diff --git a/apps/backend/src/routes/worker.ts b/apps/backend/src/routes/worker.ts
index afd8a880..66927df9 100644
--- a/apps/backend/src/routes/worker.ts
+++ b/apps/backend/src/routes/worker.ts
@@ -4,7 +4,6 @@ import { createRateLimitMiddleware, getBodyFieldRateLimitKey } from '../middlewa
 import { uploadSingleFile } from './file-upload.js'
 import { uploadFileAsset } from '../services/file-storage/file-storage-service.js'
 import {
-  cancelWorkerOrder,
   changeWorkerPassword,
   createWorkerRechargeRequest,
   createWorkerWithdrawRequest,
@@ -284,19 +283,6 @@ router.post(
   ),
 )
 
-router.post(
-  '/orders/:workOrderId/cancel',
-  requireActiveWorker,
-  createRouteHandler(
-    (req) => cancelWorkerOrder(String(req.params.workOrderId || ''), getRequiredWorkerSession(req)),
-    {
-      successMessage: '已取消接单',
-      errorMessage: '取消接单失败',
-      scope: '[worker/orders/:workOrderId/cancel]',
-    },
-  ),
-)
-
 router.use((req, res) => {
   res.status(404).json(buildNotFoundPayload(req))
 })
diff --git a/apps/backend/src/services/worker-platform/worker-finance-config-service.ts b/apps/backend/src/services/worker-platform/worker-finance-config-service.ts
index 67129565..d1daf27b 100644
--- a/apps/backend/src/services/worker-platform/worker-finance-config-service.ts
+++ b/apps/backend/src/services/worker-platform/worker-finance-config-service.ts
@@ -17,6 +17,9 @@ export type WorkerFinanceConfig = {
     qrCodeImage: UploadedFileDto | null
     instructions: string
   }
+  adminContact: {
+    wechatQrCodeImage: UploadedFileDto | null
+  }
   withdraw: {
     enabled: boolean
     instructions: string
@@ -44,6 +47,11 @@ export async function saveWorkerFinanceConfig(rawValue: unknown): Promise<Worker
 export function normalizeWorkerFinanceConfig(rawValue: unknown): WorkerFinanceConfig {
   const source = isPlainObject(rawValue) ? rawValue : {}
   const recharge = isPlainObject(source.recharge) ? source.recharge : {}
+  const adminContact = isPlainObject(source.adminContact)
+    ? source.adminContact
+    : isPlainObject(source.admin_contact)
+      ? source.admin_contact
+      : {}
   const withdraw = isPlainObject(source.withdraw) ? source.withdraw : {}
 
   return {
@@ -58,6 +66,12 @@ export function normalizeWorkerFinanceConfig(rawValue: unknown): WorkerFinanceCo
       ),
       instructions: String(recharge.instructions || '').trim(),
     },
+    adminContact: {
+      wechatQrCodeImage: normalizeUploadedFileForStorage(
+        adminContact.wechatQrCodeImage || adminContact.wechat_qr_code_image,
+        '管理员微信二维码',
+      ),
+    },
     withdraw: {
       enabled: typeof withdraw.enabled === 'boolean' ? withdraw.enabled : true,
       instructions: String(withdraw.instructions || '').trim(),
@@ -76,6 +90,9 @@ export function createDefaultWorkerFinanceConfig(): WorkerFinanceConfig {
       qrCodeImage: null,
       instructions: '',
     },
+    adminContact: {
+      wechatQrCodeImage: null,
+    },
     withdraw: {
       enabled: true,
       instructions: '',
@@ -92,6 +109,11 @@ function refreshWorkerFinanceConfig(config: WorkerFinanceConfig): WorkerFinanceC
         ? (refreshUploadedFileUrls(config.recharge.qrCodeImage) as UploadedFileDto)
         : null,
     },
+    adminContact: {
+      wechatQrCodeImage: config.adminContact.wechatQrCodeImage
+        ? (refreshUploadedFileUrls(config.adminContact.wechatQrCodeImage) as UploadedFileDto)
+        : null,
+    },
     withdraw: {
       ...config.withdraw,
     },
@@ -106,7 +128,10 @@ function normalizeRangeInteger(value: unknown, fallback: number, min: number, ma
   return Math.min(max, Math.max(min, parsed))
 }
 
