167 lines
7.5 KiB
Go
167 lines
7.5 KiB
Go
package model
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import (
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"time"
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"gorm.io/datatypes"
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"gorm.io/gorm"
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)
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type ChatConversation struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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OrderID *uint64 `gorm:"uniqueIndex" json:"order_id"`
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ListingID *uint64 `gorm:"index" json:"listing_id"`
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// 发布群没有固定订单时，以下字段保存该商品最新订单的轻量快照，供客服列表筛选使用。
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// 这样读取会话列表不必每次扫描全部订单再按商品分组。
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LatestOrderID *uint64 `gorm:"index" json:"-"`
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LatestOrderNo string `gorm:"size:64;not null;default:''" json:"-"`
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LatestOrderStatus string `gorm:"size:32;not null;default:'';index" json:"-"`
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LatestOrderHandoffStatus string `gorm:"size:32;not null;default:''" json:"-"`
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LatestOrderRefundStatus string `gorm:"size:32;not null;default:''" json:"-"`
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// 待回复判断只需比较两个游标，避免每个会话再扫描聊天消息表。
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LastAttentionMessageID uint64 `gorm:"not null;default:0" json:"-"`
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LastAdminMessageID uint64 `gorm:"not null;default:0" json:"-"`
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Type string `gorm:"size:32;not null;default:'order_group'" json:"type"`
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SupportScene string `gorm:"column:support_scene;size:32;not null;default:''" json:"support_scene"`
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Title string `gorm:"size:128;not null" json:"title"`
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Status string `gorm:"size:32;not null;default:'active'" json:"status"`
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LastMessageID *uint64 `json:"last_message_id"`
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LastMessagePreview string `gorm:"size:255;not null;default:''" json:"last_message_preview"`
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LastMessageAt *time.Time `json:"last_message_at"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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}
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func (ChatConversation) TableName() string {
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return "chat_conversations"
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}
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type ChatParticipant struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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ConversationID uint64 `gorm:"not null;index" json:"conversation_id"`
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ParticipantType string `gorm:"size:16;not null;index" json:"participant_type"`
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ParticipantID uint64 `gorm:"not null;index" json:"participant_id"`
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Role string `gorm:"size:32;not null" json:"role"`
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Remark string `gorm:"size:128;not null;default:''" json:"remark"`
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LastReadAt *time.Time `json:"last_read_at"`
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JoinedAt time.Time `json:"joined_at"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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}
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func (ChatParticipant) TableName() string {
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return "chat_participants"
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}
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// ChatAdminConversationState stores per-admin state even when the admin is not
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// an assigned participant of the conversation.
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type ChatAdminConversationState struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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ConversationID uint64 `gorm:"not null;uniqueIndex:uk_chat_admin_conversation_state;index" json:"conversation_id"`
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AdminUserID uint64 `gorm:"not null;uniqueIndex:uk_chat_admin_conversation_state;index" json:"admin_user_id"`
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Remark string `gorm:"size:128;not null;default:''" json:"remark"`
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LastReadMessageID uint64 `gorm:"not null;default:0" json:"last_read_message_id"`
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LastReadAt *time.Time `json:"last_read_at"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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}
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func (ChatAdminConversationState) TableName() string {
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return "chat_admin_conversation_states"
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}
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type ChatMessage struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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ConversationID uint64 `gorm:"not null;index" json:"conversation_id"`
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SenderType string `gorm:"size:16;not null" json:"sender_type"`
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SenderID uint64 `gorm:"not null;default:0" json:"sender_id"`
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SenderRole string `gorm:"size:32;not null;default:''" json:"sender_role"`
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ContentType string `gorm:"size:32;not null;default:'text'" json:"content_type"`
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Content string `json:"content"`
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AttachmentURLS datatypes.JSON `gorm:"column:attachment_urls" json:"attachment_urls"`
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AdminAttentionType string `gorm:"column:admin_attention_type;size:32;not null;default:'';index" json:"admin_attention_type"`
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CreatedAt time.Time `json:"created_at"`
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}
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func (ChatMessage) TableName() string {
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return "chat_messages"
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}
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// AfterCreate 维护客服列表所需的两个消息游标；列表页只比较游标，不再对每个会话聚合消息表。
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func (m *ChatMessage) AfterCreate(tx *gorm.DB) error {
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if m.ID == 0 || m.ConversationID == 0 {
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return nil
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}
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updates := map[string]any{}
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if m.AdminAttentionType != "" || m.SenderType == "user" {
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updates["last_attention_message_id"] = m.ID
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}
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if m.SenderType == "admin" {
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updates["last_admin_message_id"] = m.ID
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}
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if len(updates) == 0 {
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return nil
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}
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return tx.Model(&ChatConversation{}).Where("id = ?", m.ConversationID).Updates(updates).Error
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}
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type ChatQrCode struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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ImageURL string `gorm:"size:512;not null" json:"image_url"`
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GroupName string `gorm:"size:128;not null;default:''" json:"group_name"`
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Status string `gorm:"size:16;not null;default:'unused'" json:"status"`
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ConversationID *uint64 `gorm:"index" json:"conversation_id"`
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UsedAt *time.Time `json:"used_at"`
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ExpiresAt *time.Time `json:"expires_at"`
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CreatedBy uint64 `gorm:"not null" json:"created_by"`
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Note string `gorm:"size:255;not null;default:''" json:"note"`
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WecomRenamed bool `gorm:"not null;default:false" json:"wecom_renamed"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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}
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func (ChatQrCode) TableName() string {
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return "chat_qrcode_pool"
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}
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type ChatQrCodeDeliveryTask struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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ConversationID uint64 `gorm:"column:conversation_id;not null;uniqueIndex" json:"conversation_id"`
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Status string `gorm:"size:16;not null;default:'pending';index" json:"status"`
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QrCodeID *uint64 `gorm:"column:qrcode_id;index" json:"qrcode_id"`
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ErrorMessage string `gorm:"column:error_message;size:255;not null;default:''" json:"error_message"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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SentAt *time.Time `gorm:"column:sent_at" json:"sent_at"`
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}
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func (ChatQrCodeDeliveryTask) TableName() string {
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return "chat_qrcode_delivery_tasks"
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}
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type ChatSupportGroup struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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Code string `gorm:"size:64;not null;uniqueIndex" json:"code"`
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Name string `gorm:"size:64;not null" json:"name"`
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Description string `gorm:"size:255;not null;default:''" json:"description"`
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Status string `gorm:"size:16;not null;default:'active';index" json:"status"`
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SortOrder int `gorm:"not null;default:0" json:"sort_order"`
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CreatedAt time.Time `json:"created_at"`
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UpdatedAt time.Time `json:"updated_at"`
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}
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func (ChatSupportGroup) TableName() string {
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return "chat_support_groups"
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}
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type ChatSupportGroupMember struct {
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ID uint64 `gorm:"primaryKey" json:"id"`
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GroupID uint64 `gorm:"not null;uniqueIndex:uk_support_group_member" json:"group_id"`
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AdminID uint64 `gorm:"column:admin_user_id;not null;uniqueIndex:uk_support_group_member;index" json:"admin_id"`
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CreatedAt time.Time `json:"created_at"`
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}
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func (ChatSupportGroupMember) TableName() string {
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return "chat_support_group_members"
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}
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