feat(finance): P2 手动退款登记与成本异常闭环

- 迁移 112：order_refunds（订单项级退款，整单拆多条共享 batch_no，source/external_ref 预留平台 API）+ cost_exceptions.resolution_note - 新服务 order-refund-service：整单/指定商品退款、可退金额校验、撤销、全额退完同步 pay_status - 销售事实改为按有效退款记录冲减；无记录时仍兼容 pay_status=refunded 的历史全额退款 - 订单详情新增退款登记与退款记录表，商品明细显示收入/已退/可退 - 全额退款自动关闭该订单项成本异常并写处理备注；成本异常处理改为带备注弹窗 - 财务事件 UNION 接入退款记录，文档同步 P2 状态与 API
2026-10-24 17:18:51 +08:00
parent a78cc1f984
commit faf56e567e
18 changed files with 1127 additions and 48 deletions
@@ -32,6 +32,23 @@ const FINANCE_EVENTS_CTE = `

    UNION ALL

+    SELECT
+      'order_refund'::text,
+      r.id::bigint,
+      r.refunded_at,
+      r.amount_fen,
+      '订单退款'::text,
+      o.platform_order_id::text,
+      COALESCE(NULLIF(CONCAT_WS('/', NULLIF(o.provider, ''), NULLIF(o.platform, '')), ''), '其他')::text,
+      r.created_at,
+      NULL::timestamptz
+    FROM order_refunds r
+    JOIN orders o ON o.id = r.order_id
+    WHERE r.status = 'confirmed'
+
+    UNION ALL
+
+    -- 历史/平台标记的全额退款：没有退款明细时按订单全额冲减（兼容旧数据）。
    SELECT
      'order_refund'::text,
      o.id::bigint,
@@ -45,6 +62,10 @@ const FINANCE_EVENTS_CTE = `
    FROM orders o
    WHERE o.pay_status = 'refunded'
      AND o.total_amount > 0
+      AND NOT EXISTS (
+        SELECT 1 FROM order_refunds r
+        WHERE r.order_id = o.id AND r.status = 'confirmed'
+      )

    UNION ALL

@@ -6,6 +6,7 @@ import {
  listOrderItemsByOrderIds,
 } from '../../repositories/order-item-repo.js'
 import { getOrderById, listOrders } from '../../repositories/order-repo.js'
+import { listOrderRefunds } from '../finance/order-refund-service.js'
 import {
  getTaskById,
  listTasks,
@@ -181,10 +182,11 @@ export async function getAdminOrderDetail(
    })
  }

-  const [items, tasks, workOrders] = await Promise.all([
+  const [items, tasks, workOrders, refunds] = await Promise.all([
    listOrderItemsByOrderId(order.id),
    listTasksByOrderId(order.id),
    listWorkOrdersByOrderId(order.id),
+    listOrderRefunds(order.id),
  ])
  const kuaishouIndustryVouchers = await listKuaishouIndustryVouchersByOid(order.platform_order_id)
  const itemSummary = summarizeOrderItems(items, order, kuaishouIndustryVouchers)
@@ -236,21 +238,31 @@ export async function getAdminOrderDetail(
      workOrderCount: workOrders.length,
      canClaimH5: fulfillment.canClaimH5,
    },
-    items: items.map((item) => ({
-      orderItemId: Number(item.id),
-      skuCode: item.sku_code,
-      skuName: item.sku_name,
-      itemTitle: resolveOrderItemTitle(item, order, kuaishouIndustryVouchers),
-      skuNick: resolveOrderItemSkuNick(item, order, kuaishouIndustryVouchers),
-      matchSku: resolveOrderItemMatchSku(item, order, kuaishouIndustryVouchers),
-      quantity: item.quantity,
-      fulfillmentMode: normalizeOrderItemFulfillmentMode(item.fulfillment_mode),
-      deliveryMode: resolveOrderItemDeliveryMode(tasks, item.id),
-      spec:
-        item.spec_json && typeof item.spec_json === 'object'
-          ? item.spec_json
-          : JSON.parse(String(item.spec_json || '{}')),
-    })),
+    items: items.map((item) => {
+      const revenueFen = Math.max(0, Number(item.revenue_amount_fen || 0))
+      const refundedFen = refunds
+        .filter((refund) => refund.status === 'confirmed' && refund.orderItemId === Number(item.id))
+        .reduce((sum, refund) => sum + refund.amountFen, 0)
+      return {
+        orderItemId: Number(item.id),
