feat(worker): 彻底重构售后问题单与工单仲裁中心视觉与交互体验

This commit is contained in:
yml2213
2026-09-12 19:16:12 +08:00
parent 402c10e9b6
commit fb08f4552e
2 changed files with 1178 additions and 311 deletions
+796 -142
View File
@@ -2791,24 +2791,247 @@ body {
color: #111827;
}
/* ===== 售后问题单(打手端) ===== */
/* ===== 售后争议与工单仲裁中心 (打手端) ===== */
.worker-after-sales-page {
max-width: 1240px;
margin: 0 auto;
width: 100%;
display: flex;
flex-direction: column;
gap: 12px;
gap: 16px;
padding-bottom: 32px;
}
.worker-after-sales-reminder {
border-radius: 10px;
}
.worker-after-sales-toolbar {
/* 待办紧急提醒横幅 */
.worker-as-pending-alert {
display: flex;
align-items: center;
justify-content: space-between;
gap: 12px;
flex-wrap: wrap;
gap: 16px;
padding: 14px 20px;
background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%);
border: 1px solid #fde68a;
border-radius: 14px;
box-shadow: 0 4px 14px -2px rgba(245, 158, 11, 0.12);
}
.worker-as-alert-left {
display: flex;
align-items: center;
gap: 14px;
}
.worker-as-alert-icon-wrap {
display: flex;
align-items: center;
justify-content: center;
width: 40px;
height: 40px;
border-radius: 10px;
background: #f59e0b;
color: #ffffff;
font-size: 20px;
flex-shrink: 0;
box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
}
.worker-as-alert-title {
font-size: 15px;
font-weight: 700;
color: #92400e;
line-height: 1.4;
}
.worker-as-alert-title strong {
font-size: 17px;
color: #b45309;
}
.worker-as-alert-desc {
font-size: 13px;
color: #b45309;
margin-top: 2px;
line-height: 1.4;
}
.worker-as-alert-btn {
background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%) !important;
border: none !important;
font-weight: 600 !important;
height: 38px !important;
padding: 0 18px !important;
border-radius: 8px !important;
box-shadow: 0 2px 8px rgba(217, 119, 6, 0.25) !important;
flex-shrink: 0;
}
/* 4卡片争议处理概览网格 */
.worker-as-kpi-grid {
display: grid;
grid-template-columns: repeat(4, 1fr);
gap: 14px;
}
.worker-as-kpi-card {
background: #ffffff;
border: 1px solid #e2e8f0;
border-radius: 14px;
padding: 16px 18px;
display: flex;
align-items: center;
gap: 14px;
cursor: pointer;
transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
box-shadow: 0 1px 3px rgba(15, 23, 42, 0.03);
}
.worker-as-kpi-card:hover {
transform: translateY(-2px);
border-color: #cbd5e1;
box-shadow: 0 6px 16px -2px rgba(15, 23, 42, 0.08);
}
.worker-as-kpi-card.is-active {
border-color: #2563eb;
background: linear-gradient(135deg, #eff6ff 0%, #ffffff 100%);
box-shadow: 0 4px 14px rgba(37, 99, 235, 0.12);
}
.worker-as-kpi-icon-wrap {
display: flex;
align-items: center;
justify-content: center;
width: 44px;
height: 44px;
border-radius: 12px;
font-size: 20px;
flex-shrink: 0;
}
.worker-as-kpi-icon-wrap.amber {
background: #fffbeb;
color: #d97706;
}
.worker-as-kpi-icon-wrap.blue {
background: #eff6ff;
color: #2563eb;
}
.worker-as-kpi-icon-wrap.rose {
background: #fff1f2;
color: #e11d48;
}
.worker-as-kpi-icon-wrap.emerald {
background: #ecfdf5;
color: #059669;
}
.worker-as-kpi-info {
flex: 1;
min-width: 0;
}
.worker-as-kpi-label {
display: flex;
align-items: center;
gap: 6px;
font-size: 13px;
color: #64748b;
font-weight: 500;
}
.worker-as-kpi-pulse-dot {
width: 7px;
height: 7px;
border-radius: 50%;
background: #ef4444;
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
animation: worker-after-sales-pulse 2s infinite cubic-bezier(0.4, 0, 0.6, 1);
}
@keyframes worker-after-sales-pulse {
0% {
transform: scale(0.95);
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
