修复访客浏览轨迹延迟与排序,增加演示站

保留 SPA hash 以正确区分页面;延迟采集 title 避免慢一页;轨迹改为最新在上;补充 demo-shop 测试页与 Vite 静态路由。
This commit is contained in:
yml2213
2026-07-18 23:22:47 +08:00
parent 81852e0ddd
commit 970bae16d1
9 changed files with 651 additions and 44 deletions
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@@ -0,0 +1,491 @@
<!DOCTYPE html>
<html lang="zh-CN">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>演示商城 · 首页</title>
<style>
:root {
--brand: #2563eb;
--bg: #f8fafc;
--card: #fff;
--text: #0f172a;
--muted: #64748b;
--border: #e2e8f0;
}
* { box-sizing: border-box; }
body {
margin: 0;
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "PingFang SC", "Microsoft YaHei", sans-serif;
background: var(--bg);
color: var(--text);
min-height: 100vh;
}
header.site {
background: #fff;
border-bottom: 1px solid var(--border);
position: sticky;
top: 0;
z-index: 100;
}
.site-inner {
max-width: 960px;
margin: 0 auto;
padding: 0 20px;
height: 56px;
display: flex;
align-items: center;
gap: 24px;
}
.logo {
font-weight: 700;
font-size: 16px;
color: var(--brand);
text-decoration: none;
white-space: nowrap;
}
nav {
display: flex;
gap: 4px;
flex-wrap: wrap;
flex: 1;
}
nav a {
text-decoration: none;
color: var(--muted);
font-size: 14px;
padding: 6px 12px;
border-radius: 8px;
}
nav a:hover { background: #f1f5f9; color: var(--text); }
nav a.active {
background: #eff6ff;
color: var(--brand);
font-weight: 600;
}
main {
max-width: 960px;
margin: 0 auto;
padding: 24px 20px 120px;
}
.hero {
background: linear-gradient(135deg, #2563eb, #1d4ed8);
color: #fff;
border-radius: 16px;
padding: 32px 28px;
margin-bottom: 24px;
}
.hero h1 { margin: 0 0 8px; font-size: 24px; }
.hero p { margin: 0; opacity: 0.9; font-size: 14px; line-height: 1.6; }
.card {
background: var(--card);
border: 1px solid var(--border);
border-radius: 12px;
padding: 20px;
margin-bottom: 16px;
}
.card h2 { margin: 0 0 8px; font-size: 18px; }
.card p { margin: 0 0 12px; color: var(--muted); font-size: 14px; line-height: 1.6; }
.grid {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
gap: 12px;
}
.product {
border: 1px solid var(--border);
border-radius: 12px;
padding: 16px;
background: #fff;
cursor: pointer;
transition: border-color .15s, box-shadow .15s;
}
.product:hover {
border-color: #93c5fd;
box-shadow: 0 4px 12px rgba(37, 99, 235, 0.08);
}
.product .thumb {
height: 100px;
border-radius: 8px;
background: linear-gradient(135deg, #dbeafe, #eff6ff);
margin-bottom: 10px;
}
.product .name { font-weight: 600; font-size: 14px; }
.product .price { color: var(--brand); font-weight: 700; margin-top: 4px; font-size: 15px; }
.btn {
display: inline-flex;
align-items: center;
gap: 6px;
border: 0;
border-radius: 8px;
padding: 10px 16px;
font-size: 14px;
font-weight: 600;
cursor: pointer;
background: var(--brand);
color: #fff;
}
.btn.secondary {
background: #fff;
color: var(--text);
border: 1px solid var(--border);
}
.btn + .btn { margin-left: 8px; }
.muted { color: var(--muted); font-size: 13px; }
.steps {
list-style: none;
padding: 0;
margin: 0;
counter-reset: step;
}
.steps li {
position: relative;
padding: 10px 12px 10px 40px;
border: 1px solid var(--border);
border-radius: 10px;
margin-bottom: 8px;
font-size: 13px;
line-height: 1.5;
background: #fff;
}
.steps li::before {
counter-increment: step;
content: counter(step);
position: absolute;
left: 12px;
top: 12px;
width: 20px;
height: 20px;
border-radius: 50%;
background: #eff6ff;
color: var(--brand);
font-size: 12px;
font-weight: 700;
display: flex;
align-items: center;
justify-content: center;
}
.status-bar {
position: fixed;
left: 16px;
bottom: 16px;
z-index: 1000;
max-width: min(420px, calc(100vw - 100px));
background: rgba(15, 23, 42, 0.92);
color: #e2e8f0;
border-radius: 12px;
padding: 12px 14px;
font-size: 12px;
line-height: 1.5;
box-shadow: 0 8px 24px rgba(0,0,0,.2);
}
