人统计提成 / 方便联系。
+  const contactSupporter = await resolveEnabledConsignmentContact(payload.contactSupporterId)
+
   const system = String(payload.system || '').trim()
   const serverZone = String(payload.serverZone || '').trim()
   const series = String(payload.series || '').trim()
@@ -298,6 +317,7 @@ export async function publishWorkerConsignment(workerId: number, payload: JsonOb
         workerName: worker.display_name || worker.username,
         workerPhone: sellerPhone || worker.phone || '',
         depositAmountFen,
+        contactSupporterId: Number(contactSupporter.id),
         now,
       })
 
@@ -330,6 +350,12 @@ export async function publishWorkerConsignment(workerId: number, payload: JsonOb
       workerName: submission.worker_name,
       workerPhone: submission.worker_phone,
       depositAmountFen: submission.deposit_amount_fen,
+      contactSupporterId: submission.contact_supporter_id
+        ? Number(submission.contact_supporter_id)
+        : null,
+      contactSupporterName: contactSupporter.name,
+      contactSupporterPhone: contactSupporter.phone || '',
+      contactSupporterWechat: contactSupporter.wechat || '',
       createdAt: submission.created_at,
     }
   } catch (error) {
@@ -438,6 +464,8 @@ export async function listWorkerConsignments(
     const evidence = showingMatchedBuyer
       ? extractConsignmentGiftEvidenceFromWorkOrder(boundWo)
       : { giftEvidenceImages: [], giftEvidenceNote: '', giftEvidenceSubmittedAt: '' }
+    // 现货上的对接客服优先级更高：客服可能在审核入库后改派对接人，卖家端应看到最新归属。
+    const contactSupporter = inv?.contact_supporter_id ? inv : sub
     return {
       /** 唯一锚点：提报单号贯穿发布→审核→在库→匹配→冷却→赠送→结算 */
       consignmentNo: sub.submission_no,
@@ -452,6 +480,7 @@ export async function listWorkerConsignments(
       brillianceCount: sub.brilliance_count,
       askingPriceFen: sub.asking_price_fen,
       depositAmountFen: sub.deposit_amount_fen,
+      ...mapConsignmentContactSupporter(contactSupporter),
       reviewNote: sub.review_note,
       // 库里存的是入库时的签名链接（15 分钟有效），出参必须重签，否则卖家自己回头看也是裂图
       screenshotsJson: (Array.isArray(sub.screenshots_json) ? sub.screenshots_json : [])
@@ -496,6 +525,7 @@ export async function listWorkerConsignments(
       brillianceCount: inv.brilliance_count,
       askingPriceFen: inv.cost_price_fen,
       depositAmountFen: inv.deposit_amount_fen,
+      ...mapConsignmentContactSupporter(inv),
       reviewNote: '',
       screenshotsJson: [],
       giftEvidenceImages: evidence.giftEvidenceImages,

apps/backend/src/services/worker-platform/index.ts

@@ -62,3 +62,4 @@ export * from './worker-announcement-config-service.js'
 export * from './worker-hall-config-service.js'
 export * from './worker-acceptance-config-service.js'
 export * from './sync-worker-orders-service.js'
+export * from './consignment-contact-service.js'

apps/frontend/src/App.tsx

@@ -24,6 +24,9 @@ const AdminFinancePage = lazy(() => import('@/pages/admin/AdminFinancePage'))
 const AdminFinanceLedgerPage = lazy(() => import('@/pages/admin/AdminFinanceLedgerPage'))
 const AdminSalesProfitPage = lazy(() => import('@/pages/admin/AdminSalesProfitPage'))
 const AdminCostCenterPage = lazy(() => import('@/pages/admin/AdminCostCenterPage'))
+const AdminConsignmentContactsPage = lazy(
+  () => import('@/pages/admin/AdminConsignmentContactsPage'),
+)
 const AdminFundPage = lazy(() => import('@/pages/admin/AdminFundPage'))
 const AdminAuditLogsPage = lazy(() => import('@/pages/admin/AdminAuditLogsPage'))
 const AdminKuaishouIndustryPage = lazy(() => import('@/pages/admin/AdminKuaishouIndustryPage'))
@@ -166,6 +169,7 @@ function AdminApplication() {
               </Route>
               <Route element={<RequireRole roles={['admin']} />}>
                 <Route path="users" element={<AdminUsersPage />} />
+                <Route path="consignment-contacts" element={<AdminConsignmentContactsPage />} />
                 <Route path="platform-shops" element={<AdminPlatformShopsPage />} />
                 <Route path="platform-fulfillment" element={<AdminPlatformFulfillmentPage />} />
                 <Route path="audit-logs" element={<AdminAuditLogsPage />} />

apps/frontend/src/components/admin/ConsignmentManualMatchModal.tsx

@@ -28,6 +28,7 @@ import {
   resolveManualMatchRequirement,
   type ManualMatchType,
 } from '@/utils/consignment-manual-match'
+import { formatConsignmentContactSupporter } from '@/utils/consignment-contact'
 import { formatDateTime } from '@/utils/date-time'
 import { notifyVoucherConsume } from '@/utils/voucher-consume'
 
@@ -45,6 +46,10 @@ type Selected = {
   /** 供货打手（用于回显供货来源） */
   workerId?: number | null
   workerName?: string
+  /** 对接客服（用于履约前核对归属） */
+  contactSupporterName?: string
+  contactSupporterPhone?: string
+  contactSupporterWechat?: string
 }
 
 export type ConsignmentManualMatchModalProps = {
@@ -79,6 +84,11 @@ export default function ConsignmentManualMatchModal({
     workerId: number | null
     workerName: string
   } | null>(null)
+  const [inventoryContact, setInventoryContact] = useState<{
+    contactSupporterName: string
+    contactSupporterPhone: string
+    contactSupporterWechat: string
+  } | null>(null)
   const [selected, setSelected] = useState<Selected | null>(null)
   const [confirmedPartial, setConfirmedPartial] = useState(false)
   const [confirmedMismatch, setConfirmedMismatch] = useState(false)
@@ -94,6 +104,7 @@ export default function ConsignmentManualMatchModal({
     setConfirmedMismatch(false)
     setMatchNote('')
     setInventoryInboundAt('')
+    setInventoryContact(null)
   }
 