+        skuCode: item.sku_code,
+        skuName: item.sku_name,
+        itemTitle: resolveOrderItemTitle(item, order, kuaishouIndustryVouchers),
+        skuNick: resolveOrderItemSkuNick(item, order, kuaishouIndustryVouchers),
+        matchSku: resolveOrderItemMatchSku(item, order, kuaishouIndustryVouchers),
+        quantity: item.quantity,
+        revenueFen,
+        refundedFen,
+        refundableFen: Math.max(0, revenueFen - refundedFen),
+        fulfillmentMode: normalizeOrderItemFulfillmentMode(item.fulfillment_mode),
+        deliveryMode: resolveOrderItemDeliveryMode(tasks, item.id),
+        spec:
+          item.spec_json && typeof item.spec_json === 'object'
+            ? item.spec_json
+            : JSON.parse(String(item.spec_json || '{}')),
+      }
+    }),
+    refunds,
    tasks: tasks.map((task) => mapAdminTaskSummary(task)),
    kuaishouIndustryVouchers: kuaishouIndustryVouchers.map(mapAdminKuaishouIndustryVoucher),
    operations: {
@@ -273,6 +273,7 @@ export type CostExceptionRow = {
  created_at: string
  resolved_at: string | null
  resolved_by_admin_user_id: number | null
+  resolution_note: string
 }

 export type OrderItemCostContext = {
@@ -557,6 +558,7 @@ export function mapCostException(row: CostExceptionRow) {
    resolvedByAdminUserId: row.resolved_by_admin_user_id
      ? Number(row.resolved_by_admin_user_id)
      : null,
+    resolutionNote: row.resolution_note || '',
  }
 }

@@ -724,14 +724,18 @@ export async function resolveAdminCostException(
    })
  }
  const now = nowIso()
+  const note = text(payload.note ?? payload.resolutionNote ?? payload.resolution_note).slice(0, 300)
  const result = await query<CostExceptionRow>(
    `
      UPDATE cost_exceptions
-      SET status = $1, resolved_at = $2, resolved_by_admin_user_id = $3
+      SET status = $1,
+          resolved_at = $2,
+          resolved_by_admin_user_id = $3,
+          resolution_note = $5
      WHERE id = $4
      RETURNING *
    `,
-    [status, now, session.userId, id],
+    [status, now, session.userId, id, note],
  )
  return { exception: mapCostException(requiredRow(result.rows[0], '成本异常不存在')) }
 }
@@ -0,0 +1,436 @@
+/**
+ * 订单退款（P2 手动先行）：
+ *   1. 手动登记退款 → order_refunds（一条记录 = 一个订单项）；
+ *   2. 整单退款按订单项拆成多条、共享 batch_no；
+ *   3. 全额退完后把订单 pay_status 置为 refunded，并关闭该订单项的成本异常；
+ *   4. 重算当天销售事实，净收入与毛利立即冲减。
+ *
+ * 后续接平台退款 API 时，只需写 source='api'/'platform' 的记录，其余逻辑复用。
+ */
+import { query, withTransaction } from '../../db/client.js'
+import type { AdminSession } from '../admin/admin-auth-service.js'
+import { createHttpError } from '../../utils/http.js'
+import { generateRefundNo } from '../../utils/random.js'
+import { nowIso } from '../../utils/time.js'
+import { rebuildSalesDailyFacts } from './sales-facts-service.js'
+
+export type OrderRefundRow = {
+  id: number
+  refund_no: string
+  batch_no: string
+  order_id: number
+  order_item_id: number
+  amount_fen: number
+  reason: string
+  note: string
+  source: string
+  status: string
+  refunded_at: string
+  operator_admin_user_id: number | null
+  operator_name?: string | null
+  voided_at: string | null
+  void_reason: string
+  created_at: string
+  sku_name?: string | null
+}
+
+export type OrderRefund = {
+  id: number
+  refundNo: string
+  batchNo: string
+  orderId: number
+  orderItemId: number
+  skuName: string
+  amountFen: number
+  reason: string
+  note: string
+  source: string
