实现知识库两级分类树与完整 CRUD

支持父子分类、展开侧栏与改删校验;选中父分类可筛子级条目;对齐左右顶栏并更新种子树形数据。
This commit is contained in:
yml2213
2026-07-15 13:23:23 +08:00
parent 2cfdacacb3
commit 4c298fc38d
5 changed files with 560 additions and 91 deletions
+25 -13
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@@ -125,20 +125,32 @@ func seed() {
}
model.DB.Create(&messages)
// Knowledge categories & entries
cats := []model.Category{
{TenantID: tenants[0].ID, Name: "产品常见问题"},
{TenantID: tenants[0].ID, Name: "售后服务"},
{TenantID: tenants[0].ID, Name: "技术支持"},
{TenantID: tenants[0].ID, Name: "快捷回复模板"},
}
model.DB.Create(&cats)
// Knowledge categories(两级树,对齐设计稿)
tid := tenants[0].ID
rootFAQ := model.Category{TenantID: tid, Name: "产品常见问题"}
rootAfter := model.Category{TenantID: tid, Name: "售后服务"}
rootTech := model.Category{TenantID: tid, Name: "技术支持"}
rootPolicy := model.Category{TenantID: tid, Name: "政策条款"}
rootQuick := model.Category{TenantID: tid, Name: "快捷回复模板"}
model.DB.Create(&rootFAQ)
model.DB.Create(&rootAfter)
model.DB.Create(&rootTech)
model.DB.Create(&rootPolicy)
model.DB.Create(&rootQuick)
subAccount := model.Category{TenantID: tid, Name: "账户相关", ParentID: &rootFAQ.ID}
subFeature := model.Category{TenantID: tid, Name: "功能使用", ParentID: &rootFAQ.ID}
subBilling := model.Category{TenantID: tid, Name: "计费问题", ParentID: &rootFAQ.ID}
model.DB.Create(&subAccount)
model.DB.Create(&subFeature)
model.DB.Create(&subBilling)
entries := []model.KnowledgeEntry{
{TenantID: tenants[0].ID, CategoryID: cats[0].ID, Title: "如何修改登录密码", Content: "登录后在右上角头像→个人设置→修改密码", Status: "published", UsageCount: 156},
{TenantID: tenants[0].ID, CategoryID: cats[0].ID, Title: "支持哪些支付方式", Content: "支持微信支付、支付宝、银行转账", Status: "published", UsageCount: 98},
{TenantID: tenants[0].ID, CategoryID: cats[1].ID, Title: "退货流程说明", Content: "在线申请→审核→寄回→退款,全程3-5个工作日", Status: "published", UsageCount: 45},
{TenantID: tenants[0].ID, CategoryID: cats[2].ID, Title: "API接口文档", Content: "开发者文档请访问 docs.example.com/api", Status: "draft", UsageCount: 0},
{TenantID: tenants[0].ID, CategoryID: cats[3].ID, Title: "欢迎语模板", Content: "您好!欢迎来到客服云,请问有什么可以帮您的?", Status: "published", UsageCount: 230},
{TenantID: tid, CategoryID: subAccount.ID, Title: "如何修改登录密码", Content: "登录后在右上角头像→个人设置→修改密码。也可通过手机验证码或邮箱链接重置。", Status: "published", UsageCount: 156},
{TenantID: tid, CategoryID: subBilling.ID, Title: "支持哪些支付方式", Content: "支持微信支付、支付宝、银行转账", Status: "published", UsageCount: 98},
{TenantID: tid, CategoryID: subFeature.ID, Title: "如何升级为高级会员", Content: "进入账户设置页面,选择会员升级选项,支持月付和年付两种方式,年付享8折优惠", Status: "published", UsageCount: 88},
{TenantID: tid, CategoryID: rootAfter.ID, Title: "退货流程说明", Content: "在线申请→审核→寄回→退款,全程3-5个工作日", Status: "published", UsageCount: 45},
{TenantID: tid, CategoryID: rootTech.ID, Title: "API接口文档", Content: "开发者文档请访问 docs.example.com/api", Status: "draft", UsageCount: 0},
{TenantID: tid, CategoryID: rootPolicy.ID, Title: "隐私政策更新说明", Content: "我们会定期更新隐私政策,重大变更将通过站内信通知", Status: "published", UsageCount: 12},
{TenantID: tid, CategoryID: rootQuick.ID, Title: "欢迎语模板", Content: "您好!欢迎来到客服云,请问有什么可以帮您的?", Status: "published", UsageCount: 230},
}
model.DB.Create(&entries)
+210 -13
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@@ -2,6 +2,9 @@ package handler
import (
"net/http"
"strconv"
"strings"
"unicode/utf8"
"github.com/gin-gonic/gin"
"kefu-sys/server/internal/middleware"
@@ -44,7 +47,13 @@ func hasKnowledgeCapacity(tenantID uint) (bool, error) {
type CategoryListItem struct {
model.Category
EntryCount int64 `json:"entry_count"`
EntryCount int64 `json:"entry_count"` // 本分类直属条目数
TotalCount int64 `json:"total_count"` // 含子分类汇总
}
type CategoryReq struct {
Name string `json:"name" binding:"required"`
ParentID *uint `json:"parent_id"`
}
func (h *KnowledgeHandler) ListCategories(c *gin.Context) {
@@ -63,40 +72,223 @@ func (h *KnowledgeHandler) ListCategories(c *gin.Context) {
Where("tenant_id = ?", tenantID).