   const load = async () => {
@@ -116,6 +127,11 @@ export default function ConsignmentManualMatchModal({
           workerId: res.data?.inventory?.workerId ?? null,
           workerName: res.data?.inventory?.workerName || '',
         })
+        setInventoryContact({
+          contactSupporterName: res.data?.inventory?.contactSupporterName || '',
+          contactSupporterPhone: res.data?.inventory?.contactSupporterPhone || '',
+          contactSupporterWechat: res.data?.inventory?.contactSupporterWechat || '',
+        })
       } else if (workOrder) {
         const res = await fetchWorkOrderConsignmentMatchOptions(workOrder.workOrderId)
         setOptions(res.data?.options || [])
@@ -319,7 +335,8 @@ export default function ConsignmentManualMatchModal({
                               ? `${option.inventory.diamondLevel}钻`
                               : ''}{' '}
                             · 货源 {option.inventory.workerName || '未关联打手'} · 结算价 ¥
-                            {(Number(option.inventory.costPriceFen || 0) / 100).toFixed(2)}
+                            {(Number(option.inventory.costPriceFen || 0) / 100).toFixed(2)} ·
+                            对接客服 {formatConsignmentContactSupporter(option.inventory).text}
                             {option.inventory.inboundAt || option.inventory.createdAt ? (
                               <>
                                 {' '}
@@ -356,6 +373,9 @@ export default function ConsignmentManualMatchModal({
                               conflicts: option.conflicts,
                               workerId: option.inventory.workerId,
                               workerName: option.inventory.workerName,
+                              contactSupporterName: option.inventory.contactSupporterName,
+                              contactSupporterPhone: option.inventory.contactSupporterPhone,
+                              contactSupporterWechat: option.inventory.contactSupporterWechat,
                             })
                             setConfirmedPartial(false)
                             setConfirmedMismatch(false)
@@ -439,6 +459,9 @@ export default function ConsignmentManualMatchModal({
                             conflicts: order.conflicts,
                             workerId: inventoryWorker?.workerId ?? null,
                             workerName: inventoryWorker?.workerName || '',
+                            contactSupporterName: inventoryContact?.contactSupporterName || '',
+                            contactSupporterPhone: inventoryContact?.contactSupporterPhone || '',
+                            contactSupporterWechat: inventoryContact?.contactSupporterWechat || '',
                           })
                           setConfirmedPartial(false)
                           setConfirmedMismatch(false)
@@ -492,6 +515,9 @@ export default function ConsignmentManualMatchModal({
                   <Tag color="default">内部库存现货（无打手关联）</Tag>
                 )}
               </Descriptions.Item>
+              <Descriptions.Item label="对接客服">
+                {formatConsignmentContactSupporter(selected).text}
+              </Descriptions.Item>
               <Descriptions.Item label="匹配判定">
                 <Tag color={describeManualMatchType(selected.matchType).color}>
                   {describeManualMatchType(selected.matchType).label}

apps/frontend/src/layouts/AdminLayout.tsx

@@ -4,6 +4,7 @@ import {
   ApartmentOutlined,
   BellOutlined,
   BugOutlined,
+  CustomerServiceOutlined,
   DashboardOutlined,
   FileSearchOutlined,
   LogoutOutlined,
@@ -282,6 +283,11 @@ export default function AdminLayout() {
           label: '配置',
           children: [
             { key: '/admin/users', icon: <TeamOutlined />, label: '后台用户' },
+            {
+              key: '/admin/consignment-contacts',
+              icon: <CustomerServiceOutlined />,
+              label: '对接客服',
+            },
             { key: '/admin/platform-shops', icon: <SettingOutlined />, label: '平台配置' },
             { key: '/admin/platform-fulfillment', icon: <ShopOutlined />, label: '履约配置' },
           ],
@@ -850,6 +856,7 @@ function resolveSelectedKey(pathname: string) {
   if (pathname.startsWith('/admin/finance')) return '/admin/finance'
   if (pathname.startsWith('/admin/tasks')) return '/admin/tasks'
   if (pathname.startsWith('/admin/worker-platform')) return '/admin/worker-platform'
+  if (pathname.startsWith('/admin/consignment-contacts')) return '/admin/consignment-contacts'
   if (pathname.startsWith('/admin/kuaishou-industry')) return '/admin/kuaishou-industry'
   if (pathname === '/admin/platform-shops') return '/admin/platform-shops'
   return pathname

