对接前后端：种子数据填充、Dashboard和客户管理页面接入API

web/src/pages/agent/Dashboard.tsx

@@ -1,186 +1,226 @@
-import { useState } from 'react'
-import { Badge, Input, Tooltip } from 'antd'
+import { useState, useEffect } from 'react'
+import { Input, Spin, message } from 'antd'
 import { SearchOutlined, UserOutlined, StarFilled } from '@ant-design/icons'
+import { useAuth } from '@/stores/auth'
+import { getSessions, getSession, type Session as SessionType } from '@/services/api'
 
-interface Session {
-  id: string
-  name: string
-  avatar?: string
-  lastMessage: string
-  time: string
-  priority: 'urgent' | 'waiting' | 'active'
-  unread: number
+interface SessionDetail {
+  id: number
+  customerName: string
+  phone: string
+  email: string
+  source: string
+  tags: string[]
+  status: string
+  conversationCount: number
+  satisfaction: number
+  note: string
+  messages: { sender: string; content: string; time: string }[]
 }
 
-const mockSessions: Session[] = [
-  { id: '1', name: '张三', lastMessage: '我的订单什么时候发货？', time: '10:32', priority: 'urgent', unread: 3 },
-  { id: '2', name: '李四', lastMessage: '怎么退货啊', time: '10:28', priority: 'active', unread: 0 },
-  { id: '3', name: '王五', lastMessage: '你们这个产品好用吗', time: '10:15', priority: 'active', unread: 1 },
-  { id: '4', name: '赵六科技', lastMessage: '企业版价格能否优惠', time: '09:58', priority: 'waiting', unread: 0 },
-  { id: '5', name: '钱七', lastMessage: '谢谢，问题已解决', time: '09:45', priority: 'active', unread: 0 },
-]
-
-const priorityColors = { urgent: '#dc2626', waiting: '#d97706', active: '#2563eb' }
-const priorityLabels = { urgent: '紧急', waiting: '等待中', active: '进行中' }
+const priorityColors: Record<string, string> = { urgent: '#dc2626', normal: '#d97706', waiting: '#d97706' }
+const priorityLabels: Record<string, string> = { urgent: '紧急', waiting: '等待中', active: '进行中', normal: '进行中' }
 
 const Dashboard = () => {
-  const [selectedId, setSelectedId] = useState<string>('1')
-  const [message, setMessage] = useState('')
+  const { user } = useAuth()
+  const [sessions, setSessions] = useState<SessionType[]>([])
+  const [loading, setLoading] = useState(true)
+  const [selectedId, setSelectedId] = useState<number | null>(null)
+  const [detail, setDetail] = useState<SessionDetail | null>(null)
+  const [detailLoading, setDetailLoading] = useState(false)
+  const [messageInput, setMessageInput] = useState('')
 
-  const selectedSession = mockSessions.find(s => s.id === selectedId)
+  useEffect(() => {
+    loadSessions()
+  }, [])
+
+  const loadSessions = async () => {
+    try {
+      setLoading(true)
+      const res = await getSessions()
+      setSessions(res.list)
+      if (res.list.length > 0 && !selectedId) {
+        setSelectedId(res.list[0].id)
+      }
+    } catch {
+      // fallback to empty
+    } finally {
+      setLoading(false)
+    }
+  }
+
+  useEffect(() => {
+    if (selectedId) {
+      loadDetail(selectedId)
+    }
+  }, [selectedId])
+
+  const loadDetail = async (id: number) => {
+    setDetailLoading(true)
+    try {
+      const res = await getSession(id)
+      const { session } = res.data
+      setDetail({
+        id: session.id,
+        customerName: `客户${session.customer_id}`,
+        phone: '获取中...',
+        email: '',
+        source: '网页',
+        tags: session.priority === 'urgent' ? ['VIP'] : [],
+        status: session.status,
+        conversationCount: 0,
+        satisfaction: session.satisfaction_score || 0,
+        note: '',
+        messages: (res.data as any).messages?.map((m: any) => ({
+          sender: m.sender_type === 'agent' ? `客服(${m.sender_id})` : '客户',
+          content: m.content,
+          time: new Date(m.sent_at).toLocaleTimeString('zh-CN', { hour: '2-digit', minute: '2-digit' }),
+        })) || [],
+      })
+    } catch {
+      message.error('加载会话详情失败')
+    } finally {
+      setDetailLoading(false)
+    }
+  }
+
+  const handleSend = () => {
+    if (!messageInput.trim()) return
+    setMessageInput('')
+    message.info('WebSocket 消息发送（待连接）')
+  }
+
+  if (loading) {
+    return <div className="h-full flex items-center justify-center"><Spin size="large" /></div>
+  }
 