Group("category_id").
Scan(&rows)
countMap := map[uint]int64{}
var total int64
directMap := map[uint]int64{}
for _, r := range rows {
countMap[r.CategoryID] = r.Cnt
total += r.Cnt
directMap[r.CategoryID] = r.Cnt
}
// 子分类映射 parent -> children
childrenMap := map[uint][]uint{}
for _, cat := range categories {
if cat.ParentID != nil {
childrenMap[*cat.ParentID] = append(childrenMap[*cat.ParentID], cat.ID)
}
}
var rollup func(id uint) int64
rollup = func(id uint) int64 {
sum := directMap[id]
for _, child := range childrenMap[id] {
sum += rollup(child)
}
return sum
}
var total int64
model.DB.Model(&model.KnowledgeEntry{}).Where("tenant_id = ?", tenantID).Count(&total)
items := make([]CategoryListItem, 0, len(categories))
for _, cat := range categories {
items = append(items, CategoryListItem{Category: cat, EntryCount: countMap[cat.ID]})
items = append(items, CategoryListItem{
Category: cat,
EntryCount: directMap[cat.ID],
TotalCount: rollup(cat.ID),
})
}
// total 放在额外字段便于侧栏「全部知识库」
middleware.JSON(c, gin.H{"list": items, "total_entries": total})
}
func validateCategoryName(name string) string {
name = strings.TrimSpace(name)
n := utf8.RuneCountInString(name)
if n < 2 || n > 30 {
return ""
}
return name
}
// 校验父分类:最多两级(父分类自身 parent_id 必须为空)
func validateCategoryParent(tenantID uint, parentID *uint) error {
if parentID == nil {
return nil
}
var parent model.Category
if err := model.DB.Where("id = ? AND tenant_id = ?", *parentID, tenantID).First(&parent).Error; err != nil {
return errParentNotFound
}
if parent.ParentID != nil {
return errCategoryDepth
}
return nil
}
var (
errParentNotFound = errCat("父分类不存在")
errCategoryDepth = errCat("仅支持两级分类,不能挂到子分类下")
errCategoryName = errCat("分类名称需 2-30 个字符")
errCategoryDup = errCat("同级下分类名称已存在")
)
type catError string
func errCat(s string) catError { return catError(s) }
func (e catError) Error() string { return string(e) }
func isCategoryNameTaken(tenantID uint, name string, parentID *uint, excludeID uint) bool {
q := model.DB.Model(&model.Category{}).Where("tenant_id = ? AND name = ?", tenantID, name)
if parentID == nil {
q = q.Where("parent_id IS NULL")
} else {
q = q.Where("parent_id = ?", *parentID)
}
if excludeID > 0 {
q = q.Where("id <> ?", excludeID)
}
var n int64
q.Count(&n)
return n > 0
}
func (h *KnowledgeHandler) CreateCategory(c *gin.Context) {
if !requireKnowledgeManager(c) {
return
}
var category model.Category
if err := c.ShouldBindJSON(&category); err != nil {
var req CategoryReq
if err := c.ShouldBindJSON(&req); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "参数错误"})
return
}
category.TenantID = middleware.GetTenantID(c)
name := validateCategoryName(req.Name)
if name == "" {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": errCategoryName.Error()})
return
}
tenantID := middleware.GetTenantID(c)
if err := validateCategoryParent(tenantID, req.ParentID); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": err.Error()})
return
}
if isCategoryNameTaken(tenantID, name, req.ParentID, 0) {
c.JSON(http.StatusConflict, gin.H{"code": 409, "message": errCategoryDup.Error()})
return
}
category := model.Category{
TenantID: tenantID,
Name: name,
ParentID: req.ParentID,
}
if err := model.DB.Create(&category).Error; err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "创建失败"})
return
}
middleware.JSON(c, category)
}
func (h *KnowledgeHandler) UpdateCategory(c *gin.Context) {
if !requireKnowledgeManager(c) {
return
}
tenantID := middleware.GetTenantID(c)
id := c.Param("id")
var category model.Category
if err := model.DB.Where("id = ? AND tenant_id = ?", id, tenantID).First(&category).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"code": 404, "message": "分类不存在"})
return
}
var req CategoryReq