apps/frontend/src/pages/admin/AdminConsignmentContactsPage.tsx

@@ -0,0 +1,343 @@
+import { PlusOutlined, ReloadOutlined, SearchOutlined } from '@ant-design/icons'
+import { useQuery, useQueryClient } from '@tanstack/react-query'
+import {
+  App,
+  Button,
+  Card,
+  Form,
+  Input,
+  InputNumber,
+  Modal,
+  Select,
+  Space,
+  Switch,
+  Tag,
+  Typography,
+} from 'antd'
+import { useEffect, useState } from 'react'
+
+import PageHeader from '@/components/admin/PageHeader'
+import PercentTable from '@/components/common/PercentTable'
+import {
+  createAdminConsignmentContact,
+  deleteAdminConsignmentContact,
+  fetchAdminConsignmentContacts,
+  setAdminConsignmentContactEnabled,
+  updateAdminConsignmentContact,
+} from '@/services/admin/consignment'
+import type { ConsignmentContactSupporter } from '@/types/consignment'
+import { formatDateTime } from '@/utils/date-time'
+import type { TableColumnsType } from 'antd'
+
+const { Text } = Typography
+
+type ContactForm = {
+  name: string
+  phone?: string
+  wechat?: string
+  note?: string
+  sortOrder?: number
+  enabled?: boolean
+}
+
+const ENABLED_FILTER_OPTIONS = [
+  { label: '全部状态', value: '' },
+  { label: '启用中', value: 'true' },
+  { label: '已禁用', value: 'false' },
+]
+
+/**
+ * 配置 → 对接客服。
+ *
+ * 独立名单（不复用后台账号）：打手发布寄卖时必选，后台按人统计提成与快速联系。
+ * 已被寄卖记录引用的客服只能禁用，不能删除，保证历史单归属不丢。
+ */
+export default function AdminConsignmentContactsPage() {
+  const { message, modal } = App.useApp()
+  const queryClient = useQueryClient()
+  const [form] = Form.useForm<ContactForm>()
+
+  const [keywordInput, setKeywordInput] = useState('')
+  const [keyword, setKeyword] = useState('')
+  const [enabledFilter, setEnabledFilter] = useState('')
+  const [editingContact, setEditingContact] = useState<ConsignmentContactSupporter | null>(null)
+  const [formOpen, setFormOpen] = useState(false)
+  const [submitting, setSubmitting] = useState(false)
+  const [actionId, setActionId] = useState<number | null>(null)
+
+  useEffect(() => {
+    const timer = window.setTimeout(() => setKeyword(keywordInput.trim()), 300)
+    return () => window.clearTimeout(timer)
+  }, [keywordInput])
+
+  const query = useQuery({
+    queryKey: ['admin-consignment-contacts', keyword, enabledFilter],
+    queryFn: () =>
+      fetchAdminConsignmentContacts({
+        keyword: keyword || undefined,
+        enabled: enabledFilter || undefined,
+      }),
+  })
+
+  const items = query.data?.data.items || []
+  const total = Number(query.data?.data.total || 0)
+  const enabledCount = items.filter((item) => item.enabled).length
+
+  async function reload() {
+    await queryClient.invalidateQueries({ queryKey: ['admin-consignment-contacts'] })
+  }
+
+  function openCreate() {
+    setEditingContact(null)
+    form.resetFields()
+    form.setFieldsValue({ enabled: true, sortOrder: 0 })
+    setFormOpen(true)
+  }
+
+  function openEdit(record: ConsignmentContactSupporter) {
+    setEditingContact(record)
+    form.setFieldsValue({
+      name: record.name,
+      phone: record.phone,
+      wechat: record.wechat,
+      note: record.note,
+      sortOrder: record.sortOrder,
+      enabled: record.enabled,
+    })
+    setFormOpen(true)
+  }
+
+  async function handleSubmit() {
+    try {
+      const values = await form.validateFields()
+      setSubmitting(true)
+      const payload = {
+        name: values.name,
+        phone: values.phone || '',
+        wechat: values.wechat || '',
+        note: values.note || '',
+        sortOrder: Number(values.sortOrder || 0),
+        enabled: values.enabled !== false,
+      }
+      if (editingContact) {
+        await updateAdminConsignmentContact(editingContact.id, payload)
+        message.success('对接客服已更新')
+      } else {
+        await createAdminConsignmentContact(payload)
+        message.success('对接客服已新增')
+      }
+      setFormOpen(false)
+      setEditingContact(null)
+      await reload()
+    } catch (error: any) {
+      if (error?.errorFields) return
+      message.error(error?.message || '保存对接客服失败')
+    } finally {
+      setSubmitting(false)
+    }
+  }
+
+  async function handleToggleEnabled(record: ConsignmentContactSupporter, enabled: boolean) {
+    setActionId(record.id)
+    try {
+      await setAdminConsignmentContactEnabled(record.id, enabled)
+      message.success(enabled ? '已启用该对接客服' : '已禁用该对接客服')
+      await reload()
+    } catch (error: any) {
+      message.error(error?.message || '更新对接客服状态失败')
+    } finally {
+      setActionId(null)
+    }
+  }
+
+  function handleDelete(record: ConsignmentContactSupporter) {
+    modal.confirm({
+      title: `删除对接客服「${record.name}」？`,
+      content:
+        '只有未被任何寄卖记录使用的客服可以删除。已被使用的请改为「禁用」，历史寄卖单仍会保留对接客服信息。',
+      okText: '删除',
+      okType: 'danger',
+      cancelText: '取消',
+      onOk: async () => {
+        try {
+          await deleteAdminConsignmentContact(record.id)
+          message.success('对接客服已删除')
+          await reload()
+        } catch (error: any) {
+          message.error(error?.message || '删除对接客服失败')
+          throw error
+        }
+      },
+    })
+  }
+
+  const columns: TableColumnsType<ConsignmentContactSupporter> = [
+    {
+      title: '姓名',
+      key: 'name',
+      width: 160,
+      render: (_, record) => (
+        <Space direction="vertical" size={2}>
+          <Text strong>{record.name}</Text>
+          {record.note ? (
+            <Text type="secondary" style={{ fontSize: 12 }}>
+              {record.note}
+            </Text>
+          ) : null}
+        </Space>
+      ),
+    },
+    {
+      title: '手机号',
+      dataIndex: 'phone',
+      width: 150,
+      render: (value: string) => value || <Text type="secondary">-</Text>,
+    },
+    {
+      title: '微信号',
+      dataIndex: 'wechat',
+      width: 160,
+      render: (value: string) => value || <Text type="secondary">-</Text>,
+    },
+    {
+      title: '排序',
+      dataIndex: 'sortOrder',
+      width: 80,
+      render: (value: number) => value || 0,
+    },
+    {
+      title: '状态',
+      key: 'enabled',
+      width: 110,
+      render: (_, record) => (
+        <Space size={6}>
+          <Switch
+            size="small"
+            checked={record.enabled}
+            loading={actionId === record.id}
+            checkedChildren="启用"
+            unCheckedChildren="禁用"
+            onChange={(checked) => void handleToggleEnabled(record, checked)}
+          />
+          <Tag color={record.enabled ? 'green' : 'default'} style={{ marginInlineEnd: 0 }}>
+            {record.enabled ? '启用中' : '已禁用'}
+          </Tag>
+        </Space>
+      ),
+    },
+    {
+      title: '更新时间',
+      dataIndex: 'updatedAt',
+      width: 170,
+      render: (value: string) => formatDateTime(value),
+    },
+    {
+      title: '操作',
+      key: 'actions',
+      width: 140,
+      render: (_, record) => (
+        <Space size={4}>
+          <Button size="small" type="link" onClick={() => openEdit(record)}>
+            编辑
+          </Button>
+          <Button size="small" type="link" danger onClick={() => handleDelete(record)}>
+            删除
+          </Button>
+        </Space>
+      ),
+    },
+  ]
+
+  return (
+    <div>
+      <PageHeader
+        title="对接客服"
+        description="打手发布寄卖时必须选择对接客服；本名单独立于后台账号，用于提成归属与联系。"
+        extra={
+          <Button type="primary" icon={<PlusOutlined />} onClick={openCreate}>
+            新增对接客服
+          </Button>
+        }
+      />
+
+      <Card size="small" style={{ marginBottom: 16 }}>
+        <Space wrap size={12}>
+          <Input
+            allowClear
+            prefix={<SearchOutlined />}
+            placeholder="搜索姓名 / 手机 / 微信 / 备注"
+            value={keywordInput}
+            onChange={(event) => setKeywordInput(event.target.value)}
+            style={{ width: 280 }}
+          />
+          <Select
+            value={enabledFilter}
+            options={ENABLED_FILTER_OPTIONS}
+            onChange={setEnabledFilter}
+            style={{ width: 140 }}
+          />
+          <Button icon={<ReloadOutlined />} onClick={() => void query.refetch()}>
+            刷新
+          </Button>
+          <Text type="secondary">
+            共 {total} 个，本页启用 {enabledCount} 个
+          </Text>
+        </Space>
+      </Card>
+
+      <PercentTable<ConsignmentContactSupporter>
+        rowKey="id"
+        loading={query.isLoading}
+        columns={columns}
+        dataSource={items}
+        pagination={false}
+        size="small"
+      />
+
+      <Modal
+        title={editingContact ? `编辑对接客服 · ${editingContact.name}` : '新增对接客服'}
+        open={formOpen}
+        onCancel={() => {
+          setFormOpen(false)
+          setEditingContact(null)
+        }}
+        onOk={() => void handleSubmit()}
+        confirmLoading={submitting}
+        destroyOnClose
+      >
+        <Form form={form} layout="vertical">
+          <Form.Item
+            name="name"
+            label="姓名"
+            rules={[{ required: true, message: '请填写对接客服姓名' }]}
+          >
+            <Input placeholder="如：小张" maxLength={60} />
+          </Form.Item>
+          <Space size={12} style={{ width: '100%' }} align="start">
+            <Form.Item name="phone" label="手机号" style={{ width: 240 }}>
+              <Input placeholder="选填" maxLength={30} />
+            </Form.Item>
+            <Form.Item name="wechat" label="微信号" style={{ width: 240 }}>
+              <Input placeholder="选填" maxLength={60} />
+            </Form.Item>
+          </Space>
+          <Form.Item name="note" label="备注">
+            <Input.TextArea rows={2} placeholder="如：负责苏尔南寄卖 / 白班" maxLength={200} />
+          </Form.Item>
+          <Space size={24} align="start">
+            <Form.Item
+              name="sortOrder"
+              label="排序"
+              tooltip="数字越小越靠前；打手端默认选中第一个启用项"
+            >
+              <InputNumber min={0} max={9999} style={{ width: 140 }} />
+            </Form.Item>
+            <Form.Item name="enabled" label="启用" valuePropName="checked">
+              <Switch checkedChildren="启用" unCheckedChildren="禁用" />
+            </Form.Item>
+          </Space>
+        </Form>
+      </Modal>
+    </div>
+  )
+}