-function normalizeUploadedFileForStorage(value: unknown): UploadedFileDto | null {
+function normalizeUploadedFileForStorage(
+  value: unknown,
+  fallbackFilename = '收款二维码',
+): UploadedFileDto | null {
   if (!isPlainObject(value)) {
     return null
   }
@@ -124,7 +149,7 @@ function normalizeUploadedFileForStorage(value: unknown): UploadedFileDto | null
       objectKey,
     ),
     mediumUrl: normalizeStoredFileUrl(value.mediumUrl || value.medium_url, objectKey),
-    filename: String(value.filename || '').trim() || '收款二维码',
+    filename: String(value.filename || '').trim() || fallbackFilename,
     contentType: String(value.contentType || value.content_type || '').trim(),
     size: Math.max(0, Number(value.size || 0) || 0),
   }
diff --git a/apps/backend/src/services/worker-platform/worker-service.ts b/apps/backend/src/services/worker-platform/worker-service.ts
index 86e76237..3a0fb922 100644
--- a/apps/backend/src/services/worker-platform/worker-service.ts
+++ b/apps/backend/src/services/worker-platform/worker-service.ts
@@ -14,9 +14,7 @@ import {
   countWorkCategoryUsages,
   countWorkerLevelUsages,
   countWorkOrderPendingSharingSubmissions,
-  countWorkerCancellationsSince,
   countWorkerSmsCodesOnDay,
-  cancelWorkerWorkOrder,
   consumeWorkerSmsCode,
   createWorkerSmsCode,
   createWorkOrder,
@@ -102,7 +100,7 @@ import {
   saveWorkerFinanceConfig,
 } from './worker-finance-config-service.js'
 
-import { DEFAULT_CATEGORY_KEY, DEFAULT_LEVEL_KEY, DEFAULT_LEVEL_NAME, INVITE_CODE_LENGTH, INVITE_CODE_RETRY_LIMIT, WORKER_CANCEL_LIMIT_PER_WINDOW, WORKER_CANCEL_LIMIT_WINDOW_MS, createWorkerSession, ensureWorkerAuthConfigured, hashWorkerPassword, isIgnorableWorkerAuthError, mapCollectLookupOrder, mapFinanceRequest, mapWalletLedger, mapWorkCategory, mapWorkOrderForWorker, mapWorkOrderPublic, mapWorkOrderShare, mapWorkerUser, normalizeAmountFen, normalizeFinanceRequestStatus, normalizeFinanceRequestType, normalizeInteger, normalizeOptionalId, normalizePassword, normalizePositiveInteger, normalizeProofFiles, normalizeSessionVersion, normalizeStringArray, normalizeSubmittedFields, normalizeUploadedFiles, normalizeUsername, normalizeWalletLedgerType, normalizeWithdrawChannel, resolveFreezeDepositAmount, resolveRequirementFields, resolveWorkerPermissions, safeCompare, signWorkerPayload, throwGrabWorkOrderFailure, validateWorkerPassword, validateWorkerUsername, verifyWorkerPassword } from './mappers.js'
+import { DEFAULT_CATEGORY_KEY, DEFAULT_LEVEL_KEY, DEFAULT_LEVEL_NAME, INVITE_CODE_LENGTH, INVITE_CODE_RETRY_LIMIT, createWorkerSession, ensureWorkerAuthConfigured, hashWorkerPassword, isIgnorableWorkerAuthError, mapCollectLookupOrder, mapFinanceRequest, mapWalletLedger, mapWorkCategory, mapWorkOrderForWorker, mapWorkOrderPublic, mapWorkOrderShare, mapWorkerUser, normalizeAmountFen, normalizeFinanceRequestStatus, normalizeFinanceRequestType, normalizeInteger, normalizeOptionalId, normalizePassword, normalizePositiveInteger, normalizeProofFiles, normalizeSessionVersion, normalizeStringArray, normalizeSubmittedFields, normalizeUploadedFiles, normalizeUsername, normalizeWalletLedgerType, normalizeWithdrawChannel, resolveFreezeDepositAmount, resolveRequirementFields, resolveWorkerPermissions, safeCompare, signWorkerPayload, throwGrabWorkOrderFailure, validateWorkerPassword, validateWorkerUsername, verifyWorkerPassword } from './mappers.js'
 