+  status: string
+  refundedAt: string
+  operatorAdminUserId: number | null
+  operatorName: string
+  voidedAt: string | null
+  voidReason: string
+  createdAt: string
+}
+
+export type CreateManualRefundInput = {
+  orderId: number | string
+  orderItemId?: number | string | null | undefined
+  amountFen?: number | string | null | undefined
+  reason?: string | undefined
+  note?: string | undefined
+  refundedAt?: string | undefined
+}
+
+export async function listOrderRefunds(orderId: number | string): Promise<OrderRefund[]> {
+  const id = normalizeId(orderId, '订单 ID')
+  const result = await query<OrderRefundRow>(
+    `
+      SELECT
+        r.*,
+        oi.sku_name,
+        COALESCE(NULLIF(u.display_name, ''), u.username, '') AS operator_name
+      FROM order_refunds r
+      LEFT JOIN order_items oi ON oi.id = r.order_item_id
+      LEFT JOIN admin_users u ON u.id = r.operator_admin_user_id
+      WHERE r.order_id = $1
+      ORDER BY r.refunded_at DESC, r.id DESC
+    `,
+    [id],
+  )
+  return result.rows.map(mapOrderRefund)
+}
+
+export async function createManualRefund(
+  input: CreateManualRefundInput,
+  session: AdminSession | null,
+): Promise<{
+  batchNo: string
+  refunds: OrderRefund[]
+  fullRefunded: boolean
+  closedExceptionCount: number
+}> {
+  const orderId = normalizeId(input.orderId, '订单 ID')
+  const requestedItemId = input.orderItemId ? normalizeId(input.orderItemId, '订单项 ID') : null
+  const amountFen = normalizeAmountFen(input.amountFen)
+  if (requestedItemId && amountFen <= 0) {
+    throw createHttpError('退款金额必须大于 0', {
+      statusCode: 400,
+      errorCode: 'order_refund_amount_invalid',
+    })
+  }
+  if (!requestedItemId && amountFen > 0) {
+    throw createHttpError('整单退款不需要填写金额，系统按订单项剩余可退金额拆分', {
+      statusCode: 400,
+      errorCode: 'order_refund_amount_not_allowed',
+    })
+  }
+  const reason = normalizeText(input.reason, 200) || '手动退款'
+  const note = normalizeText(input.note, 500)
+  const refundedAt = normalizeTimestamp(input.refundedAt)
+  const now = nowIso()
+
+  const written = await withTransaction(async (client) => {
+    const orderResult = await client.query<{
+      id: number
+      pay_status: string
+      basis_at: string
+    }>(
+      `
+        SELECT id, pay_status, COALESCE(paid_at, created_at) AS basis_at
+        FROM orders
+        WHERE id = $1
+        FOR UPDATE
+      `,
+      [orderId],
+    )
+    const order = orderResult.rows[0]
+    if (!order) {
+      throw createHttpError('订单不存在', {
+        statusCode: 404,
+        errorCode: 'order_refund_order_not_found',
+      })
+    }
+
+    const itemsResult = await client.query<{
+      id: number
+      sku_name: string
+      revenue_fen: number
+      refunded_fen: number
+    }>(
+      `
+        SELECT
+          oi.id,
+          COALESCE(oi.sku_name, '') AS sku_name,
+          GREATEST(COALESCE(oi.revenue_amount_fen, 0), 0)::bigint AS revenue_fen,
+          COALESCE((
+            SELECT SUM(r.amount_fen)
+            FROM order_refunds r
+            WHERE r.order_item_id = oi.id AND r.status = 'confirmed'
+          ), 0)::bigint AS refunded_fen
+        FROM order_items oi
+        WHERE oi.order_id = $1
+        ORDER BY oi.id
+      `,
+      [orderId],
+    )
+    const items = itemsResult.rows
+    if (items.length === 0) {
+      throw createHttpError('订单没有商品明细，无法退款', {
+        statusCode: 409,