}
70% {
transform: scale(1);
box-shadow: 0 0 0 6px rgba(239, 68, 68, 0);
}
100% {
transform: scale(0.95);
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0);
}
}
.worker-as-kpi-value {
font-size: 22px;
font-weight: 800;
color: #0f172a;
line-height: 1.2;
margin: 2px 0;
font-feature-settings: 'tnum';
}
.worker-as-kpi-sub {
font-size: 11px;
color: #94a3b8;
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
}
/* 头部筛选工具栏 */
.worker-after-sales-desktop-header {
display: flex;
align-items: center;
justify-content: space-between;
gap: 16px;
background: #ffffff;
padding: 14px 20px;
border-radius: 14px;
border: 1px solid #e2e8f0;
box-shadow: 0 1px 3px rgba(15, 23, 42, 0.04);
}
.worker-after-sales-header-left {
display: flex;
align-items: center;
gap: 10px;
flex-shrink: 0;
}
.worker-after-sales-heading.ant-typography {
margin: 0 !important;
font-size: 18px !important;
font-weight: 700 !important;
color: #0f172a !important;
letter-spacing: -0.02em;
}
.worker-as-total-badge {
display: inline-flex;
align-items: center;
font-size: 12px;
font-weight: 500;
color: #64748b;
background: #f1f5f9;
padding: 2px 9px;
border-radius: 9999px;
}
.worker-after-sales-header-center {
flex: 1;
max-width: 460px;
}
.worker-after-sales-segmented {
background: #f1f5f9;
padding: 3px;
border-radius: 8px;
}
.worker-after-sales-filter-count {
@@ -2823,72 +3046,596 @@ body {
color: #1677ff;
font-size: 11px;
line-height: 1;
font-weight: 600;
}
.worker-after-sales-header-right {
flex-shrink: 0;
}
.worker-as-loading-state,
.worker-as-empty-card {
background: #ffffff;
border: 1px solid #e2e8f0;
border-radius: 14px;
padding: 48px 20px;
text-align: center;
}
/* 售后列表与卡片 */
.worker-after-sales-list {
display: flex;
flex-direction: column;
gap: 12px;
gap: 16px;
}
.worker-after-sales-item {
.worker-as-case-card {
background: #ffffff;
border: 1px solid #e2e8f0;
border-left: 3px solid #cbd5e1;
border-radius: 14px;
padding: 14px 16px;
display: flex;
flex-direction: column;
gap: 10px;
box-shadow: 0 2px 8px rgba(15, 23, 42, 0.04);
border-radius: 16px;
overflow: hidden;
box-shadow: 0 2px 8px -2px rgba(15, 23, 42, 0.04);
transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}
.worker-after-sales-item.is-awaiting {
border-left-color: #fa8c16;
background: #fffdf8;
.worker-as-case-card:hover {
border-color: #cbd5e1;
box-shadow: 0 8px 24px -4px rgba(15, 23, 42, 0.08);
}
.worker-after-sales-item-head {
.worker-as-case-card.is-status-awaiting_worker_response {
border-left: 4px solid #f59e0b;
}
.worker-as-case-card.is-status-under_review {
border-left: 4px solid #3b82f6;
}
.worker-as-case-card.is-status-recovery_pending {
border-left: 4px solid #ef4444;
}
.worker-as-case-card.is-status-closed {
border-left: 4px solid #10b981;
}
/* 卡片顶部元数据条 */
.worker-as-card-header {
display: flex;
align-items: center;
gap: 8px 10px;
justify-content: space-between;
flex-wrap: wrap;
gap: 12px;
padding: 12px 18px;
background: #fafbfc;
border-bottom: 1px solid #f1f5f9;
}
.worker-as-card-header-left {
display: flex;
align-items: center;
gap: 8px;
flex-wrap: wrap;
}
.worker-after-sales-item-meta {
margin-top: -4px;
}
.worker-after-sales-block {
background: #f8fafc;
border: 1px solid #eef2f7;
border-radius: 10px;
padding: 10px 12px;
}
.worker-after-sales-block.is-mine {
background: #f6ffed;
border-color: #e6f4dc;
}
.worker-after-sales-block.is-result {
background: #fff7e6;
border-color: #ffe7ba;
}
.worker-after-sales-block-label {
.worker-as-status-badge {
display: inline-flex;
