/**
* 客服云访客 Widget 嵌入脚本
* 用法:
*
* 向 iframe 同步宿主页 URL / 标题,并监听 SPA 路由变化,供客服端展示落地页与浏览轨迹。
*/
(function () {
if (window.__KEFU_WIDGET_LOADED__) return;
window.__KEFU_WIDGET_LOADED__ = true;
var script = document.currentScript;
if (!script) {
var scripts = document.getElementsByTagName('script');
script = scripts[scripts.length - 1];
}
var channelKey = (script && script.getAttribute('data-id')) || '';
if (!channelKey) {
console.warn('[kefu-widget] missing data-id on script tag');
return;
}
var src = script && script.src ? script.src : '';
var base = '';
try {
var u = new URL(src, window.location.href);
base = u.origin;
} catch (e) {
base = window.location.origin;
}
var open = false;
var iframe = null;
var lastSentKey = '';
var lastSentAt = 0;
var routeTimer = null;
var btn = document.createElement('button');
btn.type = 'button';
btn.setAttribute('aria-label', '打开在线客服');
btn.style.cssText = [
'position:fixed', 'right:24px', 'bottom:24px', 'z-index:2147483000',
'width:56px', 'height:56px', 'border:none', 'border-radius:9999px',
'background:#2563eb', 'color:#fff', 'cursor:pointer',
'box-shadow:0 8px 24px rgba(0,0,0,0.12)',
'display:flex', 'align-items:center', 'justify-content:center',
'font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC",sans-serif',
].join(';');
btn.innerHTML = '';
var panel = document.createElement('div');
panel.style.cssText = [
'position:fixed', 'right:24px', 'bottom:24px', 'z-index:2147483001',
'width:400px', 'height:600px', 'max-width:calc(100vw - 32px)', 'max-height:calc(100vh - 32px)',
'border-radius:12px', 'overflow:hidden',
'box-shadow:0 8px 24px rgba(0,0,0,0.12)',
'display:none', 'background:#fff',
].join(';');
function hostPageInfo() {
var href = '';
var title = '';
var ref = '';
try {
href = String(window.location.href || '');
title = String(document.title || '');
ref = String(document.referrer || '');
} catch (e) { /* ignore */ }
return { url: href, title: title, referrer: ref };
}
function buildEmbedURL() {
var info = hostPageInfo();
var q =
'channel_key=' + encodeURIComponent(channelKey) +
'&embedded=1' +
'&page_url=' + encodeURIComponent(info.url) +
'&page_title=' + encodeURIComponent(info.title) +
'&referrer=' + encodeURIComponent(info.referrer);
return base + '/widget/embed?' + q;
}
function postPageToIframe(force) {
if (!iframe || !iframe.contentWindow) return;
var info = hostPageInfo();
var now = Date.now();
// url + title 一起去重:SPA 常先改 hash 再改 title,只比 url 会丢掉正确标题
var key = info.url + '\0' + info.title;
if (!force && key === lastSentKey && now - lastSentAt < 500) return;
lastSentKey = key;
lastSentAt = now;
try {
iframe.contentWindow.postMessage({
type: 'kefu-host-page',
url: info.url,
title: info.title,
referrer: info.referrer,
}, '*');
} catch (e) { /* ignore */ }
}
/**
* 路由变化后延迟采集:让宿主 SPA(含 demo-shop)先跑完 render、更新 document.title,
* 避免轨迹标题永远慢一页(URL 已是新页、title 仍是上一页)。
*/
function schedulePostPage(force) {
if (!open && !force) return;
if (routeTimer) clearTimeout(routeTimer);
routeTimer = setTimeout(function () {
routeTimer = null;
postPageToIframe(!!force);
// 再补一帧:部分框架 title 在 paint 后才写
setTimeout(function () { postPageToIframe(false); }, 50);
}, 0);
}
function ensureIframe() {
if (iframe) return;
iframe = document.createElement('iframe');
iframe.title = '在线客服';
iframe.allow = 'clipboard-write';
iframe.style.cssText = 'width:100%;height:100%;border:0;display:block;background:#fff;';
iframe.src = buildEmbedURL();
iframe.addEventListener('load', function () {
schedulePostPage(true);
});
panel.appendChild(iframe);
}
function setOpen(next) {
open = next;
if (open) {
ensureIframe();
panel.style.display = 'block';
btn.style.display = 'none';
schedulePostPage(true);
} else {
panel.style.display = 'none';
btn.style.display = 'flex';
}
}
btn.addEventListener('click', function () { setOpen(true); });
window.addEventListener('message', function (event) {
if (!event || !event.data) return;
if (event.data.type === 'kefu-widget-close' || event.data.type === 'kefu-widget-minimize') {
setOpen(false);
}
// iframe 就绪后可再次同步宿主页
if (event.data.type === 'kefu-widget-ready') {
schedulePostPage(true);
}
});
// —— SPA / 浏览器导航监听 ——
function onRouteMaybeChanged() {
if (!open) return;
schedulePostPage(false);
}
try {
var _push = history.pushState;
var _replace = history.replaceState;
history.pushState = function () {
var r = _push.apply(this, arguments);
onRouteMaybeChanged();
return r;
};
history.replaceState = function () {
var r = _replace.apply(this, arguments);
onRouteMaybeChanged();
return r;
};
} catch (e) { /* ignore */ }
window.addEventListener('popstate', onRouteMaybeChanged);
window.addEventListener('hashchange', onRouteMaybeChanged);
// 标题可能异步更新
try {
var titleEl = document.querySelector('title');
if (titleEl && typeof MutationObserver !== 'undefined') {
new MutationObserver(function () { onRouteMaybeChanged(); }).observe(titleEl, {
subtree: true, characterData: true, childList: true,
});
}
} catch (e) { /* ignore */ }
function mount() {
document.body.appendChild(btn);
document.body.appendChild(panel);
}
if (document.readyState === 'loading') {
document.addEventListener('DOMContentLoaded', mount);
} else {
mount();
}
window.KefuWidget = {
open: function () { setOpen(true); },
close: function () { setOpen(false); },
channelKey: channelKey,
};
})();