新增打手问题反馈

apps/backend/src/routes/admin/worker-platform.ts

@@ -32,6 +32,7 @@ import {
   listAdminWorkerUsers,
   listAdminWorkOrders,
   listAdminWorkerCancelRequests,
+  listAdminWorkerOrderFeedbacks,
   markAdminWorkOrderProblem,
   pinAdminWorkOrder,
   publishAdminWorkOrder,
@@ -39,6 +40,7 @@ import {
   reprocessAdminKuaishouSendCodeWorkOrders,
   reviewAdminWorkerFinanceRequest,
   reviewAdminWorkerCancelRequest,
+  resolveAdminWorkerOrderFeedback,
   resolveAdminProblemWorkOrder,
   reviewAdminWorkerUser,
   resetAdminWorkerPassword,
@@ -495,6 +497,34 @@ router.get(
   }),
 )
 
+router.get(
+  '/worker-platform/feedbacks',
+  requireAdminRoles(['admin', 'operator', 'support']),
+  createJsonHandler((req) => listAdminWorkerOrderFeedbacks(req.query), {
+    successMessage: 'ok',
+    errorMessage: '读取问题反馈失败',
+    scope: '[admin/worker-platform/feedbacks]',
+  }),
+)
+
+router.post(
+  '/worker-platform/feedbacks/:feedbackId/resolve',
+  requireAdminRoles(['admin', 'operator', 'support']),
+  createJsonHandler(
+    (req) =>
+      resolveAdminWorkerOrderFeedback(
+        String(req.params.feedbackId || ''),
+        req.body || {},
+        req.adminSession?.username || '',
+      ),
+    {
+      successMessage: '问题反馈已处理',
+      errorMessage: '处理问题反馈失败',
+      scope: '[admin/worker-platform/feedbacks/:feedbackId/resolve]',
+    },
+  ),
+)
+
 router.post(
   '/worker-platform/cancel-requests/:requestId/review',
   requireAdminRoles(['admin', 'operator', 'support']),

apps/backend/src/routes/worker.ts

@@ -38,7 +38,9 @@ import {
   supplementWorkerAcceptedOrderEvidence,
   submitWorkerOrderAcceptance,
   getWorkerCancelRequestSummary,
+  getWorkerOrderFeedbackSummary,
   submitWorkerCancelRequest,
+  submitWorkerOrderFeedback,
 } from '../services/worker-platform/index.js'
 import { buildNotFoundPayload, createRouteHandler } from '../utils/http.js'
 import {
@@ -452,6 +454,34 @@ router.get(
   }),
 )
 
+router.get(
+  '/orders/feedbacks',
+  requireActiveWorker,
+  createRouteHandler((req) => getWorkerOrderFeedbackSummary(getRequiredWorkerSession(req)), {
+    successMessage: 'ok',
+    errorMessage: '读取问题反馈失败',
+    scope: '[worker/orders/feedbacks]',
+  }),
+)
+
+router.post(
+  '/orders/:workOrderId/feedbacks',
+  requireActiveWorker,
+  createRouteHandler(
+    (req) =>
+      submitWorkerOrderFeedback(
+        String(req.params.workOrderId || ''),
+        req.body || {},
+        getRequiredWorkerSession(req),
+      ),
+    {
+      successMessage: '问题反馈已提交，等待客服处理',
+      errorMessage: '提交问题反馈失败',
+      scope: '[worker/orders/:workOrderId/feedbacks]',
+    },
+  ),
+)
+
 router.post(
   '/orders/:workOrderId/cancel-requests',
   requireActiveWorker,