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添加消息发送API、丰富种子对话数据、Dashboard支持真实消息发送和客户名显示

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yml2213
2026-07-14 11:45:57 +08:00
parent caf14e8e52
commit 616b1bcaa2
4 changed files with 198 additions and 96 deletions
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server/cmd/seed/main.go
+25 -4
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@@ -95,11 +95,32 @@ func seed() {
}
model.DB.Create(&sessions)
// Messages
// Messages - 模拟真实对话
messages := []model.Message{
{SessionID: sessions[0].ID, SenderType: "visitor", SenderID: &customers[0].ID, Content: "你好，我的订单怎么还没发货？", Type: "text", Seq: 1, SentAt: now},
{SessionID: sessions[0].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "您好，请提供一下您的订单号，我帮您查看", Type: "text", Seq: 2, SentAt: now},
{SessionID: sessions[0].ID, SenderType: "visitor", SenderID: &customers[0].ID, Content: "订单号 AB20260714001", Type: "text", Seq: 3, SentAt: now},
// Session 1: 张三 - 订单物流咨询 (urgent)
{SessionID: sessions[0].ID, SenderType: "visitor", Content: "你好，我的订单怎么还没发货？已经3天了", Type: "text", Seq: 1, SentAt: now.Add(-10 * time.Minute)},
{SessionID: sessions[0].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "您好，请提供一下您的订单号，我帮您查询", Type: "text", Seq: 2, SentAt: now.Add(-9 * time.Minute)},
{SessionID: sessions[0].ID, SenderType: "visitor", Content: "订单号 AB20260714001", Type: "text", Seq: 3, SentAt: now.Add(-8 * time.Minute)},
{SessionID: sessions[0].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "稍等，正在为您查询物流信息...", Type: "text", Seq: 4, SentAt: now.Add(-7 * time.Minute)},
{SessionID: sessions[0].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "您好，您的包裹已到达北京分拨中心，预计明天下午送达。给您带来不便敬请谅解", Type: "text", Seq: 5, SentAt: now.Add(-6 * time.Minute)},
// Session 2: 李四 - 退换货咨询 (active)
{SessionID: sessions[1].ID, SenderType: "visitor", Content: "你好，我买的商品有质量问题，想退货", Type: "text", Seq: 1, SentAt: now.Add(-5 * time.Minute)},
{SessionID: sessions[1].ID, SenderType: "agent", SenderID: &agent2.ID, Content: "非常抱歉给您带来不便。请拍照上传问题商品图片，我们核实后会为您办理退货", Type: "text", Seq: 2, SentAt: now.Add(-4 * time.Minute)},
{SessionID: sessions[1].ID, SenderType: "visitor", Content: "好的，我拍照上传", Type: "text", Seq: 3, SentAt: now.Add(-3 * time.Minute)},
// Session 3: 王五 - 等待分配 (waiting)
{SessionID: sessions[2].ID, SenderType: "visitor", Content: "您好，请问企业版是否有优惠？我们公司需要50个坐席", Type: "text", Seq: 1, SentAt: now.Add(-2 * time.Minute)},
// Session 4: 赵六科技 - 已结束
{SessionID: sessions[3].ID, SenderType: "visitor", Content: "产品使用手册在哪里下载？", Type: "text", Seq: 1, SentAt: now.Add(-2 * time.Hour)},
{SessionID: sessions[3].ID, SenderType: "agent", SenderID: &agent3.ID, Content: "您好，请在官网帮助中心→文档下载中获取，也可直接访问 docs.example.com", Type: "text", Seq: 2, SentAt: now.Add(-1 * time.Hour + 55*time.Minute)},
{SessionID: sessions[3].ID, SenderType: "visitor", Content: "找到了，谢谢！", Type: "text", Seq: 3, SentAt: now.Add(-1 * time.Hour + 50*time.Minute)},
// Session 5: 钱七 - 已结束
{SessionID: sessions[4].ID, SenderType: "visitor", Content: "退款什么时候到账？已经3天了", Type: "text", Seq: 1, SentAt: now.Add(-3 * time.Hour)},
{SessionID: sessions[4].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "您好，退款一般在3-5个工作日到账，我帮您催一下财务", Type: "text", Seq: 2, SentAt: now.Add(-2 * time.Hour + 55*time.Minute)},
{SessionID: sessions[4].ID, SenderType: "agent", SenderID: &agent1.ID, Content: "已为您加急处理，预计明天到账，请注意查收", Type: "text", Seq: 3, SentAt: now.Add(-2 * time.Hour + 50*time.Minute)},
}
model.DB.Create(&messages)