新增客服一键交接功能

2026-08-15 17:27:35 +08:00
parent d9f552577a
commit 4c1fe7439d
12 changed files with 437 additions and 1 deletions
@@ -80,6 +80,7 @@ type OrderDTO struct {
 type AdminActionsDTO struct {
 	ResetHandoff              *AdminActionDTO `json:"reset_handoff,omitempty"`
 	PlatformHandoff           *AdminActionDTO `json:"platform_handoff,omitempty"`
+	ForceHandoff              *AdminActionDTO `json:"force_handoff,omitempty"`
 	PlatformCheckoutConfirm   *AdminActionDTO `json:"platform_checkout_confirm,omitempty"`
 	PlatformCheckoutCounter   *AdminActionDTO `json:"platform_checkout_counter,omitempty"`
 	PlatformCheckoutDispute   *AdminActionDTO `json:"platform_checkout_dispute,omitempty"`
@@ -138,6 +139,12 @@ type PlatformHandoffRequest struct {
 	Reason  string `json:"reason" binding:"required"`
 }

+// ForceHandoffRequest 客服确认普通号主订单已完成线下交接。
+type ForceHandoffRequest struct {
+	Content string `json:"content"`
+	Reason  string `json:"reason" binding:"required"`
+}
+
 type OfflineSettlementRequest struct {
 	Remark string `json:"remark"`
 }