apps/frontend/src/pages/admin/panels/ConsignmentInventoryPanel.tsx

@@ -29,6 +29,7 @@ import { useState } from 'react'
 import ConsignmentEvidenceGallery from '@/components/admin/ConsignmentEvidenceGallery'
 import {
   archiveAdminConsignmentInventory,
+  fetchAdminConsignmentContacts,
   fetchAdminConsignmentInventories,
   fetchAdminConsignmentStats,
   returnAdminConsignmentInventory,
@@ -40,6 +41,7 @@ import ConsignmentManualMatchModal from '@/components/admin/ConsignmentManualMat
 import type { ConsignmentInventory, GiftEvidenceReviewStatus } from '@/types/consignment'
 import { fetchAdminSession } from '@/services/admin/auth'
 import { resolveAdminPermission } from '@/utils/admin-auth'
+import { formatConsignmentContactSupporter } from '@/utils/consignment-contact'
 import { describeGiftEvidence, resolveGiftEvidenceBadge } from '@/utils/consignment-evidence'
 import { CONSIGNMENT_SYSTEM_OPTIONS, CONSIGNMENT_ZONE_OPTIONS } from '@/utils/consignment-spec'
 import { formatDateTime } from '@/utils/date-time'
@@ -174,6 +176,18 @@ export default function ConsignmentInventoryPanel() {
     name: w.displayName || w.username,
   }))
 
+  // 对接客服名单：编辑现货时可改派对接人（含已禁用项，历史数据需要能显示原值）
+  const contactsQuery = useQuery({
+    queryKey: ['admin-consignment-contacts'],
+    queryFn: () => fetchAdminConsignmentContacts(),
+  })
+  const contactSupporterOptions = (contactsQuery.data?.data.items || []).map((item) => ({
+    label: `${item.name}${item.enabled ? '' : '（已禁用）'}${
+      item.phone ? ` · ${item.phone}` : item.wechat ? ` · ${item.wechat}` : ''
+    }`,
+    value: item.id,
+  }))
+
   // 数据查询
   const inventoriesQuery = useQuery({
     queryKey: [
@@ -255,6 +269,7 @@ export default function ConsignmentInventoryPanel() {
         workerId: values.workerId || undefined,
         workerName: selectedWorker?.name || editingItem.workerName || undefined,
         workerPhone: selectedWorker?.phone || editingItem.workerPhone || undefined,
+        contactSupporterId: values.contactSupporterId ?? null,
         remark: values.remark,
         allowMatching: values.allowMatching !== false,
       })
@@ -456,6 +471,22 @@ export default function ConsignmentInventoryPanel() {
         </div>
       ),
     },
+    {
+      title: '对接客服',
+      key: 'contactSupporter',
+      width: 150,
+      render: (_, record) => {
+        const contact = formatConsignmentContactSupporter(record)
+        return (
+          <div style={{ fontSize: 12 }}>
+            <div style={{ fontWeight: 600 }}>{contact.name || contact.text}</div>
+            {contact.contact ? (
+              <div style={{ color: '#8c8c8c', marginTop: 2 }}>{contact.contact}</div>
+            ) : null}
+          </div>
+        )
+      },
+    },
     {
       title: '凭证',
       key: 'evidence',
@@ -990,6 +1021,24 @@ export default function ConsignmentInventoryPanel() {
             </Col>
           </Row>
 
+          <Row gutter={16}>
+            <Col span={14}>
+              <Form.Item
+                name="contactSupporterId"
+                label="对接客服"
+                tooltip="用于提成归属与联系；发布寄卖时由卖家必选"
+              >
+                <Select
+                  allowClear
+                  showSearch
+                  optionFilterProp="label"
+                  placeholder="选择对接客服（选填）"
+                  options={contactSupporterOptions}
+                />
+              </Form.Item>
+            </Col>
+          </Row>
+
           <Form.Item name="sellerPaymentInfo" label="卖家收款信息">
             <Input />
           </Form.Item>
@@ -1082,6 +1131,23 @@ export default function ConsignmentInventoryPanel() {
                 <Text type="secondary">内部自营现货</Text>
               )}
             </Descriptions.Item>
+            <Descriptions.Item label="对接客服">
+              {(() => {
+                const contact = formatConsignmentContactSupporter(viewingItem)
+                return contact.name ? (
+                  <Space direction="vertical" size={2}>
+                    <Text strong>{contact.name}</Text>
+                    {contact.contact ? (
+                      <Text type="secondary" style={{ fontSize: 12 }}>
+                        {contact.contact}
+                      </Text>
+                    ) : null}
+                  </Space>
+                ) : (
+                  <Text type="secondary">未指定</Text>
+                )
+              })()}
+            </Descriptions.Item>
             <Descriptions.Item label="履约押金要求">
               {viewingItem.depositAmountFen ? (
                 <Tag color="gold">¥{(viewingItem.depositAmountFen / 100).toFixed(0)}</Tag>

