- 客户管理接通创建、编辑、删除与详情历史会话 - 知识库接通分类/条目 CRUD,按角色控制写权限 - 对话记录增强筛选、客户名、消息与操作时间线 - 新增租户渠道 API,系统设置渠道管理可启用与复制嵌入代码
198 lines
5.4 KiB
Go
198 lines
5.4 KiB
Go
package handler
|
|
|
|
import (
|
|
"crypto/rand"
|
|
"encoding/hex"
|
|
"fmt"
|
|
"net/http"
|
|
"regexp"
|
|
"strings"
|
|
|
|
"github.com/gin-gonic/gin"
|
|
"kefu-sys/server/internal/middleware"
|
|
"kefu-sys/server/internal/model"
|
|
)
|
|
|
|
type ChannelHandler struct{}
|
|
|
|
func NewChannelHandler() *ChannelHandler { return &ChannelHandler{} }
|
|
|
|
var scriptIDPattern = regexp.MustCompile(`data-id="([A-Za-z0-9_-]+)"`)
|
|
|
|
type channelView struct {
|
|
ID uint `json:"id"`
|
|
TenantID uint `json:"tenant_id"`
|
|
Type string `json:"type"`
|
|
Name string `json:"name"`
|
|
Status string `json:"status"`
|
|
Config string `json:"config"`
|
|
ScriptCode string `json:"script_code"`
|
|
ChannelKey string `json:"channel_key"`
|
|
}
|
|
|
|
func extractChannelKey(script string) string {
|
|
m := scriptIDPattern.FindStringSubmatch(script)
|
|
if len(m) == 2 {
|
|
return m[1]
|
|
}
|
|
return ""
|
|
}
|
|
|
|
func buildWebScript(channelKey string) string {
|
|
return fmt.Sprintf(`<script src="/widget.js" data-id="%s"></script>`, channelKey)
|
|
}
|
|
|
|
func newChannelKey(prefix string) (string, error) {
|
|
buf := make([]byte, 4)
|
|
if _, err := rand.Read(buf); err != nil {
|
|
return "", err
|
|
}
|
|
return fmt.Sprintf("%s_%s", prefix, hex.EncodeToString(buf)), nil
|
|
}
|
|
|
|
func toChannelView(ch model.Channel) channelView {
|
|
return channelView{
|
|
ID: ch.ID, TenantID: ch.TenantID, Type: ch.Type, Name: ch.Name,
|
|
Status: ch.Status, Config: ch.Config, ScriptCode: ch.ScriptCode,
|
|
ChannelKey: extractChannelKey(ch.ScriptCode),
|
|
}
|
|
}
|
|
|
|
func requireTenantAdmin(c *gin.Context) bool {
|
|
if middleware.HasAnyRole(c, "admin") {
|
|
return true
|
|
}
|
|
c.JSON(http.StatusForbidden, gin.H{"code": 403, "message": "仅租户管理员可操作"})
|
|
return false
|
|
}
|
|
|
|
func (h *ChannelHandler) List(c *gin.Context) {
|
|
tenantID := middleware.GetTenantID(c)
|
|
var channels []model.Channel
|
|
if err := model.DB.Where("tenant_id = ?", tenantID).Order("id asc").Find(&channels).Error; err != nil {
|
|
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "查询渠道失败"})
|
|
return
|
|
}
|
|
views := make([]channelView, 0, len(channels))
|
|
for _, ch := range channels {
|
|
views = append(views, toChannelView(ch))
|
|
}
|
|
middleware.JSON(c, views)
|
|
}
|
|
|
|
type updateChannelReq struct {
|
|
Name *string `json:"name"`
|
|
Status *string `json:"status"`
|
|
}
|
|
|
|
func (h *ChannelHandler) Update(c *gin.Context) {
|
|
if !requireTenantAdmin(c) {
|
|
return
|
|
}
|
|
tenantID := middleware.GetTenantID(c)
|
|
id := c.Param("id")
|
|
|
|
var channel model.Channel
|
|
if err := model.DB.Where("id = ? AND tenant_id = ?", id, tenantID).First(&channel).Error; err != nil {
|
|
c.JSON(http.StatusNotFound, gin.H{"code": 404, "message": "渠道不存在"})
|
|