.status-bar strong { color: #fff; }
.status-bar code {
display: block;
margin-top: 4px;
padding: 6px 8px;
background: rgba(255,255,255,.08);
border-radius: 6px;
word-break: break-all;
color: #93c5fd;
font-size: 11px;
}
.status-bar .hint { color: #94a3b8; margin-top: 6px; font-size: 11px; }
.badge {
display: inline-block;
padding: 2px 8px;
border-radius: 999px;
background: #fef3c7;
color: #92400e;
font-size: 11px;
font-weight: 600;
}
label.field { display: block; font-size: 12px; color: var(--muted); margin-bottom: 4px; }
input.field {
width: 100%;
max-width: 320px;
height: 36px;
border: 1px solid var(--border);
border-radius: 8px;
padding: 0 10px;
font-size: 13px;
}
.toolbar { display: flex; flex-wrap: wrap; gap: 8px; align-items: end; margin-top: 12px; }
</style>
</head>
<body>
<header class="site">
<div class="site-inner">
<a class="logo" href="#/" data-nav>演示商城</a>
<nav id="nav">
<a href="#/" data-nav data-path="/">首页</a>
<a href="#/product/iphone" data-nav data-path="/product/iphone">商品详情</a>
<a href="#/cart" data-nav data-path="/cart">购物车</a>
<a href="#/checkout" data-nav data-path="/checkout">结算</a>
<a href="#/help" data-nav data-path="/help">帮助中心</a>
</nav>
<span class="badge">访客轨迹测试站</span>
</div>
</header>
<main id="app"></main>
<div class="status-bar" id="statusBar">
<div><strong>当前宿主页(会上报给客服)</strong></div>
<code id="statusUrl"></code>
<div class="hint" id="statusTitle">title: —</div>
<div class="hint">
点右下角蓝钮打开客服 → 再点上方导航换页 → 在坐席工作台右侧看「落地页 / 浏览轨迹 / 在线时长」
</div>
</div>
<script>
(function () {
// 渠道 key?channel=WK_xxx ,默认种子渠道
var params = new URLSearchParams(location.search);
var channelKey = params.get('channel') || params.get('channel_key') || 'WK_8a3f2e';
var pages = {
'/': {
title: '演示商城 · 首页',
html: function () {
return (
'<div class="hero">' +
'<h1>欢迎来到演示商城</h1>' +
'<p>这是<strong>模拟客户官网</strong>。请打开右下角客服,再切换导航,验证:落地页、换页轨迹、在线读秒。</p>' +
'</div>' +
'<div class="card">' +
'<h2>测试步骤</h2>' +
'<ol class="steps">' +
'<li>确认后端 API 已启动(默认 :8080),前端 <code>npm run dev</code>:5173</li>' +
'<li>点击右下角蓝色客服按钮,发送一句「你好」</li>' +
'<li>保持聊天窗口打开,依次点:商品详情 → 购物车 → 结算 → 帮助中心</li>' +
'<li>坐席登录工作台,打开该会话,右侧查看落地页 / 浏览轨迹 / 在线时长</li>' +
'</ol>' +
'</div>' +
'<div class="card">' +
'<h2>热门商品</h2>' +
'<div class="grid">' +
productCard('iphone', '云客服专业版', '¥299/月') +
productCard('seat', '坐席扩容包', '¥99/席') +
productCard('api', '开放 API', '联系销售') +
'</div>' +
'</div>'
);
},
},
'/product/iphone': {
title: '演示商城 · 商品详情 · 云客服专业版',
html: function () {
return (
'<div class="card">' +
'<div class="thumb" style="height:160px;border-radius:12px;background:linear-gradient(135deg,#93c5fd,#2563eb);margin-bottom:16px"></div>' +
'<h2>云客服专业版</h2>' +
'<p class="muted">多渠道接待 · 知识库 · 数据统计 · 适合中小团队</p>' +
'<p style="font-size:22px;font-weight:700;color:#2563eb;margin:8px 0 16px">¥299 / 月</p>' +
'<button class="btn" type="button" data-goto="/cart">加入购物车</button>' +
'<button class="btn secondary" type="button" data-goto="/">返回首页</button>' +
'</div>' +
'<div class="card"><h2>规格说明</h2><p>本页用于模拟访客浏览商品详情。切换到此页应在客服端轨迹中新增一条记录。</p></div>'
);
},
},
'/product/seat': {
title: '演示商城 · 商品详情 · 坐席扩容包',
html: function () {
return (
'<div class="card">' +
'<h2>坐席扩容包</h2>' +
'<p>按需增加在线坐席数量。</p>' +
'<p style="font-size:22px;font-weight:700;color:#2563eb">¥99 / 席 / 月</p>' +
'<button class="btn" type="button" data-goto="/cart">加入购物车</button>' +
'</div>'
);
},
},
'/product/api': {
title: '演示商城 · 商品详情 · 开放 API',
html: function () {
return (
'<div class="card">' +
'<h2>开放 API</h2>' +
'<p>企业集成方案,请通过在线客服联系销售。</p>' +
'<button class="btn" type="button" onclick="window.KefuWidget&&KefuWidget.open()">咨询客服</button>' +
'</div>'
);
},
},
'/cart': {
title: '演示商城 · 购物车',
html: function () {
return (
'<div class="card">' +
'<h2>购物车</h2>' +
'<p>云客服专业版 × 1</p>' +
'<p class="muted">小计 ¥299</p>' +
'<button class="btn" type="button" data-goto="/checkout">去结算</button>' +