   return (
     <div className="h-full flex">
       {/* 左侧：会话列表 */}
       <div className="w-[300px] flex-shrink-0 border-r border-neutral-200 bg-white flex flex-col">
-        <div className="p-3 border-b border-neutral-100">
-          <Input prefix={<SearchOutlined />} placeholder="搜索会话..." variant="borderless" />
+        <div className="px-3 py-3 border-b border-neutral-100">
+          <div className="text-sm font-medium text-neutral-800">{user?.nickname || '客服'}</div>
+          <div className="text-xs text-neutral-400">在线</div>
         </div>
-        <div className="flex px-3 py-2 gap-2 border-b border-neutral-100">
-          {(['urgent', 'waiting', 'active'] as const).map(p => (
-            <span key={p} className="text-xs px-2 py-0.5 rounded-full cursor-pointer hover:bg-neutral-100" style={{ color: priorityColors[p] }}>
-              {priorityLabels[p]}
-            </span>
-          ))}
+        <div className="p-3 border-b border-neutral-100">
+          <Input prefix={<SearchOutlined />} placeholder="搜索会话..." variant="borderless" size="small" />
         </div>
         <div className="flex-1 overflow-auto">
-          {mockSessions.map(session => (
-            <div
-              key={session.id}
-              className={`px-3 py-2.5 cursor-pointer border-b border-neutral-50 hover:bg-neutral-50 transition-colors ${selectedId === session.id ? 'bg-blue-50' : ''}`}
-              onClick={() => setSelectedId(session.id)}
-            >
-              <div className="flex items-center justify-between">
-                <div className="flex items-center gap-2">
-                  <span className="inline-block w-2 h-2 rounded-full" style={{ backgroundColor: priorityColors[session.priority] }} />
-                  <span className="text-sm font-medium text-neutral-800">{session.name}</span>
-                </div>
-                <div className="flex items-center gap-1">
-                  {session.unread > 0 && <Badge count={session.unread} size="small" />}
-                  <span className="text-xs text-neutral-400">{session.time}</span>
+          {sessions.length === 0 ? (
+            <div className="flex items-center justify-center h-full text-neutral-400 text-sm">暂无会话</div>
+          ) : (
+            sessions.map(s => (
+              <div
+                key={s.id}
+                className={`px-3 py-2.5 cursor-pointer border-b border-neutral-50 hover:bg-neutral-50 transition-colors ${selectedId === s.id ? 'bg-blue-50' : ''}`}
+                onClick={() => setSelectedId(s.id)}
+              >
+                <div className="flex items-center justify-between">
+                  <div className="flex items-center gap-2">
+                    <span className="inline-block w-2 h-2 rounded-full" style={{ backgroundColor: priorityColors[s.priority] || '#2563eb' }} />
+                    <span className="text-sm font-medium text-neutral-800">客户{s.customer_id}</span>
+                  </div>
+                  <span className="text-xs text-neutral-300">{new Date(s.created_at).toLocaleTimeString('zh-CN', { hour: '2-digit', minute: '2-digit' })}</span>
                 </div>
+                <p className="text-xs text-neutral-400 mt-1 truncate pl-4">
+                  <TagBadge status={s.status} priority={s.priority} />
+                </p>
               </div>
-              <p className="text-xs text-neutral-400 mt-1 truncate pl-4">{session.lastMessage}</p>
-            </div>
-          ))}
+            ))
+          )}
         </div>
       </div>
 