+        errorCode: 'order_refund_items_missing',
+      })
+    }
+
+    const targets = requestedItemId
+      ? items.filter((item) => Number(item.id) === requestedItemId)
+      : items
+    if (requestedItemId && targets.length === 0) {
+      throw createHttpError('订单项不属于该订单', {
+        statusCode: 400,
+        errorCode: 'order_refund_item_mismatch',
+      })
+    }
+
+    const rows: Array<{ itemId: number; amountFen: number }> = []
+    for (const item of targets) {
+      const remaining = Math.max(0, Number(item.revenue_fen) - Number(item.refunded_fen))
+      if (requestedItemId) {
+        if (amountFen > remaining) {
+          throw createHttpError(`退款金额超出可退金额（剩余 ${formatFen(remaining)}）`, {
+            statusCode: 409,
+            errorCode: 'order_refund_amount_exceeds',
+          })
+        }
+        rows.push({ itemId: Number(item.id), amountFen })
+      } else if (remaining > 0) {
+        rows.push({ itemId: Number(item.id), amountFen: remaining })
+      }
+    }
+    if (rows.length === 0) {
+      throw createHttpError('该订单没有可退金额（可能已全部退款）', {
+        statusCode: 409,
+        errorCode: 'order_refund_nothing_left',
+      })
+    }
+
+    const batchNo = generateRefundNo(new Date(refundedAt))
+    const insertedIds: number[] = []
+    for (const [index, row] of rows.entries()) {
+      const inserted = await client.query<{ id: number }>(
+        `
+          INSERT INTO order_refunds (
+            refund_no, batch_no, order_id, order_item_id, amount_fen,
+            reason, note, source, status, refunded_at, operator_admin_user_id,
+            created_at, updated_at
+          ) VALUES (
+            $1, $2, $3, $4, $5,
+            $6, $7, 'manual', 'confirmed', $8::timestamptz, $9,
+            $10::timestamptz, $10::timestamptz
+          )
+          RETURNING id
+        `,
+        [
+          `${batchNo}-${String(index + 1).padStart(2, '0')}`,
+          batchNo,
+          orderId,
+          row.itemId,
+          row.amountFen,
+          reason,
+          note,
+          refundedAt,
+          session?.userId || null,
+          now,
+        ],
+      )
+      insertedIds.push(Number(inserted.rows[0]?.id || 0))
+    }
+
+    // 订单项都退完 → 订单级 pay_status 同步为 refunded（与平台全额退款口径一致）。
+    const totalResult = await client.query<{ revenue_fen: number; refunded_fen: number }>(
+      `
+        SELECT
+          COALESCE(SUM(GREATEST(COALESCE(oi.revenue_amount_fen, 0), 0)), 0)::bigint AS revenue_fen,
+          COALESCE((
+            SELECT SUM(r.amount_fen)
+            FROM order_refunds r
+            JOIN order_items ri ON ri.id = r.order_item_id
+            WHERE ri.order_id = $1 AND r.status = 'confirmed'
+          ), 0)::bigint AS refunded_fen
+        FROM order_items oi
+        WHERE oi.order_id = $1
+      `,
+      [orderId],
+    )
+    const totalRevenue = Number(totalResult.rows[0]?.revenue_fen || 0)
+    const totalRefunded = Number(totalResult.rows[0]?.refunded_fen || 0)
+    const fullRefunded = totalRevenue > 0 && totalRefunded >= totalRevenue
+    if (fullRefunded && order.pay_status !== 'refunded') {
+      await client.query(
+        `UPDATE orders SET pay_status = 'refunded', updated_at = $1::timestamptz WHERE id = $2`,
+        [now, orderId],
+      )
+    }
+
+    // 已完成全额退款的订单项，成本异常直接闭环（退款单不再需要成本）。
+    const fullyRefundedItems = items
+      .filter((item) => {
+        const refunded = rows