align-items: center;
gap: 5px;
font-size: 12px;
font-weight: 700;
padding: 2px 8px;
border-radius: 6px;
}
.worker-as-status-badge.is-awaiting_worker_response {
background: #fffbeb;
color: #b45309;
border: 1px solid #fde68a;
}
.worker-as-status-badge.is-under_review {
background: #eff6ff;
color: #1d4ed8;
border: 1px solid #bfdbfe;
}
.worker-as-status-badge.is-recovery_pending {
background: #fef2f2;
color: #b91c1c;
border: 1px solid #fecaca;
}
.worker-as-status-badge.is-closed {
background: #ecfdf5;
color: #047857;
border: 1px solid #a7f3d0;
}
.worker-as-status-dot {
width: 6px;
height: 6px;
border-radius: 50%;
background: currentColor;
}
.worker-as-problem-tag {
border-radius: 6px;
font-weight: 500;
margin: 0 !important;
}
.worker-as-product-title {
font-size: 15px !important;
font-weight: 700 !important;
color: #0f172a !important;
max-width: 340px;
}
.worker-as-share-tag {
background: #f1f5f9 !important;
color: #475569 !important;
border: 1px solid #e2e8f0 !important;
border-radius: 6px !important;
font-size: 11px !important;
margin: 0 !important;
}
.worker-as-card-header-right {
display: flex;
align-items: center;
gap: 12px;
flex-wrap: wrap;
}
.worker-as-meta-time {
font-size: 12px;
color: #94a3b8;
display: inline-flex;
align-items: center;
}
.worker-as-meta-code {
font-size: 12px !important;
color: #64748b !important;
background: #ffffff;
border: 1px solid #e2e8f0;
padding: 2px 8px;
border-radius: 6px;
cursor: pointer;
transition: all 0.15s;
}
.worker-as-meta-code:hover {
border-color: #cbd5e1;
color: #0f172a !important;
}
/* 主体对比区域 (双列并排) */
.worker-as-card-body {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 16px;
padding: 18px 20px;
}
.worker-as-col {
display: flex;
flex-direction: column;
gap: 10px;
}
.worker-as-col-header {
display: flex;
align-items: center;
gap: 8px;
}
.worker-as-avatar-pill {
display: flex;
align-items: center;
justify-content: center;
width: 24px;
height: 24px;
border-radius: 50%;
font-size: 12px;
}
.worker-as-avatar-pill.buyer {
background: #fee2e2;
color: #ef4444;
}
.worker-as-avatar-pill.worker {
background: #dcfce7;
color: #16a34a;
}
.worker-as-col-title {
font-size: 13px;
font-weight: 700;
color: #334155;
}
.worker-as-col-subtitle {
font-size: 12px;
color: #94a3b8;
margin-left: auto;
}
.worker-as-box {
background: #f8fafc;
border: 1px solid #e2e8f0;
border-radius: 12px;
padding: 14px 16px;
min-height: 120px;
display: flex;
flex-direction: column;
justify-content: space-between;
gap: 12px;
}
.worker-as-box.buyer-box {
background: #fafbfc;
border-color: #e2e8f0;
}
.worker-as-box.worker-box {
background: #f0fdf4;
border-color: #bbf7d0;
}
.worker-as-complaint-text {
margin: 0;
font-size: 14px;
line-height: 1.6;
color: #1e293b;
white-space: pre-wrap;
word-break: break-word;
}
.worker-as-worker-text {
margin: 0;
font-size: 14px;
line-height: 1.6;
color: #14532d;
white-space: pre-wrap;
word-break: break-word;
}
.worker-as-empty-text {
margin: 0;
font-size: 13px;
color: #94a3b8;
font-style: italic;
}
.worker-as-box-files {
border-top: 1px solid rgba(0, 0, 0, 0.05);
padding-top: 10px;
margin-top: 4px;
}
.worker-as-files-label {
font-size: 12px;
font-weight: 600;
color: #64748b;
margin-bottom: 6px;
}
.worker-after-sales-item.is-awaiting .worker-after-sales-item-actions {
/* 待提交答辩 CTA 提示框 */
.worker-as-box.awaiting-cta-box {
background: #fffdf5;
border: 1.5px dashed #f59e0b;
display: flex;
justify-content: flex-end;
flex-direction: column;
align-items: center;
justify-content: center;
