fix(fulfillment): 封堵重复载体并完善统一SKU映射

apps/backend/package.json

@@ -10,6 +10,7 @@
     "db:migrate:create": "tsx scripts/create-migration.ts",
     "db:migrate:status": "tsx scripts/migration-status.ts",
     "finance:sync": "tsx scripts/sync-cost-finance.ts",
+    "fulfillment:normalize-sku-configs": "tsx scripts/normalize-internal-sku-configs.ts",
     "finance:rebuild-cutover": "tsx scripts/rebuild-after-cutover.ts",
     "revenue:backfill": "tsx scripts/backfill-revenue-basis.ts",
     "cost-exceptions:archive": "tsx scripts/archive-cost-exceptions.ts",

apps/backend/scripts/audit-fulfillment-finance-alignment.ts

@@ -84,7 +84,7 @@ async function main() {
         ), '')) ~ '^[0-9]+$')::int AS numeric_only,
         count(*) FILTER (WHERE btrim(COALESCE(resolve_internal_sku(
           manual_sku_key, sku_name, sku_code
-        ), '')) ~ '[一-龥]')::int AS with_cjk
+        ), '')) ~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]')::int AS with_cjk
       FROM order_items
       WHERE fulfillment_status = 'assigned'
     `,

apps/backend/scripts/backfill-internal-sku-mappings.ts

@@ -21,8 +21,8 @@ async function main() {
       SELECT o.provider, o.shop_id, oi.sku_code, MIN(oi.sku_name) AS sku_name, count(*)::int AS total
       FROM order_items oi
       JOIN orders o ON o.id = oi.order_id
-      WHERE COALESCE(canonicalize_internal_sku(oi.manual_sku_key), '') !~ '[一-龥]'
-        AND btrim(COALESCE(oi.sku_name, '')) ~ '[一-龥]'
+      WHERE COALESCE(canonicalize_internal_sku(oi.manual_sku_key), '') !~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
+        AND btrim(COALESCE(oi.sku_name, '')) ~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
       GROUP BY 1, 2, 3
       ORDER BY 5 DESC
     `,
@@ -37,8 +37,8 @@ async function main() {
       SELECT o.provider, o.shop_id, oi.sku_code, count(*)::int AS total
       FROM order_items oi
       JOIN orders o ON o.id = oi.order_id
-      WHERE COALESCE(canonicalize_internal_sku(oi.manual_sku_key), '') !~ '[一-龥]'
-        AND btrim(COALESCE(oi.sku_name, '')) !~ '[一-龥]'
+      WHERE COALESCE(canonicalize_internal_sku(oi.manual_sku_key), '') !~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
+        AND btrim(COALESCE(oi.sku_name, '')) !~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
       GROUP BY 1, 2, 3
       ORDER BY 4 DESC
     `,

apps/backend/scripts/cleanup-legacy-sku-code-rules.ts

@@ -44,7 +44,7 @@ async function resolveInternalSku(rule: LegacyRule): Promise<string> {
       FROM order_items oi
       JOIN orders o ON o.id = oi.order_id
       WHERE oi.sku_code = $1
-        AND btrim(COALESCE(oi.manual_sku_key, '')) ~ '[一-龥]'
+        AND btrim(COALESCE(oi.manual_sku_key, '')) ~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
         ${scope}
       LIMIT 2
     `,

apps/backend/scripts/normalize-internal-sku-configs.ts

@@ -0,0 +1,201 @@
+/**
+ * 合并规范化后重复的内部 SKU 渠道配置。
+ *
+ * 默认只读；确认后加 --apply。
+ * 用法：npx tsx scripts/normalize-internal-sku-configs.ts [--apply]
+ */
+import { closeDb, query, withTransaction } from '../src/db/client.js'
+import { canonicalizeInternalSku } from '../src/services/fulfillment/internal-sku-resolver.js'
+
+type ChannelRow = {
+  id: number
+  internal_sku: string
+  channel: string
+  priority: number
+  is_fallback: boolean
+  enabled: boolean
+  canonical_product_id: number | null
+  config_json: Record<string, unknown>
+  source: string
+  note: string
+  created_by_admin_user_id: number | null
+}
+
+type DuplicateGroup = {
+  internalSku: string
+  channel: string
+  rows: ChannelRow[]
+}
+
+type MappingRow = {
+  id: number
+  provider: string
+  shop_id: string
+  match_type: string
+  match_value: string
+  internal_sku: string
+  priority: number
+  enabled: boolean
+  source: string
+  note: string
+}
+
+async function main() {
+  const apply = process.argv.includes('--apply')
+  const result = await query<ChannelRow>(
+    `SELECT id, internal_sku, channel, priority, is_fallback, enabled,
+            canonical_product_id, config_json, source, note, created_by_admin_user_id
+     FROM internal_sku_channels
+     ORDER BY canonicalize_internal_sku(internal_sku), channel, is_fallback, priority, id`,
+  )
+
+  const groups = new Map<string, DuplicateGroup>()
+  for (const row of result.rows) {
+    const internalSku = canonicalizeInternalSku(row.internal_sku)
+    const key = `${internalSku}|${row.channel}`
+    const group = groups.get(key) || { internalSku, channel: row.channel, rows: [] }
+    group.rows.push({ ...row, id: Number(row.id), priority: Number(row.priority) })
+    groups.set(key, group)
+  }
+
+  const duplicates = [...groups.values()].filter((group) => group.rows.length > 1)
+  const mappingRows = await query<MappingRow>(
+    `SELECT id, provider, shop_id, match_type, match_value, internal_sku,
+            priority, enabled, source, note
+     FROM internal_sku_mappings
+     ORDER BY provider, shop_id, match_type, canonicalize_internal_sku(match_value), enabled DESC, priority, id`,
+  )
+  const duplicateMappings = new Map<string, MappingRow[]>()
+  for (const row of mappingRows.rows) {
+    const key = [
+      row.provider,
+      row.shop_id,
+      row.match_type,
+      canonicalizeInternalSku(row.match_value),
+    ].join('|')
+    const list = duplicateMappings.get(key) || []
+    list.push({ ...row, id: Number(row.id), priority: Number(row.priority) })
+    duplicateMappings.set(key, list)
+  }
+  const mappingDuplicates = [...duplicateMappings.values()].filter((rows) => rows.length > 1)
+  if (apply) {
+    for (const group of duplicates) {
+      await withTransaction(async (client) => {
+        const rows = (
+          await client.query<ChannelRow>(
+            `SELECT id, internal_sku, channel, priority, is_fallback, enabled,
+                    canonical_product_id, config_json, source, note, created_by_admin_user_id
+             FROM internal_sku_channels
+             WHERE id = ANY($1::bigint[])
+             ORDER BY is_fallback, priority, id
+             FOR UPDATE`,
+            [group.rows.map((row) => row.id)],
+          )
+        ).rows.map((row) => ({ ...row, id: Number(row.id), priority: Number(row.priority) }))
+        if (rows.length <= 1) return
+
+        const keeper = rows[0]!
+        const primaryRows = rows.filter((row) => !row.is_fallback)
+        const configJson = rows.reduce<Record<string, unknown>>(
+          (merged, row) => ({ ...merged, ...(row.config_json || {}) }),
+          {},
+        )
+        const source = rows.find((row) => row.source === 'operator')?.source || keeper.source
+        const note = [
+          ...new Set(rows.map((row) => String(row.note || '').trim()).filter(Boolean)),
+        ].join(' / ')
+        await client.query(`DELETE FROM internal_sku_channels WHERE id = ANY($1::bigint[])`, [
+          rows.slice(1).map((row) => row.id),
+        ])
+        await client.query(
+          `UPDATE internal_sku_channels
+           SET internal_sku = $2,
+               priority = $3,
+               is_fallback = $4,
+               enabled = $5,
+               canonical_product_id = $6,
+               config_json = $7::jsonb,
+               source = $8,
+               note = $9,
+               created_by_admin_user_id = $10,
+               updated_at = NOW()
+           WHERE id = $1`,
+          [
+            keeper.id,
+            group.internalSku,
+            Math.min(...(primaryRows.length > 0 ? primaryRows : rows).map((row) => row.priority)),
+            primaryRows.length === 0,
+            rows.some((row) => row.enabled),
+            rows.find((row) => row.canonical_product_id != null)?.canonical_product_id || null,
+            JSON.stringify(configJson),
+            source,
+            note,
+            rows.find((row) => row.created_by_admin_user_id != null)?.created_by_admin_user_id ||
+              null,
+          ],
+        )
+      })
+    }
+    for (const rows of mappingDuplicates) {
+      await withTransaction(async (client) => {
+        const keeper = rows[0]!
+        await client.query(`DELETE FROM internal_sku_mappings WHERE id = ANY($1::bigint[])`, [
+          rows.slice(1).map((row) => row.id),
+        ])
+        await client.query(
+          `UPDATE internal_sku_mappings
+           SET match_value = $2, internal_sku = $3, priority = $4,
+               enabled = $5, source = $6, note = $7, updated_at = NOW()
+           WHERE id = $1`,
+          [
+            keeper.id,
+            canonicalizeInternalSku(keeper.match_value),
+            canonicalizeInternalSku(keeper.internal_sku),
+            Math.min(...rows.map((row) => row.priority)),
+            rows.some((row) => row.enabled),
+            keeper.source,
+            [...new Set(rows.map((row) => String(row.note || '').trim()).filter(Boolean))].join(
+              ' / ',
+            ),
+          ],
+        )
+      })
+    }
+  }
+
+  const duplicateManualConfigs = await query<{ label: string; total: number }>(
+    `SELECT canonicalize_internal_sku(sku_key) AS label, count(*)::int AS total
+     FROM manual_fulfillment_configs
+     GROUP BY canonicalize_internal_sku(sku_key)
+     HAVING count(*) > 1
+     ORDER BY count(*) DESC, label
+     LIMIT 20`,
+  )
+
+  console.log(
+    JSON.stringify(
+      {
+        apply,
+        duplicateGroups: duplicates.length,
+        duplicateRows: duplicates.reduce((total, group) => total + group.rows.length, 0),
+        duplicateMappingGroups: mappingDuplicates.length,
+        duplicateMappingRows: mappingDuplicates.reduce((total, rows) => total + rows.length, 0),
+        sample: duplicates.slice(0, 20).map((group) => ({
+          internalSku: group.internalSku,
+          channel: group.channel,
+          ids: group.rows.map((row) => row.id),
+        })),
+        duplicateManualConfigs: duplicateManualConfigs.rows,
+      },
+      null,
+      2,
+    ),
+  )
+}
+
+main()
+  .catch((error) => {
+    console.error(error)
+    process.exitCode = 1
+  })
+  .finally(() => closeDb())