return
|
|
}
|
|
|
|
var req updateChannelReq
|
|
if err := c.ShouldBindJSON(&req); err != nil {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "参数错误"})
|
|
return
|
|
}
|
|
|
|
updates := map[string]interface{}{}
|
|
if req.Name != nil {
|
|
name := strings.TrimSpace(*req.Name)
|
|
if name == "" || len([]rune(name)) > 50 {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "渠道名称无效"})
|
|
return
|
|
}
|
|
updates["name"] = name
|
|
}
|
|
if req.Status != nil {
|
|
status := strings.TrimSpace(*req.Status)
|
|
if status != "enabled" && status != "disabled" {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "状态仅支持 enabled/disabled"})
|
|
return
|
|
}
|
|
updates["status"] = status
|
|
}
|
|
if len(updates) == 0 {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "没有可更新字段"})
|
|
return
|
|
}
|
|
|
|
if err := model.DB.Model(&channel).Updates(updates).Error; err != nil {
|
|
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "更新失败"})
|
|
return
|
|
}
|
|
model.DB.First(&channel, channel.ID)
|
|
middleware.JSON(c, toChannelView(channel))
|
|
}
|
|
|
|
type createChannelReq struct {
|
|
Type string `json:"type" binding:"required"`
|
|
Name string `json:"name"`
|
|
}
|
|
|
|
func (h *ChannelHandler) Create(c *gin.Context) {
|
|
if !requireTenantAdmin(c) {
|
|
return
|
|
}
|
|
var req createChannelReq
|
|
if err := c.ShouldBindJSON(&req); err != nil {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "参数错误"})
|
|
return
|
|
}
|
|
channelType := strings.TrimSpace(req.Type)
|
|
allowed := map[string]string{
|
|
"web": "网页聊天", "wechat": "微信公众号", "app": "APP 内嵌",
|
|
"phone": "电话客服", "email": "邮件工单",
|
|
}
|
|
defaultName, ok := allowed[channelType]
|
|
if !ok {
|
|
c.JSON(http.StatusBadRequest, gin.H{"code": 400, "message": "不支持的渠道类型"})
|
|
return
|
|
}
|
|
tenantID := middleware.GetTenantID(c)
|
|
var exists int64
|
|
model.DB.Model(&model.Channel{}).Where("tenant_id = ? AND type = ?", tenantID, channelType).Count(&exists)
|
|
if exists > 0 {
|
|
c.JSON(http.StatusConflict, gin.H{"code": 409, "message": "该类型渠道已存在"})
|
|
return
|
|
}
|
|
|
|
name := strings.TrimSpace(req.Name)
|
|
if name == "" {
|
|
name = defaultName
|
|
}
|
|
prefix := map[string]string{"web": "WK", "wechat": "WX", "app": "AP", "phone": "PH", "email": "EM"}[channelType]
|
|
key, err := newChannelKey(prefix)
|
|
if err != nil {
|
|
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "生成渠道标识失败"})
|
|
return
|
|
}
|
|
|
|
channel := model.Channel{
|
|
TenantID: tenantID,
|
|
Type: channelType,
|
|
Name: name,
|
|
Status: "disabled",
|
|
}
|
|
if channelType == "web" {
|
|
channel.Status = "enabled"
|
|
channel.ScriptCode = buildWebScript(key)
|
|
} else {
|
|
channel.ScriptCode = fmt.Sprintf(`data-id="%s"`, key)
|
|
}
|
|
if err := model.DB.Create(&channel).Error; err != nil {
|
|
c.JSON(http.StatusInternalServerError, gin.H{"code": 500, "message": "创建失败"})
|
|
return
|
|
}
|
|
middleware.JSON(c, toChannelView(channel))
|
|
}
|