'<button class="btn secondary" type="button" data-goto="/product/iphone">继续浏览</button>' +
'</div>'
);
},
},
'/checkout': {
title: '演示商城 · 结算页',
html: function () {
return (
'<div class="card">' +
'<h2>确认订单</h2>' +
'<p>收货信息、支付方式等(示意)。访客停在结算页时,客服应能看到「当前页」为本页。</p>' +
'<button class="btn" type="button" onclick="alert(\'演示完成:请到坐席工作台查看浏览轨迹\')">提交订单(演示)</button>' +
'</div>'
);
},
},
'/help': {
title: '演示商城 · 帮助中心',
html: function () {
return (
'<div class="card">' +
'<h2>帮助中心</h2>' +
'<p>常见问题:如何退款?如何开通坐席?可点右下角咨询人工客服。</p>' +
'<button class="btn" type="button" onclick="window.KefuWidget&&KefuWidget.open()">联系客服</button>' +
'</div>' +
'<div class="card">' +
'<h2>渠道 Key</h2>' +
'<label class="field">当前 data-id / channel_key</label>' +
'<div class="toolbar">' +
'<input class="field" id="channelInput" value="' + escapeHtml(channelKey) + '" />' +
'<button class="btn secondary" type="button" id="applyChannel">切换并刷新</button>' +
'</div>' +
'<p class="muted" style="margin-top:10px">须与系统设置 → 渠道管理中的网页渠道 data-id 一致。种子默认为 <code>WK_8a3f2e</code>。</p>' +
'</div>'
);
},
},
};
function productCard(id, name, price) {
return (
'<div class="product" data-goto="/product/' + id + '">' +
'<div class="thumb"></div>' +
'<div class="name">' + name + '</div>' +
'<div class="price">' + price + '</div>' +
'</div>'
);
}
function escapeHtml(s) {
return String(s)
.replace(/&/g, '&amp;')
.replace(/</g, '&lt;')
.replace(/"/g, '&quot;');
}
function pathFromHash() {
var h = location.hash.replace(/^#/, '') || '/';
if (!h.startsWith('/')) h = '/' + h;
// strip query in hash
return h.split('?')[0];
}
function updateStatus() {
var elUrl = document.getElementById('statusUrl');
var elTitle = document.getElementById('statusTitle');
if (elUrl) elUrl.textContent = location.href;
if (elTitle) elTitle.textContent = 'title: ' + document.title;
}
function setActiveNav(path) {
document.querySelectorAll('#nav a').forEach(function (a) {
var p = a.getAttribute('data-path');
a.classList.toggle('active', p === path || (path.indexOf('/product/') === 0 && p === '/product/iphone' && path === '/product/iphone'));
if (path.indexOf('/product/') === 0) {
a.classList.toggle('active', p === path || (p === '/product/iphone' && path === '/product/iphone'));
}
});
// simpler: exact match
document.querySelectorAll('#nav a').forEach(function (a) {
a.classList.toggle('active', a.getAttribute('data-path') === path);
});
}
function render() {
var path = pathFromHash();
var page = pages[path] || pages['/'];
if (!pages[path]) {
// unknown product path fallback
if (path.indexOf('/product/') === 0) {
page = {
title: '演示商城 · 商品 ' + path,
html: function () {
return '<div class="card"><h2>商品 ' + escapeHtml(path) + '</h2><p>示意详情页</p><button class="btn" data-goto="/cart">加入购物车</button></div>';
},
};
} else {
path = '/';
page = pages['/'];
}
}
document.title = page.title;
document.getElementById('app').innerHTML = page.html();
setActiveNav(path);
updateStatus();
// 绑定站内跳转(触发 history / hashwidget.js 会监听到)
document.querySelectorAll('[data-goto]').forEach(function (el) {
el.addEventListener('click', function (e) {
e.preventDefault();
go(el.getAttribute('data-goto'));
});
});
var applyBtn = document.getElementById('applyChannel');
if (applyBtn) {
applyBtn.addEventListener('click', function () {
var v = (document.getElementById('channelInput').value || '').trim();
if (!v) return;
var u = new URL(location.href);
u.searchParams.set('channel', v);
location.href = u.pathname + u.search + '#/help';
});
}
}
function go(path) {
if (!path) return;
if (path.charAt(0) !== '/') path = '/' + path;
// 使用 pushState + hashURL 变化更接近真实站点路径展示
// 最终 href 形如 /demo-shop/?channel=xx#/cart
var next = '#' + path;
if (location.hash !== next) {
location.hash = path;
} else {
render();
}
}
window.addEventListener('hashchange', render);
// 兼容直接点 nav 的 a[href="#/..."]