apps/backend/scripts/preflight-fulfillment-routing.ts

@@ -160,6 +160,54 @@ async function main() {
     )
   ).rows
 
+  checks.ambiguousCarrierConfigs = (
+    await query<CountRow>(
+      `SELECT canonicalize_internal_sku(canonical_name) || '/' || channel AS label,
+              count(DISTINCT canonical_sku)::int AS total
+       FROM (
+         SELECT canonical_name, canonical_sku,
+                CASE
+                  WHEN canonical_sku LIKE 'aff:%' THEN 'affiliate_dash'
+                  WHEN canonical_sku LIKE 'tpl:%' OR canonical_sku LIKE 'wo:%' THEN 'work_order'
+                  WHEN canonical_sku LIKE 'tpv:%' THEN 'third_party_voucher'
+                END AS channel
+         FROM product_catalog
+         WHERE status = 'active'
+           AND (canonical_sku LIKE 'aff:%' OR canonical_sku LIKE 'tpl:%'
+             OR canonical_sku LIKE 'wo:%' OR canonical_sku LIKE 'tpv:%')
+       ) carrier
+       WHERE channel IS NOT NULL
+       GROUP BY canonicalize_internal_sku(canonical_name), channel
+       HAVING count(DISTINCT canonical_sku) > 1
+       ORDER BY count(DISTINCT canonical_sku) DESC, label`,
+    )
+  ).rows
+
+  checks.ambiguousManualConfigs = (
+    await query<CountRow>(
+      `SELECT canonicalize_internal_sku(sku_key) AS label, count(*)::int AS total
+       FROM manual_fulfillment_configs
+       WHERE enabled = TRUE
+       GROUP BY canonicalize_internal_sku(sku_key)
+       HAVING count(*) > 1
+       ORDER BY count(*) DESC, label`,
+    )
+  ).rows
+
+  checks.ambiguousInternalSkuMappings = (
+    await query<CountRow>(
+      `SELECT provider || '/' || shop_id || '/' || match_type || '/' ||
+              canonicalize_internal_sku(match_value) AS label,
+              count(*)::int AS total
+       FROM internal_sku_mappings
+       WHERE enabled = TRUE
+       GROUP BY provider, shop_id, match_type, canonicalize_internal_sku(match_value)
+       HAVING count(*) > 1
+       ORDER BY count(*) DESC, label
+       LIMIT 200`,
+    )
+  ).rows
+
   checks.pendingWithoutChineseInternalSku = (
     await query<CountRow>(
       `SELECT 'pending_without_chinese_internal_sku' AS label, count(*)::int AS total
@@ -262,6 +310,12 @@ async function main() {
     failed.push('存在规范化后重复的内部 SKU 渠道配置')
   if ((checks.incompleteCarrierConfigs as CountRow[]).length > 0)
     failed.push('存在缺少 workRuleKey 或人工履约配置的启用渠道')
+  if ((checks.ambiguousCarrierConfigs as CountRow[]).length > 0)
+    failed.push('存在同一中文内部 SKU 的多个载体配置')
+  if ((checks.ambiguousManualConfigs as CountRow[]).length > 0)
+    failed.push('存在规范化后重复的人工履约配置')
+  if ((checks.ambiguousInternalSkuMappings as CountRow[]).length > 0)
+    failed.push('存在规范化后重复的内部 SKU 映射')
   if ((checks.pendingWithoutChineseInternalSku as CountRow).total > 0)
     failed.push('存在无法归一到中文内部 SKU 的 pending 订单项')
   if ((checks.enabledLegacyRules as CountRow[]).length > 0)

apps/backend/src/db/migrations/126_internal_sku_canonical_routing.sql

@@ -36,11 +36,11 @@ PARALLEL SAFE
 AS $$
   SELECT COALESCE(
     CASE
-      WHEN canonicalize_internal_sku(p_manual_sku_key) ~ '[一-龥]'
+      WHEN canonicalize_internal_sku(p_manual_sku_key) ~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
         THEN canonicalize_internal_sku(p_manual_sku_key)
     END,
     CASE
-      WHEN canonicalize_internal_sku(p_sku_name) ~ '[一-龥]'
+      WHEN canonicalize_internal_sku(p_sku_name) ~ '[㐀-䶿一-鿿豈-﫿𠀀-𯨟𰀀-𲎯]'
         THEN canonicalize_internal_sku(p_sku_name)
     END
   )

apps/backend/src/repositories/order-item-repo.test.ts

@@ -1,7 +1,7 @@
 import test from 'node:test'
 import assert from 'node:assert/strict'
 
-import { resolveOrderItemSyncPlan } from './order-item-repo.js'
+import { preserveAssignedOrderItemState, resolveOrderItemSyncPlan } from './order-item-repo.js'
 
 test('resolveOrderItemSyncPlan preserves matching order item ids across repeated source syncs', () => {
   const existingItems = [
@@ -98,3 +98,52 @@ test('resolveOrderItemSyncPlan keeps surplus existing ids for conditional cleanu
   assert.deepEqual(plan.creates, [])
   assert.deepEqual(plan.deletes, [32])
 })
+
+test('已分配订单重推时冻结原渠道决策与中文内部 SKU', () => {
+  const existing = {
+    id: 41,
+    fulfillment_status: 'assigned',
+    fulfillment_channel: 'affiliate_dash',
+    sku_code: 'lucky_coin_x2',
+    sku_name: '幸运币2个',
+    quantity: 1,
+    spec_json: { skuNick: '幸运币2个', sourceSpec: 'old' },
+    item_snapshot_json: {
+      internalSku: '幸运币2个',
+      internalSkuChannel: 'affiliate_dash',
+      internalSkuChannelSource: 'operator',
+      isConfigured: true,
+      fulfillmentRoute: { selectedExecutorKey: 'affiliate_dash' },
+      affiliateDash: { sku: 'lucky_coin_x2' },
+      externalSkuName: 'old title',
+    },
+  }
+  const incoming = {
+    skuCode: 'platform-new',
+    skuName: '幸运币2个',
+    quantity: 1,
+    specJson: { skuNick: '新映射', sourceSpec: 'new' },
+    itemSnapshotJson: {
+      internalSku: '新映射',
+      internalSkuChannel: 'work_order',
+      isConfigured: false,
+      fulfillmentRoute: null,
+      externalSkuName: 'new title',
+    },
+    createdAt: '2026-11-03T00:00:00.000Z',
+    updatedAt: '2026-11-03T00:00:00.000Z',
+  }
+
+  const stabilized = preserveAssignedOrderItemState(existing as never, incoming)
+
+  assert.deepEqual(stabilized.specJson, { skuNick: '幸运币2个', sourceSpec: 'new' })
+  assert.deepEqual(stabilized.itemSnapshotJson, {
+    externalSkuName: 'new title',
+    internalSku: '幸运币2个',
+    internalSkuChannel: 'affiliate_dash',
+    internalSkuChannelSource: 'operator',
+    isConfigured: true,
+    fulfillmentRoute: { selectedExecutorKey: 'affiliate_dash' },
+    affiliateDash: { sku: 'lucky_coin_x2' },
+  })
+})

apps/backend/src/repositories/order-item-repo.ts

@@ -87,8 +87,13 @@ export async function replaceOrderItemsWithExecutor(
 ): Promise<OrderItemRow[]> {
   const existingItems = await listOrderItemsByOrderIdWithExecutor(executor, orderId)
   const plan = resolveOrderItemSyncPlan(existingItems, items)
+  const existingById = new Map(existingItems.map((item) => [Number(item.id), item]))
 
   for (const update of plan.updates) {
+    const effectiveItem = preserveAssignedOrderItemState(
+      existingById.get(update.orderItemId),
+      update.item,
+    )
     await executor(
       `
           UPDATE order_items
@@ -105,9 +110,9 @@ export async function replaceOrderItemsWithExecutor(
         update.item.skuCode,
         update.item.skuName,
         update.item.quantity,
-        safeJsonStringify(update.item.specJson || '{}'),
-        safeJsonStringify(update.item.itemSnapshotJson || update.item.specJson || '{}'),
-        update.item.updatedAt,
+        safeJsonStringify(effectiveItem.specJson || '{}'),
+        safeJsonStringify(effectiveItem.itemSnapshotJson || effectiveItem.specJson || '{}'),
+        effectiveItem.updatedAt,
         update.orderItemId,
       ],
     )
@@ -151,6 +156,72 @@ export async function replaceOrderItemsWithExecutor(
   return listOrderItemsByOrderIdWithExecutor(executor, orderId)
 }
 
+const FROZEN_FULFILLMENT_SNAPSHOT_KEYS = [
+  'fulfillmentRoute',
+  'affiliateDash',
+  'classification',
+  'internalSku',
+  'internalSkuSource',
+  'internalSkuMappingId',
+  'internalSkuChannel',
+  'internalSkuChannelSource',
+  'internalSkuChannelReason',
+  'isConfigured',
+] as const
+
+export function preserveAssignedOrderItemState(
+  existing: OrderItemRow | undefined,
+  incoming: OrderItemReplaceInput,
+): OrderItemReplaceInput {
+  if (
+    !existing ||
+    (existing.fulfillment_status !== 'assigned' && existing.fulfillment_status !== 'archived')
+  ) {
+    return incoming
+  }
+
+  const existingSnapshot = parseJsonObject(existing.item_snapshot_json)
+  const incomingSnapshot = parseJsonObject(incoming.itemSnapshotJson)
+  const frozenSnapshot: Record<string, unknown> = {}
+  for (const key of FROZEN_FULFILLMENT_SNAPSHOT_KEYS) {
+    if (Object.prototype.hasOwnProperty.call(existingSnapshot, key)) {
+      frozenSnapshot[key] = existingSnapshot[key]
+    }
+  }
+
+  const existingSpec = parseJsonObject(existing.spec_json)
+  const incomingSpec = parseJsonObject(incoming.specJson)
+  const frozenInternalSku = String(
+    existingSpec.skuNick || existingSnapshot.internalSku || incomingSpec.skuNick || '',
+  ).trim()
+
+  return {
+    ...incoming,
+    specJson: {
+      ...incomingSpec,
+      ...(frozenInternalSku ? { skuNick: frozenInternalSku } : {}),
+    },
+    itemSnapshotJson: {
+      ...incomingSnapshot,
+      ...frozenSnapshot,
+    },
+  }
+}
+
+function parseJsonObject(value: unknown): Record<string, unknown> {
+  if (value && typeof value === 'object' && !Array.isArray(value)) {
+    return value as Record<string, unknown>
+  }
+  try {
+    const parsed = JSON.parse(String(value || '{}'))
+    return parsed && typeof parsed === 'object' && !Array.isArray(parsed)
+      ? (parsed as Record<string, unknown>)
+      : {}
+  } catch {
+    return {}
+  }
+}
+
 export function resolveOrderItemSyncPlan(
   existingItems: OrderItemRow[],
   nextItems: OrderItemReplaceInput[],

apps/backend/src/routes/admin/fulfillment-channel.ts

@@ -19,6 +19,12 @@ import {
   unlockChannel,
   upsertChannelRule,
 } from '../../services/fulfillment/channel-assign-service.js'
+import {
+  deleteInternalSkuMapping,
+  listInternalSkuMappingsPage,
+  upsertInternalSkuMapping,
+  type InternalSkuMappingMatchType,
+} from '../../services/fulfillment/internal-sku-mapping-service.js'
 import { listExceptionQueue } from '../../services/cost-center/cost-exception-service.js'
 import {
   runFinancePipelineOnce,
@@ -53,6 +59,70 @@ router.get(
   ),
 )
 
