diff --git a/apps/backend/src/repositories/worker-platform/types.ts b/apps/backend/src/repositories/worker-platform/types.ts
index 2cc65932..770f30b8 100644
--- a/apps/backend/src/repositories/worker-platform/types.ts
+++ b/apps/backend/src/repositories/worker-platform/types.ts
@@ -82,7 +82,8 @@ export type WorkerCancelRequestRow = {
   created_at: string
   reviewed_at: string | null
   updated_at: string
-  work_order_no?: string
+  platform_order_id?: string
+  shop_name?: string
   product_name?: string
   worker_username?: string
   worker_display_name?: string
@@ -103,6 +104,7 @@ export type WorkerOrderFeedbackRow = {
   updated_at: string
   work_order_no?: string
   product_name?: string
+  shop_name?: string
   worker_username?: string
   worker_display_name?: string
   share_quantity?: number | null
diff --git a/apps/backend/src/repositories/worker-platform/work-order-repo.ts b/apps/backend/src/repositories/worker-platform/work-order-repo.ts
index 807a1f3d..606fe5b6 100644
--- a/apps/backend/src/repositories/worker-platform/work-order-repo.ts
+++ b/apps/backend/src/repositories/worker-platform/work-order-repo.ts
@@ -63,13 +63,22 @@ const WORK_ORDER_SHARE_SELECT = `
 const WORKER_CANCEL_REQUEST_SELECT = `
   SELECT
     cr.*,
-    wo.work_order_no,
+    COALESCE(NULLIF(BTRIM(wo.platform_order_id), ''), o.platform_order_id, ft.platform_order_id, '') AS platform_order_id,
+    COALESCE(
+      NULLIF(BTRIM(o.shop_name), ''),
+      NULLIF(BTRIM(o.shop_id), ''),
+      NULLIF(BTRIM(ft.shop_name), ''),
+      NULLIF(BTRIM(ft.shop_id), ''),
+      ''
+    ) AS shop_name,
     wo.product_name,
     wu.username AS worker_username,
     wu.display_name AS worker_display_name,
     wos.quantity AS share_quantity
   FROM worker_order_cancel_requests cr
   INNER JOIN work_orders wo ON wo.id = cr.work_order_id
+  LEFT JOIN orders o ON o.id = wo.order_id
+  LEFT JOIN fulfillment_tasks ft ON ft.id = wo.task_id
   INNER JOIN worker_users wu ON wu.id = cr.worker_id
   LEFT JOIN work_order_shares wos ON wos.id = cr.work_order_share_id
 `
@@ -79,11 +88,20 @@ const WORKER_ORDER_FEEDBACK_SELECT = `
     wf.*,
     COALESCE(NULLIF(BTRIM(wo.platform_order_id), ''), wo.work_order_no) AS work_order_no,
     wo.product_name,
+    COALESCE(
+      NULLIF(BTRIM(o.shop_name), ''),
+      NULLIF(BTRIM(o.shop_id), ''),
+      NULLIF(BTRIM(ft.shop_name), ''),
+      NULLIF(BTRIM(ft.shop_id), ''),
+      ''
+    ) AS shop_name,
     wu.username AS worker_username,
     wu.display_name AS worker_display_name,
     wos.quantity AS share_quantity
   FROM worker_order_feedbacks wf
   INNER JOIN work_orders wo ON wo.id = wf.work_order_id
+  LEFT JOIN orders o ON o.id = wo.order_id
+  LEFT JOIN fulfillment_tasks ft ON ft.id = wo.task_id
   INNER JOIN worker_users wu ON wu.id = wf.worker_id
   LEFT JOIN work_order_shares wos ON wos.id = wf.work_order_share_id
 `
diff --git a/apps/backend/src/services/admin/admin-notification-service.ts b/apps/backend/src/services/admin/admin-notification-service.ts
index 5c345a0c..204bbba9 100644
--- a/apps/backend/src/services/admin/admin-notification-service.ts
+++ b/apps/backend/src/services/admin/admin-notification-service.ts
@@ -99,7 +99,7 @@ export async function createWorkerAcceptanceAdminNotification(input: {
 export async function createWorkerCancelRequestAdminNotification(input: {
   requestId: number
   workOrderId: number
-  workOrderNo: string
+  platformOrderId: string
   productName: string
   workerName: string
   reason: string
@@ -112,7 +112,7 @@ export async function createWorkerCancelRequestAdminNotification(input: {
     dedupeKey: `worker_cancel_request:${input.requestId}`,
     title: '有打手撤单申请待审核',
     body: [
-      `订单：${input.workOrderNo || input.workOrderId}`,
+      `订单：${input.platformOrderId || input.workOrderId}`,
       `商品：${input.productName || '-'}`,
       `打手：${input.workerName || '-'}`,
       `原因：${input.reason || '-'}`,
diff --git a/apps/backend/src/services/worker-platform/admin-service.ts b/apps/backend/src/services/worker-platform/admin-service.ts
index 5a362ca3..cf60179f 100644
--- a/apps/backend/src/services/worker-platform/admin-service.ts
+++ b/apps/backend/src/services/worker-platform/admin-service.ts
@@ -1798,7 +1798,9 @@ export async function submitAdminWorkOrderMaterial(
