支持访客实时输入草稿展示与联系方式自动识别

坐席输入框上方显示「对方正在输入」草稿；从草稿/消息提取手机微信邮箱QQ并追加入库，不覆盖已有联系方式。

web/src/services/api.ts

@@ -18,6 +18,9 @@ export interface Session {
   current_url?: string
   current_title?: string
   last_seen_at?: string | null
+  /** 访客输入框未发送草稿 */
+  draft_text?: string
+  draft_updated_at?: string | null
   created_at: string; ended_at: string | null
   /** 列表接口补全字段 */
   message_count?: number
@@ -27,6 +30,16 @@ export interface Session {
   channel_type?: string
 }
 
+export interface CustomerContact {
+  id: number
+  tenant_id?: number
+  customer_id: number
+  kind: string // phone | wechat | email | qq
+  value: string
+  source?: string
+  created_at?: string
+}
+
 export interface VisitorPageView {
   id: number
   session_id: number
@@ -50,6 +63,7 @@ export interface AvailableAgent { id: number; nickname: string; status: string }
 export interface Customer {
   id: number; tenant_id: number; name: string; phone: string; email: string; tags: string
   source: string; status: string; conversation_count: number; last_contact_at: string
+  contacts?: CustomerContact[]
 }
 
 export interface KnowledgeCategory {
@@ -303,7 +317,8 @@ export const exportSessionsCSV = (params?: {
 export const exportStatisticsCSV = () =>
   downloadFile('/statistics/export', `statistics_${Date.now()}.csv`)
 
-export const getCustomer = (id: number) => get<{ customer: Customer; sessions: Session[] }>(`/customers/${id}`)
+export const getCustomer = (id: number) =>
+  get<{ customer: Customer; sessions: Session[]; contacts?: CustomerContact[] }>(`/customers/${id}`)
 export const createCustomer = (data: Partial<Customer>) => post<Customer>('/customers', data)
 export const updateCustomer = (id: number, data: Partial<Customer>) => put<Customer>(`/customers/${id}`, data)
 export const deleteCustomer = (id: number) => del(`/customers/${id}`)