+router.get(
+  '/fulfillment/internal-sku-mappings',
+  requireAdminPermission('finance.view'),
+  createJsonHandler(
+    (req) =>
+      listInternalSkuMappingsPage({
+        keyword: String(req.query.keyword || ''),
+        provider: String(req.query.provider || ''),
+        shopId: String(req.query.shopId || ''),
+        matchType: String(req.query.matchType || ''),
+        page: Number(req.query.page),
+        pageSize: Number(req.query.pageSize),
+      }),
+    {
+      successMessage: 'ok',
+      errorMessage: '读取 SKU 映射失败',
+      scope: '[admin/fulfillment/internal-sku-mappings]',
+    },
+  ),
+)
+
+router.post(
+  '/fulfillment/internal-sku-mappings',
+  requireAdminPermission('finance.config'),
+  createJsonHandler(
+    async (req) => {
+      const body = bodyOf(req)
+      const id = await upsertInternalSkuMapping({
+        provider: String(body.provider || ''),
+        shopId: String(body.shopId || ''),
+        matchType: String(body.matchType || 'sku_code') as InternalSkuMappingMatchType,
+        matchValue: String(body.matchValue || ''),
+        internalSku: String(body.internalSku || ''),
+        priority: Number(body.priority),
+        source: String(body.source || 'manual'),
+        note: String(body.note || ''),
+        enabled: body.enabled !== false,
+      })
+      return { id }
+    },
+    {
+      successMessage: 'SKU 映射已保存',
+      errorMessage: '保存 SKU 映射失败',
+      scope: '[admin/fulfillment/internal-sku-mappings/save]',
+      audit: (req, data) => ({
+        action: 'fulfillment.upsert_internal_sku_mapping',
+        targetType: 'internal_sku_mapping',
+        targetId: String((data as { id?: number })?.id || ''),
+        data: { payload: bodyOf(req) },
+      }),
+    },
+  ),
+)
+
+router.delete(
+  '/fulfillment/internal-sku-mappings/:id',
+  requireAdminPermission('finance.config'),
+  createJsonHandler((req) => deleteInternalSkuMapping(Number(req.params.id)), {
+    successMessage: 'SKU 映射已删除',
+    errorMessage: '删除 SKU 映射失败',
+    scope: '[admin/fulfillment/internal-sku-mappings/delete]',
+  }),
+)
+
 router.get(
   '/fulfillment/exceptions',
   requireAdminPermission('finance.view'),

apps/backend/src/services/fulfillment/affiliate-fallback-service.test.ts

@@ -4,7 +4,14 @@ import test from 'node:test'
 import { AFFILIATE_FAILURE_STATUSES } from './affiliate-fallback-service.js'
 
 test('自动发货失败状态全部纳入转人工', () => {
-  for (const status of ['closed', 'expired', 'manual_review', 'retry_pending', 'cancelled']) {
+  for (const status of [
+    'failed',
+    'closed',
+    'expired',
+    'manual_review',
+    'retry_pending',
+    'cancelled',
+  ]) {
     assert.ok(AFFILIATE_FAILURE_STATUSES.includes(status as never))
   }
   assert.ok(!AFFILIATE_FAILURE_STATUSES.includes('redeemed' as never))

apps/backend/src/services/fulfillment/affiliate-fallback-service.ts

@@ -10,6 +10,7 @@ import { refreshFactsForDates } from '../finance/refresh-facts.js'
  * 自动任务本身不改状态，只记录订单项的切换原因，避免重复触发。
  */
 export const AFFILIATE_FAILURE_STATUSES = [
+  'failed',
   'closed',
   'expired',
   'manual_review',
@@ -55,6 +56,7 @@ export async function runAffiliateFallback(
       WHERE oi.fulfillment_status = 'assigned'
         AND oi.fulfillment_channel = 'affiliate_dash'
         AND oi.fulfillment_locked = FALSE
+        AND cfg.id IS NOT NULL
         AND EXISTS (
           SELECT 1 FROM internal_sku_channels channel
           WHERE channel.enabled = TRUE
@@ -99,7 +101,29 @@ export async function runAffiliateFallback(
             channel_switch_reason = 'affiliate_failed',
             channel_switched_at = NOW(),
             fulfillment_config_id = COALESCE(fulfillment_config_id, $2),
-            canonical_product_id = $3,
+            canonical_product_id = COALESCE($3, canonical_product_id),
+            fulfillment_pending_reason = NULL,
+            fulfillment_pending_detail = NULL,
+            fulfillment_decided_at = NOW(),
+            item_snapshot_json = COALESCE(item_snapshot_json, '{}'::jsonb) || jsonb_build_object(
+              'internalSkuChannel', 'manual',
+              'internalSkuChannelSource', 'affiliate_fallback',
+              'internalSkuChannelReason', '自动发货失败，转人工兜底',
+              'isConfigured', TRUE,
+              'affiliateDash', NULL,
+              'fulfillmentRoute', jsonb_build_object(
+                'selectedExecutorKey', 'manual_dispatch',
+                'selectedRuleId', '',
+                'reason', '自动发货失败，转人工兜底',
+                'matchedRule', NULL,
+                'candidates', '[]'::jsonb,
+                'skipped', '[]'::jsonb
+              ),
+              'classification', jsonb_build_object(
+                'channel', 'manual',
+                'canonicalSku', resolve_internal_sku(manual_sku_key, sku_name, sku_code)
+              )
+            ),
             updated_at = NOW()
           WHERE id = $1
             AND fulfillment_status = 'assigned'

apps/backend/src/services/fulfillment/carrier-creation-service.ts

@@ -6,6 +6,10 @@ import { INACTIVE_CARRIER_TASK_STATUSES, type FulfillmentChannel } from './chann
 import { applyIntakeChannelDecision } from './intake-channel-decision-service.js'
 import type { ResolvedFulfillmentItem } from './product-resolution-service.js'
 import { canonicalizeInternalSku, resolveInternalSkuKey } from './internal-sku-resolver.js'
+import {
+  findConflictingCarrier,
+  loadActiveCarrierEvidenceForItem,
+} from './carrier-evidence-service.js'
 
 function parseObject(value: unknown): Record<string, unknown> {
   if (value && typeof value === 'object' && !Array.isArray(value)) {
@@ -77,6 +81,18 @@ export async function ensureCarrierForOrderItem(input: {
   channel: FulfillmentChannel
 }): Promise<EnsureCarrierResult> {
   const { order, item, channel } = input
+  const existingCarrier = findConflictingCarrier(
+    await loadActiveCarrierEvidenceForItem(Number(item.id)),
+    channel,
+  )
+  if (existingCarrier) {
+    return {
+      ready: false,
+      created: false,
+      reason: 'existing_carrier_conflict',
+      message: `订单项已有其它真实载体：${existingCarrier}`,
+    }
+  }
 
   if (channel === 'manual') {
     const config = await query<{ id: number; canonical_product_id: number | null }>(

apps/backend/src/services/fulfillment/carrier-evidence-service.test.ts

@@ -0,0 +1,31 @@
+import assert from 'node:assert/strict'
+import test from 'node:test'
+
+import { findConflictingCarrier } from './carrier-evidence-service.js'
+
+const empty = {
+  workOrder: false,
+  affiliateTask: false,
+  manualTask: false,
+  channels: [],
+}
+
+test('真实载体冲突：同渠道不算冲突', () => {
+  assert.equal(
+    findConflictingCarrier(
+      { ...empty, affiliateTask: true, channels: ['affiliate_dash'] },
+      'affiliate_dash',
+    ),
+    null,
+  )
+})
+
+test('真实载体冲突：其它渠道算冲突', () => {
+  assert.equal(
+    findConflictingCarrier(
+      { ...empty, workOrder: true, channels: ['work_order'] },
+      'affiliate_dash',
+    ),
+    'work_order',
+  )
+})

apps/backend/src/services/fulfillment/carrier-evidence-service.ts

@@ -0,0 +1,87 @@
+import { query } from '../../db/client.js'
+import { INACTIVE_CARRIER_TASK_STATUSES, type FulfillmentChannel } from './channel-types.js'
+
+export type ActiveCarrierEvidence = {
+  workOrder: boolean
+  affiliateTask: boolean
+  manualTask: boolean
+  channels: FulfillmentChannel[]
+}
+
+/**
+ * 批量读取订单项的真实履约载体证据。
+ * 关闭、失败、过期等任务不算载体，规则与渠道判定管道保持一致。
+ */
+export async function loadActiveCarrierEvidence(
+  orderItemIds: number[],
+): Promise<Map<number, ActiveCarrierEvidence>> {
+  const ids = [...new Set(orderItemIds.map(Number).filter((id) => Number.isInteger(id) && id > 0))]
+  const result = new Map<number, ActiveCarrierEvidence>()
+  if (ids.length === 0) return result
+
+  const rows = await query<{
+    id: number
+    has_work_order: boolean
+    has_affiliate_task: boolean
+    has_manual_task: boolean
+  }>(
+    `
+      SELECT
+        oi.id,
+        EXISTS (
+          SELECT 1 FROM work_orders wo
+          WHERE wo.order_item_id = oi.id AND wo.status <> 'cancelled'
+        ) AS has_work_order,
+        EXISTS (
+          SELECT 1 FROM fulfillment_tasks ft
+          WHERE ft.order_item_id = oi.id
+            AND ft.executor_key = 'affiliate_dash'
+            AND ft.task_status <> ALL($2::text[])
+        ) AS has_affiliate_task,
+        EXISTS (
+          SELECT 1 FROM fulfillment_tasks ft
+          WHERE ft.order_item_id = oi.id
+            AND ft.executor_key = 'manual_dispatch'
+            AND ft.task_status <> ALL($2::text[])
+        ) AS has_manual_task
+      FROM order_items oi
+      WHERE oi.id = ANY($1::bigint[])
+    `,
+    [ids, INACTIVE_CARRIER_TASK_STATUSES],
+  )
+
+  for (const row of rows.rows) {
+    const channels: FulfillmentChannel[] = []
+    if (row.has_work_order) channels.push('work_order')
+    if (row.has_affiliate_task) channels.push('affiliate_dash')
+    if (row.has_manual_task) channels.push('manual')
+    result.set(Number(row.id), {
+      workOrder: row.has_work_order,
+      affiliateTask: row.has_affiliate_task,
+      manualTask: row.has_manual_task,
+      channels,
+    })
+  }
+  return result
+}
+
+export async function loadActiveCarrierEvidenceForItem(
+  orderItemId: number,
+): Promise<ActiveCarrierEvidence> {
+  const evidence = await loadActiveCarrierEvidence([orderItemId])
+  return (
+    evidence.get(Number(orderItemId)) || {
+      workOrder: false,
+      affiliateTask: false,
+      manualTask: false,
+      channels: [],
+    }
+  )
+}
+
+export function findConflictingCarrier(
+  evidence: ActiveCarrierEvidence | undefined,
+  targetChannel: FulfillmentChannel,
+): FulfillmentChannel | null {
+  return evidence?.channels.find((channel) => channel !== targetChannel) || null
+}

apps/backend/src/services/fulfillment/channel-assign-service.ts

@@ -545,9 +545,72 @@ async function assignOrderItemsAfterCarrierReady(input: {
      SELECT count(*)::int AS count FROM updated`,
     [ids, input.channel, input.source, input.lock],
   )
+  await syncAssignedChannelSnapshots(ids, input.channel, input.source)
   return { updated: Number(final.rows[0]?.count || assignedIds.length), carrierFailed }
 }
 