 export type WorkerSession = {
   sessionId: string
@@ -1086,49 +1084,6 @@ function resolveWorkOrderShareJoinError(
   })
 }
 
-export async function cancelWorkerOrder(
-  workOrderId: number | string,
-  session: WorkerSession,
-) {
-  requireActiveWorkerSession(session)
-  const worker = await getRequiredWorker(session.workerId)
-  const now = nowIso()
-  const since = new Date(Date.now() - WORKER_CANCEL_LIMIT_WINDOW_MS).toISOString()
-  const cancelCount = await countWorkerCancellationsSince(worker.id, since)
-  if (cancelCount >= WORKER_CANCEL_LIMIT_PER_WINDOW) {
-    throw createHttpError(
-      `30 天内取消接单已达 ${WORKER_CANCEL_LIMIT_PER_WINDOW} 次上限，请谨慎接单`,
-      {
-        statusCode: 409,
-        errorCode: 'worker_cancel_limit_reached',
-      },
-    )
-  }
-  const result = await cancelWorkerWorkOrder({
-    workOrderId: Number(workOrderId),
-    workerId: Number(worker.id),
-    now,
-  })
-  if (result.failureReason === 'work_order_owner_required') {
-    throw createHttpError('只能取消自己接的订单', {
-      statusCode: 403,
-      errorCode: 'work_order_owner_required',
-    })
-  }
-  if (!result.order) {
-    throw createHttpError('当前订单状态不能取消，仅进行中的订单可取消', {
-      statusCode: 409,
-      errorCode: 'work_order_cancel_status_invalid',
-    })
-  }
-  return {
-    order: mapWorkOrderForWorker(
-      result.order,
-      resolveWorkerPermissions(await getRequiredWorker(session.workerId)),
-    ),
-  }
-}
-
 export async function submitWorkerOrderAcceptance(
   workOrderId: number | string,
   payload: JsonObject = {},
diff --git a/apps/frontend/src/pages/admin/panels/FinancePanel.tsx b/apps/frontend/src/pages/admin/panels/FinancePanel.tsx
index 8938c294..1c6dc21a 100644
--- a/apps/frontend/src/pages/admin/panels/FinancePanel.tsx
+++ b/apps/frontend/src/pages/admin/panels/FinancePanel.tsx
@@ -92,6 +92,9 @@ type FinanceConfigFormValues = {
     qrCodeImageList?: UploadedFile[]
     instructions?: string
   }
+  adminContact?: {
+    wechatQrCodeImageList?: UploadedFile[]
+  }
   withdraw?: {
     enabled?: boolean
     instructions?: string
@@ -177,6 +180,9 @@ export default function FinancePanel() {
           qrCodeImage: values.recharge?.qrCodeImageList?.[0] || null,
           instructions: String(values.recharge?.instructions || '').trim(),
         },
+        adminContact: {
+          wechatQrCodeImage: values.adminContact?.wechatQrCodeImageList?.[0] || null,
+        },
         withdraw: {
           enabled: values.withdraw?.enabled !== false,
           instructions: String(values.withdraw?.instructions || '').trim(),
@@ -371,6 +377,15 @@ export default function FinancePanel() {
             </Form.Item>
           </Card>
 