+          .filter((row) => row.itemId === Number(item.id))
+          .reduce((sum, row) => sum + row.amountFen, 0)
+        return Number(item.refunded_fen) + refunded >= Number(item.revenue_fen)
+      })
+      .map((item) => Number(item.id))
+    let closedExceptionCount = 0
+    if (fullyRefundedItems.length > 0) {
+      const closed = await client.query(
+        `
+          UPDATE cost_exceptions
+          SET status = 'ignored',
+              resolved_at = $1::timestamptz,
+              resolved_by_admin_user_id = $2,
+              resolution_note = $3
+          WHERE status = 'open'
+            AND order_item_id = ANY($4::bigint[])
+        `,
+        [now, session?.userId || null, '订单已退款，成本异常自动关闭', fullyRefundedItems],
+      )
+      closedExceptionCount = closed.rowCount || 0
+    }
+
+    return {
+      batchNo,
+      insertedIds,
+      fullRefunded,
+      closedExceptionCount,
+      basisAt: order.basis_at,
+    }
+  })
+
+  const basisDate = toChinaDate(written.basisAt)
+  if (basisDate) {
+    await rebuildSalesDailyFacts({ dateFrom: basisDate, dateTo: basisDate })
+  }
+
+  const refunds = await listOrderRefunds(orderId)
+  return {
+    batchNo: written.batchNo,
+    refunds: refunds.filter((item) => written.insertedIds.includes(item.id)),
+    fullRefunded: written.fullRefunded,
+    closedExceptionCount: written.closedExceptionCount,
+  }
+}
+
+export async function voidOrderRefund(
+  refundId: number | string,
+  payload: { reason?: string },
+  session: AdminSession | null,
+): Promise<{ refund: OrderRefund; rebuiltDate: string }> {
+  const id = normalizeId(refundId, '退款记录 ID')
+  const reason = normalizeText(payload.reason, 200) || '撤销退款'
+  const now = nowIso()
+
+  const context = await withTransaction(async (client) => {
+    const result = await client.query<{
+      id: number
+      order_id: number
+      status: string
+      basis_at: string
+    }>(
+      `
+        SELECT r.id, r.order_id, r.status, COALESCE(o.paid_at, o.created_at) AS basis_at
+        FROM order_refunds r
+        JOIN orders o ON o.id = r.order_id
+        WHERE r.id = $1
+        FOR UPDATE
+      `,
+      [id],
+    )
+    const row = result.rows[0]
+    if (!row) {
+      throw createHttpError('退款记录不存在', {
+        statusCode: 404,
+        errorCode: 'order_refund_not_found',
+      })
+    }
+    if (row.status !== 'confirmed') {
+      throw createHttpError('该退款记录已撤销', {
+        statusCode: 409,
+        errorCode: 'order_refund_already_voided',
+      })
+    }
+    await client.query(
+      `
+        UPDATE order_refunds
+        SET status = 'voided',
+            voided_at = $1::timestamptz,
+            void_reason = $2,
+            operator_admin_user_id = COALESCE($3, operator_admin_user_id),
+            updated_at = $1::timestamptz
+        WHERE id = $4
+      `,
+      [now, reason, session?.userId || null, id],
+    )
+    return { orderId: Number(row.order_id), basisAt: row.basis_at }
+  })
+
+  const rebuiltDate = toChinaDate(context.basisAt)
+  if (rebuiltDate) {
+    await rebuildSalesDailyFacts({ dateFrom: rebuiltDate, dateTo: rebuiltDate })
+  }
+  const refunds = await listOrderRefunds(context.orderId)
+  const refund = refunds.find((item) => item.id === id)
+  if (!refund) {
+    throw createHttpError('退款记录读取失败', {
+      statusCode: 500,
+      errorCode: 'order_refund_reload_failed',
+    })
+  }