+async function syncAssignedChannelSnapshots(
+  ids: number[],
+  channel: FulfillmentChannel,
+  source: FulfillmentSource,
+) {
+  if (ids.length === 0) return
+  const configured = channel === 'affiliate_dash' || channel === 'manual'
+  const route =
+    channel === 'manual'
+      ? {
+          selectedExecutorKey: 'manual_dispatch',
+          selectedRuleId: '',
+          reason: '运营指定人工客服',
+          matchedRule: null,
+          candidates: [],
+          skipped: [],
+        }
+      : channel === 'affiliate_dash'
+        ? {
+            selectedExecutorKey: 'affiliate_dash',
+            selectedRuleId: '',
+            reason: '运营指定自动发货',
+            matchedRule: null,
+            candidates: [],
+            skipped: [],
+          }
+        : {
+            selectedExecutorKey: '',
+            selectedRuleId: '',
+            reason:
+              channel === 'work_order'
+                ? '内部 SKU 渠道配置指定接单平台'
+                : '内部 SKU 渠道配置指定第三方卡券',
+            matchedRule: null,
+            candidates: [],
+            skipped: [],
+          }
+  const decision = {
+    internalSkuChannel: channel,
+    internalSkuChannelSource: source,
+    internalSkuChannelReason: '',
+    isConfigured: configured,
+    fulfillmentRoute: route,
+    ...(channel !== 'affiliate_dash' ? { affiliateDash: null } : {}),
+  }
+  await query(
+    `UPDATE order_items
+     SET item_snapshot_json = (
+           COALESCE(item_snapshot_json, '{}'::jsonb) || $2::jsonb
+         ) || jsonb_build_object(
+           'classification',
+           COALESCE(item_snapshot_json->'classification', '{}'::jsonb)
+             || jsonb_build_object('channel', $3)
+         ),
+         updated_at = NOW()
+     WHERE id = ANY($1::bigint[])
+       AND fulfillment_status = 'assigned'
+       AND fulfillment_channel = $3`,
+    [ids, JSON.stringify(decision), channel],
+  )
+}
+
 const WORK_ORDER_SWITCH_BLOCKED = new Set([
   'open',
   'in_progress',
@@ -1131,10 +1194,15 @@ async function resolveInternalSkuCarrierConfig(
       `SELECT id, canonical_product_id
        FROM manual_fulfillment_configs
        WHERE canonicalize_internal_sku(sku_key) = $1 AND enabled = TRUE
-       ORDER BY id
-       LIMIT 1`,
+       ORDER BY id`,
       [key],
     )
+    if (manual.rows.length > 1) {
+      throw createHttpError(`内部 SKU「${key}」存在多份人工履约配置`, {
+        statusCode: 409,
+        errorCode: 'carrier_config_ambiguous',
+      })
+    }
     return {
       canonicalProductId: Number(manual.rows[0]?.canonical_product_id || 0) || null,
       configJson: manual.rows[0] ? { manualConfigId: Number(manual.rows[0].id) } : {},
@@ -1149,12 +1217,27 @@ async function resolveInternalSkuCarrierConfig(
      WHERE status = 'active'
        AND (canonical_sku LIKE $2 OR canonical_sku LIKE $3)
        AND canonicalize_internal_sku(canonical_name) = $1
-     ORDER BY id
-     LIMIT 1`,
+     ORDER BY id`,
     [key, `${prefixes[0]}%`, `${prefixes[1] || prefixes[0]}%`],
   )
   const row = product.rows[0]
   if (!row) return { canonicalProductId: null, configJson: {} }
+  const distinctCarrierKeys = new Set(
+    product.rows.map((candidate) => {
+      const rawSku = String(candidate.canonical_sku)
+      const prefix = prefixes.find((item) => rawSku.startsWith(item)) || prefixes[0]!
+      return rawSku.slice(prefix.length)
+    }),
+  )
+  if (distinctCarrierKeys.size > 1) {
+    throw createHttpError(
+      `内部 SKU「${key}」在 ${channel} 渠道存在多个载体配置：${[...distinctCarrierKeys].join(' / ')}`,
+      {
+        statusCode: 409,
+        errorCode: 'carrier_config_ambiguous',
+      },
+    )
+  }
   const rawSku = String(row.canonical_sku)
   const matchedPrefix = prefixes.find((prefix) => rawSku.startsWith(prefix)) || prefixes[0]!
   const carrierKey = rawSku.slice(matchedPrefix.length)

apps/backend/src/services/fulfillment/fulfillment-routing.integration.test.ts

@@ -28,17 +28,33 @@ test(
       switchChannelForOrderItems,
       upsertChannelRule,
     } = await import('./channel-assign-service.js')
+    const { runAffiliateFallback } = await import('./affiliate-fallback-service.js')
+    const {
+      deleteInternalSkuMapping,
+      listInternalSkuMappingsPage,
+      resolveInternalSkuMapping,
+      upsertInternalSkuMapping,
+    } = await import('./internal-sku-mapping-service.js')
     const suffix = `${Date.now()}_${Math.floor(Math.random() * 1_000_000)}`
     const shopId = `it-routing-${suffix}`
     const manualSku = `集成测试人工-${suffix}`
     const missingAffiliateSku = `集成测试自动-${suffix}`
     const voucherSku = `集成测试卡券-${suffix}`
     const triggerSku = `集成测试规范-${suffix}`
+    const fallbackSku = `集成测试兜底-${suffix}`
     const orderIds: number[] = []
     const orderItemIds: number[] = []
     const crossShopSku = `集成测试跨店-${suffix}`
-    const internalSkus = [manualSku, missingAffiliateSku, voucherSku, crossShopSku, triggerSku]
+    const internalSkus = [
+      manualSku,
+      missingAffiliateSku,
+      voucherSku,
+      crossShopSku,
+      triggerSku,
+      fallbackSku,
+    ]
     let generatedVoucherProductId: number | null = null
+    let fallbackProfileId: number | null = null
 
     async function createPendingOrderItem(
       sku: string,
@@ -75,13 +91,16 @@ test(
       const canonicalResolution = await query<{
         internal_sku: string | null
         platform_only: string | null
+        cjk_extension: string | null
       }>(
         `SELECT
            resolve_internal_sku('platform-code', ' 套装－浪漫 天命 ', 'platform-code') AS internal_sku,
-           resolve_internal_sku('platform-code', 'Platform Title', 'platform-code') AS platform_only`,
+           resolve_internal_sku('platform-code', 'Platform Title', 'platform-code') AS platform_only,
+           resolve_internal_sku('', '𠀀', '') AS cjk_extension`,
       )
       assert.equal(canonicalResolution.rows[0]?.internal_sku, '套装-浪漫天命')
       assert.equal(canonicalResolution.rows[0]?.platform_only, null)
+      assert.equal(canonicalResolution.rows[0]?.cjk_extension, '𠀀')
 
       await query(
         `INSERT INTO internal_sku_channels (internal_sku, channel, priority, is_fallback, enabled, source)
@@ -93,6 +112,32 @@ test(
       )
       assert.equal(normalizedInsert.rows[0]?.internal_sku, triggerSku)
 
+      const mappingValue = `MAP-${suffix}`
+      const mappingSku = `集成映射-${suffix}`
+      const mappingId = await upsertInternalSkuMapping({
+        provider: '91kaquan',
+        shopId,
+        matchType: 'sku_code',
+        matchValue: ` ${mappingValue} `,
+        internalSku: mappingSku,
+        priority: 10,
+        source: 'integration_test',
+        note: '集成测试映射',
+      })
+      const resolvedMapping = await resolveInternalSkuMapping({
+        provider: '91kaquan',
+        shopId,
+        candidates: [{ matchType: 'sku_code', value: mappingValue }],
+      })
+      assert.equal(resolvedMapping?.internalSku, mappingSku)
+      const mappingPage = await listInternalSkuMappingsPage({
+        keyword: mappingSku,
+        page: 1,
+        pageSize: 10,
+      })
+      assert.equal(mappingPage.total, 1)
+      assert.equal(await deleteInternalSkuMapping(mappingId), true)
+
       const manualItemId = await createPendingOrderItem(manualSku)
       await query(
         `INSERT INTO manual_fulfillment_configs (
@@ -136,9 +181,10 @@ test(
         original_channel: string | null
         canonical_product_id: number | null
         canonical_sku: string | null
+        item_snapshot_json: Record<string, unknown>
       }>(
         `SELECT oi.fulfillment_status, oi.fulfillment_channel, oi.original_channel,
-                oi.canonical_product_id, product.canonical_sku
+                oi.canonical_product_id, product.canonical_sku, oi.item_snapshot_json
          FROM order_items oi
          LEFT JOIN product_catalog product ON product.id = oi.canonical_product_id
          WHERE oi.id = $1`,
@@ -148,6 +194,11 @@ test(
       assert.equal(switchedItem.rows[0]?.fulfillment_channel, 'third_party_voucher')
       assert.equal(switchedItem.rows[0]?.original_channel, 'manual')
       assert.ok(switchedItem.rows[0]?.canonical_sku?.startsWith('tpv:'))
+      assert.equal(
+        switchedItem.rows[0]?.item_snapshot_json.internalSkuChannel,
+        'third_party_voucher',
+      )
+      assert.equal(switchedItem.rows[0]?.item_snapshot_json.isConfigured, false)
       generatedVoucherProductId = Number(switchedItem.rows[0]?.canonical_product_id || 0) || null
 
       const missingAffiliateItemId = await createPendingOrderItem(missingAffiliateSku)
@@ -191,6 +242,104 @@ test(
       assert.deepEqual(pendingGroups.items[0]?.providers.sort(), ['91kaquan', 'pdd'])
       assert.deepEqual(pendingGroups.items[0]?.shop_ids.sort(), [crossShopA, crossShopB])
 