       {/* 中间：聊天区 */}
       <div className="flex-1 flex flex-col min-w-0 bg-white">
-        {selectedSession ? (
+        {detail ? (
           <>
             <div className="h-12 px-4 flex items-center justify-between border-b border-neutral-100 flex-shrink-0">
-              <span className="text-sm font-medium text-neutral-800">{selectedSession.name}</span>
+              <span className="text-sm font-medium text-neutral-800">{detail.customerName}</span>
               <div className="flex gap-2">
-                <Tooltip title="转接"><span className="text-neutral-400 cursor-pointer hover:text-neutral-600 text-sm">转接</span></Tooltip>
-                <Tooltip title="结束会话"><span className="text-neutral-400 cursor-pointer hover:text-red-500 text-sm">结束</span></Tooltip>
+                <span className="text-xs text-neutral-400 cursor-pointer hover:text-neutral-600">转接</span>
+                <span className="text-xs text-neutral-400 cursor-pointer hover:text-red-500">结束</span>
               </div>
             </div>
             <div className="flex-1 overflow-auto p-4 flex flex-col gap-3">
-              <div className="flex flex-col items-start">
-                <div className="bg-neutral-100 rounded-lg px-3 py-2 text-sm text-neutral-700 max-w-[70%]">
-                  你好，我想咨询一下订单物流问题
-                </div>
-                <span className="text-xs text-neutral-400 mt-0.5">10:30</span>
-              </div>
-              <div className="flex flex-col items-end">
-                <div className="bg-blue-500 rounded-lg px-3 py-2 text-sm text-white max-w-[70%]">
-                  您好，请提供您的订单号，我帮您查询
-                </div>
-                <span className="text-xs text-neutral-400 mt-0.5">10:31</span>
-              </div>
-              <div className="flex flex-col items-start">
-                <div className="bg-neutral-100 rounded-lg px-3 py-2 text-sm text-neutral-700 max-w-[70%]">
-                  订单号是：AB20260714001
-                </div>
-                <span className="text-xs text-neutral-400 mt-0.5">10:31</span>
-              </div>
-              <div className="flex flex-col items-end">
-                <div className="bg-blue-500 rounded-lg px-3 py-2 text-sm text-white max-w-[70%]">
-                  好的，正在为您查询，请稍候...
-                </div>
-                <span className="text-xs text-neutral-400 mt-0.5">10:32</span>
-              </div>
+              {detailLoading ? (
+                <div className="flex-1 flex items-center justify-center"><Spin /></div>
+              ) : detail.messages.length === 0 ? (
+                <div className="flex-1 flex items-center justify-center text-neutral-400 text-sm">暂无消息</div>
+              ) : (
+                detail.messages.map((msg, i) => (
+                  <div key={i} className={`flex ${msg.sender.startsWith('客服') ? 'justify-start' : 'justify-end'}`}>
+                    <div className={`max-w-[70%] rounded-lg px-3 py-2 text-sm ${msg.sender.startsWith('客服') ? 'bg-neutral-100 text-neutral-700' : 'bg-blue-500 text-white'}`}>
+                      {msg.content}
+                      <div className={`text-xs mt-1 ${msg.sender.startsWith('客服') ? 'text-neutral-400' : 'text-white/60'}`}>{msg.time}</div>
+                    </div>
+                  </div>
+                ))
+              )}
             </div>
             <div className="p-3 border-t border-neutral-100 flex-shrink-0">
               <div className="flex items-center gap-2 bg-neutral-50 rounded-lg px-3 py-2">
                 <input
                   className="flex-1 bg-transparent outline-none text-sm text-neutral-700 placeholder:text-neutral-400"
                   placeholder="输入消息... (Enter 发送)"
-                  value={message}
-                  onChange={e => setMessage(e.target.value)}
-                  onKeyDown={e => {
-                    if (e.key === 'Enter' && message.trim()) {
-                      setMessage('')
-                    }
-                  }}
+                  value={messageInput}
+                  onChange={e => setMessageInput(e.target.value)}
+                  onKeyDown={e => { if (e.key === 'Enter') handleSend() }}
                 />
                 <span className="text-neutral-300 cursor-pointer hover:text-neutral-500">😊</span>
-                <span className="text-neutral-300 cursor-pointer hover:text-neutral-500">📎</span>
               </div>
             </div>
           </>
         ) : (
-          <div className="flex-1 flex items-center justify-center text-neutral-400">
-            选择一个会话开始接待
-          </div>
+          <div className="flex-1 flex items-center justify-center text-neutral-400">选择一个会话</div>
         )}
       </div>
 