+  return { refund, rebuiltDate }
+}
+
+export function mapOrderRefund(row: OrderRefundRow): OrderRefund {
+  return {
+    id: Number(row.id),
+    refundNo: row.refund_no,
+    batchNo: row.batch_no || '',
+    orderId: Number(row.order_id),
+    orderItemId: Number(row.order_item_id),
+    skuName: row.sku_name || '',
+    amountFen: Number(row.amount_fen),
+    reason: row.reason || '',
+    note: row.note || '',
+    source: row.source || 'manual',
+    status: row.status,
+    refundedAt: row.refunded_at,
+    operatorAdminUserId: row.operator_admin_user_id ? Number(row.operator_admin_user_id) : null,
+    operatorName: row.operator_name || '',
+    voidedAt: row.voided_at,
+    voidReason: row.void_reason || '',
+    createdAt: row.created_at,
+  }
+}
+
+function normalizeId(value: unknown, label: string): number {
+  const id = Number(value || 0)
+  if (!Number.isFinite(id) || id <= 0) {
+    throw createHttpError(`${label}无效`, { statusCode: 400, errorCode: 'invalid_id' })
+  }
+  return Math.trunc(id)
+}
+
+function normalizeAmountFen(value: unknown): number {
+  const amount = Number(value || 0)
+  if (!Number.isFinite(amount) || amount < 0) return 0
+  return Math.round(amount)
+}
+
+function normalizeText(value: unknown, maxLength: number): string {
+  return String(value ?? '')
+    .trim()
+    .slice(0, maxLength)
+}
+
+function normalizeTimestamp(value: unknown): string {
+  const text = String(value || '').trim()
+  if (!text) return nowIso()
+  const date = new Date(text)
+  if (Number.isNaN(date.getTime())) return nowIso()
+  return date.toISOString()
+}
+
+function toChinaDate(value: string): string {
+  const date = new Date(value)
+  if (Number.isNaN(date.getTime())) return ''
+  return new Intl.DateTimeFormat('en-CA', {
+    timeZone: 'Asia/Shanghai',
+    year: 'numeric',
+    month: '2-digit',
+    day: '2-digit',
+  }).format(date)
+}
+
+function formatFen(value: number): string {
+  return `¥${(Number(value || 0) / 100).toFixed(2)}`
+}
@@ -68,7 +68,13 @@ export async function rebuildSalesDailyFacts(
            oi.order_id,
            COALESCE(oi.revenue_amount_fen, 0)::bigint AS revenue_fen,
            CASE
-              WHEN o.pay_status = 'refunded' THEN COALESCE(oi.revenue_amount_fen, 0)::bigint
+              WHEN COALESCE(refunds.refund_count, 0) > 0
+                THEN LEAST(
+                  COALESCE(refunds.refund_fen, 0),
+                  GREATEST(COALESCE(oi.revenue_amount_fen, 0), 0)
+                )::bigint
+              WHEN o.pay_status = 'refunded'
+                THEN GREATEST(COALESCE(oi.revenue_amount_fen, 0), 0)::bigint
              ELSE 0::bigint
            END AS refund_fen,
            GREATEST(COALESCE(oi.normalized_quantity, oi.quantity, 1), 1)::numeric AS quantity,
@@ -86,6 +92,14 @@ export async function rebuildSalesDailyFacts(
            WHERE cs.order_item_id = oi.id
              AND cs.superseded_at IS NULL
          ) cost ON TRUE
+          LEFT JOIN LATERAL (
+            SELECT
+              SUM(r.amount_fen)::bigint AS refund_fen,
+              COUNT(*)::int AS refund_count
+            FROM order_refunds r
+            WHERE r.order_item_id = oi.id
+              AND r.status = 'confirmed'
+          ) refunds ON TRUE
          WHERE o.pay_status IN ('paid', 'refunded')
            AND (COALESCE(o.paid_at, o.created_at) AT TIME ZONE 'Asia/Shanghai')::date
              BETWEEN $1::date AND $2::date