+      const fallbackItemId = await createPendingOrderItem(fallbackSku)
+      await query(
+        `INSERT INTO internal_sku_channels (
+           internal_sku, channel, priority, is_fallback, enabled, config_json, source
+         ) VALUES
+           ($1, 'affiliate_dash', 10, FALSE, TRUE, '{}'::jsonb, 'integration_test'),
+           ($1, 'manual', 90, TRUE, TRUE, '{}'::jsonb, 'integration_test')`,
+        [fallbackSku],
+      )
+      const fallbackItem = await query<{ order_id: number }>(
+        `UPDATE order_items
+         SET fulfillment_status = 'assigned', fulfillment_channel = 'affiliate_dash',
+             fulfillment_source = 'operator_assigned', fulfillment_locked = FALSE,
+             updated_at = NOW()
+         WHERE id = $1
+         RETURNING order_id`,
+        [fallbackItemId],
+      )
+      const fallbackOrderId = Number(fallbackItem.rows[0]!.order_id)
+      const fallbackProfile = await query<{ id: number }>(
+        `INSERT INTO fulfillment_profiles (
+           profile_key, name, executor_key, requires_claim, auto_dispatch,
+           inventory_strategy, config_json, created_at, updated_at
+         ) VALUES ($1, '集成测试自动发货', 'affiliate_dash', TRUE, FALSE,
+                   'static_pool', '{}'::jsonb, NOW(), NOW())
+         RETURNING id`,
+        [`it-affiliate-${suffix}`],
+      )
+      fallbackProfileId = Number(fallbackProfile.rows[0]!.id)
+      const fallbackOrder = await query<{
+        provider: string
+        platform: string
+        shop_id: string
+        shop_name: string
+        platform_order_id: string
+      }>(
+        `SELECT provider, platform, shop_id, shop_name, platform_order_id
+         FROM orders WHERE id = $1`,
+        [fallbackOrderId],
+      )
+      const orderRow = fallbackOrder.rows[0]!
+      await query(
+        `INSERT INTO fulfillment_tasks (
+           order_id, order_item_id, unit_index, task_no, provider, platform,
+           shop_id, shop_name, platform_order_id, profile_id, executor_key,
+           task_status, created_at, updated_at
+         ) VALUES ($1, $2, 1, $3, $4, $5, $6, $7, $8, $9, 'affiliate_dash', 'failed', NOW(), NOW())`,
+        [
+          fallbackOrderId,
+          fallbackItemId,
+          `IT-AFF-FAIL-${suffix}`,
+          orderRow.provider,
+          orderRow.platform,
+          orderRow.shop_id,
+          orderRow.shop_name,
+          orderRow.platform_order_id,
+          fallbackProfileId,
+        ],
+      )
+
+      const fallbackWithoutConfig = await runAffiliateFallback({ limit: 50 })
+      assert.equal(fallbackWithoutConfig.switched, 0)
+      assert.equal(
+        (
+          await query<{ fulfillment_channel: string }>(
+            `SELECT fulfillment_channel FROM order_items WHERE id = $1`,
+            [fallbackItemId],
+          )
+        ).rows[0]?.fulfillment_channel,
+        'affiliate_dash',
+      )
+
+      const manualFallbackConfig = await query<{ id: number }>(
+        `INSERT INTO manual_fulfillment_configs (
+           sku_key, platform_key, credit_quantity, cost_mode, enabled, created_at, updated_at
+         ) VALUES ($1, 'nanhang', 0, 'variable', TRUE, NOW(), NOW())
+         RETURNING id`,
+        [fallbackSku],
+      )
+      const fallbackWithConfig = await runAffiliateFallback({ limit: 50 })
+      assert.equal(fallbackWithConfig.switched, 1)
+      const fallbackAssigned = await query<{
+        fulfillment_channel: string
+        fulfillment_config_id: number | null
+        item_snapshot_json: Record<string, unknown>
+      }>(
+        `SELECT fulfillment_channel, fulfillment_config_id, item_snapshot_json
+         FROM order_items WHERE id = $1`,
+        [fallbackItemId],
+      )
+      assert.equal(fallbackAssigned.rows[0]?.fulfillment_channel, 'manual')
+      assert.equal(fallbackAssigned.rows[0]?.item_snapshot_json.internalSkuChannel, 'manual')
+      assert.equal(fallbackAssigned.rows[0]?.item_snapshot_json.isConfigured, true)
+      assert.equal(
+        Number(fallbackAssigned.rows[0]?.fulfillment_config_id),
+        Number(manualFallbackConfig.rows[0]!.id),
+      )
+
       await ensureVoucherRuleForSku(voucherSku)
       const voucherChannel = await query<{ channel: string; source: string }>(
         `SELECT channel, source FROM internal_sku_channels
@@ -244,7 +393,13 @@ test(
         await query(`DELETE FROM orders WHERE id = ANY($1::bigint[])`, [orderIds])
       }
       await query(`DELETE FROM cost_exceptions WHERE scope_key LIKE $1`, [`%${suffix}%`])
-      await query(`DELETE FROM manual_fulfillment_configs WHERE sku_key = $1`, [manualSku])
+      await query(`DELETE FROM manual_fulfillment_configs WHERE sku_key = ANY($1::text[])`, [
+        internalSkus,
+      ])
+      await query(
+        `DELETE FROM internal_sku_mappings WHERE provider = '91kaquan' AND shop_id = $1`,
+        [shopId],
+      )
       await query(`DELETE FROM internal_sku_channels WHERE internal_sku = ANY($1::text[])`, [
         internalSkus,
       ])
@@ -271,6 +426,9 @@ test(
           `tpv:${manualSku}`,
         ])
       }
+      if (fallbackProfileId) {
+        await query(`DELETE FROM fulfillment_profiles WHERE id = $1`, [fallbackProfileId])
+      }
       await closeDb()
     }
   },

apps/backend/src/services/fulfillment/internal-sku-mapping-service.ts

@@ -1,5 +1,6 @@
 import { query, withTransaction } from '../../db/client.js'
 import { canonicalizeInternalSku, containsCjk } from './internal-sku-resolver.js'
+import { createHttpError } from '../../utils/http.js'
 
 export type InternalSkuMappingMatchType =
   | 'sku_code'
@@ -13,12 +14,34 @@ export type InternalSkuMappingCandidate = {
   value: unknown
 }
 
+const INTERNAL_SKU_MAPPING_MATCH_TYPES = new Set<InternalSkuMappingMatchType>([
+  'sku_code',
+  'sku_nick',
+  'out_sku_sn',
+  'spec',
+  'sku_name',
+])
+
 export type ResolvedInternalSkuMapping = {
   id: number
   internalSku: string
   source: string
 }
 
+export type InternalSkuMappingRow = {
+  id: number
+  provider: string
+  shop_id: string
+  match_type: InternalSkuMappingMatchType
+  match_value: string
+  internal_sku: string
+  priority: number
+  enabled: boolean
+  source: string
+  note: string
+  updated_at: string
+}
+
 export function normalizeInternalSkuMappingValue(value: unknown): string {
   return canonicalizeInternalSku(value)
 }
@@ -83,14 +106,28 @@ export async function upsertInternalSkuMapping(input: {
   priority?: number
   source?: string
   note?: string
+  enabled?: boolean
 }): Promise<number> {
   const provider = String(input.provider || '').trim()
   const shopId = String(input.shopId || '').trim()
+  if (!INTERNAL_SKU_MAPPING_MATCH_TYPES.has(input.matchType)) {
+    throw createHttpError('映射类型无效', {
+      statusCode: 400,
+      errorCode: 'internal_sku_mapping_type_invalid',
+    })
+  }
   const matchValue = normalizeInternalSkuMappingValue(input.matchValue)
   const internalSku = canonicalizeInternalSku(input.internalSku)
   const priority = Number.isFinite(Number(input.priority)) ? Number(input.priority) : 100
   const source = String(input.source || 'manual').trim() || 'manual'
   const note = String(input.note || '').trim()
+  const enabled = input.enabled !== false
+  if (!matchValue || !internalSku || !containsCjk(internalSku)) {
+    throw createHttpError('内部 SKU 和匹配值不能为空，且内部 SKU 必须包含中文', {
+      statusCode: 400,
+      errorCode: 'internal_sku_mapping_invalid',
+    })
+  }
 
   return withTransaction(async (client) => {
     const existing = await client.query<{ id: number }>(
@@ -98,32 +135,114 @@ export async function upsertInternalSkuMapping(input: {
        WHERE provider = $1 AND shop_id = $2 AND match_type = $3
          AND canonicalize_internal_sku(match_value) = $4
        ORDER BY id
-       LIMIT 1
        FOR UPDATE`,
       [provider, shopId, input.matchType, matchValue],
     )
+    if (existing.rows.length > 1) {
+      throw createHttpError('同一平台/店铺/字段存在多条规范化重复映射', {
+        statusCode: 409,
+        errorCode: 'internal_sku_mapping_ambiguous',
+      })
+    }
     const existingId = Number(existing.rows[0]?.id || 0)
     const result = existingId
       ? await client.query<{ id: number }>(
           `UPDATE internal_sku_mappings
            SET match_value = $2, internal_sku = $3, priority = $4,
-               enabled = TRUE, source = $5, note = $6, updated_at = NOW()
+               enabled = $5, source = $6, note = $7, updated_at = NOW()
            WHERE id = $1
            RETURNING id`,
-          [existingId, matchValue, internalSku, priority, source, note],
+          [existingId, matchValue, internalSku, priority, enabled, source, note],
         )
       : await client.query<{ id: number }>(
           `INSERT INTO internal_sku_mappings (
              provider, shop_id, match_type, match_value, internal_sku,
              priority, enabled, source, note, created_at, updated_at
-           ) VALUES ($1, $2, $3, $4, $5, $6, TRUE, $7, $8, NOW(), NOW())
+           ) VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9, NOW(), NOW())
            RETURNING id`,
-          [provider, shopId, input.matchType, matchValue, internalSku, priority, source, note],
+          [
+            provider,
+            shopId,
+            input.matchType,
+            matchValue,
+            internalSku,
+            priority,
+            enabled,
+            source,
+            note,
+          ],
         )
     return Number(result.rows[0]?.id || 0)
   })
 }
 
