diff --git a/frontend/src/features/admin/views/AdminOrderDetailView.vue b/frontend/src/features/admin/views/AdminOrderDetailView.vue
index ac6a003..24dfa90 100644
--- a/frontend/src/features/admin/views/AdminOrderDetailView.vue
+++ b/frontend/src/features/admin/views/AdminOrderDetailView.vue
@@ -1,6 +1,6 @@
 <script setup lang="ts">
 import { readError } from '@/shared/utils/error'
-import { ElMessage } from 'element-plus'
+import { ElMessage, ElMessageBox } from 'element-plus'
 import { computed, onMounted, ref } from 'vue'
 import { useRoute } from 'vue-router'
 
@@ -75,6 +75,9 @@ const actionTitle = computed(() => {
   if (actionType.value === 'reset') return `${resetActionLabel.value}（恢复到对应待办）`
   return '标记订单异常'
 })
+const closeActionTip = '关闭订单并归档商品/账号；已支付订单会按租金+实付押金全量原路退款。'
+const refundActionTip = '仅发起后台人工全量原路退款，不关闭订单或调整商品/账号状态。'
+const refundButtonDisabled = computed(() => refundStatus.value?.refund_status === 'refunded')
 
 onMounted(loadOrder)
 
@@ -103,6 +106,24 @@ function openAction(type: 'close' | 'abnormal' | 'reset') {
   reason.value = ''
 }
 
+async function confirmCloseAction() {
+  if (!order.value || !canOperate.value) return
+  try {
+    await ElMessageBox.confirm(
+      '客服关闭会终止订单，归档关联商品和账号；若订单已支付，将按租金加实付押金发起全量原路退款。确认继续？',
+      '确认客服关闭',
+      {
+        confirmButtonText: '继续关闭',
+        cancelButtonText: '取消',
+        type: 'warning',
+      }
+    )
+  } catch {
+    return
+  }
+  openAction('close')
+}
+
 async function submitAction() {
   if (!order.value || !actionType.value) return
   submitting.value = true
@@ -162,6 +183,26 @@ async function handleRefund() {
   }
 }
 
+async function confirmRefund() {
+  if (!order.value || refundButtonDisabled.value) return
+  const hasRefundInProgress = ['pending', 'refunding'].includes(
+    refundStatus.value?.refund_status || ''
+  )
+  const message = hasRefundInProgress
+    ? '当前订单已有退款处理中，继续人工退款可能导致重复全量退款。确认仍要发起？'
+    : '人工退款只会发起全量原路退款，不会关闭订单或调整商品状态。请确认该订单确实需要补发全额退款。'
+  try {
+    await ElMessageBox.confirm(message, '确认人工退款', {
+      confirmButtonText: '确认退款',
+      cancelButtonText: '取消',
+      type: 'warning',
+    })
+  } catch {
+    return
+  }
+  await handleRefund()
+}
+
 function refundStatusLabel(status: string) {
   const map: Record<string, string> = {
     pending: '待退款',
@@ -246,17 +287,25 @@ function formatHandoffRecordType(type: string) {
         <el-button type="warning" :disabled="!canOperate" @click="openAction('abnormal')"
           >标记异常</el-button
         >
-        <el-button type="danger" :disabled="!canOperate" @click="openAction('close')"
-          >客服关闭</el-button
-        >
-        <el-button
-          type="primary"
-          :loading="refunding"
-          :disabled="refundStatus?.refund_status === 'refunded'"
-          @click="handleRefund"
-        >
-          {{ refundStatus?.refund_status === 'refunded' ? '已退款' : '人工退款' }}
-        </el-button>
+        <el-tooltip :content="closeActionTip" placement="top">
+          <span>
+            <el-button type="danger" :disabled="!canOperate" @click="confirmCloseAction"
+              >客服关闭</el-button
+            >
+          </span>
+        </el-tooltip>
+        <el-tooltip :content="refundActionTip" placement="top">
+          <span>
+            <el-button
+              type="primary"
+              :loading="refunding"
+              :disabled="refundButtonDisabled"
+              @click="confirmRefund"
+            >
+              {{ refundButtonDisabled ? '已退款' : '人工退款' }}
+            </el-button>
+          </span>
+        </el-tooltip>
       </div>
     </div>