优化快捷回复联想与个人调用统计，数据统计支持自定义日期

/ 按输入码与个人频次建议（最多10条，唯一自动填入），正文关键字联想；统计页可日历选区间并统一中文日历。

web/src/services/api.ts

@@ -212,6 +212,26 @@ export interface StatisticsKpis {
   total_messages: number
 }
 
+export type StatsQuery = {
+  /** today | week | month */
+  period?: string
+  /** YYYY-MM-DD，与 to 同时传则优先自定义区间 */
+  from?: string
+  to?: string
+}
+
+function statsQueryString(params?: StatsQuery) {
+  const search = new URLSearchParams()
+  if (params?.from && params?.to) {
+    search.set('from', params.from)
+    search.set('to', params.to)
+  } else if (params?.period) {
+    search.set('period', params.period)
+  }
+  const qs = search.toString()
+  return qs ? `?${qs}` : ''
+}
+
 // Auth
 export const login = (params: LoginParams) => post<LoginResult>('/login', params)
 
@@ -359,8 +379,8 @@ export const exportSessionsCSV = (params?: {
   return downloadFile(`/sessions/export${qs ? `?${qs}` : ''}`, `sessions_${Date.now()}.csv`)
 }
 
-export const exportStatisticsCSV = () =>
-  downloadFile('/statistics/export', `statistics_${Date.now()}.csv`)
+export const exportStatisticsCSV = (params?: StatsQuery) =>
+  downloadFile(`/statistics/export${statsQueryString(params)}`, `statistics_${Date.now()}.csv`)
 
 export const getCustomer = (id: number) =>
   get<{ customer: Customer; sessions: Session[]; contacts?: CustomerContact[] }>(`/customers/${id}`)
@@ -465,6 +485,8 @@ export interface QuickReply {
   status: 'draft' | 'published' | string
   sort_order: number
   usage_count: number
+  /** 当前坐席个人调用次数（建议排序用） */
+  my_usage_count?: number
   created_at: string
   updated_at: string
 }
@@ -486,11 +508,17 @@ export const getQuickReplies = (params?: {
   return getList<QuickReply>(`/quick-replies${qs ? `?${qs}` : ''}`)
 }
 
-export const suggestQuickReplies = (prefix = '') => {
+/** slash=输入码前缀；keyword=标题/内容关键字。均按个人调用频次排序，最多 10 条 */
+export const suggestQuickReplies = (opts?: {
+  mode?: 'slash' | 'keyword'
+  prefix?: string
+  q?: string
+}) => {
   const search = new URLSearchParams()
-  if (prefix) search.set('prefix', prefix)
-  const qs = search.toString()
-  return get<QuickReply[]>(`/quick-replies/suggest${qs ? `?${qs}` : ''}`)
+  search.set('mode', opts?.mode || 'slash')
+  if (opts?.prefix) search.set('prefix', opts.prefix)
+  if (opts?.q) search.set('q', opts.q)
+  return get<QuickReply[]>(`/quick-replies/suggest?${search.toString()}`)
 }
 
 export const createQuickReply = (data: {
@@ -597,11 +625,23 @@ export const updateTenantSettings = (
 ) => put<TenantSettings>('/settings', data)
 
 // Statistics
-export const getKPIs = () => get<StatisticsKpis>('/statistics/kpi')
-export const getSessionTrend = (period: 'today' | 'day' | 'month' = 'day') => get<{ date: string; count: number }[]>(`/statistics/trend?period=${period}`)
-export const getResponseDistribution = () => get<{ range: string; count: number }[]>('/statistics/response-distribution')
-export const getChannelDistribution = () => get<{ type: string; value: number }[]>('/statistics/channels')
-export const getAgentPerformance = () => get<{ name: string; conversations: number; avg_response: number; satisfaction: number }[]>('/statistics/performance')
+export const getKPIs = (params?: StatsQuery) =>
+  get<StatisticsKpis>(`/statistics/kpi${statsQueryString(params)}`)
+export const getSessionTrend = (params?: StatsQuery | 'today' | 'day' | 'month') => {
+  // 兼容旧调用 getSessionTrend('day')
+  if (typeof params === 'string') {
+    return get<{ date: string; count: number }[]>(`/statistics/trend?period=${params}`)
+  }
+  return get<{ date: string; count: number }[]>(`/statistics/trend${statsQueryString(params)}`)
+}
+export const getResponseDistribution = (params?: StatsQuery) =>
+  get<{ range: string; count: number }[]>(`/statistics/response-distribution${statsQueryString(params)}`)
+export const getChannelDistribution = (params?: StatsQuery) =>
+  get<{ type: string; value: number }[]>(`/statistics/channels${statsQueryString(params)}`)
+export const getAgentPerformance = (params?: StatsQuery) =>
+  get<{ name: string; conversations: number; avg_response: number; satisfaction: number }[]>(
+    `/statistics/performance${statsQueryString(params)}`,
+  )
 
 // Admin
 export const getTenants = (params?: { search?: string; status?: string; page?: number; pageSize?: number }) => {