+export async function listInternalSkuMappingsPage(input: {
+  keyword?: string
+  provider?: string
+  shopId?: string
+  matchType?: string
+  page?: number
+  pageSize?: number
+}): Promise<{ items: InternalSkuMappingRow[]; total: number; page: number; pageSize: number }> {
+  const page = Math.max(1, Math.trunc(Number(input.page) || 1))
+  const pageSize = Math.min(200, Math.max(1, Math.trunc(Number(input.pageSize) || 30)))
+  const params: unknown[] = []
+  const clauses: string[] = []
+  const keyword = String(input.keyword || '').trim()
+  if (keyword) {
+    params.push(`%${keyword}%`)
+    clauses.push(
+      `(match_value ILIKE $${params.length} OR internal_sku ILIKE $${params.length} OR note ILIKE $${params.length})`,
+    )
+  }
+  if (input.provider) {
+    params.push(String(input.provider).trim())
+    clauses.push(`provider = $${params.length}`)
+  }
+  if (input.shopId) {
+    params.push(String(input.shopId).trim())
+    clauses.push(`shop_id = $${params.length}`)
+  }
+  if (input.matchType) {
+    params.push(String(input.matchType).trim())
+    clauses.push(`match_type = $${params.length}`)
+  }
+  const where = clauses.length > 0 ? `WHERE ${clauses.join(' AND ')}` : ''
+  const pageParams = [...params, pageSize, (page - 1) * pageSize]
+  const [countResult, rows] = await Promise.all([
+    query<{ total: number }>(
+      `SELECT COUNT(*)::int AS total FROM internal_sku_mappings ${where}`,
+      params,
+    ),
+    query<InternalSkuMappingRow>(
+      `SELECT id, provider, shop_id, match_type, match_value, internal_sku,
+              priority, enabled, source, note, updated_at
+       FROM internal_sku_mappings
+       ${where}
+       ORDER BY enabled DESC, priority ASC, id DESC
+       LIMIT $${pageParams.length - 1} OFFSET $${pageParams.length}`,
+      pageParams,
+    ),
+  ])
+  return {
+    items: rows.rows.map((row) => ({
+      ...row,
+      id: Number(row.id),
+      priority: Number(row.priority),
+    })),
+    total: Number(countResult.rows[0]?.total || 0),
+    page,
+    pageSize,
+  }
+}
+
+export async function deleteInternalSkuMapping(mappingId: number): Promise<boolean> {
+  const id = Math.trunc(Number(mappingId) || 0)
+  if (id <= 0) return false
+  const result = await query(`DELETE FROM internal_sku_mappings WHERE id = $1`, [id])
+  return (result.rowCount || 0) > 0
+}
+
 /**
  * 订单项级内部 SKU 补全：
  * - 现有 skuNick/outSkuSn/skuCode/skuName 已有中文 → 不查库；

apps/backend/src/services/order/delivery-task-service.test.ts

@@ -120,6 +120,7 @@ test('syncDeliveryTasksForOrder 为 affiliate_dash 商品创建任务上下文',
       }),
     ],
     {
+      loadActiveCarrierEvidence: async () => new Map(),
       listTasksByOrderId: async () => [],
       getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
       createTask: async (input) => {
@@ -167,6 +168,7 @@ test('syncDeliveryTasksForOrder 已有部分任务时按订单项补建缺失任
       }),
     ],
     {
+      loadActiveCarrierEvidence: async () => new Map(),
       listTasksByOrderId: async () => [existingTask],
       getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
       createTask: async (input) => {
@@ -216,6 +218,7 @@ test('syncDeliveryTasksForOrder 数量增加时只补建缺失单元', async ()
       }),
     ],
     {
+      loadActiveCarrierEvidence: async () => new Map(),
       listTasksByOrderId: async () => [existingTask],
       getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
       createTask: async (input) => {
@@ -263,6 +266,7 @@ test('syncDeliveryTasksForOrder 规划失败时记录可定位的路由诊断',
       }),
     ],
     {
+      loadActiveCarrierEvidence: async () => new Map(),
       listTasksByOrderId: async () => [],
       getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
       createTaskEvent: async () => null,
@@ -318,6 +322,7 @@ test('syncDeliveryTasksForOrder 并发创建冲突时复用已落库任务', asy
       }),
     ],
     {
+      loadActiveCarrierEvidence: async () => new Map(),
       listTasksByOrderId: async () => (listCount++ === 0 ? [] : [concurrentTask]),
       getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
       createTask: async () => {
@@ -341,6 +346,77 @@ test('syncDeliveryTasksForOrder 并发创建冲突时复用已落库任务', asy
   assert.equal(eventCount, 0)
 })
 
+test('来源重推时已分配其它渠道的订单不会补建 affiliate 任务', async () => {
+  let createdCount = 0
+  const tasks = await syncDeliveryTasksForOrderWithDeps(
+    stubOrder({ id: 7, platform_order_id: 'assigned-other-channel' }),
+    [
+      stubOrderItem({
+        id: 60,
+        order_id: 7,
+        sku_code: 'SKU-assigned',
+        fulfillment_status: 'assigned',
+        fulfillment_channel: 'work_order',
+        item_snapshot_json: buildAffiliateSnapshot('AFF-A', '商品 A'),
+      }),
+    ],
+    {
+      loadActiveCarrierEvidence: async () => new Map(),
+      listTasksByOrderId: async () => [],
+      getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
+      createTask: async (input) => {
+        createdCount += 1
+        return stubCreatedTask(501, input as CreatedTaskInput)
+      },
+      logInfo: () => null,
+      logWarn: () => null,
+    },
+  )
+
+  assert.equal(createdCount, 0)
+  assert.deepEqual(tasks, [])
+})
+
+test('来源重推时已有其它真实载体的订单不会补建 affiliate 任务', async () => {
+  let createdCount = 0
+  const tasks = await syncDeliveryTasksForOrderWithDeps(
+    stubOrder({ id: 8, platform_order_id: 'existing-carrier' }),
+    [
+      stubOrderItem({
+        id: 70,
+        order_id: 8,
+        sku_code: 'SKU-existing-carrier',
+        item_snapshot_json: buildAffiliateSnapshot('AFF-A', '商品 A'),
+      }),
+    ],
+    {
+      loadActiveCarrierEvidence: async () =>
+        new Map([
+          [
+            70,
+            {
+              workOrder: true,
+              affiliateTask: false,
+              manualTask: false,
+              channels: ['work_order'],
+            },
+          ],
+        ]),
+      listTasksByOrderId: async () => [],
+      getFulfillmentProfileByKey: async () => buildAffiliateProfile(),
+      createTask: async (input) => {
+        createdCount += 1
+        return stubCreatedTask(502, input as CreatedTaskInput)
+      },
+      logInfo: () => null,
+      logWarn: () => null,
+    },
+  )
+
+  assert.equal(createdCount, 0)
+  assert.deepEqual(tasks, [])
+})
+
 function buildAffiliateSnapshot(sku: string, productName: string): JsonObject {
   return {
     isConfigured: true,

apps/backend/src/services/order/delivery-task-service.ts

@@ -8,13 +8,21 @@ import {
   type FulfillmentBindingLike,
 } from '../fulfillment/planner.js'
 import { preparePaidFulfillmentTask } from '../fulfillment/executors/registry.js'
-import type { FulfillmentPrepareDeps } from '../fulfillment/executors/types.js'
+import {
+  FULFILLMENT_EXECUTOR_KEYS,
+  type FulfillmentPrepareDeps,
+} from '../fulfillment/executors/types.js'
 import { nowIso } from '../../utils/time.js'
 import { randomId } from '../../utils/random.js'
 import { logInfo, logWarn } from '../../utils/logger.js'
 import { TASK_STATUS, resolveInitialPaidTaskStatus } from '../../domain/task-status.js'
 import type { JsonObject } from '../../types/json.js'
 import type { OrderItemRow, OrderRow, TaskRow } from '../../types/repository/rows.js'
+import {
+  findConflictingCarrier,
+  loadActiveCarrierEvidence,
+} from '../fulfillment/carrier-evidence-service.js'
+import type { FulfillmentChannel } from '../fulfillment/channel-types.js'
 
 type ClaimTokenLike = {
   token: string
@@ -30,6 +38,7 @@ type DeliveryTaskRow = TaskRow & {
 type DeliveryTaskDeps = {
   createTask?: typeof createTask
   listTasksByOrderId?: typeof listTasksByOrderId
+  loadActiveCarrierEvidence?: typeof loadActiveCarrierEvidence
   updateTask?: typeof updateTask
   getFulfillmentProfileByKey?: (profileKey: string) => Promise<FulfillmentBindingLike | null>
   createTaskClaimToken?: (taskId: number | string) => Promise<ClaimTokenLike>
@@ -60,6 +69,7 @@ export async function syncDeliveryTasksForOrderWithDeps(
   const {
     createTask: createDeliveryTask = createTask,
     listTasksByOrderId: listTasks = listTasksByOrderId,
+    loadActiveCarrierEvidence: loadCarrierEvidence = loadActiveCarrierEvidence,
     updateTask: updateDeliveryTask = updateTask,
     getFulfillmentProfileByKey: getProfileByKey = getFulfillmentProfileByKey,
     createTaskClaimToken: createClaimToken = createTaskClaimToken,
@@ -81,6 +91,7 @@ export async function syncDeliveryTasksForOrderWithDeps(
   const existingTasks = await listTasks(order.id)
   const tasks: DeliveryTaskRow[] = [...existingTasks]
   const existingTaskKeys = new Set(existingTasks.map(buildTaskUnitKey))
+  const carrierEvidence = await loadCarrierEvidence(orderItems.map((item) => Number(item.id)))
 
   writeInfoLog('[delivery-task-service]', '开始核对订单履约任务完整性', {
     ...buildOrderLogContext(order),
@@ -126,6 +137,32 @@ export async function syncDeliveryTasksForOrderWithDeps(
       continue
     }
 
+    const plannedChannel = executorKeyToFulfillmentChannel(plan.executorKey)
+    if (plannedChannel) {
+      const assignedChannel = String(item.fulfillment_channel || '').trim()
+      if (item.fulfillment_status === 'assigned' && assignedChannel !== plannedChannel) {
+        writeInfoLog('[delivery-task-service]', '订单项已分配其它渠道，跳过载体补建', {
+          ...buildOrderItemLogContext(item),
+          assignedChannel,
+          plannedChannel,
+        })
+        continue
+      }
+
+      const conflictingCarrier = findConflictingCarrier(
+        carrierEvidence.get(Number(item.id)),
+        plannedChannel,
+      )
+      if (conflictingCarrier) {
+        writeWarnLog('[delivery-task-service]', '订单项已有其它真实载体，跳过载体补建', {
+          ...buildOrderItemLogContext(item),
+          existingCarrier: conflictingCarrier,
+          plannedChannel,
+        })
+        continue
+      }
+    }
+
     for (const unitIndex of missingUnitIndexes) {
       const createdAt = getNowIso()
       const initialStatus =
@@ -256,6 +293,12 @@ export async function syncDeliveryTasksForOrderWithDeps(
   return preparedTasks.filter(isTaskRow)
 }
 