apps/frontend/src/pages/admin/panels/ConsignmentSubmissionsPanel.tsx

@@ -40,6 +40,7 @@ import { fetchAdminSession } from '@/services/admin/auth'
 import { fetchAdminWorkerUsers } from '@/services/admin/worker-platform'
 import type { ConsignmentSubmission, GiftEvidenceReviewStatus } from '@/types/consignment'
 import { resolveAdminPermission } from '@/utils/admin-auth'
+import { formatConsignmentContactSupporter } from '@/utils/consignment-contact'
 import { describeGiftEvidence, resolveGiftEvidenceBadge } from '@/utils/consignment-evidence'
 import { CONSIGNMENT_SYSTEM_OPTIONS, CONSIGNMENT_ZONE_OPTIONS } from '@/utils/consignment-spec'
 import { formatDateTime } from '@/utils/date-time'
@@ -271,6 +272,22 @@ export default function ConsignmentSubmissionsPanel() {
         </div>
       ),
     },
+    {
+      title: '对接客服',
+      key: 'contactSupporter',
+      width: 150,
+      render: (_, record) => {
+        const contact = formatConsignmentContactSupporter(record)
+        return (
+          <div style={{ fontSize: 12 }}>
+            <div style={{ fontWeight: 600 }}>{contact.name || contact.text}</div>
+            {contact.contact ? (
+              <div style={{ color: '#8c8c8c', marginTop: 2 }}>{contact.contact}</div>
+            ) : null}
+          </div>
+        )
+      },
+    },
     {
       title: '提报凭证（游戏主页截图）',
       key: 'submissionScreenshots',
@@ -536,6 +553,10 @@ export default function ConsignmentSubmissionsPanel() {
                 <span>
                   联系方式：<Text strong>{approveModalItem?.contactInfo || '-'}</Text>
                 </span>
+                <span>
+                  对接客服：
+                  <Text strong>{formatConsignmentContactSupporter(approveModalItem).text}</Text>
+                </span>
                 <span>
                   游戏ID：<Text strong>{approveModalItem?.sellerGameId || '-'}</Text>
                 </span>
@@ -852,6 +873,23 @@ export default function ConsignmentSubmissionsPanel() {
                 <Text type="secondary">未关联打手账号</Text>
               )}
             </Descriptions.Item>
+            <Descriptions.Item label="对接客服">
+              {(() => {
+                const contact = formatConsignmentContactSupporter(viewingSubmission)
+                return contact.name ? (
+                  <Space direction="vertical" size={2}>
+                    <Text strong>{contact.name}</Text>
+                    {contact.contact ? (
+                      <Text type="secondary" style={{ fontSize: 12 }}>
+                        {contact.contact}
+                      </Text>
+                    ) : null}
+                  </Space>
+                ) : (
+                  <Text type="secondary">未指定</Text>
+                )
+              })()}
+            </Descriptions.Item>
             <Descriptions.Item label="履约押金要求">
               {viewingSubmission.depositAmountFen ? (
                 <Tag color="gold">¥{(viewingSubmission.depositAmountFen / 100).toFixed(0)}</Tag>

apps/frontend/src/pages/admin/panels/WorkOrdersPanel.tsx

@@ -92,6 +92,7 @@ import { notifyVoucherConsume } from '@/utils/voucher-consume'
 import type { ConsignmentFulfillmentInfo, WorkOrderInventoryMatchCheck } from '@/types/consignment'
 import type { UploadedFile, WorkOrder, WorkOrderShare } from '@/types/worker-platform'
 import { canManuallyMatchConsignmentOrder } from '@/utils/consignment-manual-match'
+import { formatConsignmentContactSupporter } from '@/utils/consignment-contact'
 import {
   isConsignmentOrder,
   isInternalConsignmentOrder,
@@ -1644,10 +1645,15 @@ export default function WorkOrdersPanel() {
               </Typography.Text>
             ) : null}
             {consignment ? (
-              <Tag color="purple" style={{ marginTop: 2, width: 'fit-content' }}>
+              <Space size={[4, 4]} wrap>
-                寄卖单号: {resolveConsignmentNo(consignment) || '-'} (成本: ¥
+                <Tag color="purple" style={{ marginTop: 2, width: 'fit-content' }}>
-                {((Number(consignment.costPriceFen) || 0) / 100).toFixed(2)})
+                  寄卖单号: {resolveConsignmentNo(consignment) || '-'} (成本: ¥
-              </Tag>
+                  {((Number(consignment.costPriceFen) || 0) / 100).toFixed(2)})
+                </Tag>
+                <Tag color="cyan" style={{ marginTop: 2, width: 'fit-content' }}>
+                  对接客服: {formatConsignmentContactSupporter(consignment).text}
+                </Tag>
+              </Space>
             ) : null}
           </div>
         )
@@ -2317,6 +2323,11 @@ export default function WorkOrdersPanel() {
                     </Typography.Text>
                   </Descriptions.Item>
                 ) : null}
+                {detailConsignment ? (
+                  <Descriptions.Item label="对接客服">
+                    {formatConsignmentContactSupporter(detailConsignment).text}
+                  </Descriptions.Item>
+                ) : null}
                 <Descriptions.Item label="状态">
                   <Tag color={resolveStatusColor(detailOrder.status)}>
                     {formatStatus(detailOrder.status)}
@@ -2655,6 +2666,13 @@ export default function WorkOrdersPanel() {
                               </Space>
                             </Descriptions.Item>
                           ) : null}
+                          {isConsignment ? (
+                            <Descriptions.Item label="对接客服" span={2}>
+                              <span className="worker-order-detail-value">
+                                {formatConsignmentContactSupporter(consignmentInfo).text}
+                              </span>
+                            </Descriptions.Item>
+                          ) : null}
                           <Descriptions.Item
                             label={isConsignment ? '卖家备注' : '打手备注'}
                             span={2}
@@ -4095,6 +4113,9 @@ export default function WorkOrdersPanel() {
                             供货打手: {inv.workerName} ({inv.workerPhone || '无手机号'})
                           </Tag>
                         ) : null}
+                        <Tag color="cyan">
+                          对接客服: {formatConsignmentContactSupporter(inv).text}
+                        </Tag>
                         {inv.depositAmountFen != null ? (
                           <Tag color="warning">
                             履约押金: ¥{(inv.depositAmountFen / 100).toFixed(2)}