+          <Card title="管理员联系" size="small" style={{ marginBottom: 16 }}>
+            <Form.Item
+              label="管理员微信二维码"
+              name={['adminContact', 'wechatQrCodeImageList']}
+            >
+              <ImageUpload scene="worker-admin-contact" scope="admin" maxCount={1} />
+            </Form.Item>
+          </Card>
+
           <Card title="押金与提现规则" size="small" style={{ marginBottom: 16 }}>
             <Form.Item
               label="押金解冻天数"
@@ -551,6 +566,11 @@ function mapFinanceConfigToFormValues(
       qrCodeImageList: config?.recharge.qrCodeImage ? [config.recharge.qrCodeImage] : [],
       instructions: config?.recharge.instructions || '',
     },
+    adminContact: {
+      wechatQrCodeImageList: config?.adminContact.wechatQrCodeImage
+        ? [config.adminContact.wechatQrCodeImage]
+        : [],
+    },
     withdraw: {
       enabled: config?.withdraw.enabled !== false,
       instructions: config?.withdraw.instructions || '',
diff --git a/apps/frontend/src/pages/worker/WorkerOrdersPage.tsx b/apps/frontend/src/pages/worker/WorkerOrdersPage.tsx
index 632c9b34..1ea323aa 100644
--- a/apps/frontend/src/pages/worker/WorkerOrdersPage.tsx
+++ b/apps/frontend/src/pages/worker/WorkerOrdersPage.tsx
@@ -32,7 +32,6 @@ import { DeadlineCountdown } from '@/components/DeadlineCountdown'
 import ImagePreviewList from '@/components/files/ImagePreviewList'
 import ImageUpload from '@/components/files/ImageUpload'
 import {
-  cancelWorkerOrder,
   fetchWorkerMyOrders,
   saveWorkerAcceptanceDraft,
   saveWorkerOrderNote,
@@ -73,7 +72,7 @@ type DetailFieldItem = {
 }
 
 export default function WorkerOrdersPage() {
-  const { message, modal } = App.useApp()
+  const { message } = App.useApp()
   const queryClient = useQueryClient()
   const [status, setStatus] = useState('')
   const [keywordInput, setKeywordInput] = useState('')
@@ -239,26 +238,6 @@ export default function WorkerOrdersPage() {
     setPage(1)
   }
 
-  function openCancelModal(order: WorkOrder) {
-    modal.confirm({
-      title: '确认取消接单？',
-      content:
-        '取消后订单将重新回到抢单大厅，冻结押金全额退还。30 天内取消次数有限，请谨慎操作。',
-      okText: '确认取消',
-      cancelText: '再想想',
-      okButtonProps: { danger: true },
-      onOk: async () => {
-        try {
-          await cancelWorkerOrder(order.workOrderId)
-          message.success('已取消接单，押金已退还')
-          await refreshAll()
-        } catch (error) {
-          message.error(error instanceof Error ? error.message : '取消接单失败')
-        }
-      },
-    })
-  }
-
   const columns: TableColumnsType<WorkOrder> = [
     {
       title: '订单信息',
@@ -464,11 +443,6 @@ export default function WorkerOrdersPage() {
               </Button>
             ) : null}
           </Space>
-          {canCancelOrder(row) ? (
-            <Button type="link" danger size="small" onClick={() => openCancelModal(row)}>
-              取消接单
-            </Button>
-          ) : null}
         </div>
       ),
     },
@@ -596,11 +570,6 @@ export default function WorkerOrdersPage() {
               <Tag color={resolveStatusColor(detailOrder.status)}>
                 {formatStatus(detailOrder.status)}
               </Tag>
-              {canCancelOrder(detailOrder) ? (
-                <Button danger onClick={() => openCancelModal(detailOrder)}>
-                  取消接单
-                </Button>
-              ) : null}
               {canEditAcceptanceImages(detailOrder) ? (
                 <Button
                   type={canSubmitAcceptance(detailOrder) ? 'primary' : 'default'}
@@ -851,10 +820,6 @@ function getDisplayOrderNo(order: Pick<WorkOrder, 'platformOrderId'> | null | un
   return String(order?.platformOrderId || '').trim() || '-'
 }
 