+function executorKeyToFulfillmentChannel(executorKey: string): FulfillmentChannel | null {
+  if (executorKey === FULFILLMENT_EXECUTOR_KEYS.AFFILIATE_DASH) return 'affiliate_dash'
+  if (executorKey === FULFILLMENT_EXECUTOR_KEYS.MANUAL_DISPATCH) return 'manual'
+  return null
+}
+
 async function preparePaidTaskWithDiagnostics(
   order: OrderRow,
   task: TaskRow,

apps/backend/src/services/order/order-service.ts

@@ -10,7 +10,13 @@ import {
 import { withTransaction } from '../../db/client.js'
 import { syncDeliveryTasksForOrder } from './delivery-task-service.js'
 import { resolveOrderItemForFulfillment } from '../fulfillment/product-resolution-service.js'
-import { applyIntakeChannelDecision } from '../fulfillment/intake-channel-decision-service.js'
+import { applyIntakeChannelPlan } from '../fulfillment/intake-channel-decision-service.js'
+import {
+  loadInternalSkuChannelPlans,
+  planInternalSkuChannels,
+  type InternalSkuChannelPlan,
+} from '../fulfillment/internal-sku-channel-service.js'
+import { canonicalizeInternalSku } from '../fulfillment/internal-sku-resolver.js'
 import {
   resolveOrderFulfillmentReadiness,
   syncOrderFulfillmentAttachments,
@@ -114,21 +120,24 @@ export async function upsertOrderFromSource(
   })
 
   const resolvedItems = await Promise.all(
-    event.items.map(async (item) => {
-      const resolved = await resolveOrderItemForFulfillment({
+    event.items.map((item) =>
+      resolveOrderItemForFulfillment({
         provider: event.provider,
         platform: event.platform,
         shopId: event.shopId,
         item,
-      })
-      return applyIntakeChannelDecision(resolved, {
-        provider: event.provider,
-        platform: event.platform,
-        shopId: event.shopId,
-      })
-    }),
+      }),
+    ),
   )
-  const resolvedFulfillmentItems = resolvedItems as FulfillmentOrderItem[]
+  const channelPlans = await loadInternalSkuChannelPlans(
+    resolvedItems.map((item) => String(item.snapshot.internalSku || '')),
+  )
+  const emptyPlan = planInternalSkuChannels([])
+  const resolvedFulfillmentItems = resolvedItems.map((item) => {
+    const internalSku = canonicalizeInternalSku(item.snapshot.internalSku)
+    const plan: InternalSkuChannelPlan = channelPlans.get(internalSku) || emptyPlan
+    return applyIntakeChannelPlan(item, plan)
+  }) as FulfillmentOrderItem[]
   const configuredItems = resolvedFulfillmentItems.filter((item) => item.isConfigured)
 
   const persisted = await withTransaction(async (client) => {

apps/backend/src/services/worker-platform/sync-worker-orders-service.test.ts

@@ -71,3 +71,28 @@ test('工单门禁：无配置、冲突、缺模板、模板不一致都不放
     'work_rule_mismatch',
   )
 })
+
+test('工单门禁：已分配其它渠道或已有其它真实载体时不放行', () => {
+  assert.equal(
+    resolveWorkOrderChannelGate(plan(channel()), undefined, {
+      fulfillmentStatus: 'assigned',
+      assignedChannel: 'affiliate_dash',
+    }).reason,
+    'already_assigned_other_channel',
+  )
+  assert.equal(
+    resolveWorkOrderChannelGate(plan(channel()), undefined, {
+      fulfillmentStatus: 'pending',
+      existingCarrierChannels: ['affiliate_dash'],
+    }).reason,
+    'existing_carrier_taken',
+  )
+  assert.equal(
+    resolveWorkOrderChannelGate(plan(channel()), undefined, {
+      fulfillmentStatus: 'assigned',
+      assignedChannel: 'work_order',
+      existingCarrierChannels: ['work_order'],
+    }).allowed,
+    true,
+  )
+})

apps/backend/src/services/worker-platform/sync-worker-orders-service.ts

@@ -51,11 +51,27 @@ import {
   canonicalizeInternalSku,
   resolveInternalSkuKey,
 } from '../fulfillment/internal-sku-resolver.js'
+import { loadActiveCarrierEvidence } from '../fulfillment/carrier-evidence-service.js'
 
 export function resolveWorkOrderChannelGate(
   plan: InternalSkuChannelPlan | undefined,
   preferredWorkRuleKey?: string,
+  context: {
+    fulfillmentStatus?: string
+    assignedChannel?: string
+    existingCarrierChannels?: string[]
+  } = {},
 ): { allowed: boolean; reason: string; workRuleKey: string } {
+  if (
+    context.fulfillmentStatus === 'assigned' &&
+    context.assignedChannel &&
+    context.assignedChannel !== 'work_order'
+  ) {
+    return { allowed: false, reason: 'already_assigned_other_channel', workRuleKey: '' }
+  }
+  if (context.existingCarrierChannels?.some((channel) => channel !== 'work_order')) {
+    return { allowed: false, reason: 'existing_carrier_taken', workRuleKey: '' }
+  }
   if (!plan?.primary) {
     return {
       allowed: false,
@@ -109,6 +125,7 @@ export async function syncWorkerOrdersForSourceOrder(
     )
   }
   const channelPlans = await loadInternalSkuChannelPlans([...internalSkuByItemId.values()])
+  const carrierEvidence = await loadActiveCarrierEvidence(orderItems.map((item) => Number(item.id)))
 
   for (const item of orderItems) {
     const internalSku = canonicalizeInternalSku(internalSkuByItemId.get(Number(item.id)))
@@ -123,7 +140,12 @@ export async function syncWorkerOrdersForSourceOrder(
       )
       continue
     }
-    const channelGate = resolveWorkOrderChannelGate(channelPlan, options.preferredWorkRuleKey)
+    const assignedChannel = String(item.fulfillment_channel || '').trim()
+    const channelGate = resolveWorkOrderChannelGate(channelPlan, options.preferredWorkRuleKey, {
+      fulfillmentStatus: item.fulfillment_status || '',
+      assignedChannel,
+      existingCarrierChannels: carrierEvidence.get(Number(item.id))?.channels || [],
+    })
     if (!channelGate.allowed) {
       skipped.push({ orderItemId: Number(item.id), reason: channelGate.reason })
       decisions.push(

apps/frontend/src/pages/admin/AdminFulfillmentChannelPage.tsx

@@ -35,14 +35,19 @@ import PercentTable from '@/components/common/PercentTable'
 import FinanceSubNav from '@/components/admin/FinanceSubNav'
 import {
   assignChannelByInternalSku,
+  deleteInternalSkuMapping,
   deleteChannelRules,
   fetchChannelExceptions,
   fetchChannelRules,
+  fetchInternalSkuMappings,
   fetchPendingChannelGroups,
   fetchPipelineStatus,
   runFinancePipeline,
   type FinancePipelineStatus,
+  type InternalSkuMapping,
+  type InternalSkuMappingMatchType,
   saveChannelRule,
+  saveInternalSkuMapping,
   type ChannelRule,
   type PendingChannelGroup,
 } from '@/services/admin'
@@ -74,6 +79,17 @@ const CHANNEL_SOURCE_LABEL: Record<string, string> = {
 
 const MATCH_KEY_OPTIONS = [{ value: 'internal_sku', label: '内部 SKU' }]
 
+const INTERNAL_SKU_MAPPING_TYPES: Array<{
+  value: InternalSkuMappingMatchType
+  label: string
+}> = [
+  { value: 'sku_code', label: '平台 SKU 编码' },
+  { value: 'sku_nick', label: 'SKU 昵称' },
+  { value: 'out_sku_sn', label: '外部 SKU 编码' },
+  { value: 'spec', label: '规格值' },
+  { value: 'sku_name', label: '商品名称' },
+]
+
 export default function AdminFulfillmentChannelPage() {
   return (
     <div className="page-container">
@@ -82,6 +98,7 @@ export default function AdminFulfillmentChannelPage() {
         defaultActiveKey="pending"
         items={[
           { key: 'pending', label: '待分类队列', children: <PendingPanel /> },
+          { key: 'mappings', label: 'SKU 映射', children: <InternalSkuMappingsPanel /> },
           { key: 'rules', label: '渠道规则', children: <RulesPanel /> },
           { key: 'exceptions', label: '问题队列', children: <ExceptionsPanel /> },
           { key: 'pipelines', label: '管道状态', children: <PipelinesPanel /> },
@@ -119,7 +136,7 @@ function PendingPanel() {
       }
       void queryClient.invalidateQueries({ queryKey: ['fulfillment-pending'] })
     },
-    onError: () => message.error('指定渠道失败'),
+    onError: (error) => message.error(error instanceof Error ? error.message : '指定渠道失败'),
   })
 
   const pipelineMutation = useMutation({
@@ -260,6 +277,234 @@ function PendingPanel() {
   )
 }
 