     },
   }
   const nextStatus =
-    hasActiveShares || workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS
+    hasActiveShares ||
+    workOrder.status === WORK_ORDER_STATUS.OPEN ||
+    workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS
       ? workOrder.status
       : complete
         ? WORK_ORDER_STATUS.UNASSIGNED
@@ -1814,7 +1816,9 @@ export async function submitAdminWorkOrderMaterial(
     actorType: 'admin',
     actorId: actorName,
     eventType:
-      hasActiveShares || workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS
+      hasActiveShares ||
+      workOrder.status === WORK_ORDER_STATUS.OPEN ||
+      workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS
         ? 'material_updated'
         : 'material_completed',
     fromStatus: workOrder.status,
diff --git a/apps/backend/src/services/worker-platform/mappers.ts b/apps/backend/src/services/worker-platform/mappers.ts
index 29083f78..b375968c 100644
--- a/apps/backend/src/services/worker-platform/mappers.ts
+++ b/apps/backend/src/services/worker-platform/mappers.ts
@@ -281,8 +281,8 @@ export function mapWorkerCancelRequest(request: {
   reviewed_by: string
   created_at: string
   reviewed_at: string | null
-  work_order_no?: string
-  product_name?: string
+  platform_order_id?: string
+  shop_name?: string
   worker_username?: string
   worker_display_name?: string
   share_quantity?: number | null
@@ -292,8 +292,8 @@ export function mapWorkerCancelRequest(request: {
     workOrderId: Number(request.work_order_id),
     shareId: request.work_order_share_id ? Number(request.work_order_share_id) : null,
     workerId: Number(request.worker_id),
-    workOrderNo: String(request.work_order_no || ''),
-    productName: String(request.product_name || ''),
+    platformOrderId: String(request.platform_order_id || ''),
+    shopName: String(request.shop_name || ''),
     workerName: String(request.worker_display_name || request.worker_username || ''),
     shareQuantity: request.share_quantity ? Number(request.share_quantity) : null,
     reason: String(request.reason || ''),
@@ -318,6 +318,7 @@ export function mapWorkerOrderFeedback(feedback: {
   handled_at: string | null
   work_order_no?: string
   product_name?: string
+  shop_name?: string
   worker_username?: string
   worker_display_name?: string
   share_quantity?: number | null
@@ -329,6 +330,7 @@ export function mapWorkerOrderFeedback(feedback: {
     workerId: Number(feedback.worker_id),
     workOrderNo: String(feedback.work_order_no || ''),
     productName: String(feedback.product_name || ''),
+    shopName: String(feedback.shop_name || ''),
     workerName: String(feedback.worker_display_name || feedback.worker_username || ''),
     shareQuantity: feedback.share_quantity ? Number(feedback.share_quantity) : null,
     content: String(feedback.content || ''),
@@ -481,8 +483,8 @@ export function mapWorkOrderAdmin(workOrder: WorkOrderRow, shares?: WorkOrderSha
     canUpdateMaterial:
       workOrder.status === WORK_ORDER_STATUS.PENDING_MATERIAL ||
       workOrder.status === WORK_ORDER_STATUS.UNASSIGNED ||
-      workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS ||
-      (workOrder.status === WORK_ORDER_STATUS.OPEN && hasActiveShares),
+      workOrder.status === WORK_ORDER_STATUS.OPEN ||
+      workOrder.status === WORK_ORDER_STATUS.IN_PROGRESS,
     canAccept: status === WORK_ORDER_STATUS.PENDING_ACCEPTANCE,
     canMarkProblem:
       status === WORK_ORDER_STATUS.IN_PROGRESS || status === WORK_ORDER_STATUS.PENDING_ACCEPTANCE,
diff --git a/apps/backend/src/services/worker-platform/worker-platform-service.test.ts b/apps/backend/src/services/worker-platform/worker-platform-service.test.ts
index bf9500d9..429f0d54 100644
--- a/apps/backend/src/services/worker-platform/worker-platform-service.test.ts
+++ b/apps/backend/src/services/worker-platform/worker-platform-service.test.ts
@@ -773,6 +773,10 @@ test('mapWorkOrderForWorker 使用个人拼单份数、金额、状态和接单
 })
 
 test('后台拼单聚合状态同时收敛筛选语义和操作能力', () => {
+  const waitingForClaim = mapWorkOrderAdmin(buildWorkOrderRow({ status: 'open' }))
+  assert.equal(waitingForClaim.status, 'open')
+  assert.equal(waitingForClaim.capabilities.canUpdateMaterial, true)
+
   const partial = mapWorkOrderAdmin(
     buildWorkOrderRow({
       status: 'open',