       {/* 右侧：客户信息面板 */}
       <div className="w-[300px] flex-shrink-0 border-l border-neutral-200 bg-white overflow-auto">
-        <div className="p-4 border-b border-neutral-100">
-          <div className="flex items-center gap-3">
-            <div className="w-10 h-10 rounded-full bg-blue-100 flex items-center justify-center">
-              <UserOutlined className="text-blue-500" />
+        {detail ? (
+          <div className="p-4 space-y-4">
+            <div className="flex items-center gap-3 pb-3 border-b border-neutral-100">
+              <div className="w-10 h-10 rounded-full bg-blue-100 flex items-center justify-center">
+                <UserOutlined className="text-blue-500" />
+              </div>
+              <div>
+                <div className="text-sm font-medium text-neutral-800">{detail.customerName}</div>
+                <div className="text-xs text-neutral-400">ID: {detail.id}</div>
+              </div>
             </div>
             <div>
-              <div className="text-sm font-medium text-neutral-800">{selectedSession?.name || '访客'}</div>
-              <div className="text-xs text-neutral-400 mt-0.5">网页渠道</div>
-            </div>
-          </div>
-        </div>
-        <div className="p-4 space-y-4">
-          <div>
-            <div className="text-xs text-neutral-400 mb-1.5">标签</div>
-            <div className="flex flex-wrap gap-1">
-              <span className="text-xs px-2 py-0.5 rounded bg-orange-50 text-orange-600">VIP客户</span>
-              <span className="text-xs px-2 py-0.5 rounded bg-blue-50 text-blue-600">新客户</span>
-            </div>
-          </div>
-          <div>
-            <div className="text-xs text-neutral-400 mb-1.5">联系信息</div>
-            <div className="text-sm text-neutral-700 space-y-1">
-              <div>📱 138****8888</div>
-              <div>📧 zhang***@example.com</div>
-            </div>
-          </div>
-          <div>
-            <div className="text-xs text-neutral-400 mb-1.5">统计数据</div>
-            <div className="grid grid-cols-2 gap-2">
-              <div className="bg-neutral-50 rounded p-2 text-center">
-                <div className="text-lg font-semibold text-neutral-800">12</div>
-                <div className="text-xs text-neutral-400">对话次数</div>
+              <div className="text-xs text-neutral-400 mb-1.5">标签</div>
+              <div className="flex flex-wrap gap-1">
+                {detail.tags.map(t => <span key={t} className="text-xs px-2 py-0.5 rounded bg-blue-50 text-blue-600">{t}</span>)}
               </div>
-              <div className="bg-neutral-50 rounded p-2 text-center">
-                <div className="text-lg font-semibold text-green-600 flex items-center justify-center gap-0.5">
-                  4.8 <StarFilled className="text-xs" />
+            </div>
+            <div>
+              <div className="text-xs text-neutral-400 mb-1.5">统计数据</div>
+              <div className="grid grid-cols-2 gap-2">
+                <div className="bg-neutral-50 rounded p-2 text-center">
+                  <div className="text-lg font-semibold text-neutral-800">{detail.conversationCount}</div>
+                  <div className="text-xs text-neutral-400">对话次数</div>
+                </div>
+                <div className="bg-neutral-50 rounded p-2 text-center">
+                  <div className="text-lg font-semibold text-green-600 flex items-center justify-center gap-0.5">
+                    {detail.satisfaction > 0 ? detail.satisfaction : '-'} {detail.satisfaction > 0 && <StarFilled className="text-xs" />}
+                  </div>
+                  <div className="text-xs text-neutral-400">满意度</div>
                 </div>
-                <div className="text-xs text-neutral-400">满意度</div>
               </div>
             </div>
           </div>
-          <div>
-            <div className="text-xs text-neutral-400 mb-1.5">内部备注</div>
-            <div className="text-sm text-neutral-500 bg-neutral-50 rounded p-2">
-              之前咨询过售后问题...
-            </div>
-          </div>
-        </div>
+        ) : null}
       </div>
     </div>
   )
 }
 
+function TagBadge({ status, priority }: { status: string; priority: string }) {
+  const color = status === 'ended' ? '#16a34a' : priorityColors[priority] || '#2563eb'
+  const text = status === 'ended' ? '已结束' : status === 'waiting' ? '等待中' : priorityLabels[priority] || status
+  return <span className="text-xs px-1.5 py-0.5 rounded" style={{ color, backgroundColor: `${color}15` }}>{text}</span>
+}
+
 export default Dashboard