优化快捷回复功能

backend/internal/modules/chat/dto.go

@@ -83,6 +83,7 @@ type CreateQuickReplyRequest struct {
 	Title     string `json:"title" binding:"required"`
 	Content   string `json:"content" binding:"required"`
 	SortOrder int    `json:"sort_order"`
+	IsGlobal  bool   `json:"is_global"`
 }
 
 type UpdateQuickReplyRequest struct {

backend/internal/modules/chat/repository.go

@@ -883,7 +883,11 @@ func (r *Repository) ListConversationsWithFilter(principal Principal, page, page
 
 	items := make([]ConversationDTO, 0, len(rows))
 	for _, row := range rows {
-		items = append(items, row.toDTO(nil))
+		participants, err := r.participants(row.ID)
+		if err != nil {
+			return nil, err
+		}
+		items = append(items, row.toDTO(participants))
 	}
 	return &PaginatedResult{Items: items, Total: total, Page: page, PageSize: pageSize}, nil
 }
@@ -957,8 +961,12 @@ func (r *Repository) ListQuickReplies(adminID uint64) ([]QuickReplyDTO, error) {
 
 // CreateQuickReply 创建快捷回复
 func (r *Repository) CreateQuickReply(adminID uint64, req CreateQuickReplyRequest) (*QuickReplyDTO, error) {
+	ownerID := adminID
+	if req.IsGlobal {
+		ownerID = 0
+	}
 	reply := model.ChatQuickReply{
-		AdminUserID: adminID,
+		AdminUserID: ownerID,
 		Title:       req.Title,
 		Content:     req.Content,
 		SortOrder:   req.SortOrder,
@@ -972,7 +980,7 @@ func (r *Repository) CreateQuickReply(adminID uint64, req CreateQuickReplyReques
 		Title:       reply.Title,
 		Content:     reply.Content,
 		SortOrder:   reply.SortOrder,
-		IsGlobal:    false,
+		IsGlobal:    reply.AdminUserID == 0,
 	}, nil
 }
 

backend/internal/modules/chat/service.go

@@ -161,6 +161,8 @@ func (s *Service) CreateQuickReply(adminID uint64, req CreateQuickReplyRequest)
 	if s.repo == nil {
 		return nil, ErrDependencyUnavailable
 	}
+	req.Title = strings.TrimSpace(req.Title)
+	req.Content = strings.TrimSpace(req.Content)
 	if req.Title == "" || req.Content == "" {
 		return nil, ErrInvalidMessage
 	}

frontend/src/api/chats.ts

@@ -156,11 +156,12 @@ export async function fetchQuickReplies() {
   return data.data
 }
 
-export async function createQuickReply(title: string, content: string, sortOrder = 0) {
+export async function createQuickReply(title: string, content: string, sortOrder = 0, isGlobal = false) {
   const { data } = await apiClient.post<ApiResponse<QuickReply>>('/admin/chats/quick-replies', {
     title,
     content,
     sort_order: sortOrder,
+    is_global: isGlobal,
   })
   return data.data
 }

frontend/src/layouts/AdminLayout.vue

@@ -133,12 +133,16 @@ async function handleLogout() {
 <style scoped>
 .admin-shell {
   display: flex;
+  height: 100vh;
   min-height: 100vh;
   background-color: #f5f7fa;
+  overflow: hidden;
 }
 
 .admin-sidebar {
   width: 220px;
+  height: 100vh;
+  flex: none;
   background-color: #304156;
   transition: width 0.3s ease;
   display: flex;
@@ -199,8 +203,11 @@ async function handleLogout() {
 
 .admin-menu {
   flex: 1;
+  min-height: 0;
   border-right: none;
   background-color: transparent;
+  overflow-y: auto;
+  overflow-x: hidden;
 }
 
 .admin-menu:not(.el-menu--collapse) {
@@ -222,6 +229,9 @@ async function handleLogout() {
 
 .admin-workspace {
   flex: 1;
+  min-width: 0;
+  min-height: 0;
+  height: 100vh;
   display: flex;
   flex-direction: column;
   overflow: hidden;
@@ -229,6 +239,7 @@ async function handleLogout() {
 
 .admin-topbar {
   height: 56px;
+  flex: none;
   display: flex;
   align-items: center;
   justify-content: space-between;
@@ -261,6 +272,7 @@ async function handleLogout() {
 