diff --git a/apps/backend/src/services/worker-platform/worker-service.ts b/apps/backend/src/services/worker-platform/worker-service.ts
index c51cfabe..06eef685 100644
--- a/apps/backend/src/services/worker-platform/worker-service.ts
+++ b/apps/backend/src/services/worker-platform/worker-service.ts
@@ -1867,7 +1867,7 @@ export async function submitWorkerCancelRequest(
   await createWorkerCancelRequestAdminNotification({
     requestId: Number(result.request.id),
     workOrderId: Number(result.request.work_order_id),
-    workOrderNo: result.request.work_order_no || '',
+    platformOrderId: result.request.platform_order_id || '',
     productName: result.request.product_name || '',
     workerName: worker.display_name || worker.username,
     reason,
diff --git a/apps/frontend/src/pages/admin/panels/CancelRequestsPanel.tsx b/apps/frontend/src/pages/admin/panels/CancelRequestsPanel.tsx
index 356a0906..9e13c1eb 100644
--- a/apps/frontend/src/pages/admin/panels/CancelRequestsPanel.tsx
+++ b/apps/frontend/src/pages/admin/panels/CancelRequestsPanel.tsx
@@ -82,12 +82,12 @@ export default function CancelRequestsPanel() {
 
   const columns: TableColumnsType<WorkerCancelRequest> = [
     {
-      title: '订单',
+      title: '订单号 / 店铺',
       width: 260,
       render: (_, request) => (
         <div className="cell-stack">
-          <Typography.Text strong>{request.productName || '-'}</Typography.Text>
-          <Typography.Text type="secondary">{request.workOrderNo || '-'}</Typography.Text>
+          <Typography.Text strong>{request.platformOrderId || '-'}</Typography.Text>
+          <Typography.Text type="secondary">{request.shopName || '-'}</Typography.Text>
         </div>
       ),
     },
diff --git a/apps/frontend/src/pages/admin/panels/FeedbacksPanel.tsx b/apps/frontend/src/pages/admin/panels/FeedbacksPanel.tsx
index ebe85322..482ea13e 100644
--- a/apps/frontend/src/pages/admin/panels/FeedbacksPanel.tsx
+++ b/apps/frontend/src/pages/admin/panels/FeedbacksPanel.tsx
@@ -68,6 +68,7 @@ export default function FeedbacksPanel() {
         <div className="cell-stack">
           <Typography.Text strong>{feedback.productName || '-'}</Typography.Text>
           <Typography.Text type="secondary">{feedback.workOrderNo || '-'}</Typography.Text>
+          <Typography.Text type="secondary">{feedback.shopName || '-'}</Typography.Text>
         </div>
       ),
     },
diff --git a/apps/frontend/src/pages/admin/panels/WorkOrdersPanel.tsx b/apps/frontend/src/pages/admin/panels/WorkOrdersPanel.tsx
index 5dccf123..9ca46fd9 100644
--- a/apps/frontend/src/pages/admin/panels/WorkOrdersPanel.tsx
+++ b/apps/frontend/src/pages/admin/panels/WorkOrdersPanel.tsx
@@ -919,7 +919,7 @@ export default function WorkOrdersPanel() {
           ) : null}
           {row.capabilities?.canUpdateMaterial ? (
             <Button icon={<FormOutlined />} onClick={() => openMaterialModal(row)}>
-              {row.status === 'in_progress' ? '更新资料' : '补资料'}
+              {['open', 'in_progress'].includes(row.status) ? '更新资料' : '补资料'}
             </Button>
           ) : null}
           {row.capabilities?.canPublish ? (
@@ -1571,7 +1571,11 @@ export default function WorkOrdersPanel() {
       </Modal>
 
       <Modal
-        title={materialOrder?.status === 'in_progress' ? '更新订单资料' : '人工补充资料'}
+        title={
+          ['open', 'in_progress'].includes(materialOrder?.status || '')
+            ? '更新订单资料'
+            : '人工补充资料'
+        }
         open={Boolean(materialOrder)}
         onCancel={() => {
           setMaterialOrder(null)
diff --git a/apps/frontend/src/types/worker-platform.ts b/apps/frontend/src/types/worker-platform.ts
index 5f1ab025..fba07244 100644
--- a/apps/frontend/src/types/worker-platform.ts
+++ b/apps/frontend/src/types/worker-platform.ts
@@ -107,8 +107,8 @@ export type WorkerCancelRequest = {
   workOrderId: number
   shareId: number | null
   workerId: number
-  workOrderNo: string
-  productName: string
+  platformOrderId: string
+  shopName: string
   workerName: string
   shareQuantity: number | null
   reason: string
@@ -134,6 +134,7 @@ export type WorkerOrderFeedback = {
   workerId: number
   workOrderNo: string
   productName: string
+  shopName: string
   workerName: string
   shareQuantity: number | null
   content: string