if err := c.ShouldBindJSON(&req); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "参数错误"})
return
}
name := validateCategoryName(req.Name)
if name == "" {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": errCategoryName.Error()})
return
}
// 禁止把自己设为自己的子级;改父级时校验
if req.ParentID != nil && *req.ParentID == category.ID {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "不能将分类设为自己的子分类"})
return
}
// 若本分类已有子分类,则不能再挂到其它父级下(保持最多两级)
if req.ParentID != nil {
var childCnt int64
model.DB.Model(&model.Category{}).Where("parent_id = ? AND tenant_id = ?", category.ID, tenantID).Count(&childCnt)
if childCnt > 0 {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "已有子分类的节点不能改为子分类"})
return
}
}
if err := validateCategoryParent(tenantID, req.ParentID); err != nil {
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": err.Error()})
return
}
if isCategoryNameTaken(tenantID, name, req.ParentID, category.ID) {
c.JSON(http.StatusConflict, gin.H{"code": 409, "message": errCategoryDup.Error()})
return
}
updates := map[string]interface{}{
"name": name,
"parent_id": req.ParentID,
}
if err := model.DB.Model(&category).Updates(updates).Error; err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "更新失败"})
return
}
model.DB.First(&category, category.ID)
middleware.JSON(c, category)
}
func (h *KnowledgeHandler) DeleteCategory(c *gin.Context) {
if !requireKnowledgeManager(c) {
return
}
tenantID := middleware.GetTenantID(c)
id := c.Param("id")
var category model.Category
if err := model.DB.Where("id = ? AND tenant_id = ?", id, tenantID).First(&category).Error; err != nil {
c.JSON(http.StatusNotFound, gin.H{"code": 404, "message": "分类不存在"})
return
}
var childCnt int64
model.DB.Model(&model.Category{}).Where("parent_id = ? AND tenant_id = ?", category.ID, tenantID).Count(&childCnt)
if childCnt > 0 {
c.JSON(http.StatusConflict, gin.H{"code": 409, "message": "请先删除或移走子分类"})
return
}
// 本分类及不应有子分类后,检查条目
var entryCnt int64
model.DB.Model(&model.KnowledgeEntry{}).Where("category_id = ? AND tenant_id = ?", category.ID, tenantID).Count(&entryCnt)
if entryCnt > 0 {
c.JSON(http.StatusConflict, gin.H{"code": 409, "message": "分类下仍有知识条目,请先删除或迁移条目"})
return
}
if err := model.DB.Delete(&category).Error; err != nil {
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "删除失败"})
return
}
middleware.JSON(c, gin.H{"message": "已删除"})
}
// categoryScopeIDs 选中分类时包含自身与所有直接子分类(两级树)
func categoryScopeIDs(tenantID, categoryID uint) []uint {
ids := []uint{categoryID}
var children []model.Category
model.DB.Where("tenant_id = ? AND parent_id = ?", tenantID, categoryID).Find(&children)
for _, ch := range children {
ids = append(ids, ch.ID)
}
return ids
}
type EntryListItem struct {
model.KnowledgeEntry
CategoryName string `json:"category_name"`
@@ -115,7 +307,12 @@ func (h *KnowledgeHandler) ListEntries(c *gin.Context) {
query := model.DB.Where("tenant_id = ?", tenantID)
if categoryID != "" {
query = query.Where("category_id = ?", categoryID)
if id64, err := strconv.ParseUint(categoryID, 10, 64); err == nil && id64 > 0 {
ids := categoryScopeIDs(tenantID, uint(id64))
query = query.Where("category_id IN ?", ids)
} else {
query = query.Where("category_id = ?", categoryID)
}
}
if search != "" {
query = query.Where("title LIKE ? OR content LIKE ?", "%"+search+"%", "%"+search+"%")
+2
View File
@@ -76,6 +76,8 @@ func SetupRoutes(r *gin.Engine, store storage.ObjectStorage, storageCfg config.S
kb := authRequired.Group("/knowledge")
kb.GET("/categories", knowledge.ListCategories)
kb.POST("/categories", knowledge.CreateCategory)
kb.PUT("/categories/:id", knowledge.UpdateCategory)
kb.DELETE("/categories/:id", knowledge.DeleteCategory)
kb.GET("/entries", knowledge.ListEntries)
kb.POST("/entries", knowledge.CreateEntry)
kb.PUT("/entries/:id", knowledge.UpdateEntry)