新增独立快捷回复模块（团队/个人）

从知识库拆出快捷回复：支持团队暂存与发布同步、个人话术、输入码与工作台 / 调用，以及 CSV 导入导出；管理页顶栏与侧栏对齐。

web/src/router/index.tsx

@@ -10,6 +10,7 @@ const Dashboard = lazy(() => import('@/pages/agent/Dashboard'))
 const ChatHistory = lazy(() => import('@/pages/agent/ChatHistory'))
 const Customers = lazy(() => import('@/pages/agent/Customers'))
 const Knowledge = lazy(() => import('@/pages/agent/Knowledge'))
+const QuickReplies = lazy(() => import('@/pages/agent/QuickReplies'))
 const Statistics = lazy(() => import('@/pages/agent/Statistics'))
 const Settings = lazy(() => import('@/pages/agent/Settings'))
 const AdminDashboard = lazy(() => import('@/pages/admin/Dashboard'))
@@ -66,6 +67,7 @@ export const router = createBrowserRouter([
               { path: 'chat-history', element: <Lazy><ChatHistory /></Lazy> },
               { path: 'customers', element: <Lazy><Customers /></Lazy> },
               { path: 'knowledge', element: <Lazy><Knowledge /></Lazy> },
+              { path: 'quick-replies', element: <Lazy><QuickReplies /></Lazy> },
               {
                 element: <RequireSupervisor />,
                 children: [{ path: 'statistics', element: <Lazy><Statistics /></Lazy> }],