-function canCancelOrder(order: WorkOrder) {
-  return !order.myShare && order.status === 'in_progress'
-}
-
 function getRequirementFields(order: WorkOrder | null): CollectField[] {
   if (!order) return []
   const rawFields = Array.isArray(order.requirement?.fields)
diff --git a/apps/frontend/src/pages/worker/WorkerProfilePage.tsx b/apps/frontend/src/pages/worker/WorkerProfilePage.tsx
index fd3c0c5b..01a8a3b9 100644
--- a/apps/frontend/src/pages/worker/WorkerProfilePage.tsx
+++ b/apps/frontend/src/pages/worker/WorkerProfilePage.tsx
@@ -1027,8 +1027,24 @@ export default function WorkerProfilePage() {
           <Alert
             showIcon
             type="info"
-            message="充值、提现与审核问题目前都由后台管理员人工处理。提交申请后，如需加急，可把下方账号信息发给管理员。"
+            message="如需取消已接订单，请扫码联系管理员处理。充值、提现与审核问题也由后台管理员人工处理。"
           />
+          {financeConfig?.adminContact?.wechatQrCodeImage ? (
+            <div style={{ textAlign: 'center' }}>
+              <Image
+                width={200}
+                src={
+                  financeConfig.adminContact.wechatQrCodeImage.mediumUrl ||
+                  financeConfig.adminContact.wechatQrCodeImage.url
+                }
+                alt="管理员微信二维码"
+              />
+            </div>
+          ) : (
+            <Typography.Text type="secondary">
+              管理员暂未配置微信二维码，请按下方账号信息联系。
+            </Typography.Text>
+          )}
           <Descriptions column={1} bordered size="small">
             <Descriptions.Item label="账号">
               <Typography.Text copyable>{worker?.username || '-'}</Typography.Text>
diff --git a/apps/frontend/src/services/admin/worker-platform.ts b/apps/frontend/src/services/admin/worker-platform.ts
index 0a97fc97..fa52afdc 100644
--- a/apps/frontend/src/services/admin/worker-platform.ts
+++ b/apps/frontend/src/services/admin/worker-platform.ts
@@ -179,6 +179,9 @@ export function saveAdminWorkerFinanceConfig(payload: {
     qrCodeImage?: unknown
     instructions?: string
   }
+  adminContact?: {
+    wechatQrCodeImage?: unknown
+  }
   withdraw?: {
     enabled?: boolean
     instructions?: string
diff --git a/apps/frontend/src/services/worker.ts b/apps/frontend/src/services/worker.ts
index c818ac81..c94e25f2 100644
--- a/apps/frontend/src/services/worker.ts
+++ b/apps/frontend/src/services/worker.ts
@@ -153,12 +153,6 @@ export function saveWorkerAcceptanceDraft(
   )
 }
 
-export function cancelWorkerOrder(workOrderId: number) {
-  return apiPost<{ order: WorkOrder }>(
-    `/api/v1/worker/orders/${workOrderId}/cancel`,
-  )
-}
-
 export function lookupCollectOrder(orderNo: string) {
   return apiPost<CollectLookupResponse>('/api/v1/collect/lookup', { orderNo })
 }
diff --git a/apps/frontend/src/types/worker-platform.ts b/apps/frontend/src/types/worker-platform.ts
index ae55c48b..dbf80be5 100644
--- a/apps/frontend/src/types/worker-platform.ts
+++ b/apps/frontend/src/types/worker-platform.ts
@@ -95,6 +95,9 @@ export type WorkerFinanceConfig = {
     qrCodeImage: UploadedFile | null
     instructions: string
   }
+  adminContact: {
+    wechatQrCodeImage: UploadedFile | null
+  }
   withdraw: {
     enabled: boolean
     instructions: string