实现 P1 客户/知识库/对话记录与渠道设置

- 客户管理接通创建、编辑、删除与详情历史会话 - 知识库接通分类/条目 CRUD，按角色控制写权限 - 对话记录增强筛选、客户名、消息与操作时间线 - 新增租户渠道 API，系统设置渠道管理可启用与复制嵌入代码
2026-07-15 11:18:01 +08:00
parent 9485c28abd
commit 65014d80de
8 changed files with 1232 additions and 247 deletions
@@ -540,3 +540,86 @@ func TestWidgetAutoAssignAndOfflineLeave(t *testing.T) {
 		t.Fatalf("未记录自动分配事件: %v", err)
 	}
 }
+
+func TestChannelListAndToggleRequiresAdmin(t *testing.T) {
+	router := setupRouter(t)
+	tenant := createTenant(t, "渠道租户", "normal")
+	admin := createUser(t, tenant.ID, "ch-admin", "admin")
+	agent := createUser(t, tenant.ID, "ch-agent", "agent")
+	channel := model.Channel{
+		TenantID: tenant.ID, Type: "web", Name: "网页", Status: "enabled",
+		ScriptCode: `<script src="/widget.js" data-id="WK_ch_001"></script>`,
+	}
+	if err := model.DB.Create(&channel).Error; err != nil {
+		t.Fatalf("创建渠道失败: %v", err)
+	}
+
+	listRecorder := httptest.NewRecorder()
+	router.ServeHTTP(listRecorder, bearerRequest(t, http.MethodGet, "/api/channels", nil, agent))
+	if listRecorder.Code != http.StatusOK {
+		t.Fatalf("客服查看渠道列表失败: %s", listRecorder.Body.String())
+	}
+
+	denyRecorder := httptest.NewRecorder()
+	router.ServeHTTP(denyRecorder, bearerRequest(t, http.MethodPut, fmt.Sprintf("/api/channels/%d", channel.ID), []byte(`{"status":"disabled"}`), agent))
+	if denyRecorder.Code != http.StatusForbidden {
+		t.Fatalf("客服禁用渠道应 403，实际 %d %s", denyRecorder.Code, denyRecorder.Body.String())
+	}
+
+	okRecorder := httptest.NewRecorder()
+	router.ServeHTTP(okRecorder, bearerRequest(t, http.MethodPut, fmt.Sprintf("/api/channels/%d", channel.ID), []byte(`{"status":"disabled"}`), admin))
+	if okRecorder.Code != http.StatusOK {
+		t.Fatalf("管理员禁用渠道失败: %s", okRecorder.Body.String())
+	}
+	var updated model.Channel
+	if err := model.DB.First(&updated, channel.ID).Error; err != nil || updated.Status != "disabled" {
+		t.Fatalf("渠道状态未更新: %+v err=%v", updated, err)
+	}
+}
+
+func TestCustomerAndKnowledgeCRUD(t *testing.T) {
+	router := setupRouter(t)
+	tenant := createTenant(t, "业务CRUD租户", "normal")
+	admin := createUser(t, tenant.ID, "biz-admin", "admin")
+
+	createCustomerRec := httptest.NewRecorder()
+	router.ServeHTTP(createCustomerRec, bearerRequest(t, http.MethodPost, "/api/customers", []byte(`{"name":"测试客户甲","phone":"13900001111","tags":"[\"新客户\"]","status":"offline","source":"手动"}`), admin))
+	if createCustomerRec.Code != http.StatusOK {
+		t.Fatalf("创建客户失败: %s", createCustomerRec.Body.String())
+	}
+	var createCustomerResp struct {
+		Data struct {
+			ID uint `json:"id"`
+		} `json:"data"`
+	}
+	if err := json.Unmarshal(createCustomerRec.Body.Bytes(), &createCustomerResp); err != nil || createCustomerResp.Data.ID == 0 {
+		t.Fatalf("解析客户创建响应失败: %v body=%s", err, createCustomerRec.Body.String())
+	}
+
+	updateCustomerRec := httptest.NewRecorder()
+	router.ServeHTTP(updateCustomerRec, bearerRequest(t, http.MethodPut, fmt.Sprintf("/api/customers/%d", createCustomerResp.Data.ID), []byte(`{"tags":"[\"VIP客户\",\"活跃\"]"}`), admin))
+	if updateCustomerRec.Code != http.StatusOK {
+		t.Fatalf("更新客户失败: %s", updateCustomerRec.Body.String())
+	}
+
+	createCatRec := httptest.NewRecorder()
+	router.ServeHTTP(createCatRec, bearerRequest(t, http.MethodPost, "/api/knowledge/categories", []byte(`{"name":"产品FAQ"}`), admin))
+	if createCatRec.Code != http.StatusOK {
+		t.Fatalf("创建分类失败: %s", createCatRec.Body.String())
+	}
+	var catResp struct {
+		Data struct {
+			ID uint `json:"id"`
+		} `json:"data"`
+	}
+	if err := json.Unmarshal(createCatRec.Body.Bytes(), &catResp); err != nil || catResp.Data.ID == 0 {
+		t.Fatalf("解析分类响应失败: %v", err)
+	}
+
+	createEntryRec := httptest.NewRecorder()
+	body := fmt.Sprintf(`{"title":"如何退货","content":"7天无理由退货","category_id":%d,"status":"published"}`, catResp.Data.ID)
+	router.ServeHTTP(createEntryRec, bearerRequest(t, http.MethodPost, "/api/knowledge/entries", []byte(body), admin))
+	if createEntryRec.Code != http.StatusOK {
+		t.Fatalf("创建知识条目失败: %s", createEntryRec.Body.String())
+	}
+}