apps/frontend/src/pages/worker/WorkerConsignmentPage.tsx

@@ -31,6 +31,7 @@ import {
   Pagination,
   Radio,
   Row,
+  Select,
   Space,
   Tabs,
   Tag,
@@ -43,6 +44,7 @@ import ImageUpload from '@/components/files/ImageUpload'
 import { WorkerContactModal } from '@/components/worker/WorkerContactModal'
 import {
   confirmWorkerConsignmentFriendAdded,
+  fetchWorkerConsignmentContacts,
   fetchWorkerConsignmentPriceSuggestion,
   fetchWorkerConsignments,
   fetchWorkerProfile,
@@ -56,6 +58,7 @@ import {
   SURNAN_PUBLISH_SYSTEM_OPTIONS,
   SURNAN_PUBLISH_ZONE_OPTIONS,
 } from '@/utils/consignment-spec'
+import { formatConsignmentContactSupporter } from '@/utils/consignment-contact'
 import { formatGiftCooldownRemaining } from '@/utils/consignment-cooldown'
 import { canWorkerPublishConsignment } from '@/utils/consignment-whitelist'
 import { formatDateTime } from '@/utils/date-time'
@@ -199,6 +202,15 @@ export default function WorkerConsignmentPage() {
       }),
   })
 
+  // 发布寄卖必填「对接客服」：只取启用名单，默认选第一个
+  const consignmentContactsQuery = useQuery({
+    queryKey: ['worker-consignment-contacts'],
+    queryFn: () => fetchWorkerConsignmentContacts(),
+    staleTime: 60_000,
+  })
+  const contactSupporters = consignmentContactsQuery.data?.data.items || []
+  const firstContactSupporterId = contactSupporters[0]?.id ?? null
+
   // 切换标签页时自动刷新最新数据
   useEffect(() => {
     if (activeTab === 'records') {
@@ -261,6 +273,14 @@ export default function WorkerConsignmentPage() {
     }
   }, [worker, form])
 
+  // 名单异步加载完成后补默认值；用户已经选过则不覆盖
+  useEffect(() => {
+    if (firstContactSupporterId == null) return
+    if (form.getFieldValue('contactSupporterId') == null) {
+      form.setFieldsValue({ contactSupporterId: firstContactSupporterId })
+    }
+  }, [firstContactSupporterId, form])
+
   useEffect(() => {
     if (profileQuery.isLoading) return
     if (typeof window === 'undefined') return
@@ -368,6 +388,15 @@ export default function WorkerConsignmentPage() {
       return
     }
 
+    if (contactSupporters.length === 0) {
+      message.error('暂无可选的对接客服，请联系管理员在「配置 - 对接客服」中添加后再发布')
+      return
+    }
+    if (values.contactSupporterId == null) {
+      message.error('请选择对接客服')
+      return
+    }
+
     const urls = screenshots.map((f) => f.url).filter(Boolean)
     if (urls.length === 0) {
       message.error('请上传游戏主页截图以供核验')
@@ -412,10 +441,14 @@ export default function WorkerConsignmentPage() {
         screenshotsJson: urls,
         sellerNote: values.sellerNote,
         depositAmountFen: publishDepositFen,
+        contactSupporterId: Number(values.contactSupporterId),
       })
 
       message.success(`寄卖提报成功，已暂扣履约押金 ¥${publishDepositYuan.toFixed(0)}`)
       form.resetFields()
+      if (firstContactSupporterId != null) {
+        form.setFieldsValue({ contactSupporterId: firstContactSupporterId })
+      }
       setPriceState({ status: 'idle' })
       lastPriceQueryKeyRef.current = ''
       setScreenshots([])
@@ -662,6 +695,14 @@ export default function WorkerConsignmentPage() {
                     }
                   />
 
+                  {!consignmentContactsQuery.isLoading && contactSupporters.length === 0 ? (
+                    <Alert
+                      type="warning"
+                      showIcon
+                      message="暂无可选的对接客服，请联系管理员在「配置 - 对接客服」中添加后再发布"
+                    />
+                  ) : null}
+
                   <Divider plain className="worker-consignment-divider">
                     规格与价格
                   </Divider>
@@ -807,6 +848,35 @@ export default function WorkerConsignmentPage() {
                   </Divider>
 
                   <Row gutter={[12, 0]}>
+                    <Col xs={24} sm={12}>
+                      <Form.Item
+                        name="contactSupporterId"
+                        label="对接客服"
+                        rules={[{ required: true, message: '请选择对接客服' }]}
+                        extra={
+                          contactSupporters.length === 0
+                            ? '暂无可选客服，请联系管理员配置'
+                            : '用于后续提成归属与联系'
+                        }
+                      >
+                        <Select
+                          placeholder="请选择对接客服"
+                          options={contactSupporters.map((item) => ({
+                            value: item.id,
+                            label: `${item.name}${
+                              item.phone
+                                ? ` · ${item.phone}`
+                                : item.wechat
+                                  ? ` · ${item.wechat}`
+                                  : ''
+                            }`,
+                          }))}
+                          notFoundContent="暂无启用中的对接客服"
+                          showSearch
+                          optionFilterProp="label"
+                        />
+                      </Form.Item>
+                    </Col>
                     <Col xs={24} sm={12}>
                       <Form.Item
                         name="sellerContact"
@@ -1334,6 +1404,9 @@ function ConsignmentRecordCard({
           <span>
             押金 <strong>¥{(Number(record.depositAmountFen || 0) / 100).toFixed(2)}</strong>
           </span>
+          <span>
+            对接客服 <strong>{formatConsignmentContactSupporter(record).text}</strong>
+          </span>
           {record.workOrderId ? <span>履约单 #{record.workOrderId}</span> : null}
         </div>
         {record.reviewNote ? (

apps/frontend/src/services/admin/consignment.ts

@@ -1,5 +1,6 @@
-import { apiGet, apiPatch, apiPost, apiPut } from '@/lib/http'
+import { apiDelete, apiGet, apiPatch, apiPost, apiPut } from '@/lib/http'
 import type {
+  ConsignmentContactSupporter,
   ConsignmentInventory,
   ConsignmentStatsSummary,
   ConsignmentSubmission,
@@ -8,6 +9,43 @@ import type {
   WorkOrderInventoryMatchOptions,
 } from '@/types/consignment'
 