document.querySelectorAll('a[data-nav]').forEach(function (a) {
a.addEventListener('click', function () {
setTimeout(updateStatus, 0);
});
});
render();
// 动态插入 widget.js(与渠道 key 一致)
var s = document.createElement('script');
s.src = '/widget.js';
s.setAttribute('data-id', channelKey);
s.async = true;
s.onerror = function () {
alert('加载 /widget.js 失败。请用前端开发服务打开本页,例如:\nhttp://localhost:5173/demo-shop/');
};
document.body.appendChild(s);
// 标题/状态栏同步
setInterval(updateStatus, 1000);
})();
</script>
</body>
</html>
+25 -7
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@@ -30,8 +30,9 @@
var open = false;
var iframe = null;
var lastSentURL = '';
var lastSentKey = '';
var lastSentAt = 0;
var routeTimer = null;
var btn = document.createElement('button');
btn.type = 'button';
@@ -82,8 +83,10 @@
if (!iframe || !iframe.contentWindow) return;
var info = hostPageInfo();
var now = Date.now();
if (!force && info.url === lastSentURL && now - lastSentAt < 800) return;
lastSentURL = info.url;
// url + title 一起去重:SPA 常先改 hash 再改 title,只比 url 会丢掉正确标题
var key = info.url + '\0' + info.title;
if (!force && key === lastSentKey && now - lastSentAt < 500) return;
lastSentKey = key;
lastSentAt = now;
try {
iframe.contentWindow.postMessage({
@@ -95,6 +98,21 @@
} catch (e) { /* ignore */ }
}
/**
* 路由变化后延迟采集:让宿主 SPA(含 demo-shop)先跑完 render、更新 document.title
* 避免轨迹标题永远慢一页(URL 已是新页、title 仍是上一页)。
*/
function schedulePostPage(force) {
if (!open && !force) return;
if (routeTimer) clearTimeout(routeTimer);
routeTimer = setTimeout(function () {
routeTimer = null;
postPageToIframe(!!force);
// 再补一帧:部分框架 title 在 paint 后才写
setTimeout(function () { postPageToIframe(false); }, 50);
}, 0);
}
function ensureIframe() {
if (iframe) return;
iframe = document.createElement('iframe');
@@ -103,7 +121,7 @@
iframe.style.cssText = 'width:100%;height:100%;border:0;display:block;background:#fff;';
iframe.src = buildEmbedURL();
iframe.addEventListener('load', function () {
postPageToIframe(true);
schedulePostPage(true);
});
panel.appendChild(iframe);
}
@@ -114,7 +132,7 @@
ensureIframe();
panel.style.display = 'block';
btn.style.display = 'none';
postPageToIframe(true);
schedulePostPage(true);
} else {
panel.style.display = 'none';
btn.style.display = 'flex';
@@ -130,14 +148,14 @@
}
// iframe 就绪后可再次同步宿主页
if (event.data.type === 'kefu-widget-ready') {
postPageToIframe(true);
schedulePostPage(true);
}
});
// —— SPA / 浏览器导航监听 ——
function onRouteMaybeChanged() {
if (!open) return;
postPageToIframe(false);
schedulePostPage(false);
}
try {