+function InternalSkuMappingsPanel() {
+  const queryClient = useQueryClient()
+  const [form] = Form.useForm()
+  const [keyword, setKeyword] = useState('')
+  const [page, setPage] = useState(1)
+  const [pageSize, setPageSize] = useState(ADMIN_DEFAULT_PAGE_SIZE)
+  const [open, setOpen] = useState(false)
+  const [editing, setEditing] = useState<InternalSkuMapping | null>(null)
+
+  const query = useQuery({
+    queryKey: ['fulfillment-internal-sku-mappings', keyword, page, pageSize],
+    queryFn: () => fetchInternalSkuMappings({ keyword, page, pageSize }),
+  })
+
+  const saveMutation = useMutation({
+    mutationFn: (values: Record<string, unknown>) =>
+      saveInternalSkuMapping({
+        provider: String(values.provider || '').trim(),
+        shopId: String(values.shopId || '').trim(),
+        matchType: values.matchType as InternalSkuMappingMatchType,
+        matchValue: String(values.matchValue || ''),
+        internalSku: String(values.internalSku || ''),
+        priority: Number(values.priority || 100),
+        note: String(values.note || ''),
+        enabled: values.enabled !== false,
+      }),
+    onSuccess: () => {
+      message.success('SKU 映射已保存，后续管道将按新映射归一')
+      setOpen(false)
+      setEditing(null)
+      form.resetFields()
+      void queryClient.invalidateQueries({ queryKey: ['fulfillment-internal-sku-mappings'] })
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '保存 SKU 映射失败'),
+  })
+
+  const deleteMutation = useMutation({
+    mutationFn: (id: number) => deleteInternalSkuMapping(id),
+    onSuccess: () => {
+      message.success('SKU 映射已删除')
+      void queryClient.invalidateQueries({ queryKey: ['fulfillment-internal-sku-mappings'] })
+    },
+    onError: (error) => message.error(error instanceof Error ? error.message : '删除 SKU 映射失败'),
+  })
+
+  function openEditor(row?: InternalSkuMapping) {
+    setEditing(row || null)
+    form.resetFields()
+    form.setFieldsValue(
+      row
+        ? {
+            provider: row.provider,
+            shopId: row.shop_id,
+            matchType: row.match_type,
+            matchValue: row.match_value,
+            internalSku: row.internal_sku,
+            priority: row.priority,
+            note: row.note,
+            enabled: row.enabled,
+          }
+        : {
+            provider: '',
+            shopId: '',
+            matchType: 'sku_code',
+            priority: 100,
+            enabled: true,
+          },
+    )
+    setOpen(true)
+  }
+
+  const columns = [
+    {
+      title: '来源平台',
+      dataIndex: 'provider',
+      width: 120,
+      render: (value: string) => value || <Tag color="blue">全部平台</Tag>,
+    },
+    {
+      title: '店铺',
+      dataIndex: 'shop_id',
+      width: 150,
+      ellipsis: true,
+      render: (value: string) => value || <Tag color="blue">全部店铺</Tag>,
+    },
+    {
+      title: '匹配字段',
+      dataIndex: 'match_type',
+      width: 130,
+      render: (value: InternalSkuMappingMatchType) =>
+        INTERNAL_SKU_MAPPING_TYPES.find((item) => item.value === value)?.label || value,
+    },
+    { title: '平台匹配值', dataIndex: 'match_value', ellipsis: true },
+    { title: '中文内部 SKU', dataIndex: 'internal_sku', ellipsis: true },
+    { title: '优先级', dataIndex: 'priority', width: 90 },
+    {
+      title: '状态',
+      dataIndex: 'enabled',
+      width: 80,
+      render: (value: boolean) => (value ? <Tag color="green">启用</Tag> : <Tag>停用</Tag>),
+    },
+    {
+      title: '操作',
+      width: 150,
+      render: (_: unknown, row: InternalSkuMapping) => (
+        <Space>
+          <Button size="small" onClick={() => openEditor(row)}>
+            编辑
+          </Button>
+          <Button
+            danger
+            size="small"
+            loading={deleteMutation.isPending}
+            onClick={() =>
+              Modal.confirm({
+                title: '删除 SKU 映射',
+                content: `${row.provider || '全部平台'} / ${row.shop_id || '全部店铺'} / ${row.match_value}`,
+                okText: '删除',
+                okButtonProps: { danger: true },
+                cancelText: '取消',
+                onOk: () => deleteMutation.mutateAsync(row.id),
+              })
+            }
+          >
+            删除
+          </Button>
+        </Space>
+      ),
+    },
+  ]
+
+  return (
+    <Card
+      title={`SKU 映射（${query.data?.data?.total ?? 0}）`}
+      extra={
+        <Space>
+          <Input.Search
+            allowClear
+            placeholder="平台 SKU / 中文 SKU"
+            style={{ width: 220 }}
+            onSearch={(value) => {
+              setKeyword(value.trim())
+              setPage(1)
+            }}
+          />
+          <Button icon={<ReloadOutlined />} onClick={() => void query.refetch()}>
+            刷新
+          </Button>
+          <Button type="primary" icon={<PlusOutlined />} onClick={() => openEditor()}>
+            新增映射
+          </Button>
+        </Space>
+      }
+    >
+      <Alert
+        type="info"
+        showIcon
+        style={{ marginBottom: 12 }}
+        message="平台 SKU 只在这里映射为中文内部 SKU。店铺级映射优先于平台级，平台级优先于全局；渠道配置仍然只按中文内部 SKU 全局生效。"
+      />
+      <PercentTable
+        rowKey="id"
+        size="small"
+        loading={query.isFetching}
+        dataSource={query.data?.data?.items || []}
+        columns={columns}
+        pagination={buildAdminTablePagination({
+          current: query.data?.data?.page || page,
+          pageSize: query.data?.data?.pageSize || pageSize,
+          total: query.data?.data?.total || 0,
+          onChange: (nextPage, nextPageSize) => {
+            setPage(nextPageSize !== pageSize ? 1 : nextPage)
+            setPageSize(nextPageSize)
+          },
+        })}
+      />
+
+      <Modal
+        title={editing ? '编辑 SKU 映射' : '新增 SKU 映射'}
+        open={open}
+        onCancel={() => {
+          setOpen(false)
+          setEditing(null)
+        }}
+        onOk={() => form.submit()}
+        confirmLoading={saveMutation.isPending}
+        destroyOnHidden
+      >
+        <Form
+          form={form}
+          layout="vertical"
+          initialValues={{ matchType: 'sku_code', priority: 100, enabled: true }}
+          onFinish={(values) => saveMutation.mutate(values)}
+        >
+          <Form.Item name="provider" label="来源平台">
+            <Input placeholder="留空表示全部平台" />
+          </Form.Item>
+          <Form.Item name="shopId" label="店铺 ID">
+            <Input placeholder="留空表示全部店铺" />
+          </Form.Item>
+          <Form.Item name="matchType" label="匹配字段" rules={[{ required: true }]}>
+            <Select options={INTERNAL_SKU_MAPPING_TYPES} />
+          </Form.Item>
+          <Form.Item name="matchValue" label="平台匹配值" rules={[{ required: true }]}>
+            <Input placeholder="例如平台 SKU、SKU 昵称或规格值" />
+          </Form.Item>
+          <Form.Item
+            name="internalSku"
+            label="中文内部 SKU"
+            rules={[{ required: true, message: '请输入包含中文的内部 SKU' }]}
+          >
+            <Input placeholder="例如：幸运币2个" />
+          </Form.Item>
+          <Form.Item name="priority" label="优先级" extra="数字越小越优先">
+            <InputNumber min={0} precision={0} style={{ width: '100%' }} />
+          </Form.Item>
+          <Form.Item name="note" label="备注">
+            <Input.TextArea rows={2} maxLength={300} showCount />
+          </Form.Item>
+          <Form.Item name="enabled" label="启用" valuePropName="checked">
+            <Switch />
+          </Form.Item>
+        </Form>
+      </Modal>
+    </Card>
+  )
+}
+
 function RulesPanel() {
   const queryClient = useQueryClient()
   const [open, setOpen] = useState(false)
@@ -287,7 +532,7 @@ function RulesPanel() {
       form.resetFields()
       void queryClient.invalidateQueries({ queryKey: ['fulfillment-rules'] })
     },
-    onError: () => message.error('保存规则失败'),
+    onError: (error) => message.error(error instanceof Error ? error.message : '保存规则失败'),
   })
 
   const deleteMutation = useMutation({

apps/frontend/src/services/admin/fulfillment-channel.ts

@@ -42,6 +42,34 @@ export type ChannelRuleListResult = {
   pageSize: number
 }
 
+export type InternalSkuMappingMatchType =
+  | 'sku_code'
+  | 'sku_nick'
+  | 'out_sku_sn'
+  | 'spec'
+  | 'sku_name'
+
+export type InternalSkuMapping = {
+  id: number
+  provider: string
+  shop_id: string
+  match_type: InternalSkuMappingMatchType
+  match_value: string
+  internal_sku: string
+  priority: number
+  enabled: boolean
+  source: string
+  note: string
+  updated_at: string
+}
+
+export type InternalSkuMappingListResult = {
+  items: InternalSkuMapping[]
+  total: number
+  page: number
+  pageSize: number
+}
+
 export type ChannelException = {
   id: number
   reason: string
@@ -142,6 +170,39 @@ export function fetchChannelRules(
   return apiGet<ChannelRuleListResult>('/api/v1/admin/fulfillment/rules', params)
 }
 
+export function fetchInternalSkuMappings(
+  params: {
+    keyword?: string
+    provider?: string
+    shopId?: string
+    matchType?: string
+    page?: number
+    pageSize?: number
+  } = {},
+) {
+  return apiGet<InternalSkuMappingListResult>(
+    '/api/v1/admin/fulfillment/internal-sku-mappings',
+    params,
+  )
+}
+
+export function saveInternalSkuMapping(payload: {
+  provider?: string
+  shopId?: string
+  matchType: InternalSkuMappingMatchType
+  matchValue: string
+  internalSku: string
+  priority?: number
+  note?: string
+  enabled?: boolean
+}) {
+  return apiPost<{ id: number }>('/api/v1/admin/fulfillment/internal-sku-mappings', payload)
+}
+
+export function deleteInternalSkuMapping(id: number) {
+  return apiDelete<boolean>(`/api/v1/admin/fulfillment/internal-sku-mappings/${id}`)
+}
+
 export function saveChannelRule(payload: {
   id?: number
   matchKeyType: string

docs/履约与财务分流统一方案-2026-11-02.md

@@ -155,6 +155,9 @@ internal_sku_channels (
 
 下单入口、财务、成本中心都读这一份配置。
 
+后台「履约渠道 → SKU 映射」维护平台字段到中文内部 SKU 的映射：
+店铺级优先于平台级，平台级优先于全局；渠道规则仍只按中文内部 SKU 全局生效。
+
 规范化规则固定为 NFKC → 去全部空白 → 小写。没有中文内部 SKU 的订单项保持 pending，
 不再回退到平台 SKU 或英文码。
 
@@ -220,6 +223,7 @@ pending 只保留：
 - 三平台订单：下单 → 内部 SKU → 渠道 → 载体 → 成本 → 销售事实全链路可追踪；
 - 同名不同平台码不再拆 pending；
 - 同一内部 SKU 跨平台/跨店铺只展示一条待分类、一条渠道配置和一个问题聚合；
+- 已分配订单再次收到平台状态推送时冻结原渠道决策，只更新平台字段，不重复创建第二种载体；
 - 财务渠道与真实载体一致；
 - pending 仅三类语义；
 - 审计脚本 0 空内部 SKU、0 纯数字（映射后）、0 载体/渠道矛盾；

docs/生产部署核对清单-2026-11-02.md

@@ -150,6 +150,8 @@ npx tsx scripts/preflight-fulfillment-routing.ts --strict --include-demo
 - 规范化后重复的内部 SKU 渠道配置；
 - `work_order` 缺 `workRuleKey` 或规则不存在；
 - 人工渠道缺启用的人工履约配置；
+- 同一中文内部 SKU 存在多个载体配置；
+- 规范化后重复的人工履约配置或 SKU 映射；
 - pending 订单项无法解析出中文内部 SKU；
 - 仍启用的 `sku_code` 兼容规则。
 
@@ -160,20 +162,23 @@ npx tsx scripts/preflight-fulfillment-routing.ts --strict --include-demo
 npx tsx scripts/merge-duplicate-products.ts
 npx tsx scripts/cleanup-legacy-sku-code-rules.ts
 npx tsx scripts/reclassify-post-cutover.ts
+npx tsx scripts/normalize-internal-sku-configs.ts
 
 # 确认后 apply
 npx tsx scripts/merge-duplicate-products.ts --apply
 npx tsx scripts/cleanup-legacy-sku-code-rules.ts --apply
 npx tsx scripts/reclassify-post-cutover.ts --apply
+npx tsx scripts/normalize-internal-sku-configs.ts --apply
 ```
 
 顺序：
 
 1. 合并重复商品；
 2. 清理旧 sku_code 规则；
-3. 重判断代后订单；
-4. 跑一次完整管道；
-5. 核对成本/销售事实。
+3. 合并规范化重复的渠道配置与 SKU 映射；
+4. 重判断代后订单；
+5. 跑一次完整管道；
+6. 核对成本/销售事实。
 
 ## 6. 回滚