+// --- 对接客服名单 ---
+
+export function fetchAdminConsignmentContacts(params?: { keyword?: string; enabled?: string }) {
+  return apiGet<{ items: ConsignmentContactSupporter[]; total: number }>(
+    '/api/v1/admin/worker-platform/consignment/contacts',
+    params,
+  )
+}
+
+export function createAdminConsignmentContact(payload: Record<string, unknown>) {
+  return apiPost<ConsignmentContactSupporter>(
+    '/api/v1/admin/worker-platform/consignment/contacts',
+    payload,
+  )
+}
+
+export function updateAdminConsignmentContact(
+  id: number | string,
+  payload: Record<string, unknown>,
+) {
+  return apiPut<ConsignmentContactSupporter>(
+    `/api/v1/admin/worker-platform/consignment/contacts/${id}`,
+    payload,
+  )
+}
+
+export function setAdminConsignmentContactEnabled(id: number | string, enabled: boolean) {
+  return apiPatch<ConsignmentContactSupporter>(
+    `/api/v1/admin/worker-platform/consignment/contacts/${id}/enabled`,
+    { enabled },
+  )
+}
+
+export function deleteAdminConsignmentContact(id: number | string) {
+  return apiDelete<{ deleted: boolean }>(`/api/v1/admin/worker-platform/consignment/contacts/${id}`)
+}
+
 // --- 库存管理 ---
 
 export function fetchAdminConsignmentInventories(params?: Record<string, unknown>) {

apps/frontend/src/services/worker.ts

@@ -25,7 +25,11 @@ import type {
   WorkerUser,
   WorkerWalletLedger,
 } from '@/types/worker-platform'
-import type { ConsignmentBuyerInfo, ConsignmentSellerInfo } from '@/types/consignment'
+import type {
+  ConsignmentBuyerInfo,
+  ConsignmentContactSupporter,
+  ConsignmentSellerInfo,
+} from '@/types/consignment'
 
 import { getWorkerDeviceId } from '@/utils/worker-auth'
 
@@ -392,6 +396,8 @@ export type WorkerConsignmentPublishPayload = {
   screenshotsJson: string[]
   sellerNote?: string
   depositAmountFen?: number
+  /** 对接客服名单 id（必填，发布时选定） */
+  contactSupporterId: number
 }
 
 export type WorkerConsignmentItem = {
@@ -409,6 +415,10 @@ export type WorkerConsignmentItem = {
   resultInventoryId?: number | string | null
   screenshotsJson: string[]
   contentJson: Record<string, unknown>
+  contactSupporterId?: number | null
+  contactSupporterName?: string
+  contactSupporterPhone?: string
+  contactSupporterWechat?: string
   createdAt: string
 }
 
@@ -450,6 +460,10 @@ export type WorkerConsignmentRecord = {
   brillianceCount: number
   askingPriceFen: number
   depositAmountFen: number
+  contactSupporterId?: number | null
+  contactSupporterName?: string
+  contactSupporterPhone?: string
+  contactSupporterWechat?: string
   reviewNote: string
   screenshotsJson: string[]
   giftEvidenceImages?: string[]
@@ -507,6 +521,11 @@ export function publishWorkerConsignment(payload: WorkerConsignmentPublishPayloa
   return apiPost<WorkerConsignmentItem>('/api/v1/worker/consignment/publish', payload)
 }
 
+/** 发布寄卖时的「对接客服」下拉（仅启用中的名单）。 */
+export function fetchWorkerConsignmentContacts() {
+  return apiGet<{ items: ConsignmentContactSupporter[] }>('/api/v1/worker/consignment/contacts')
+}
+
 export function fetchWorkerConsignments(params: WorkerConsignmentListParams = {}) {
   return apiGet<WorkerConsignmentListResponse>(
     '/api/v1/worker/consignment/my-items',

apps/frontend/src/types/consignment.ts

@@ -7,6 +7,31 @@
  */
 export type GiftEvidenceReviewStatus = 'none' | 'pending' | 'accepted' | 'submitted'
 
+/**
+ * 寄卖「对接客服」名单项。
+ *
+ * 独立名单（不是后台账号）：发布寄卖时必选，后台用于统计提成与联系。
+ */
+export type ConsignmentContactSupporter = {
+  id: number
+  name: string
+  phone: string
+  wechat: string
+  note: string
+  enabled: boolean
+  sortOrder: number
+  createdAt: string
+  updatedAt: string
+}
+
+/** 提报单 / 现货 / 工单物料上的对接客服快照字段。 */
+export type ConsignmentContactFields = {
+  contactSupporterId?: number | null
+  contactSupporterName?: string
+  contactSupporterPhone?: string
+  contactSupporterWechat?: string
+}
+
 /**
  * 客服列表 / 详情接口额外返回的寄卖凭证字段（提报列表与库存列表都有）。
  *
@@ -34,51 +59,52 @@ export type ConsignmentEvidenceFields = {
   giftEvidenceReviewStatus?: GiftEvidenceReviewStatus
 }
 
-export type ConsignmentInventory = ConsignmentEvidenceFields & {
+export type ConsignmentInventory = ConsignmentEvidenceFields &
-  id: number
+  ConsignmentContactFields & {
-  inventoryNo: string
+    id: number
-  gameName: string
+    inventoryNo: string
-  categoryId: number | null
+    gameName: string
-  categoryName?: string
+    categoryId: number | null
-  itemName: string
+    categoryName?: string
-  system: string
+    itemName: string
-  serverZone: string
+    system: string
-  series: string
+    serverZone: string
-  diamondLevel: number
+    series: string
-  brillianceCount: number
+    diamondLevel: number
-  costPriceFen: number
+    brillianceCount: number
-  buyerName: string
+    costPriceFen: number
-  shopName: string
+    buyerName: string
-  inboundBatch: string
+    shopName: string
-  sellerContact: string
+    inboundBatch: string
-  sellerGameId: string
+    sellerContact: string
-  sellerPaymentInfo: string
+    sellerGameId: string
-  sellerPhone: string
+    sellerPaymentInfo: string
-  credentialsJson: Record<string, unknown>
+    sellerPhone: string
-  screenshotsJson: string[]
+    credentialsJson: Record<string, unknown>
-  remark: string
+    screenshotsJson: string[]
-  allowMatching: boolean
+    remark: string
-  status: 'in_stock' | 'consumed' | 'archived'
+    allowMatching: boolean
-  allocationStatus: string
+    status: 'in_stock' | 'consumed' | 'archived'
-  boundWorkOrderId: number | null
+    allocationStatus: string
-  boundPlatformOrderId: string
+    boundWorkOrderId: number | null
-  sourceType: 'manual' | 'worker_portal' | 'recycle'
+    boundPlatformOrderId: string
-  sourceSubmissionId: number | null
+    sourceType: 'manual' | 'worker_portal' | 'recycle'
-  /** 来源提报单号（提报单号即寄卖单号）；客服手工入库的现货为空字符串。 */
+    sourceSubmissionId: number | null
-  sourceSubmissionNo?: string
+    /** 来源提报单号（提报单号即寄卖单号）；客服手工入库的现货为空字符串。 */
-  workerId?: number | null
+    sourceSubmissionNo?: string
-  workerName?: string
+    workerId?: number | null
-  workerPhone?: string
+    workerName?: string
-  /** 被指派执行本次履约的打手（卖家之外的第三人）；workerId 始终是卖家。 */
+    workerPhone?: string
-  assignedWorkerId?: number | null
+    /** 被指派执行本次履约的打手（卖家之外的第三人）；workerId 始终是卖家。 */
-  depositAmountFen?: number
+    assignedWorkerId?: number | null
-  inboundAt: string
+    depositAmountFen?: number
-  consumedAt: string | null
+    inboundAt: string
-  createdAt: string
+    consumedAt: string | null
-  updatedAt: string
+    createdAt: string
-  /** 关联履约工单的买家资料（加好友及主页截图） */
+    updatedAt: string
-  buyerInfo?: ConsignmentBuyerInfo | null
+    /** 关联履约工单的买家资料（加好友及主页截图） */
-}
+    buyerInfo?: ConsignmentBuyerInfo | null
+  }
 
