新增独立快捷回复模块（团队/个人）

从知识库拆出快捷回复：支持团队暂存与发布同步、个人话术、输入码与工作台 / 调用，以及 CSV 导入导出；管理页顶栏与侧栏对齐。

server/internal/handler/router.go

@@ -12,6 +12,7 @@ func SetupRoutes(r *gin.Engine, store storage.ObjectStorage, storageCfg config.S
 	session := NewSessionHandler()
 	customer := NewCustomerHandler()
 	knowledge := NewKnowledgeHandler()
+	quickReply := NewQuickReplyHandler()
 	stats := NewStatisticsHandler()
 	admin := NewAdminHandler(store)
 	channel := NewChannelHandler()
@@ -87,6 +88,20 @@ func SetupRoutes(r *gin.Engine, store storage.ObjectStorage, storageCfg config.S
 		kb.PUT("/entries/:id", knowledge.UpdateEntry)
 		kb.DELETE("/entries/:id", knowledge.DeleteEntry)
 
+		// 快捷回复（团队 / 个人，与知识库独立）
+		qr := authRequired.Group("/quick-replies")
+		qr.GET("", quickReply.List)
+		qr.GET("/suggest", quickReply.Suggest)
+		qr.GET("/export", quickReply.Export)
+		qr.GET("/import-template", quickReply.ImportTemplate)
+		qr.POST("/import", quickReply.Import)
+		qr.POST("", quickReply.Create)
+		qr.PUT("/:id", quickReply.Update)
+		qr.DELETE("/:id", quickReply.Delete)
+		qr.POST("/:id/publish", quickReply.Publish)
+		qr.POST("/:id/unpublish", quickReply.Unpublish)
+		qr.POST("/:id/use", quickReply.Use)
+
 		// 渠道设置（租户级）
 		channels := authRequired.Group("/channels")
 		channels.GET("", channel.List)