 .admin-main {
   flex: 1;
+  min-height: 0;
   padding: 24px;
   overflow-y: auto;
 }

frontend/src/views/admin/AdminChatsView.vue

@@ -450,8 +450,16 @@ function getSupportName(item: ChatConversation) {
 </template>
 
 <style scoped>
+.admin-page {
+  display: grid;
+  height: 100%;
+  min-height: 0;
+  grid-template-rows: auto minmax(0, 1fr);
+}
+
 .page-head {
   display: flex;
+  flex: none;
   align-items: center;
   justify-content: space-between;
   margin-bottom: 16px;
@@ -474,7 +482,7 @@ function getSupportName(item: ChatConversation) {
 
 .chat-workbench {
   display: grid;
-  min-height: 640px;
+  min-height: 0;
   grid-template-columns: 330px minmax(0, 1fr);
   overflow: hidden;
   border: 1px solid #e5e7eb;
@@ -483,6 +491,7 @@ function getSupportName(item: ChatConversation) {
 }
 
 .conversation-pane {
+  min-height: 0;
   overflow-y: auto;
   border-right: 1px solid #e5e7eb;
   background: #f8fafc;
@@ -567,6 +576,7 @@ function getSupportName(item: ChatConversation) {
 .message-pane {
   display: grid;
   min-width: 0;
+  min-height: 0;
   grid-template-rows: auto minmax(0, 1fr) auto;
 }
 
@@ -608,6 +618,7 @@ function getSupportName(item: ChatConversation) {
 }
 
 .message-list {
+  min-height: 0;
   overflow-y: auto;
   padding: 18px;
   background: #f3f6fa;

frontend/src/views/admin/components/QuickReplyDialog.vue

@@ -26,6 +26,7 @@ const form = ref({
   title: '',
   content: '',
   sort_order: 0,
+  is_global: false,
 })
 
 watch(() => props.modelValue, (val) => {
@@ -51,7 +52,7 @@ async function loadReplies() {
 }
 
 function resetForm() {
-  form.value = { title: '', content: '', sort_order: 0 }
+  form.value = { title: '', content: '', sort_order: 0, is_global: false }
   editingId.value = null
 }
 
@@ -61,6 +62,7 @@ function startEdit(reply: QuickReply) {
     title: reply.title,
     content: reply.content,
     sort_order: reply.sort_order,
+    is_global: reply.is_global,
   }
 }
 
@@ -74,7 +76,7 @@ async function handleSubmit() {
       await updateQuickReply(editingId.value, form.value)
       ElMessage.success('更新成功')
     } else {
-      await createQuickReply(form.value.title, form.value.content, form.value.sort_order)
+      await createQuickReply(form.value.title, form.value.content, form.value.sort_order, form.value.is_global)
       ElMessage.success('创建成功')
     }
     resetForm()
@@ -126,14 +128,23 @@ function handleCancel() {
           style="margin-bottom: 8px"
         />
         <div class="form-actions">
-          <el-input-number
+          <div class="form-meta">
-            v-model="form.sort_order"
+            <label class="sort-field">
-            :min="0"
+              <span>排序</span>
-            :max="999"
+              <el-input-number
-            size="small"
+                v-model="form.sort_order"
-            placeholder="排序"
+                :min="0"
-            style="width: 120px"
+                :max="999"
-          />
+                size="small"
+                placeholder="排序"
+                style="width: 120px"
+              />
+            </label>
+            <el-radio-group v-model="form.is_global" size="small" :disabled="!!editingId">
+              <el-radio-button :value="false">个人</el-radio-button>
+              <el-radio-button :value="true">全局</el-radio-button>
+            </el-radio-group>
+          </div>
           <div>
             <el-button v-if="editingId" size="small" @click="handleCancel">取消</el-button>
             <el-button size="small" type="primary" @click="handleSubmit">
@@ -196,6 +207,23 @@ function handleCancel() {
   display: flex;
   align-items: center;
   justify-content: space-between;
+  gap: 12px;
+}
+
+.form-meta {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 10px;
+  align-items: center;
+}
+
+.sort-field {
+  display: inline-flex;
+  align-items: center;
+  gap: 8px;
+  color: #6b7280;
+  font-size: 13px;
+  font-weight: 600;
 }
 
 .reply-list {