 export type ConsignmentSellerInfo = {
   characterName: string
@@ -112,40 +138,46 @@ export type ConsignmentFulfillmentInfo = {
   costPriceFen?: number
   fulfillmentType?: string
   workerId?: number | null
+  /** 对接客服（履约时从现货复制到工单物料，用于工单侧联系） */
+  contactSupporterId?: number | null
+  contactSupporterName?: string
+  contactSupporterPhone?: string
+  contactSupporterWechat?: string
   [key: string]: unknown
 }
 
-export type ConsignmentSubmission = ConsignmentEvidenceFields & {
+export type ConsignmentSubmission = ConsignmentEvidenceFields &
-  id: number
+  ConsignmentContactFields & {
-  submissionNo: string
+    id: number
-  gameName: string
+    submissionNo: string
-  categoryId: number | null
+    gameName: string
-  categoryName?: string
+    categoryId: number | null
-  itemName: string
+    categoryName?: string
-  system: string
+    itemName: string
-  serverZone: string
+    system: string
-  series: string
+    serverZone: string
-  diamondLevel: number
+    series: string
-  brillianceCount: number
+    diamondLevel: number
-  sellerGameId: string
+    brillianceCount: number
-  sellerPaymentInfo: string
+    sellerGameId: string
-  sellerPhone: string
+    sellerPaymentInfo: string
-  contactInfo: string
+    sellerPhone: string
-  contentJson: Record<string, unknown>
+    contactInfo: string
-  screenshotsJson: string[]
+    contentJson: Record<string, unknown>
-  askingPriceFen: number
+    screenshotsJson: string[]
-  workerId?: number | null
+    askingPriceFen: number
-  workerName?: string
+    workerId?: number | null
-  workerPhone?: string
+    workerName?: string
-  depositAmountFen?: number
+    workerPhone?: string
-  status: 'pending_review' | 'approved' | 'rejected'
+    depositAmountFen?: number
-  reviewNote: string
+    status: 'pending_review' | 'approved' | 'rejected'
-  reviewerName: string
+    reviewNote: string
-  reviewedAt: string | null
+    reviewerName: string
-  resultInventoryId: number | null
+    reviewedAt: string | null
-  createdAt: string
+    resultInventoryId: number | null
-  updatedAt: string
+    createdAt: string
-}
+    updatedAt: string
+  }
 
 export type ConsignmentStatsSummary = {
   totalInStockCount: number

apps/frontend/src/utils/consignment-contact.ts

@@ -0,0 +1,37 @@
+/** 寄卖「对接客服」展示工具：后台列表、详情、工单与打手端统一口径。 */
+export type ConsignmentContactDisplay = {
+  /** 姓名；没有对接客服时为空串 */
+  name: string
+  /** 联系方式（电话 / 微信），没有时为空串 */
+  contact: string
+  /** 姓名 + 联系方式，列表里直接展示 */
+  text: string
+}
+
+type ConsignmentContactLike =
+  | {
+      contactSupporterName?: string | null
+      contactSupporterPhone?: string | null
+      contactSupporterWechat?: string | null
+    }
+  | null
+  | undefined
+
+export function formatConsignmentContactSupporter(
+  source: ConsignmentContactLike,
+  emptyText = '未指定',
+): ConsignmentContactDisplay {
+  const name = String(source?.contactSupporterName || '').trim()
+  const phone = String(source?.contactSupporterPhone || '').trim()
+  const wechat = String(source?.contactSupporterWechat || '').trim()
+
+  const parts: string[] = []
+  if (phone) parts.push(`电话 ${phone}`)
+  if (wechat) parts.push(`微信 ${wechat}`)
+  const contact = parts.join(' · ')
+
+  if (!name) {
+    return { name: '', contact, text: contact || emptyText }
+  }
+  return { name, contact, text: contact ? `${name} · ${contact}` : name }
+}

apps/frontend/tests/consignment-contact.test.ts

@@ -0,0 +1,29 @@
+import assert from 'node:assert/strict'
+import test from 'node:test'
+
+import { formatConsignmentContactSupporter } from '../src/utils/consignment-contact.ts'
+
+test('对接客服：姓名 + 电话/微信一起展示', () => {
+  const display = formatConsignmentContactSupporter({
+    contactSupporterName: '小张',
+    contactSupporterPhone: '13800001111',
+    contactSupporterWechat: 'wx_zhang',
+  })
+  assert.equal(display.name, '小张')
+  assert.equal(display.contact, '电话 13800001111 · 微信 wx_zhang')
+  assert.equal(display.text, '小张 · 电话 13800001111 · 微信 wx_zhang')
+})
+
+test('对接客服：只有姓名时不拼联系方式', () => {
+  const display = formatConsignmentContactSupporter({ contactSupporterName: '小李' })
+  assert.equal(display.text, '小李')
+})
+
+test('对接客服：历史数据没有姓名时回退为未指定', () => {
+  assert.equal(formatConsignmentContactSupporter(null).text, '未指定')
+  assert.equal(formatConsignmentContactSupporter({}).text, '未指定')
+})
+
+test('对接客服：自定义空值文案', () => {
+  assert.equal(formatConsignmentContactSupporter(undefined, '-').text, '-')
+})