text-align: center;
padding: 20px;
gap: 14px;
}
.worker-after-sales-mobile .worker-after-sales-toolbar .ant-segmented {
overflow-x: auto;
.worker-as-cta-content {
display: flex;
align-items: center;
gap: 12px;
text-align: left;
}
.worker-as-cta-icon-wrap {
display: flex;
align-items: center;
justify-content: center;
width: 40px;
height: 40px;
border-radius: 10px;
background: #fef3c7;
color: #d97706;
font-size: 20px;
flex-shrink: 0;
}
.worker-as-cta-title {
margin: 0 0 2px 0;
font-size: 14px;
font-weight: 700;
color: #92400e;
}
.worker-as-cta-desc {
margin: 0;
font-size: 12px;
color: #b45309;
line-height: 1.4;
}
.worker-as-submit-btn {
background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%) !important;
border: none !important;
font-weight: 600 !important;
height: 36px !important;
padding: 0 20px !important;
border-radius: 8px !important;
box-shadow: 0 2px 6px rgba(217, 119, 6, 0.25) !important;
align-self: center;
}
/* 审核中 / 结案中性状态框 */
.worker-as-box.neutral-state-box {
background: #f8fafc;
border: 1px dashed #cbd5e1;
display: flex;
flex-direction: row;
align-items: center;
gap: 10px;
padding: 16px;
}
.worker-as-neutral-icon {
font-size: 18px;
color: #94a3b8;
flex-shrink: 0;
}
.worker-as-neutral-text {
margin: 0;
font-size: 13px;
color: #64748b;
line-height: 1.5;
}
/* 底部仲裁裁决横幅 */
.worker-as-resolution-banner {
background: #f8fafc;
border-top: 1px solid #e2e8f0;
padding: 14px 20px;
display: flex;
flex-direction: column;
gap: 10px;
}
.worker-as-resolution-banner.is-pending {
background: #f0f9ff;
border-top-color: #bae6fd;
}
.worker-as-resolution-head {
display: flex;
align-items: center;
justify-content: space-between;
}
.worker-as-resolution-head-left {
display: flex;
align-items: center;
gap: 8px;
flex-wrap: wrap;
}
.worker-as-gavel-icon {
display: flex;
align-items: center;
justify-content: center;
width: 22px;
height: 22px;
border-radius: 6px;
background: #1e293b;
color: #ffffff;
font-size: 12px;
}
.worker-as-resolution-title {
font-size: 13px;
font-weight: 700;
color: #0f172a;
}
.worker-as-resolution-tag {
font-weight: 600;
border-radius: 6px;
margin: 0 !important;
}
.worker-as-resolution-time {
font-size: 12px;
color: #94a3b8;
}
.worker-as-resolution-note {
background: #ffffff;
border: 1px solid #e2e8f0;
border-radius: 8px;
padding: 8px 12px;
font-size: 13px;
line-height: 1.5;
}
.worker-as-resolution-note .note-label {
font-weight: 600;
color: #475569;
}
.worker-as-resolution-note .note-content {
color: #1e293b;
}
/* 资金处理明细标签 */
.worker-as-financial-breakdown {
display: flex;
align-items: center;
gap: 10px;
flex-wrap: wrap;
margin-top: 2px;
}
.worker-as-financial-breakdown .financial-label {
font-size: 12px;
font-weight: 600;
color: #64748b;
flex-shrink: 0;
}
.financial-chips-wrap {
display: flex;
align-items: center;
gap: 8px;
flex-wrap: wrap;
}
.financial-chip {
display: inline-flex;
align-items: center;
gap: 6px;
padding: 4px 10px;
border-radius: 8px;
font-size: 12px;
font-weight: 600;
line-height: 1.2;
}
.financial-chip .chip-name {
opacity: 0.85;
}
.financial-chip .chip-amount {
font-weight: 800;
font-feature-settings: 'tnum';
}
.financial-chip .chip-hint {
font-size: 11px;
font-weight: normal;
opacity: 0.75;
}
.financial-chip.is-recovery {
background: #fef2f2;
color: #dc2626;
border: 1px solid #fecaca;
}
.financial-chip.is-deposit {
background: #fff7ed;
color: #ea580c;
border: 1px solid #ffedd5;
}
.financial-chip.is-available {
background: #f1f5f9;
color: #475569;
border: 1px solid #e2e8f0;
}
.financial-chip.is-debt {
background: #fef2f2;
color: #b91c1c;
border: 1px solid #f87171;
}
.financial-chip.is-refunded {
background: #ecfdf5;
color: #059669;
border: 1px solid #a7f3d0;
}
/* 弹窗样式 */
.worker-as-modal-buyer-summary {
background: #f8fafc;
border: 1px solid #e2e8f0;
border-radius: 10px;
padding: 12px 14px;
}
.worker-as-modal-buyer-summary .modal-summary-title {
font-size: 13px;
font-weight: 700;
color: #334155;
display: flex;
align-items: center;
margin-bottom: 6px;
}
.worker-as-modal-buyer-summary .modal-summary-content {
font-size: 13px;
color: #1e293b;
line-height: 1.5;
margin-bottom: 8px;
}
.worker-as-modal-buyer-summary .modal-summary-files {
border-top: 1px solid #e2e8f0;
padding-top: 8px;
}
/* 响应式调整 */
@media (max-width: 992px) {
.worker-as-kpi-grid {
grid-template-columns: repeat(2, 1fr);
}
}
@media (max-width: 768px) {
.worker-as-kpi-grid {
grid-template-columns: repeat(2, 1fr);
gap: 10px;
}
.worker-as-kpi-card {
padding: 12px 14px;
gap: 10px;
}
.worker-as-kpi-icon-wrap {
width: 38px;
height: 38px;
font-size: 18px;
}
.worker-as-kpi-value {
font-size: 18px;
}
.worker-as-pending-alert {
flex-direction: column;
align-items: flex-start;
}
.worker-as-alert-btn {
width: 100%;
}
.worker-after-sales-desktop-header {
flex-direction: column;
align-items: stretch;
}
.worker-after-sales-header-center {
max-width: 100%;
}
.worker-as-card-body {
grid-template-columns: 1fr;
padding: 14px;
}
.worker-as-card-header {
padding: 10px 14px;
}
.worker-as-product-title {
max-width: 100%;
}
}
/* ==========================================================================
@@ -3360,99 +4107,6 @@ body {
font-size: 13px;
}
/* ===== 售后问题单 桌面端头部 ===== */
.worker-after-sales-desktop-header {
display: flex;
align-items: center;
justify-content: space-between;
gap: 16px;
margin-bottom: 16px;
background: #ffffff;
padding: 14px 20px;
border-radius: 12px;
border: 1px solid #e2e8f0;
box-shadow: 0 1px 3px rgba(15, 23, 42, 0.04);
}
.worker-after-sales-header-left {
display: flex;
align-items: center;
gap: 10px;
flex-shrink: 0;
}
.worker-after-sales-heading.ant-typography {
margin: 0 !important;
font-size: 20px !important;
font-weight: 700 !important;
color: #0f172a !important;
letter-spacing: -0.02em;
}
.worker-after-sales-alert-pill {
display: inline-flex;
align-items: center;
gap: 6px;
font-size: 12px;
font-weight: 600;
color: #dc2626;
background: #fef2f2;
border: 1px solid #fecaca;
padding: 2px 10px;
border-radius: 9999px;
}
.worker-after-sales-pulse-dot {
width: 7px;
height: 7px;
border-radius: 50%;
background: #ef4444;
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
animation: worker-after-sales-pulse 2s infinite cubic-bezier(0.4, 0, 0.6, 1);
}
@keyframes worker-after-sales-pulse {
0% {
transform: scale(0.95);
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
}
70% {
transform: scale(1);
box-shadow: 0 0 0 6px rgba(239, 68, 68, 0);
}
100% {
transform: scale(0.95);
box-shadow: 0 0 0 0 rgba(239, 68, 68, 0);
}
}
.worker-after-sales-normal-pill {
display: inline-flex;
align-items: center;
font-size: 12px;
font-weight: 500;
color: #059669;
background: #ecfdf5;
border: 1px solid #a7f3d0;
padding: 2px 10px;
border-radius: 9999px;
}
.worker-after-sales-header-center {
flex: 1;
max-width: 480px;
}
.worker-after-sales-segmented {
background: #f1f5f9;
padding: 3px;
border-radius: 8px;
}
.worker-after-sales-header-right {
flex-shrink: 0;
}
/* ===== 个人中心 桌面端 Hero 与 钱包网格 ===== */
.worker-profile-hero-card {
background: #ffffff;